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Posts: 172 | Thanked: 169 times | Joined on Jun 2011
#1
After about a week of testing and setting up my new Jolla C I had to repartition my SD-Card that had one partition f2fs and one SWAP to ext4 and swap. I did so using parted from openrepos and creating a new partition table on said card. The card mounted fine on Jolla C as did the SWAP partition. After a while I decided to reboot the phone and since then it has not turned back on. No vibration, nothing.

I fear that somehow the NAND could be affected by partition table writing? Is there a way to connect NAND to a PC and check if everything is okay, or do I have to send in the device?

Connecting the Phone to PC shows QHSUSB__BULK in device manager - maybe this is a starting point towards flashing the device or repairing something.

Overview:

1: Tinker with partition tables on sdcard presumably - as that did work - mounted fine as swap and ext4
2: attempt reboot
3: stay dead
4: take out SIM and sdcard
5: attempt boot - stay dead
6: attempt recovery (vol-up + power) / fastboot (vol-down + USB) - stay dead
7: connect to PC - QHSUSB__BULK in device manager
8: open ticket at ZENDESK

Has anyone got a clue?

[EDIT]

9: get help from the inner circle
10: be educated QHSUSB__BULK mode basically exports the emmc via USB

[EDIT] (QHSUSB__BULK will either say Qualcomm 9008 (service port) or Qualcomm 9006 (emmc mode) the one we need)

11: expected behaviour on linux: show emmc partitions and list device on /dev/whatever
12: actual behaviour lsusb lists device as connected to one USB bus but does not list as any device to the system
13: conclusion - send in the device - as even with the by now provided original partition table, there seems to be no way to write them back to my Jolla C
14: sob and tremble uncontrollably
15: buy iPhone - jk

Last edited by MoritzJT; 2016-08-06 at 11:50.
 

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#2
You may keep the pieces
 

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#3
I will decorate my trophy collection with this new brick! But I'd much prefer to let it age well before that
 

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#4
No worries. As far as I know you didn't bought a phone but part of a program.

Hou...tricky one...
Send it to jolla and tell them to fix it since it broke on first start up and request a new...
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Do something for the climate today! Anything!

I don't trust poeple without a Nokia n900...I'm also supporting Apple 2016 or until Jolla fully refund or ship the jPad to all backers and supports!

"waited over a year for no tablet and then the same again for potential refund? inspires confidence!"
 

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#5
Just for the record, you did not mention trying to get into recovery menu.
You sure tried and it did not work, correct?
 

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Posts: 172 | Thanked: 169 times | Joined on Jun 2011
#6
I had opened a ticket earlier and will await their answer.

Hope they can help me out.

I did try recovery and fastboot (voldown + usb)

Nothing works, the device stays black. Only thing is upon connecting to USB said device pops up in device manager indicating something is severely wrong.

Last edited by MoritzJT; 2016-07-28 at 20:17.
 

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#7
Good to read you take it like a man
 

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Posts: 172 | Thanked: 169 times | Joined on Jun 2011
#8
Me taking it this way is nothing compared to the poor folks longing for one and seeing me waste mine just like this.

Don't behead me!
 

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#9
At least you documented what not to do.
Can be helpfull indeed.
 

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#10
You did not mention if you tried rebooting without the offending SD card.
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