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Addison's Avatar
Posts: 3,811 | Thanked: 1,151 times | Joined on Oct 2007 @ East Lansing, MI
#1
Hey guys!

So yeah, my DSL (?) internet has been super chunky for the past couple of weeks.

Downloading a TV show used to take about one hour and fifteen minutes.

Now it's something like three and a half hours, if it even downloads at all.

I thought perhaps I got a nasty virus so I reformatted yesterday but I still continue to have this same problem.

The two monitors on this screen keep turning blue and then to grey, about once every 8 seconds or so.



I'm running Windows XP SP3 with nothing much on it right now. No Norton Anti-Virus, just Microsoft Security Essentials.

I have a 2Wire AT&T wireless router connected by an ethernet cable to my tower.

What are some of the tests I can do to problem solve why my internet is being such a pill with me?

Thanks ahead!
 
Grok's Avatar
Posts: 179 | Thanked: 115 times | Joined on Apr 2010 @ Victoria BC Canada
#2
When I have download issues and have done the troubleshooting you have done already, I go to my ISP. Sounds like your problems originate there.


Originally Posted by Addison View Post
Hey guys!

So yeah, my DSL (?) internet has been super chunky for the past couple of weeks.

Downloading a TV show used to take about one hour and fifteen minutes.

Now it's something like three and a half hours, if it even downloads at all.

I thought perhaps I got a nasty virus so I reformatted yesterday but I still continue to have this same problem.

The two monitors on this screen keep turning blue and then to grey, about once every 8 seconds or so.



I'm running Windows XP SP3 with nothing much on it right now. No Norton Anti-Virus, just Microsoft Security Essentials.

I have a 2Wire AT&T wireless router connected by an ethernet cable to my tower.

What are some of the tests I can do to problem solve why my internet is being such a pill with me?

Thanks ahead!
 
Addison's Avatar
Posts: 3,811 | Thanked: 1,151 times | Joined on Oct 2007 @ East Lansing, MI
#3
Thanks Grok.

I think you're probably right on this.

I followed the instructions that I found here:
http://forums.att.com/t5/DSL-Routers.../2883349#M1884

I have to continuously refresh pages for them to even load correctly.

And sometimes, when I'm downloading something, I'll have speeds like 50 bytes per second.

That's not very good for DSL internet.
 
Posts: 915 | Thanked: 3,209 times | Joined on Jan 2011 @ Germany
#4
Run a traceroute to one of the slow pages (according to your description any should be fine). Most likely you'll see then where the problem is.
 
Addison's Avatar
Posts: 3,811 | Thanked: 1,151 times | Joined on Oct 2007 @ East Lansing, MI
#5
I'm no good with computers to be honest.

Can you point me to a page on how to do this traceroute thingy?

Cheers!
 
Posts: 915 | Thanked: 3,209 times | Joined on Jan 2011 @ Germany
#6
On Linux it's simply:
Code:
traceroute URL
iirc on Windows it's
Code:
tracert URL
But my memory is pretty faint.
 
Addison's Avatar
Posts: 3,811 | Thanked: 1,151 times | Joined on Oct 2007 @ East Lansing, MI
#7
So to not get banned from this site, I probably should avoid doing a trace route from a porn site...

Yes?
 
Posts: 915 | Thanked: 3,209 times | Joined on Jan 2011 @ Germany
#8
That depends on whether you post the output here.
 
Addison's Avatar
Posts: 3,811 | Thanked: 1,151 times | Joined on Oct 2007 @ East Lansing, MI
#9
Okay. I tried this.

But my cmd DOS thingy in Windows XP that I see for about 1 minute, it suddenly closes after doing it's junk.

How can I keep it open to post it's results?
 
Posts: 1,163 | Thanked: 1,873 times | Joined on Feb 2011 @ The Netherlands
#10
How about open just a DOS shell, then put command
I suspect you are just running from the "run" in menu-start

Use run to run "cmd" then you will get a DOS shell, from there run the commands
 
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