The Following 5 Users Say Thank You to Andre Klapper For This Useful Post: | ||
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2009-11-21
, 18:56
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Posts: 1,665 |
Thanked: 1,649 times |
Joined on Jun 2008
@ Praha, Czech Republic
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#12
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Indeed. I think the main "problem" is not that bugzilla is complicated but that most people have never experienced this level of feedback and interaction with a vendor/community before.
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2009-11-21
, 19:01
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Posts: 794 |
Thanked: 784 times |
Joined on Sep 2007
@ /Canada/Ontario/GTA
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#13
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2009-11-21
, 19:16
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Posts: 2,173 |
Thanked: 2,678 times |
Joined on Oct 2009
@ Cornwall, UK
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#14
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The Following User Says Thank You to RevdKathy For This Useful Post: | ||
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2009-11-21
, 19:38
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Posts: 1,540 |
Thanked: 1,045 times |
Joined on Feb 2007
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#15
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I agree with this statement, but I'm not sure of the underlying implication.
Are you saying that you don't want ordinary users filing bugs? Or that a simpler system which enabled ordinary users would be useful?
The Following User Says Thank You to krisse For This Useful Post: | ||
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2009-11-21
, 19:44
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Posts: 1,665 |
Thanked: 1,649 times |
Joined on Jun 2008
@ Praha, Czech Republic
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#16
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I suppose for me it's a collection of issues. There's the need for yet-another login.
I can work out the that OS should be Maemo, and the form fills in who it needs to go to. What does it mean by 'alias'? And whose url does it want? The app? Mine? I'm confused.
So thank you. Just one practical sugestion: For average Joe users, a line that says 'the Bug-squad will contact you if further information is needed' might be reassuring.
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2009-11-21
, 19:47
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Posts: 1,665 |
Thanked: 1,649 times |
Joined on Jun 2008
@ Praha, Czech Republic
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#17
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-It's asking for all that info all on one page, instead of the usual step-by-step wizard that people are used to.
-It's using highly technical words where simpler terms would do just as well.
The Following User Says Thank You to Andre Klapper For This Useful Post: | ||
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2009-11-21
, 19:47
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Posts: 1,540 |
Thanked: 1,045 times |
Joined on Feb 2007
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#18
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2009-11-21
, 19:50
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Posts: 1,665 |
Thanked: 1,649 times |
Joined on Jun 2008
@ Praha, Czech Republic
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#19
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Brainstorm is a much better format for reporting bugs. It might not be as exact as bugzilla but it makes it a lot more likely that ordinary people would report bugs or problems.
The Following 3 Users Say Thank You to Andre Klapper For This Useful Post: | ||
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2009-11-21
, 19:53
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Posts: 1,359 |
Thanked: 717 times |
Joined on May 2009
@ ...standing right behind you...
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#20
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Single-Sign On is being worked on.
http://wiki.maemo.org/Task:Single_si...stored_in_ldap
However what you need to do is
* get an account
* click "Enter a new bug report" on the frontpage
* choose the category, or click "All" if you are unsure
* choose the application/component
* Set Version, Summary and fill in the template
If something is wrong or information missing, the Bugsquad will ask anyway, as Ima wrote here. :-)
There is a guided version (see Ima's link) but it's really noisy and ugly currently. I don't see advantages compared to the current situation.
We consider using the guided version by default for "new users" (not having bug edit permissions), but only after upgrading the maemo.org Bugzilla version to a more recent one (which is technically speaking highest priority currently).
I'm more than interested in any other feedback regarding Bugzilla.
maemo.org Bugmaster