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Posts: 999 | Thanked: 1,117 times | Joined on Dec 2009 @ earth?
#2571
From noobMonkey's link http://www.out-law.com/page-430

In Refunds section..

... In certain circumstances the supplier may charge the consumer for the cost of the supplier recovering the goods (e.g. where the consumer fails to return them). To do so, the contract must specify that the consumer is under an obligation to return the goods if he or she cancels the contract and the consumer gets notice of this in advance as part of the written confirmation relating to the right to cancel. The costs cannot be passed on to the consumer where the goods are returned because they are faulty or do not comply with the contract for some other reason....
 
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Posts: 337 | Thanked: 54 times | Joined on Oct 2009 @ South Yorkshire
#2572
Just noticed 'Orders placed after 3pm on Friday or over the weekend will be processed on Monday (unless a bank holiday) and delivered Tuesday.' on their website- which COULD, i guess, mean that since my status changed to ready for despatch' on Friday, they could regard that as a Tuesday delivery?......... Grrr... if that is the case
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Very proud owner of the superb N900 since December 09.
 
Posts: 38 | Thanked: 21 times | Joined on Dec 2009 @ Bristol, UK
#2573
Anyones status changed today???
 
Posts: 57 | Thanked: 9 times | Joined on Nov 2009 @ Glasgow, Scotland
#2574
Pssed my driving test!


Package on the table when i got back!!!!!


Package not for me
 
Posts: 14 | Thanked: 7 times | Joined on Dec 2009 @ East Anglia
#2575
Hi Guys

Im New Here,

just wanted to ask, everyone here is saying Ready To Dispatch and pending stock

well heres what mine says
Order Date Order Number Amount Status
26/11/2009 16:06:08 MPD - xxxxxx (view) £3.99 More Info Sent



more info sent?? they sent me and email requesting proof i sent the proof then on the 3rd i got an email saying on the 4th dec they will start dispatching orders, , , my mother rang for me this morning, they told her
they are trying to dispatch all orders this week.

i ordered from NOKIARETAIL.com which apparently is MPD in hinding :P

when am i gettin my phone, and am i the only one with "more info Sent" status???

thanks

im in UK btw
 
Posts: 127 | Thanked: 11 times | Joined on Nov 2009 @ Bath, UK
#2576
well done on passing!! bet u were so happy to see a package too, then gutted it wasnt for you!! but still, you must be happy you passed
 
Posts: 999 | Thanked: 1,117 times | Joined on Dec 2009 @ earth?
#2577
Originally Posted by t0mbola View Post
Anyones status changed today???
Ordered mine on 2nd December.
The next day status changed to "pending PAC code" - so dutifully sent PAC code to MPD.

On Saturday got email confirmation MPD received PAC code

Now Monday morning (11:00am) status still says "Pending PAC code"!

I was expecting to get the phone within a couple of weeks should I be this "optimistic"????
 
Posts: 127 | Thanked: 11 times | Joined on Nov 2009 @ Bath, UK
#2578
Originally Posted by weresaz View Post
Hi Guys

Im New Here,

just wanted to ask, everyone here is saying Ready To Dispatch and pending stock

well heres what mine says
Order Date Order Number Amount Status
26/11/2009 16:06:08 MPD - xxxxxx (view) £3.99 More Info Sent



more info sent?? they sent me and email requesting proof i sent the proof then on the 3rd i got an email saying on the 4th dec they will start dispatching orders, , , my mother rang for me this morning, they told her
they are trying to dispatch all orders this week.

i ordered from NOKIARETAIL.com which apparently is MPD in hinding :P

when am i gettin my phone, and am i the only one with "more info Sent" status???

thanks

im in UK btw
more info sent means they are doing your credit check, wait a few days for it to change. sorry but you got more waiting to do
 
Posts: 57 | Thanked: 9 times | Joined on Nov 2009 @ Glasgow, Scotland
#2579
No phone has put a dent in the happy , also still down as ready to dispatch.


Although from what im hearing that doesnt mean anything as phones have been recieved while still ready to dispatch.


Now the question is, do I goto the shop and risk missing the RM van?

Or do I suffer the pain of no ciggies!?
 
Posts: 739 | Thanked: 220 times | Joined on Dec 2009 @ Surrey, UK
#2580
Originally Posted by noobmonkey View Post
Please read the document on this page - businesses guide

Basic users guide

It will all be under the distance selling regulations.
Yes the DSR applies to some extent if you wanted to return the goods but this particular case is dealing with a faulty product and therefore the Sale of Goods Act 1979 comes into force.

This requires that traders must sell goods as they are described
and that the goods are of satisfactory quality. It also sets out
remedies available to consumers if the goods do not meet these
requirements.

thiswayup - You should get back in touch with MPD and quote the 'Sales of Goods act 1979 to them and ask them to sort it out asap.
 
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