Reply
Thread Tools
benny1967's Avatar
Posts: 3,790 | Thanked: 5,718 times | Joined on Mar 2006 @ Vienna, Austria
#1
My N9 started to act strangely yesterday evening; it just never connected to either Wifi or 3G. A reboot would certainly help... or so I thought.

Right after I rebooted, I got a screen telling me (in German) than my security code has expired. I'm asked to enter the old code and then a new one (2 times). The new one must be at least 5 characters long and must consist of letters and numbers.

I did read the threads about people suddenly being asked to enter a device lock code that they never defined, and if it's really necessary I'll flash my device... (if I still can. Are the necessary files still available for download from a trustworthy source?)

But I'm not even sure what "security code" this is. The thing about both letters and numbers doesn't sound like a normal device lock at all, neither does the word "expired". (Device lock codes don't expire, do they?)

One thing I could think of is Mail for Exchange. Our company enforced provisioning quite a while after I had set up the account, and while the N9 did ask me at some time (cannot remember when) to enter a lock code, it never asked me again to enter it when I switched it on. (Is this a bug or a feature in the MfE implementation?) Because of this, I'm not 100% sure what I entered back then, but I'm pretty certain it was the PIN I also use for my SIM card... which, of course, doesn't meet the standards required now for the new code.

So before I go and wipe my device and re-flash it, I'd like to know where this "expired security code" really comes from and if I can bypass this message in a less destructive way.
(I don't know, like... like uninstall MfE altogether if it's really an MfE issue? Is this even possible?)

UPDATE: I found the mail from Oct 2013 announcing Exchange Provisioning; they said it should be a 4-digit numeric PIN. I'm pretty certain now that I used my SIM-PIN. That makes it less likely I'm dealing with an Exchange problem here. So where does the "more than 5 characters alphanumeric security code" come from???

Last edited by benny1967; 2014-01-15 at 09:44.
 

The Following 2 Users Say Thank You to benny1967 For This Useful Post:
Posts: 440 | Thanked: 203 times | Joined on May 2010
#2
Device lock expires on my N9 as well (Settings-> Security-> Device Lock) periodically (might be done by MfE). My company also enforced provisioning. Initially itself I set the lock code as a combination of digits and letters.
__________________
--------------------------------------------------------------------------------------------------------

Nokia 3310 -> Nokia 6030 -> Nokia N95 -> Nokia X6 -> Nokia N900 -> Nokia N9 -> Nokia Lumia 1520
 

The Following User Says Thank You to praveenchand For This Useful Post:
Posts: 1,067 | Thanked: 2,383 times | Joined on Jan 2012 @ Finland
#3
Yes its comes from MfE provisioning, there is a way to apply hack with aegis exploits to make provisioning void and even disable device lock while using mfe, but most likely that hack would be against your company policy.
__________________
IRC: jonni@freenode
Sailfish: ¤ Qt5 SailfishTouchExample ¤ Qt5 MultiPointTouchArea Example ¤ ipaddress ¤ stoken ¤ Sailbox (Dropbox client) ¤
Harmattan: ¤ Presence VNC for Harmattan ¤ Live-F1 ¤ BTinput-terminal ¤ BabyLock ¤ BabyLock Trial ¤ QML TextTV ¤
Disclaimer: all my posts in this forum are personal trolling and I never post in any official capacity on behalf of any company.
 

The Following User Says Thank You to rainisto For This Useful Post:
benny1967's Avatar
Posts: 3,790 | Thanked: 5,718 times | Joined on Mar 2006 @ Vienna, Austria
#4
New information: The IT people in my company told me that our Exchange server does not require the security PIN to be changed. It never expires.

Also, Exchange would still ask for a 4-digit numeric PIN; the "5-characters, numbers and letters"-thing certainly does not come from the Exchange server.

Sooooooo.... what strange thing is known for "security codes" that must be at least 5 characters, with letters and numbers mixed?
 
benny1967's Avatar
Posts: 3,790 | Thanked: 5,718 times | Joined on Mar 2006 @ Vienna, Austria
#5
Originally Posted by rainisto View Post
Yes its comes from MfE provisioning, there is a way to apply hack with aegis exploits to make provisioning void and even disable device lock while using mfe, but most likely that hack would be against your company policy.
So basically it must be a bug in the MfE implementation if
  • the server did not ask for a new code
  • the restriction given don't correspond to the restrictions given by our exchange server (alphanumeric vs. numeric, 5 vs 4 chars)
  • the existing code (which corresponds to my SIM-PIN) is not recognised?

I wouldnt want to hack it so that there's no PIN at all anymore. I just want my existing PIN to be recognized.

Last edited by benny1967; 2014-01-15 at 13:38.
 
Reply


 
Forum Jump


All times are GMT. The time now is 16:59.