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2007-04-27
, 21:03
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Posts: 55 |
Thanked: 0 times |
Joined on Mar 2007
@ Bonn
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#92
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I sent my n800 in yesterday as almost the entire left hand side of my device's screen was dead. I had to use a great deal of force with my finger just to get the application button to open up. Quite frankly, this is unacceptable. I bought the device for a trip to Europe and I have already spent more than $200 on accessories for it. After reading this thread, it looks like I won't have it back before I leave (June 26) since Nokia is streching their 7-10 days to a matter of months. I knew that I should have opted for the in-store warranty....
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2007-04-27
, 21:21
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Posts: 11,700 |
Thanked: 10,045 times |
Joined on Jun 2006
@ North Texas, USA
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#93
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Originally Posted by Frankowitz
You need to read again. Milhouse is correct. You are not, sorry.
Texrat, I examined your posts on this forum a bit more closely and came to the conclusion that you are (at least on some occasions) somewhat biased. Any remark that could be harmful the N800 (sales) in some way or another, is bashed. Understandble, but hardly constructive.
This is not a Nokia 'sales rep' forum, so I think it's not helping this thread to comment on your remarks other than what I've said earlier. I stand by my post.
I am biased in that I want the platform to succeed. However, I am objective in a) wanting to stick to facts, logic and common sense and b) acknowledging where Nokia has actually screwed up... as opposed to where justifiably angry people leap to unwarranted assumptions.
I stand by MY posts too, bud. And I'm not a sales rep. Not even close.
I also think you owe me an apology for implying I lied about the scope of the touchscreen problem.
EDIT: I'd also like you to point out ONE example of where I "bashed" a complaint post. Just one. Hint: doesn't exist.
Last edited by Texrat; 2007-04-27 at 21:25.
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2007-04-27
, 22:10
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Posts: 58 |
Thanked: 3 times |
Joined on Feb 2007
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#94
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Anyone who can recommend an image hosting site? I'd like to post the pictures of this envelope and the Nokia form letter that came with it. I'm still just totally amazed that the repair center could have made such a mistake.
- EDIT - OK, got photobucket, posted images in later message
Worse, while you are required to ship the item to them insured, they used USPS with NO INSURANCE to ship this back. So now I really have to either write this off as lost, or sue if I want to have anything to show for my $400 besides an empty box, a charger, and an empty envelope...
Last edited by EwanG; 2007-04-27 at 22:36.
- EDIT - OK, got photobucket, posted images in later message
Worse, while you are required to ship the item to them insured, they used USPS with NO INSURANCE to ship this back. So now I really have to either write this off as lost, or sue if I want to have anything to show for my $400 besides an empty box, a charger, and an empty envelope...
Last edited by EwanG; 2007-04-27 at 22:36.
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2007-04-27
, 22:33
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Posts: 218 |
Thanked: 4 times |
Joined on Apr 2007
@ localhost
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#95
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Originally Posted by Texrat
Bud?? Sorry, I don`t fancy that kind of 'Texas style' choice of words.
You need to read again. Milhouse is correct. You are not, sorry.
I am biased in that I want the platform to succeed. However, I am objective in a) wanting to stick to facts, logic and common sense and b) acknowledging where Nokia has actually screwed up... as opposed to where justifiably angry people leap to unwarranted assumptions.
I stand by MY posts too, bud. And I'm not a sales rep. Not even close.
I also think you owe me an apology for implying I lied about the scope of the touchscreen problem.
EDIT: I'd also like you to point out ONE example of where I "bashed" a complaint post. Just one. Hint: doesn't exist.
You are not a sales rep? Then stop to sound like one.
I am sorry that you seem to think I owe you an apology; typical, as I never specificly said you were a lyer. We only have a difference of opinion. I will CERTAINLY NOT apologise to you. Arrogance in it's most obvious form.
You state that you also acknowledge where Nokia screws up. I only find threads were you question support chain problems.
I think I posted in this thread in a decent fashion. The 'tone' of your reply is too 'agressive american' for my taste. This is Europe, 'Bud'. Zak onmeunig in oe eig'n driet hoop.
Last edited by Frankowitz; 2007-04-27 at 22:37.
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2007-04-27
, 22:34
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Posts: 58 |
Thanked: 3 times |
Joined on Feb 2007
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#96
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OK, I've added two pictures via Photobucket. In the one picture you see the envelope, the form letter, and a little sleeve that the device was probably supposed to be in. Notice that the sleeve wasn't closed either. Quality work Nokia...
Second image, somewhat blurry, showing how the envelope was sent with the flap glued to the INSIDE, keeping it open.
Second image, somewhat blurry, showing how the envelope was sent with the flap glued to the INSIDE, keeping it open.
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2007-04-27
, 22:52
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Posts: 11,700 |
Thanked: 10,045 times |
Joined on Jun 2006
@ North Texas, USA
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#97
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Originally Posted by Frankowitz
My nominee for best unintended irony of the day.
I am sorry that you seem to think I owe you an apology; typical, as I never specificly said you were a lyer. We only have a difference of opinion. I will CERTAINLY NOT apologise to you. Arrogance in it's most obvious form.
Nice equivocation though. Saying someone isn't telling the truth is the same as calling them a liar.
I have nothing more to say to you. I think I've reached my tolerance threshold for hypocrisy and hyperbole. Believe as you will-- you have every right to be wrong.
I do apologize to the board for my part in this exchange though. I'll go back to trying to be more objective now.
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2007-04-27
, 23:05
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Posts: 218 |
Thanked: 4 times |
Joined on Apr 2007
@ localhost
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#98
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Thanks for making my point so obvious.
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2007-04-27
, 23:07
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Posts: 11,700 |
Thanked: 10,045 times |
Joined on Jun 2006
@ North Texas, USA
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#99
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lol... more irony.
Time to add another troublemaker to the Ignore list.
Adios... bud.
Time to add another troublemaker to the Ignore list.
Adios... bud.
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2007-04-28
, 01:14
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Posts: 58 |
Thanked: 3 times |
Joined on Feb 2007
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#100
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And in case you're wondering what Nokia's response to this is:
Dear Ewan,
Thank you for your response.
We understand your concern with regards to the return of your Nokia N800 Internet Tablet.
Ewan, we have placed an order with our repair facility to investigate the shipment of your Nokia N800 Internet Tablet. We recommend that you continue to check with our web site regarding the status of the shipment of your tablet. We regret any inconvenience this may have caused.
If you have any additional questions, please contact us. To ensure proper handling, please continue to use the current subject line.
Thank you for choosing Nokia for your mobile needs.
Dan
E-mail Specialist
Nokia Inc.
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Yeah, I'd hate to think that they'd go to any special effort on this. I'm sure this happens all the time...
Dear Ewan,
Thank you for your response.
We understand your concern with regards to the return of your Nokia N800 Internet Tablet.
Ewan, we have placed an order with our repair facility to investigate the shipment of your Nokia N800 Internet Tablet. We recommend that you continue to check with our web site regarding the status of the shipment of your tablet. We regret any inconvenience this may have caused.
If you have any additional questions, please contact us. To ensure proper handling, please continue to use the current subject line.
Thank you for choosing Nokia for your mobile needs.
Dan
E-mail Specialist
Nokia Inc.
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Yeah, I'd hate to think that they'd go to any special effort on this. I'm sure this happens all the time...
But it's alright to have different opinions.