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nowhereman's Avatar
Posts: 152 | Thanked: 91 times | Joined on Dec 2009 @ Spain
#1
Hello,

I'm wallet's developer for N900 and N9, and I had some concern about application comments that people add, into OVI store.

People add what ever they want to add as comments for any application, which is very good. But from publisher point of view I cannot see any way to refute or answer any comment, which I think are not right!

What can I do? Any idea?
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ossipena's Avatar
Posts: 3,159 | Thanked: 2,023 times | Joined on Feb 2008 @ Finland
#2
Originally Posted by nowhereman View Post
Hello,

I'm wallet's developer for N900 and N9, and I had some concern about application comments that people add, into OVI store.

People add what ever they want to add as comments for any application, which is very good. But from publisher point of view I cannot see any way to refute or answer any comment, which I think are not right!

What can I do? Any idea?
open a thread here or forum.meego.com and put the link to the description with the note that you cannot answer to comments.
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Posts: 435 | Thanked: 769 times | Joined on Apr 2010
#3
At beginning I was annoyed to get some low review based on nonsense reasons or something not depending on me (I have got 1 star review because internet connection drops when user switches from wlan to 3g), than I stopped caring so much about comments since there is nothing you can do. You may put developer email address, support webpage, but still some users will ignore it and low rate your app, showing no respect to the hours of work you had put to develop the application.
 
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