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thenokiablog's Avatar
Posts: 23 | Thanked: 36 times | Joined on Sep 2009 @ New York City
#11
Originally Posted by lcuk View Post
ACTUAL OUTCOME:

Bug triage team publicly berate users who try to help and offer information.
I definitely see this on bugzilla and actually prevented me from filing future bugs there.
 
GeneralAntilles's Avatar
Posts: 5,478 | Thanked: 5,222 times | Joined on Jan 2006 @ St. Petersburg, FL
#12
Originally Posted by Texrat View Post
/me files bug to fix GA's humor function...
Humor or not, this is Talk and we know how Talk reacts to this sort of stuff.
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Texrat's Avatar
Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#13
Originally Posted by GeneralAntilles View Post
Humor or not, this is Talk and we know how Talk reacts to this sort of stuff.
Oh crap... you just opened the Us vs Them door...
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Texrat's Avatar
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#14
Originally Posted by thenokiablog View Post
I definitely see this on bugzilla and actually prevented me from filing future bugs there.
You'll never see it from Andre, and his opinion is the only one that counts.

( to everyone else)
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GeneralAntilles's Avatar
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#15
Originally Posted by Texrat View Post
Oh crap... you just opened the Us vs Them door...
I've got more than enough experience with this behavioral phenomenon here to be justified.
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lcuk's Avatar
Posts: 1,635 | Thanked: 1,816 times | Joined on Apr 2008 @ Manchester, England
#16
as a stop gap, can't we just move the bugzilla comment box to the bottom?
make people read the bugs before posting, and have a clear indicator a fix is pending if that is the case.
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Posts: 5,795 | Thanked: 3,151 times | Joined on Feb 2007 @ Agoura Hills Calif
#17
I thought the whole purpose of Bugzilla was to pretend to be concerned about bugs so that people couldn't complain if they ran into them because they weren't willing to file them in Bugzilla.

Seriously, the better way to handle this issue is to get a volunteer group called Bug Patrol to watch threads for bug reports, ask additional questions, and file them in Bugzilla.

Users not qualified to file bug reports should not be encouraged to file them, obviously.
 
thenokiablog's Avatar
Posts: 23 | Thanked: 36 times | Joined on Sep 2009 @ New York City
#18
Originally Posted by geneven View Post
Seriously, the better way to handle this issue is to get a volunteer group called Bug Patrol to watch threads for bug reports, ask additional questions, and file them in Bugzilla.

Users not qualified to file bug reports should not be encouraged to file them, obviously.
That's actually a really good idea!
 
Texrat's Avatar
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#19
Originally Posted by thenokiablog View Post
That's actually a really good idea!
...yet when General Antilles ventured into that territory, he was assailed with arrows.
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Texrat's Avatar
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#20
Originally Posted by lcuk View Post
as a stop gap, can't we just move the bugzilla comment box to the bottom?
make people read the bugs before posting, and have a clear indicator a fix is pending if that is the case.
+1.

Beautiful. And it was your idea, too.
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