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persianprez is offline persianprez
10-23-2011 , 01:24 AM
Posts: 11 | Thanked: 6 times | Joined on Oct 2010 @ Baltimore
#1
I was told this is a manufacturer defect, but after talking to Nokia support, they said my warranty was expired and there's nothing they can do unless I pay. Anyone know a solution to this? If I do have to pay, how much would it cost?
 
jerryfreak is offline jerryfreak
10-23-2011 , 02:12 AM
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#2
told by who? nokia has never admitted a defect to my knowledge

id find someone on this board to fix it for you for $100. nokia might not even support the n900 at this point
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stickymick is offline stickymick
10-23-2011 , 03:32 AM
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#3
As far as I'm aware it's being treated as a manufacturing defect, and some N900 owners are being offered replacement N8s and E7s.

Leave a message in this thread: http://discussions.nokia.co.uk/t5/Ma...ng/td-p/629019 over on the Nokia Support Discussins Forum. Vandelay will get back to you soon to discuss the issue.
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jalyst is online now jalyst
10-23-2011 , 07:13 AM
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#4
Bit late to be expecting a N900 replacement...
But you should get some kinda replacement if it's a genuine fault.
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sethstorm is offline sethstorm
10-23-2011 , 08:09 AM
Posts: 18 | Thanked: 5 times | Joined on Dec 2010
#5
Originally Posted by stickymick View Post
As far as I'm aware it's being treated as a manufacturing defect, and some N900 owners are being offered replacement N8s and E7s.

Leave a message in this thread: http://discussions.nokia.co.uk/t5/Ma...ng/td-p/629019 over on the Nokia Support Discussins Forum. Vandelay will get back to you soon to discuss the issue.
As a point of clarification:
Is it a manufacturing defect that will be addressed out of warranty, or one that will only be addressed by Nokia in warranty?
 
shadowjk is offline shadowjk
10-23-2011 , 09:08 AM
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#6
Since a warranty specifically covers manufacturer defects, and since a warranty is time limited, and since Nokia hasn't declared any warranty extension for any issues at all, I wouldn't expect Nokia to do free repairs once the warranty expires.
 

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sethstorm is offline sethstorm
10-23-2011 , 10:37 AM
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#7
Originally Posted by shadowjk View Post
Since a warranty specifically covers manufacturer defects, and since a warranty is time limited, and since Nokia hasn't declared any warranty extension for any issues at all, I wouldn't expect Nokia to do free repairs once the warranty expires.
I didn't think there was an extension for this specific issue, but this thread seemed to be unclear (given the original poster's question) about it.
 
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gerbick is offline gerbick
10-23-2011 , 10:44 AM
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#8
You're out of luck. Welcome to the great world of Nokia customer support.
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persianprez is offline persianprez
10-24-2011 , 01:40 AM
Posts: 11 | Thanked: 6 times | Joined on Oct 2010 @ Baltimore
#9
Thank you for your replies, I have posted on the nokia discussions board and hope to hear back. Don't know if I want my phone replaced with another model, I have a lot of experiments in process with my N900, but I guess I have no choice.
 
Arie is offline Arie
10-24-2011 , 01:43 AM
Posts: 1,530 | Thanked: 1,571 times | Joined on Oct 2011 @ With my N9
#10
Originally Posted by persianprez View Post
Thank you for your replies, I have posted on the nokia discussions board and hope to hear back. Don't know if I want my phone replaced with another model, I have a lot of experiments in process with my N900, but I guess I have no choice.
PM me, if you are deadbent on keeping your N9, I have someone local to you that should be able to fix the USB port.

PS I read your username as The Perser, lmao
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