OVI Store not available [Archive] - maemo.org

badstraw

2010-06-23, 05:13

i havent been able to access the ovi store since the 21st, is giving me a message saying that they are sorry but the ovi store is not available for my device, i didnt change any of the settings on my phone.. not even the hideuser agent.
do you guys have the same problem?

gmuslera

2010-06-23, 05:19

Could be country related? Im in Uruguay, and happen the same to me. As no flood of complains here,my best guess was that it was being restricted to countries where the N900 was officially launched or something like that.

badstraw

2010-06-23, 05:23

that would be pretty bad!!.... (jugaron bien :P)...

badstraw

2010-06-23, 05:36

how can we download angry birds again, if we dont have any access at all..

bob68

2010-06-23, 05:46

Its available over at iTunes

badstraw

2010-06-23, 06:10

but do you know how to download the .deb file?

dimkit

2010-06-23, 21:46

so if n900 is not official supported for my country , we will not have ovi store support for us

rkstarnerd

2010-06-23, 21:53

i have the same problem and i'm in the US so i don't think it's country related.. =\

spag

2010-06-23, 21:56

so if n900 is not official supported for my country , we will not have ovi store support for us

To get one of the free packages from OVI the only thing to do is to set up the OVI repository and to download this script:

http://talk.maemo.org/showthread.php?p=722949#post722949

rmerren

2010-06-23, 22:07

It seems to be up here (also in USA). And there are a couple of new items on it I haven't seen--though I haven't checked in a while. Earthcomer, Joikuspot wifi (I think that's new...wasn't it just expected for a long time?), and Angryman.

I have Angryman on my Chumby...it's amusing. Earthcomber looks to be revived from Palm world, but the price is right for checking it out.

lebb53

2010-06-23, 22:22

The problem is related to the language. My n900 language is spanish, and when I set the language as english, no problem at all to access ovi store.

rkstarnerd

2010-06-24, 05:04

my language is english and i still have the problem. :(

nosa101

2010-06-24, 05:26

Do you get this image?
http://media.share.ovi.com/m1/s/1928/23040825e8f645ca8495590b76c87b3a.jpg

rkstarnerd

2010-06-24, 05:44

yes, that exactly.

nosa101

2010-06-24, 05:49

Do you have the User Agent thing installed?

rkstarnerd

2010-06-24, 05:53

i do! i should uninstall it? or change it back?

nosa101

2010-06-24, 05:54

change it back if you want to use the ovi store

rkstarnerd

2010-06-24, 05:58

that worked! thanks so much!

akis_agnooumenos

2010-06-25, 13:15

how can i undo user agent?

akis_agnooumenos

2010-06-25, 13:18

i get this "error" message from ovi store since 21 of june!!!and still going!!!

"ovi store is curently unavailable for your device"

dimkit

2010-06-25, 19:17

this happens to me , this happens because you use the greek language ( ellinas den eisai file?) , if you put english it will work fine.
i do not know why this happens

akis_agnooumenos

2010-06-25, 22:45

ellinas eimai!alla oute me ta ellinika ginetai tpt

dimkit

2010-06-26, 00:17

I told you that it works with english, not with greek .

Parlapipas

2010-06-26, 13:04

rkstarnerd

2010-06-26, 13:31

If you have the app "HideUserAgent" installed, go to Setttings and under Connectivity click on Hide User Agent, then click Remove. after that you should be good to go.

HideUserAgent is an app that tricks websites into thinking that you're using a different browser or phone. That's why it affects the ovistore. If the ovistore thinks you're not using an n900 or other supported phone then it won't allow you to download any apps or say it's not available for your device.

dimkit

2010-06-26, 14:31

i have not hideuser agent installed

Saturn

2010-06-26, 15:01

Yes, as dimkit mentions above, one way to have ovi store returning that your device is not supported is to change the language on your device.

Anyone with some spare time should try to report the issue to nokia.

gabby131

2010-06-26, 15:02

Do you get this image?
http://media.share.ovi.com/m1/s/1928/23040825e8f645ca8495590b76c87b3a.jpg

disable hide user agent and see

if not, this is a problem.

i just re-flashed my device yesterday, and i cant access to the store.

Saturn

2010-06-26, 15:06

I'm starting to wonder whether it's a greek thing or not. Mine was working fine until I installed the Greek UI package. Switched to Greek and then later back to English and now it doesn't work. Not sure about it. I pm'd Nosa about the user agent thing as I'm not sure either what that is. Has anyone figured this out yet?

When you switch back the device language to english it should definitely start working again. Is it maybe you've just changed the region?

Parlapipas

2010-06-26, 16:14

When you switch back the device language to english it should definitely start working again. Is it maybe you've just changed the region?

No I thought about that too. Tried changing everything back to english (language and region) and it didn't help. I cleared my cache as well in the browser, but that didn't help either. Any other suggestions? I don't have hide user agent installed.

Parlapipas

2010-06-26, 17:03

disable hide user agent and see

if not, this is a problem.

i just re-flashed my device yesterday, and i cant access to the store.

Gabby, did you flash the eMMC as well or just the Fiasco?

nosa101

2010-06-26, 17:12

If you don't have hide user agent installed, reset your browser.

http://mobilelivingroom.de/Howto-reset-your-Browser-N900-OVI-Store

Parlapipas

2010-06-26, 17:56

If you don't have hide user agent installed, reset your browser.

http://mobilelivingroom.de/Howto-reset-your-Browser-N900-OVI-Store

Thanks Nosa, but it didn't work again. I don't get the update required screen. I get a screen where it says that my device is not compatible with the ovi store.

Vishwacorp

2010-06-26, 19:35

I just noticed I'm having the same problem here actually. I have hide user agent disabled and have never customized the language or flashed any custom firmware.

This morning I woke up and found that trying to access the Ovi store says the device is not compatible with Ovi store.

Huh.

Vishwacorp

2010-06-26, 19:40

If you don't have hide user agent installed, reset your browser.

http://mobilelivingroom.de/Howto-reset-your-Browser-N900-OVI-Store

Thanks. Just tried this but it didn't work for me. What's going on?

ivgalvez

2010-06-26, 21:50

Not working for me too.

nhanquy

2010-06-26, 21:53

N900 will become an ancient device to Nokia real soon.
That's what had happened to N810.

Wild_Doogy

2010-06-26, 22:02

I am getting the "unsupported" message here as well. (Vermont USA) My n900 is slightly modded, and currently slightly broken. (see my thread that I just posted.)

I also have no new updates available.
http://www.glowfoto.com/static_image/26-150132L/3245/png/06/2010/img6/glowfoto

Wild_Doogy

Surge72

2010-06-26, 22:32

Im here in Houston, TX. no Ovi store for me too.

M A S T E R

2010-06-26, 22:34

Same here for me in Dallas USA >.<. This is an update?

-MASTER

syncdot

2010-06-26, 22:43

Mine doesn't work today too, though last night I was able to access it and download some apps.

dantonic

2010-06-26, 22:47

I'm in California, can't access it either

nosa101

2010-06-26, 22:48

Ok, I got the same thing. I guess we wait and see

delaroca

2010-06-27, 03:45

Ok, I got the same thing. I guess we wait and see

What's funny is that I can get to https://store.ovi.com and login successfully from my Safari browser on my mac... I tried using the Firefox for N900 browser and my login works ok. So is OVI store now hostile to the N900 microB browser and it's default user agent string? This change in behavious is recent; as of a few days ago, my logins to the OVI store using the microB browser were working fine.

Edit: has this been reported to Nokia -- they manage the OVI store, no? Check your user agent string by pointing your browser here (http://whatsmyuseragent.com/)

--denis

orientel

2010-06-27, 13:03

Edit: has this been reported to Nokia -- they manage the OVI store, no? Check your user agent string by pointing your browser here (http://whatsmyuseragent.com/)
--denis

Mine is "Maemo browser", is it the correct user agent? can you post your string if it is working?

xomm

2010-06-27, 13:12

Mine is "Maemo browser", is it the correct user agent? can you post your string if it is working?

That's the changed User Agent string.

Settings > Hide User Agent > Remove.

(I'm also having this problem as well. Good thing I already downloaded all there is to download... :p )

dchky

2010-06-27, 14:01

Downloading from the ovi repository still works for me - though the web interface also says my device is not supported. I fired off email to both ovi and nokia about this, though being a Sunday I don't really expect any answer for a day or two.

Saturn

2010-06-27, 14:38

For info,

for me it works fine if I have English (UK) as device language.
Since I was on a travel I've tested it in Spain, France and Switzerland through both GPRS and WiFi in the last 24 hours.

Everywhere it broke only when I've switched to the Greek language (and unfortunately didn't think about testing using a third language).

paulemm

2010-06-27, 16:26

I think that Nokia is performing an upgrade of ovi store. Maybe they ll put tons of cool apps this time lol (that they been secretly developing for us)

delaroca

2010-06-27, 23:12

Mine is "Maemo browser", is it the correct user agent? can you post your string if it is working?

The default user Agent string for microB should be,

Mozilla/5.0 (X11; U; Linux armv7l; en-US; rv:1.9.2b6pre) Gecko/20100318 Firefox/3.5 Maemo Browser 1.7.4.8 RX-51 N900

But is not currently accepted by the OVI store, neither is your string "Maemo browser". The one used by the Mozilla browser for the N900 is, (transcribed by hand as this browser doesn't yet support mouse mode to copy text):

Mozilla/5.0 (X11; U; Linux armv7l; en-US; rv:1.9.2.1) Gecko/20100330 Firefox/3.6.1 Fennec/1.0.1

and it works for me in accessing store.ovi.com. You can reset the default user agent string in microB with the "Hide User Agent" addon, as has been described elsewhere in the thread.

Edit: I programmed the above user agent string into microB and I am able to go to 'store.ovi.com' and do a successful login... so this may be used as a workaround for now.

In contrast, trying to go to 'store.ovi.mobi' gives me the usual "Device not supported". Trying to get to the store via the OVI icon in the apps menu gives me the usual error panel advisory that I need to update my Maemo 5 installation!

--denis

Parlapipas

2010-06-28, 01:26

Edit: I programmed the above user agent string into microB and I am able to go to 'store.ovi.com' and do a successful login... so this may be used as a workaround for now.

Buddy how exactly did you edit the strng in microb as described above to make it work? Thanks

delaroca

2010-06-28, 01:47

The easiest is using "Hide User Agent" available in the Maemo repositories.

But while I can access successfully the store, download links don't work... they use 'store.ovi.moby' addresses which when entered generate "Device not supported".

Sigh! Back to square one... :(

--denis

dchky

2010-06-28, 10:19

nathaneous

2010-06-28, 10:55

I fired off an email to Ovi on Saturday or Sunday. The guy that responded was quite helpful, said he is using his own N900 and it's working for him but also offered several suggestions in line with everything mentioned here in the last couple of pages.

I did let them know that it wasn't an isolated incident, a lot of chatter about it here on maemo, not firmware related because it still happens even after flashing both the rootfs & emmc back to good old metric bog standard. Ovi is working fine on my N95, so the issue appears to be at their end and not ours.

I got the impression that just now they don't believe us. : ) Hopefully they'll figure it out though. I would suggest a few more of us fire off email to Nokia and Ovi, the more the better.

I do have sympathy for you guys with this Ovi Store problem, hope they sort it out :)

On another note...you are not missing anything trust me. The Ovi Store is so poor its not worth mentioning. I was laughed at by my mate using his iphone last weeek. He said, 'What the f**** is Ovi Store? It sucks hard' i almost punched him but realised he had a valid point.
Most of the great apps/games for this phone come from the repos' them guys deserve the true credit for anything worthwhile with this phone.

sayofa

2010-06-28, 12:33

The default user Agent string for microB should be,

Mozilla/5.0 (X11; U; Linux armv7l; en-US; rv:1.9.2b6pre) Gecko/20100318 Firefox/3.5 Maemo Browser 1.7.4.8 RX-51 N900

But is not currently accepted by the OVI store, neither is your string "Maemo browser". The one used by the Mozilla browser for the N900 is, (transcribed by hand as this browser doesn't yet support mouse mode to copy text):

Mozilla/5.0 (X11; U; Linux armv7l; en-US; rv:1.9.2.1) Gecko/20100330 Firefox/3.6.1 Fennec/1.0.1

and it works for me in accessing store.ovi.com. You can reset the default user agent string in microB with the "Hide User Agent" addon, as has been described elsewhere in the thread.

Edit: I programmed the above user agent string into microB and I am able to go to 'store.ovi.com' and do a successful login... so this may be used as a workaround for now.

In contrast, trying to go to 'store.ovi.mobi' gives me the usual "Device not supported". Trying to get to the store via the OVI icon in the apps menu gives me the usual error panel advisory that I need to update my Maemo 5 installation!

--denis

but whree do i type this code?!

igorlt

2010-06-28, 14:26

Ovi Store is not available for my N900 too.

I always use english language and I´m in Brazil.

And it was working until last week. I have no idea what happened.

macron

2010-06-28, 14:30

Ovi Store is not available for my N900 too.

I always use english language and I´m in Brazil.

And it was working until last week. I have no idea what happened.

Just checking, but does it work with the native browser? There are some issues related to Firefox and Ovi Store.

Ronan
_________________________________________________
Meego Developer Advocate (Nokia)

jaimereguart

2010-06-28, 14:33

but whree do i type this code?!

1. Type: about:config on your browser url.
2. Search for useragent
3. Just switch to mouse mode and double click on the line to edit.

igorlt

2010-06-28, 14:59

Just checking, but does it work with the native browser? There are some issues related to Firefox and Ovi Store.

Ronan
_________________________________________________
Meego Developer Advocate (Nokia)

No, it doesn´t work with the native browser.

Bratag

2010-06-28, 15:06

This is actually pretty effing sad. I am generally willing to cut Nokia a bit of slack but its been days with this issue and nothing has been done. Somebody needs a punch to the groin

thearcane

2010-06-28, 15:46

I can confirm Ovi Store not working for me. I'm using MicroB, no hide user agent installed ever, PR1.2 US version, English language, currently in Israel. This has been going on for about a week or so...

rnupetroop

2010-06-28, 17:15

The same issue is going on with my N900, was able to access the Ovi store a day ago and now getting the same message everyone else is recieiving!

I will also send an email to report issue.

rnupetroop

2010-06-28, 17:37

Just sent an email a couple minutes ago and reported the problem on the Nokia USA website, hope to get a response soon.

nilchak

2010-06-28, 17:43

I cant believe Nokia is not aware of this issue - of OVI not working on N900.

I havent made any changes in mine and suddenly OVI does not work. So its certainly something Nokia did on their end.
And up till now not a response as yet - its Monday already ?

I think OVI will go the way of the Dodo if this is how Nokia handles issues.

Parlapipas

2010-06-28, 17:54

Has anyone synched their N900's with the ovi 2.2 suite? Just trying to back track my steps hoping I can figure this one out.

MaddogG

2010-06-28, 19:00

http://talk.maemo.org/showthread.php?p=722949#post722949

Use the script in that post: I've just downloaded Angry Birds (sh oviinstall.sh angrybirds)

csp

2010-06-28, 20:17

http://talk.maemo.org/showthread.php?p=722949#post722949

Use the script in that post: I've just downloaded Angry Birds (sh oviinstall.sh angrybirds)
Great scripts, thanks - I have use for it :)
Too bad that this script is unable to fetch Angry Birds LevelPack1 ;)

I must say that this "interruption" in Ovi Store is really getting on my nerves. I was actually trying for the first time to buy something from Ovi Store and this happened. As they say, timing is everything.

Ovi Store Guru's and Kurko's...
Please fix this issue. I want to play Angry Birds without iPhone.

Pretty please :p

Parlapipas

2010-06-28, 22:02

Ok this is the response I got from Nokia:

Based on your concern, I would like to suggest restoring the factory settings on your device. In order to do so, just go the Menu > Settings > tap on the title bar above the screen > choose restore Original settings.

Has anyone tried this?

kbeez

2010-06-28, 23:03

Just talked to their support. They said they are "updating" the Ovi site and working on it. It should be available within two days.

...sigh

nilchak

2010-06-28, 23:15

Ok this is the response I got from Nokia:

Has anyone tried this?

What a canned response that was. I know I havent done anything to my N900 so why the hell should I factory restore ? Seriously is there no communication going on in Nokia ?

Why dont they make some public anouncements or put somme proper message on the website when they do updates so everyone is aware something is on.

This string of PR fails is now really getting on the nerves.

phreck

2010-06-28, 23:15

is anyone here using the custom kernel? not sure if this would affect anything.

jsbigs

2010-06-28, 23:45

What a canned response that was. I know I havent done anything to my N900 so why the hell should I factory restore ? Seriously is there no communication going on in Nokia ?

Why dont they make some public anouncements or put somme proper message on the website when they do updates so everyone is aware something is on.

This string of PR fails is now really getting on the nerves.

Agreed. I'm supposed to spend (literally) hours restoring my N900 to factory, reinstalling all apps, etc., just so I can access their crappy Ovi Store? Forget it.

rawutt

2010-06-29, 01:09

If you don't have hide user agent installed, reset your browser.

http://mobilelivingroom.de/Howto-reset-your-Browser-N900-OVI-Store

cheers.. very useful link.:D

rrdbala

2010-06-29, 02:10

http://talk.maemo.org/showthread.php?p=722949#post722949

Use the script in that post: I've just downloaded Angry Birds (sh oviinstall.sh angrybirds)

This script doesn't work for me. I am getting the following error.

Can anyone help ?

nosa101

2010-06-29, 02:14

Just talked to their support. They said they are "updating" the Ovi site and working on it. It should be available within two days.

...sigh

I think a couple of y'all missed this post

akbardotinfo

2010-06-29, 02:38

cheers.. very useful link.:D

Still ovi store not available :( in Indonesia

http://community.gunadarma.ac.id

ajjara

2010-06-29, 03:37

Do you have the User Agent thing installed?

user agent? care to explain to a colombian noob? thanks!

CaribbeanDreaMN

2010-06-29, 04:58

I'm in USA. This fails for me as well. Both the maemo browser as well as the Opera browser. Same not available message.

nosa101

2010-06-29, 08:31

user agent? care to explain to a colombian noob? thanks!

it is an app. Did you install it?

Alex Korova

2010-06-29, 12:41

user agent? care to explain to a colombian noob? thanks!

Its an addon to the Settings application, I think the full name is Hide User Agent.

csp

2010-06-29, 12:52

Okay. I just confirmed that this problem was caused my chosen language - which happened to be English-United States (en-US in headers). I changed my Device Language to Finnish (fi-FI in headers) and now I'm able to access Ovi Store! :cool:

Maybe everybody should install Hide User Agent and use fi-FI in headers (for language). This might be handy workaround for time being.

Update: en-UK should work too...?

soleil

2010-06-29, 12:59

Still get thís mesage :
ovi store is curentiy not a vailable for your device
please chack back á new nokia devices are being added frequentl

I'm in vietnam and use american english on my N900
Edit : i change to en_uk and it didn't work

Viipottaja

2010-06-29, 17:09

Works now for me at least in the US, perhaps in part thanks to me and other notifying the Ovi Blog folks over twitter:

@Viipottaja2 Thanks for letting us know. The Store team is working to fix the issue. Thank you for your patience! ^s