Re: Spare battery for Jolla
 

Which, in my book, is the exact opposite of "They dont want to sell batteries". If I don't want to do something, I'd not be working on it.

Re: Spare battery for Jolla
 

That's exactly what it says.

Not difficult, but probably expensive. My guess is that Jolla can't just have 100 spare batteries produced for the few people who have asked for them so far. (I tried a quick search on TJC: Questions about spare batteries or other parts have less than 100 votes.)

They'll probably need to order a certain minimum number from their partners and are reluctant to do so before they can be sure those parts will be sold. Just my guess.

Re: Spare battery for Jolla
 

Drama! Drama! :)

(It might be the downside of a community model in which you can really chat with the people who actually run the company. Would it be so attractive to fight for attention if the person you're talking to is only a part-time customer service employee?)

Re: Spare battery for Jolla
 

well, thats contradictionary, if only ~100 people have asked, that would make it more affordable for them to have a few available, ofcourse with some delivery time

Re: Spare battery for Jolla
 

i dont think anyone expressed "cheating" in this matter.

Re: Spare battery for Jolla
 

What I'm saying is that they need to be produced before they can be made available to the end customer. And if there's a minimum batch of, say, 50.000 - why should Jolla even think of ordering them if they assume only 100 will be sold?

They have some spare batteries in the backyard, yes, but they cant give those away as long as there are customers who send devices in for warranty repairs.

(Nothing that I write here are facts I know. It's just the one explanation that immediately comes to my mind after reading these last pages. I'm making assumptions.)

Re: Spare battery for Jolla
 

could be, and if Jolla would have expressed what Stefano (and JollaHQ) have said in twitter as response to me, I think most would have let it rest

Re: Spare battery for Jolla
 

Scary indication of what sales may or may not be like if they're only getting ~100 requests for replacement/backup batteries...
Then again, prolly only tiny subset of owners actually use TJC, & of that subset, prolly only ~half of them have an interest/concern about battery (for now).

Re: Spare battery for Jolla
 

http://en.m.wikipedia.org/wiki/Rectification_(law)

Re: Spare battery for Jolla
 

Never in my life with smartphones have I actually used replacement batteries. It's good to know a battery can be changed if I need to do it, but in the end I always replaced the phone before I used the spare battery I bought with it (in the early years).

I assume 99.99% of the consumers don't see any use for a replacement battery nowadays.

Re: Spare battery for Jolla
 

I believe that is true, but personally, my battery capacity is dissolving much faster than those 99.9% of users, probably because I am using the device to the max.
So, that most users may never need a spare battery, should not equal not being able to find one.

Re: Spare battery for Jolla
 

Yeah but I very much doubt that % is true for the sort of users buying the Jolla.
Not even sure of the definitiveness of the % itself; anyway we prolly digress too much.

Re: Spare battery for Jolla
 

I had 3 in my N900 and regularly used to carry 2 with me because it barely got through half a day on 1 battery. How anyone could use that for a daily driver was beyond me. I also had a replacement for my E71 as after 2 years it wasn't lasting as well as it did. My C7 also needed a new battery after about 2 years.

My N9 probably needs a new internal battery as that lasts about 2/3rds what it used to. I carry a spare external battery just in case for that. I've a dead Lumia 800 that I might pull the battery from and swap.

My Jolla thankfully seems to have awesome battery life. I'd not be too concerned with going two days without charging. However, at some point the battery life will diminish and there's always edge cases where some buggy app decides to drain charge. And as I mentioned earlier, charging by pedalling a bicycle is my weird usage case where a spare battery would be handy especially if I've used GPS a lot that day.

Re: Spare battery for Jolla
 

TJC has only approx. 4500 users, so 100 is not small part. And these are only the people who actually expressed their need. Many others will do it(buy battery) if it was possible.

Re: Spare battery for Jolla
 

But you must also take into account that voting costs nothing, unlike buying a battery.
I've voted for that issue because I think it would be nice to have such possibility, but it doesn't mean I'd buy it right away (maybe in a year or so, if it's really necessary). I guess there are more people like me, so it doesn't reflect the real demand.

I also have 3-4 batteries for my N900 which I'd swap during the day, but Jolla lasts long enough, so I haven't had the need to buy a spare battery yet (the need might come later, but I'm sure it will be available by then).

For cycling and hiking, I have this external battery, but I use it ~1x a year. It's an option, though.

@Nieldk: Here's the cheating reference. By the way, I respect your choice and I am very thankful for all your work on Jolla. I just think people should really calm down and not always expect the worst...

Re: Spare battery for Jolla
 

There is one thing that kinda confuses me - does this mean that the Jolla has a custom made battery ?

I would kinda expect them to just use one of the off the shelf ones or those used by big smartphone manufactures, which should be easily & cheaply available from first or third party sources. It was like this for the N900 (it shared the same battery type with other Nokia phones) and I'm sure there are many other examples.

Or is there some really important specific reason why they would need to roll their own battery with all the possible drawbacks (limited availability, dependency on supplier/tooling, price(?)).

"We can make more money by using battery that is not compatible with anything else and can be bough only from us." <- Is the only thing I can come up with, but it does not sound very convincing, considering Jolla is still not selling replacement batteries 9 months from launch.

Re: Spare battery for Jolla
 

I saw at least one 'Sailor' lurking in this thread about 9hrs ago, hopefully everything raised will be addressed soon.

Re: Spare battery for Jolla
 

Have to say, also on my twitter this raised some attention. So, I do believe they will now listen.
Just sad, that it takes a storm like this

Re: Spare battery for Jolla
 

It's a bit worrying for the long-term future of the device if spare batteries can't even be made available. Hopefully Jolla can make this kind of thing available because it would be ridiculous to have to send your device to them of an out of warranty repair if you know the issue is with the battery.

Re: Spare battery for Jolla
 

In my opinion, the storm was uncalled for. And I cannot imagine them changing business plans because of three people being unkind on twitter. Either it already was on their schedule and we'll see it when it's ready - or not.

Re: Spare battery for Jolla
 

Not at all, as for the battery, my device battery capacity is heavily going down, and I will need one really soon.
Also, using my device as I do, I cant have it charged for a full day, which disables that I can use it as a main device.
Also, when the battery dies completely, you may not be able to charge it again, I had to purchase and external charger from China to charge the battery directly.
My concerns are vaild, and should be adressed, as for the storm. Maybe it is not necessary for the case of the battery, but it is helpful in showing Jolla that attention is requested.
They COULD help themself by responding BEFORE the storm.

Re: Spare battery for Jolla
 

Yes, the question as such is valid, was first asked in December 2013 and has been answered by Jolla representatives several times since then. From Dec. 2013 they had a very clear communication, saying that parts such as batteries will be available from the store as soon as they can provide them, but they don't know when that will be.

I'd rather have them work on the solutions than entertaining a bunch of people who never will be content, no matter what Jolla says or does. Haters gonna hate, right? (Following twitter, it's always the same three or four accounts who are destructive towards the community. I'd very much prefer Jolla's employees and managers not to waste their time on those.)

Re: Spare battery for Jolla
 

I could think you work at Jolla ;)

Re: Spare battery for Jolla
 

I rest my case

Re: Spare battery for Jolla
 

Everything will be soon - Silica components open, spare batteries, paid apps in Jolla Store... what else was promised long time ago and still not available?

Re: Spare battery for Jolla
 

This is truth for usually ocean of near-of-**** today's smartphones.
But in case, when you have expensive special (unlike) phone and have not moneys for next expensive model .. or that not exist - only new battery is solution .. :)

Re: Spare battery for Jolla
 

If you want a spare battery - just buy another Jolla phone. That is the temporary solution for the problem currently not requiring sending the whole phone to Finland.

Re: Spare battery for Jolla
 

At least part of your assumption is true: I work. I'm used to making decisions based on budgets, customer satisfaction, technical feasibility, employees available for the job etc. etc.

Business isn't about delivering everything to everybody in no time. Business is about budgets, priorities, cost, troubles with suppliers and distributors, legal issues and so on.

In my job, I set priorities that will make 2% of our customers leave our company... because I know that there is never enough money to keep 100% of them happy and I prefer keeping 98% rather than 2%. I have to deal with situations in which a vital system breaks down at the most crucial time of a sales campaign, trying to keep the business going with just anything available - including pen and paper for hundreds of thousands of orders.

I am used to things not working as they should, to missed timelines, promises not kept, and so forth. That's business. That's life. That's normal. Not being able to deal with it means, basically, not being able to deal with life as it is.

Maybe it's this experience that makes me stay calm when a software feature isn't implemented perfectly, when the other half of my dreams isn't available from the Jolla Store or when there's still no spare battery to buy. I just assume they do their best and that they have a sane list of priorities. In the meantime, I enjoy my Jolla phone which has been my main phone for months now. Because: None of the minor issues above makes it a bad phone or unusable, as some write.

As for the accounts on twitter I mentioned in a post above - I wonder what their daytime jobs are. I wonder if they have jobs at all... and how they'd react if I were one of their customers and use the same foul language and ad hominem attacks in public.

Re: Spare battery for Jolla
 

And your company is doing well ?

It is degfinately not about no communications, believe me, if any, tat will p... of your clients

All business knows they will loose a certain amount, what is acceptable ? differs!, but no healthy business will like loosing clients

[QUOTE]I have to deal with situations in which a vital system breaks down at the most crucial time of a sales campaign, trying to keep the business going with just anything available - including pen and paper for hundreds of thousands of orders.

Unfortunately, true

Decisions have consequences. Delibarete decisions have serious consequences

Oh yes, I do, and I have to deal with much worse problems than these. Maybe thats why I have the energy to try to be 'unlike'

Re: Spare battery for Jolla
 

But your business experience? Each calm-wait have own end.
How long you stay calm and wait for implementing? One year? .. or two?!?
SORRY, business not wait for anything/anybody. "Do it in-time" or "go away"... Main is "in time". Before lost developers/users. And this is Jolla problem. After 8 months after launch have not solved many problems (APIs, libs, payapps, bugtracker, ..). We see only "We thinking about it".. Developers are sick and tired.

Other companies will send this company to mess heap in past. And this is sad and I do'nt want it !!
I do not like to watch how Jolla committing suicide.

PS: I was always wrote my critics as alarmed stimulus, not simply hate. Maybe after months my criticism is a little bigger.. :)

Sorry for my ugly "english" ..

Re: Spare battery for Jolla
 

There's few companies that communicate as much and openly as Jolla. I sometimes wonder if it isn't too much. (Like when they explained their database problem during the launch period; I wouldn't have done that.)

It's just that certain people fail to listen. (Or, maybe, just ignore what Jolla says because it's not what they want to hear.)
This battery-discussion is one perfect example. Jolla has been telling us what's going on for months; it's just that a few never accepted the message.

Or take for example the rant about the lack of support for paid apps in the store. It's months ago that Jolla said they'll try to make this work in the second half of 2014. Still, there's people complaining either that it's not yet implemented (H2 2014 has only just begun, 4 months to go) or that there's no information on this particular topic.

Communication is fine. It may be that you don't like what you hear, that's a different issue. But thats like blaming Apple for their communications when they tell me the iPhones's designed to install software from their store only and making a drama about it. That's not Apple's communications. It's the message. And if I don't like it, it's no use barking at them for months. I'd just quietly leave and enjoy a different product.

Re: Spare battery for Jolla
 

Thank you for this fine example of "unfulfilled promises" blame.

Angry Birds and Younited were announced for MWC and it has been stated from the beginning that the target is H2 of 2014. People ask Younited on Twitter almost every week and they are answering since February that their target is the end of the Summer.

I would advice Jolla to give out less information, since people don't want to listen to information they already have.

Re: Spare battery for Jolla
 

I give up LOL
since you ha e the information, please tell me

when approximately will spare battery be available
where can it be obtained from
what price range
shipping from
will it be available in all Jolla sales areas
will it be available in
shops
service centers
online
or, only as service repair

Re: Spare battery for Jolla
 

not that i really care, Ive had enough of this BS

Re: Spare battery for Jolla
 

I use one of these as well... http://www.amazon.co.uk/EasyAcc-1200.../dp/B008YRG5JQ

4 USB ports so you can charge multiple devices, two are USB standard spec and two are Apple standard. It's great but will only last me a week without a power supply hence charging from the bike's pedal power.

Re: Spare battery for Jolla
 

Ok, then why I got from Younited person "when it's done" ?? LOL

Problem 1) On PR events Jolla say "Coming soon!" (do you know what it is "coming soon" ? it's not half year .. expect problem 2). :)
- and after event wrote in PR press "all Jolla smartphone users will soon have the opportunity to utilize younited by F-Secure, a trusted and secure cloud storage service." and "The younited cloud service for Jolla users will be made available soon."
WHERE IS DATE?? :):):)
Please never write "information they already have" in future if you have not evidence. Or write link to user-official page with this information. Thanks. :)

Problem 2) we all know (MS/Nokia is good example): announcing anything too early are very bad. Half people lost interest and second half is irritated. Simply people work in this way .. :)
Example: When MS/Nokia announce new phone before iPhone event .. and this new phone is released before Xmass ..
- in Xmass time half people have new iPhone a few months ..
- second half have new model of Samsung announced after iPhone.
Only few WP believers buy Lumia..

PS: I don' know things about R-AB, have not focus on it. In PR press is only "The final content is currently under development, and is targeted to be announced in detail during Q2/2014". Same nothing about release date. OK, Where is Jolla announce about it from Q2? We are in second half of Q3! :)

PS2: where is official "the target is H2 of 2014"? Or it is your blame? :)

PS3: you know, it's hard for me to make this debate in EN .. :)

Re: Spare battery for Jolla
 

Oh, and I too am angry with jolla, they should have soldered the batteries, seeing how they are aware of legal issues in sending those over by mail, would have been smarter to make the phone with unreplaceable battery, one customer more kept

Re: Spare battery for Jolla
 

See earlier posts here, not the issue, if you are a co. it's possible to ship batteries, Jolla has now said they're working on a solution.

Re: Spare battery for Jolla
 

Thread split to http://talk.maemo.org/showthread.php?t=93610

EDIT: I tried to pull the relevant posts from the other thread back here but I might have missed some. Use the "Report This" button on the posts to make moderators aware of, please.

Re: Spare battery for Jolla
 

Are they seeling spare batterys?
http://www.huuto.net/kohteet/jolla-akku-22b50/321899382