Really could use some advice
 

Dear Users,
I have just received my Nokia internet tablet 810 model. To be honest, one of the biggest reasons for buying it was to use skype telephony, and I understood that to be already installed on the device. When I click 'SKYPE' on the programs menu, it then offers me an option box to "Install SKYPE?" - and I click OK. Application manager then appears to undergo a small download (that might be from the device itself, though I am connected to a network). The I'm asked: "install application?" with further info that it's skype 1.7.62.51.1 4.5MB - I again click OK, then I'm stuck. The device shows a dialog box: "Unable to install skype. Some packages required for the installation are missing."

From here I took what I thought should be the next step - to go onto the internet and installed Nokia Internet tablet software Wizard. I have it installed, I go through the instructions there. And though I see the USB icon in the top right of the device's display (after switching it on while holding swap button) - the PC software fails to find the device. I have installed Microsoft's .NET 2.0 software, so that's not the issue.

Anyway, just my luck. The application I really want to use right away on the tablet is hopelessly not working, even though it's supposed to be quitre integral and pre-installed. A bummer.
I can be reached also at d o c u m a x [AT] gmail dot com.
THANK YOU.

Re: Really could use some advice
 

Try downloading and installing from here

http://www.skype.com/download/skype/nokia/

Re: Really could use some advice
 

Ok may be that also wont work. from the n810 browser

http://www.gronmayer.com/it/index.php
click os2008 > then search for skype>
Try clicking on the green install button on that page

Re: Really could use some advice
 

Can't thank you enough for quick response. Did try the second option with no luck, though.

Re: Really could use some advice
 

Someone reported repository issues a day or so ago... might be related to your issue. Did you try searching the forum for previous posts like yours?

Re: Really could use some advice
 

Just reflashed and downloaded Skype for OS2008. Downloaded and works as advertised.

Re: Really could use some advice
 

After installing the green button. You need to go to

Application manager > Menu > Tools > refresh application list.

Then try to install from the skype button in My selection.

Re: Really could use some advice
 

just wondering what 'reflashed' means - trying to follow all leads, and thank you. also where did you download skype for OS2008? if you don't mind my naivety. cheers for all the help, replies.

Re: Really could use some advice
 

yes di a refresh list, still no joy

Re: Really could use some advice
 

Details after the error message...
Application packages missing: libhildonfm2 (>=1;19.49)
libhildonmime0 (>=1.10.1)

Whatever the hell that is. But guys, why wouldn't skype be able to open at all, from right out of the box? Makes no sense.

Re: Really could use some advice
 

Did you refresh your application list??

Re: Really could use some advice
 

What is my understanding Skype is NOT installed in the tablets by default. Only the "shortcut to install" is there, which you did discover already.

Can you open Application Manager and check if the "Maemo Extras" repository is disabled? (I recall that it is disabled by default, for some reason?) If you enable it, refresh application list, and then try installing Skype again. (Maemo Extras have lots of applications and libraries that Skype may have dependencies.)

Hope this helps...

Re: Really could use some advice
 

Ok now do this.

Go to that gronmayer link which i posted earlier. Select os2008 and in the search type libhildonfm2. You will again get a green install button. Install that and do the same for the other one. then refresh application list and try. It should work.

Re: Really could use some advice
 

Mara is correct above. The application isn't installed prior to point of sale; that is just a link for installation from a web repository.

Sachin's suggestion *should* work for you.

Re: Really could use some advice
 

Or you could goto

Application manager > Menu > tools > application catalog > there should be maemo extras click that > edit > Untick the disable and Ok > refresh application list.

Then install skype from the icon'

Re: Really could use some advice
 

Amazing community here. thanks guys. I'm encouraged by it. but frustrated with this gadget. so much promise, but this is frustrating. have done all the refresh processes, searched and found those two packages (chose to 'open' rather than 'save' in application manager - and was bidded to refresh list, so I take it that the missing packages came on board. But now a new error message and warning tone comes up: "unable to install. software contains updates to packages installed froma different source and is likely to harm the system. Contact software author."

Re: Really could use some advice
 

Did you go ahead and press ok

Re: Really could use some advice
 

oh hey there. thanks for persevering. yes, it's the only think I could do there to get the screen box to go away. a bit of a stale mate, I'm afraid.

Re: Really could use some advice
 

hey what is ylour gtalk id? mine is rajuvamsi007 at gmail ill be online ill try to help

Re: Really could use some advice
 

sorry. had turned in for the night. yeah, i'll look for you when I'm on gmail. i really appreciate it! you should be on nokia's payroll for this.

Re: Really could use some advice
 

Folks, here's the latest and it might help someone else. I called support at Nokia. Typical. He talked past me, passed the buck. As it was Skype (3rd party software), his logic went, then I should contact them. But Nokia advertizes Skype enabled on this thing, and I tried to explain issues both with the installation manager AND with getting the device recognized by Nokia's software update wizard installed on my PC. If the guy was motivated, he could have found this link and got back to me. Somebody with the same issue:

http://discussions.europe.nokia.com/...=445838#M79481

Thank god for you guys and for forum users. We are doing these company's research and development for them.
Wrote ticket to Skype and I'll see what they come back with. Ready to throw the gadget out the window! It would be an expensive toss though.

Re: Really could use some advice
 

The Skype issue is rather sticky. I'm not in the position to comment much publicly but I can say that what the Nokia rep told you is true: Nokia's part in this (beside developmental support) is simply to provide an install link and everything past that point is Skype's responsibility. Think of it like the bundles that come with a brand-name PC, except that most of us are used to CDs and DVDs instead of install links.

The odd part here is that the Skype install works at least 95% of the time it's invoked. I'm not sure what's unique about your situation but I can say that it *sounds* too complex to easily troubleshoot-- by Nokia support or anyone.

My advice would be to reflash to square 1 and try installing Skype before doing ANYthing else. And take heart-- I don't think your problem is insurmountable. And if Skype continues to be problematic, it *may* be a symptom of something else wrong... including a hardware fault or wifi configuration issue, etc.

Re: Really could use some advice
 

I thought he got it sorted out. anyway if not...... texrat is bang right

Re: Really could use some advice
 

Fellas, thank you again. It's sorted out now. To cut a long story short, it got resoved this afternoon by getting the upgrade wizard to click into action (I'd advise the nokia people now to clarify also what they mean by the usb icon in top right of device screen, as that appears sort of top-right(ish) of desktop of device, once that appears also. Any newbie to the tablet might reasonably mistake that for the sign that we should be engaged with the upgrade software utility on the pc and that that will successfully find the device (rather than being merely engaged with what otherwise is only USB flash memory on the device. In anycase, the overall issue was resolved with Skype after the 20 minute upgrade of the operating system. I had no data to back/up restore, so I just basically upgraded the whole thing. This issue - or the idea of this as a resolution - is thwarted somewhat by Nokia's often out of date pages on it's web site. In fact, in many drop-down menues, only the N800 shows up, despite the newer model really being around for some time. Moreover, I've seen differing accounts of OS versions around the place in my travails, making it less than clear whether the device is up to date (out of the box). The re-install rendered skype installable.
Overall excited about the device, have watched the pricing for months, and I'm glad I'm over this headache. The skypes important.
Do you think that the web cam on the device will ever get integrated into skype functionality. It's a shame that doesn't seem to be the case right now, as skype visuals on the fly would be GREAT.
Thanks for your diligence, and I've been raving to friends about this forum, and the people here, and the neat stuff available through the open source creativity. CHEERS.

Re: Really could use some advice
 

Skype video for Linux (x86) is still pretty new; it's likely that it will trickle down to the tablets, but it'll be a while yet.