Trouble with touchscreen, need advice
 

Hello,


just need an advice.

My problems are:

1. When typing on the onscreen keyboart it sometimes press a completely false button... For example, i tap "x" and get "p". It happens not often, but it is annoing.

2. I cant calibrate my screen, in the upper parts after holding the stylos for a long time tapped, the ring which appears is not with my stylos in the middle... Difficult to explain.

So should i visit the nokia support or is it normal ?

Re: Trouble with touchscreen, need advice
 

Not sure what you're saying on the calibration, but you just do a quick tap, lightly, in each of the 4 "targets: -- it sounds like you're holding the stylus against the target for a length of time.

Re: Trouble with touchscreen, need advice
 

I know HOW to calibrate the touchscreen. One of the problems is, that this calibration doesn´t help me :(

If you open your browser, switch to a full screen modus and tap and hold your stylus near the upper left corner - the you see if your stylus is exactly in the middle of the ring.

I just want to know - is it normal, that the stylus is always not in the middle of the ring?

And the second question was about tapping on the onscreen keyboard - anybody the same problem, like tapping an "x" and getting "p" instead? Not often, just sometimes... Seams like the digitizer is not correctly responding...

Re: Trouble with touchscreen, need advice
 

No, thats not normal but some touchscreens are defective. Sometimes flash helps (but not me).

Re: Trouble with touchscreen, need advice
 

Yes.

(misc text req. to submit short post)

Re: Trouble with touchscreen, need advice
 

So it´s NOT normal, I should bring it to the NOKIA store?:confused:

Re: Trouble with touchscreen, need advice
 

Generally speaking, these issues are driver/software related and mostly new with OS2008 and mostly (apparently, anyway) fixed with Diablo.

So, no, it's not usually a hardware issue.

Re: Trouble with touchscreen, need advice
 

Yes, meaning my screen sometimes behaves exactly as you describe. In fact, it just now happened (heh, and again) when tapping the last period (and then the 'n' in happened)

So is this normall? I don't know. But crap like that double (last 'u' didd it) L back there, and again wiith that D annd "I" and N" geez, tthis can go on forever -- this happens enough to be annoying.

Anyway, perhaps this will be fixed in a future software update.

Re: Trouble with touchscreen, need advice
 

People have variously reported success with one of two calibrations methods. The first, calibrating with very light touches of the stylus. The second, calibrating with very hard* touches of the stylus.

Light seems to be more successful for more people, but, as this issue seems to stem a lot from the excessive variability in touchscreen sensitivity between tablets, your mileage may vary.

*Please try not to break your tablet's screen.

Re: Trouble with touchscreen, need advice
 

Ok, the strange tapping problem is clear now... But what´s about the circle?

When I tap and hold my stylos in the full screen mode in my browser in the middle of the screen, the stylos is just right in the middle of the appearing circle! But in the right upper corner it´s under the middle, in the left upper corner its higher then the middle, and so on...

So, sometimes i have some problems to tap a link in a page!

Is this normal?

Re: Trouble with touchscreen, need advice
 

Ok, got a solution:

When I want to calibrate my screen in a correct way, then i have to put my stylus a little bit higher and a bit to the right side from the middle of the second cross in the calibration utility...

Hmm...

I don´t think it´s realy ok, so what would you do? Is it important to calibrate in a correct way? Will it get even worse someday?

Re: Trouble with touchscreen, need advice
 

That is worrying as someone who is getting a 810 soon. You are saying that the default OS on the 810 doesn't work properly with the screen? So they have broken what worked on the previous 800 and 770 (and every previous touchsceen device)?
And also that it can't be fixed without upgrading to a currently non-available operating system?

I wish I knew this before I ordered my 810, as I wouldn't have got it.

Re: Trouble with touchscreen, need advice
 

No, that is not acceptable. I would return something that did that as not fit for purpose. I wouldn't accept that defect on an expensive device (well, I wouldn't accept it on a cheap device either).

Re: Trouble with touchscreen, need advice
 

It's nowhere near as bad as you seem to think it is.

Diablo is maybe a month or two away, so I don't really see the issue.

It's not nearly as bad as you seem to think and Diablo is only a month or two away.

No point in losing your head over a minor bug. :)

Re: Trouble with touchscreen, need advice
 

If as you suggested, the software prevents the touch screen from functioning (ie, making it hard to select something on the screen), how is that not bad?


Maybe, but Diablo being a month or two away is not a release schedule, it is a guess on your part.

Yes, got that the first time thanks!

you didn't describe it as a minor bug. It is registering a position on the screen, not rocket science.

Re: Trouble with touchscreen, need advice
 

Tabletrat, really it's not a big deal. There's been maybe three times in total where I've pressed a button on the keyboard and another key was selected. The wrong key wasn't even entered, it was more of a "mouseover" event. I thought I was the only one with this problem but apparently not. But hey, life still goes on. In the three or four times that this has happened in the past month I've had my n800, I wouldn't call it a critical bug. It seems the original poster is having more than software issues though. It's probably a hardware bug if it happens that often.

Re: Trouble with touchscreen, need advice
 

But that's just it, it doesn't make it difficult to select stuff on screen. :)

No, that's the release schedule . . . "Q2 2008"

Have you ever programmed a touchscreen driver? ;)

Re: Trouble with touchscreen, need advice
 

ok, I got the impression that it did from the post. If not, fair enough.

Ah yes. The release schedule. They are never wrong! :D

Yes, several times going back quite a long way. I have always had an interest in touchscreens, and drivers are not always available, or at least were less common until this century.

Re: Trouble with touchscreen, need advice
 

Sometimes when I turn my n810 on, the touch screen is spot on, and sometimes it's very unresponsive (basically unusable) and doing a calibration only gives me ~30 seconds of use before it's off again.

I'm willing to wait for a software fix, but I'm worried it might be better to exchange it for a new one while I still can. Are these screen problems really common or just on some units with troublesome screens?

Thanks

Re: Trouble with touchscreen, need advice
 

I'm having this problem on my 770. I've had it for over a year, and it just started doing it today. It only happens in the lower-right quadrant of the screen though. When I run the screen calibration tool in control panel, I'm able to tap targets 1 and 2, but on 3 it tells me to tap closer to the center of the target even though I'm dead on.

I tried removing the battery for 30 seconds and replacing it. Then I flashed the device with the most recent OS2006, but the problem persists. Any ideas?

Re: Trouble with touchscreen, need advice
 

My n800 with OS2008 has this problem :(

It makes it hard to hit links and leads to typos with the onscreen keyboard. Intentionally miscalibrating the screen has helped, but it's still not quite correct.

Re: Trouble with touchscreen, need advice
 

So the upshot is that if you add the hypothetical problems to the problems with different hardware and the problems that might exist when a device that has been ordered gets here, it could be really serious!