Called Nokia for replacement parts. No Go.
 

I called Nokia earlier today to inquire about getting a couple replacement parts for my n810. A replacement kickstand and battery cover.

When I use my 810 I usually flip out the kickstand as kind of a hand strap. Today while I was surfing ITT, it slipped out of my hand, but I managed to do a little "knee save" and stop it from hitting the ground.
Saved it from a certain scratchy death, but unfortunately it bent the kick stand a bit.

I thought I would call Nokia and order a replacement and while I was at it, order another battery cover (as a back up).

After taking all my info, the rep. told me that the ONLY WAY that I could get either of those parts was to send it in for warranty repair. After I explained to him that it wasn't a warranty issue, he still said that the only way to get the parts was to send it in, wait for Nokia to send me a letter stating that it wouldn't be covered and a price to repair it.

Who else thinks that is totally backwards. Surely charging my credit card and sending out the part would be more time and cost efficient for everyone involved. Lame.

Does anyone know where you can get replacement parts?

Re: Called Nokia for replacement parts. No Go.
 

Yes, I agree too. I can imagine that the digitizer, keyboard and housing would all be popular items to replace too.

I wonder if you asked for a stylus if they would tell you to ship it to them too? ;)

And, no, I don't know where to get any parts for the unit. Just checked a bunch of websites through Google and none of them really have parts.

Re: Called Nokia for replacement parts. No Go.
 

go to www.tessco.com ..min order 125$

Re: Called Nokia for replacement parts. No Go.
 

EDIT (This is one of my favorite threads)
http://www.internettablettalk.com/fo...ead.php?t=8318

There should be a way to order parts from Nokia. ESPECIALLY EASILY BREAKABLE PARTS LIKE THE BACK COVER AND STAND!!!


I still need a stand and back cover for my 800.

Re: Called Nokia for replacement parts. No Go.
 

my stand has been broken...and i agree...just offering a place to get em...peace man...

Re: Called Nokia for replacement parts. No Go.
 

Amazing to see almost the entire 810 broken down into 20-30 cent pieces! Incredible.

The stand lists for $3.55 and the battery cover $4.60....a little ways off $125. I wonder how many people on ITT need parts? (If you see where Iam going with that):D

Re: Called Nokia for replacement parts. No Go.
 

well ive been trying to get enough to buy a bunch and sell them at cost plus shipping....so ...i already have an acct set up...

Re: Called Nokia for replacement parts. No Go.
 

Anyone want to start a club? I'll join, for $5 or $10. Someone would maintain a center where the parts were and send them off to whoever needed them, for the cost of the part and shipping and handling, of course. Reliable cheapo batteries could be sold, too.

Re: Called Nokia for replacement parts. No Go.
 

well ya see ive been trying to do this...i have no ability to help otherwise...cant program...50%sure im trading the n800 for an axim... but i feel the need to contribute...was gonna start my own donations to paypal thingy....the post office is less than a block from my house...so shipping is a cinch...ive shipped lifedrive parts to Ireland...ya see my picture is my business...

Re: Called Nokia for replacement parts. No Go.
 

I'm new, but I'm interested!

Re: Called Nokia for replacement parts. No Go.
 

Joe let me know how your list is progressing and I will contribute.

Re: Called Nokia for replacement parts. No Go.
 

Just give me a place to pay the money with paypal (or Google checkout, if it is workable -- I'm not a big fan of Paypal as it's affiliated with eBay) and I'm there. Free money, anyone?

Re: Called Nokia for replacement parts. No Go.
 

I would join such a club. Set up a yahoo group or something I am sure we can gather enough membership fees to place the first bulk order of battery's stands covers etc.

All the members get together and vote on what we should try to keep in stock type thing.

Try to get 250+tax+shipping in membership fees so that we can order the first list then have in the bank enough to cover the next order when needed.

Should work well/

Re: Called Nokia for replacement parts. No Go.
 

If you need parftgs for your n810, I fvound a place that might be able to help. I needed a replacement stylus and aftger a month of searching and going round and round with nokia support, I found a place in NYC called 'Jacks place' that could order it from their distributor. Google it for their phone number. :)

Re: Called Nokia for replacement parts. No Go.
 

http://www.bestbuybattery.com/about.html has nokia nseries parts that can be purchased individually.

Re: Called Nokia for replacement parts. No Go.
 

Whats really strange is why Nokia does this. (Or rather: Doesn't do this.) Don't they want to cut costs? Do they need some extra employment program? Don't they want to sell parts that would cost less than $10 anywhere else for $30 (as they usually do)?

I remember 2 years ago we had something similar (or worse) in our company. When I asked the responsible manager about it, he said: "You know how it is. There'll come a time when they hire consultants again for a cost cutting program. I need to be prepared for this and make sure they find something here they can work on without affecting my real business." - His strategy was successful. We had Mckinsey this time (very strange people), and they did exactly what he'd expected. While we're all fighting to get our businesses running again with 20% of the staff missing (losing customers and money as we stumble along - well done, mckinsey), his department is doing fine.

Maybe the person @ Nokia who's responsible for this nonsense is just as wise.

Re: Called Nokia for replacement parts. No Go.
 

N-Series, yes.

NIT, only for N800.

Plus, S&H from the Netherlands. OK for Europe, not OK for USA.

Re: Called Nokia for replacement parts. No Go.
 

Freaking highway robbery.

Re: Called Nokia for replacement parts. No Go.
 

Did you ever happen to find a replacement kickstand. If so can you point me in that direction?

thanks

Dragonneus

Re: Called Nokia for replacement parts. No Go.
 

@dragonneus
This same guy is selling kickstands too *drools over this ebay store*
http://cgi.ebay.com/Nokia-N810-Inter...item27ac238811
http://lookpic.com/i/904/XSSZCLLS.png
This person is probably making a good amount of money on parting out broken N810s.

Also LMAO at the fake phones they are selling. Dummy n95s for $3, hahaha.

EDIT: Also seems to have 3x n800 kickstands.