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-   OS2008 / Maemo 4 / Chinook - Diablo (https://talk.maemo.org/forumdisplay.php?f=29)
-   -   Diablo/Modest email Useless (https://talk.maemo.org/showthread.php?t=23096)

davidsco27 2008-08-23 10:54

Diablo/Modest email Useless
 
I can't tell you how excited I am with the e-mail on Diablo. I'll bet entire minutes were spent developing this useless piece of garbage. It has given me new respect for software developers. I absolutely love their insistence on breaking what works with their "improvements" I know, I know, TESTING takes time AND brains, and we simply can't have that now, can we??? and we CERTAINLY can't ask our user what THEY want. I mean, Microcrap doesn't, why be trendsetters?

Let's see, let's list all the problems with this new e-mail piece of crap:

1. it crashes regularly
2. it randomly delete emails
3. it now shows some emails as "expunged" in the notification previews
4. I can no longer see both account inboxes at the same time
5. Randomly, after new email notification, When I go to open the email app. it says "loading" and doesn't. I have to waste time and battery rebooting to get it to open
6. when I wish to delete the top e-mail, I must first either open it or click another one
7. It no longer syncs with the server.

What a marvel of incompetence!!!!!

and yes, this is WITH the latest update that was supposed to "improve" it

Nice to see s/w developers here are no different than Windows, despite the hype.

Oh, I almost forgot, I also LOVE it when they act like they had no idea of these problems, and you're the only one who has experienced them, and you get to be their crash test dummy. oh to be young and stupid -- and lazy

tso 2008-08-23 11:09

Re: Diablo/Modest email Useless
 
hmm, would number 2 be this:
https://bugs.maemo.org/show_bug.cgi?id=3609

as in, you dont see any deletion message, the mail just disappears from the inbox?

if so, do you use a pop account set to download only the mail headers?

on a N800 you can use dpad-right to highlight the first mail. but i agree with 6, that no mail should be "partially" lighted by default. hell, that ui "feature" keeps giving me a bit of headache when using my N800.

davidsco27 2008-08-23 11:32

Re: Diablo/Modest email Useless
 
nope, message and attachments. again, of course, the developers play dumb

benny1967 2008-08-23 11:40

Re: Diablo/Modest email Useless
 
How dare they publish a piece of software that's not perfect?

tso 2008-08-23 11:49

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by benny1967 (Post 216693)
How dare they publish a piece of software that's not perfect?

who knows. even apple seems to have problems with that these days ;)

tso 2008-08-23 11:51

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by davidsco27 (Post 216691)
nope, message and attachments. again, of course, the developers play dumb

play dumb? now where did you get that idea?

anyways, rather then complaining here, try and describe your account setup on the bug report i linked to. it may actually help them track down and fix the bug.

yegaoo 2008-08-23 12:11

Re: Diablo/Modest email Useless
 
I'm not a developer, and I think of myself more as an end--user...

And my Modest works just fine...

solico 2008-08-23 12:24

Re: Diablo/Modest email Useless
 
would't go so far to say they did it on purpose or programmers developing this piece of software are dumb and stupid only thing bothers me is the timespan they need to act on a problem.

See the "Internal error -Email closed" problem. It was around several months. It happend on chinook, on the unofficial beta of diablo and was still "available" on the offical diablo release.
The bug was filed in bugzilla, it was reproducable and still it was marked as "minor error" over seveal months.

I dumped modest several time ago and used claws instead. Only after the latest ssu update of diable modest become usable for me.
But still I think this whole situation could have been avoided in the first place.

davidsco27 2008-08-23 12:26

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by benny1967 (Post 216693)
How dare they publish a piece of software that's not perfect?

Would be kinda nice if they published one that WORKS

Especially, one that is the core of the system. And again, genius, they always could've left what DID work alone


and, it's bug (s) plural

and no, I won't waste any more of MY time telling them the obvious or doing THEIR job. I DO mine, and I do it well.

and I find it Very hard to believe that "mine works" isn't experiencing the same thing, only is too stupid to realize it

davidsco27 2008-08-23 12:31

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by solico (Post 216707)
would't go so far to say they did it on purpose or programmers developing this piece of software are dumb and stupid only thing bothers me is the timespan they need to act on a problem.

See the "Internal error -Email closed" problem. It was around several months. It happend on chinook, on the unofficial beta of diablo and was still "available" on the offical diablo release.
The bug was filed in bugzilla, it was reproducable and still it was marked as "minor error" over seveal months.

I dumped modest several time ago and used claws instead. Only after the latest ssu update of diable modest become usable for me.
But still I think this whole situation could have been avoided in the first place.

didn't say they did it on purpose, just carelessly and incompetently. That is the developer way.

And I agree with you on the time and classification of problems, but that is an ego thing. comes with the territory. Developers are typically young egotistical knowitalls who know nothing, with no practical or business sense of how their work is used in the real world. it comes from never experiencing it, just reading about it

benny1967 2008-08-23 12:54

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by davidsco27 (Post 216708)
Would be kinda nice if they published one that WORKS

mine does.

i experienced two bugs so far (affecting 3 mails in total), filed one of them, voted for the other, and am happy with it otherwise.

my dear, even beloved outlook crashes every 2-3 weeks at the office and deletes mails. so what? no software is free of bugs.

davidsco27 2008-08-23 12:58

Re: Diablo/Modest email Useless
 
YOU experienced 2 bugs SO far.

and your justification is: "well theirs has bugs, so"

very good.

tso 2008-08-23 13:23

Re: Diablo/Modest email Useless
 
what i see is a lack of feedback. basically that one do not see the dev(s) take the time to enter some post or other telling people its being worked on or asking of people can try something to see if it triggers the bug in question or not.

one is then left with filing a report and waiting for the "black box" to spit out some update, see if it fixed the problem, and if not bump the report and wait some more...

its classical cathedral vs bazaar imo...

davidsco27 2008-08-23 13:49

Re: Diablo/Modest email Useless
 
I agree with you.

But it's also the basic COMMON SENSE of TESTING the app the way an enduser might use it BEFORE putting it out there. I am a PC tech with my own biz and over 650 clients and growing. I know from experience that very few problems are unique. It doesn't take much to reproduce obvious bugs

GeneralAntilles 2008-08-23 14:03

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by davidsco27 (Post 216708)
Would be kinda nice if they published one that WORKS

Works just fine here. :)

Quick recommendation, though, if you're planning on getting your issue fixed faster, drop the attitude before you go to bugzilla. ******** like this will just get you ignored (for good reason, engineers have better things to do than listen to idiots ***** and moan) and, at worst, could make bugs get fixed more slowly (engineers are people too, they typically don't respond well to verbal abuse).

Quote:

Originally Posted by davidsco27 (Post 216726)
But it's also the basic COMMON SENSE of TESTING the app the way an enduser might use it BEFORE putting it out there. I am a PC tech with my own biz and over 650 clients and growing. I know from experience that very few problems are unique. It doesn't take much to reproduce obvious bugs

See, but that's just it, if the bugs were always obvious and easy to reproduce, THEY WOULD HAVE BEEN FIXED. But these bugs typically aren't obvious and easy to reproduce. Many of them have to do with unique server and client setups (not all mail servers are created equal, in fact, most of them pretty much suck) that are difficult and time consuming to duplicate, and even harder to reproduce bugs with.

Quote:

Originally Posted by davidsco27 (Post 216726)
I know from experience that very few problems are unique. It doesn't take much to reproduce obvious bugs

If you really knew from experience, they you wouldn't say idiotic things like this. Clearly you don't, though.

tso 2008-08-23 14:12

Re: Diablo/Modest email Useless
 
given that his is based on a fully downloaded mail, and mine is based on headers only, im not sure its a server issue. but beyond that...

davidsco27 2008-08-23 14:42

Re: Diablo/Modest email Useless
 
Another jerkoff technogeek loser speaks. Please, pal, go back to playing Halflife and leave the thinking to the adults. Your mom is calling from downstairs, time to take out the trash.

Don't EVER tell me how or if or where or when to speak, comprende, loser? oooooh, I cow down to the almight "engineers" please, they couldn't engineer a lionel. Peabrain, it's losers like you that make me sick, and perpetrate the world of computers as they are. Go soak your head. When we want your opinion, we'll beat it out of you. loser

Quote:

Originally Posted by GeneralAntilles (Post 216728)
Works just fine here. :)

Quick recommendation, though, if you're planning on getting your issue fixed faster, drop the attitude before you go to bugzilla. ******** like this will just get you ignored (for good reason, engineers have better things to do than listen to idiots ***** and moan) and, at worst, could make bugs get fixed more slowly (engineers are people too, they typically don't respond well to verbal abuse).



See, but that's just it, if the bugs were always obvious and easy to reproduce, THEY WOULD HAVE BEEN FIXED. But these bugs typically aren't obvious and easy to reproduce. Many of them have to do with unique server and client setups (not all mail servers are created equal, in fact, most of them pretty much suck) that are difficult and time consuming to duplicate, and even harder to reproduce bugs with.



If you really knew from experience, they you wouldn't say idiotic things like this. Clearly you don't, though.


davidsco27 2008-08-23 14:52

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by tso (Post 216730)
given that his is based on a fully downloaded mail, and mine is based on headers only, im not sure its a server issue. but beyond that...


It's NOT a "server issue" Once again, the almighty "engineers" s/w developers typical SOP of looking to blame everyone and anyone else for THEIR incompetence. It ALL falls into the SAME pattern over and over.

Again, I DO my job, and I expect others to do THEIRS. I don't write the software, that is not MY job. But I expect a product I purchase to do what I purchase it for. Just as those who hire me expect me to do what they pay me for. I have lost both e-mails and time due to the "engineer's" incompetence. and that annoys the heck out of me, ESPECIALLY since the mail under Chinook WORKED fine. Just as with S/W developers, they feel the need to mess with what works to prove their knowledge

solico 2008-08-23 14:58

Re: Diablo/Modest email Useless
 
Quote:

Another jerkoff technogeek loser speaks. Please, pal, go back to playing Halflife and leave the thinking to the adults. Your mom is calling from downstairs, time to take out the trash.

Don't EVER tell me how or if or where or when to speak, comprende, loser? oooooh, I cow down to the almight "engineers" please, they couldn't engineer a lionel. Peabrain, it's losers like you that make me sick, and perpetrate the world of computers as they are. Go soak your head. When we want your opinion, we'll beat it out of you. loser
Don't get me wrong, but this sort of comments make we vote for a "No Thanks" button.

You pissed of by the modest?
So was I, the tablet wasn't free I payed good money for it, but getting personal doesn't fix a thing.

Solico

davidsco27 2008-08-23 15:13

Re: Diablo/Modest email Useless
 
I was just responding in kind to an idiot. Sorry, it's people like him, and posts like his that just burn my buns. It pains me that I have to live in the same world as such *****s. It brings the entire bell curve down. This thread was proceeding fine until mr. know-it-all who knows nothing board geek chimed in. I guess he was taking a break from Commando 4. I apologize to the others for my tone, it just hits a chord. What I wouldn't give for the time back in my life wasted on other's incompetence

Picklesworth 2008-08-23 15:19

Re: Diablo/Modest email Useless
 
I think DavidSco (SCO?) should switch to Debian and build his own desktop environment. Then he won't have to yell across an unofficial user discussion forum, which he may notice at this point does not work very well when it comes to reaching the actual destination. (Being that the destination is three communication mediums away).
Oh, he may like it better anyway, since the Deblet project is pretty solid.

Also, this isn't "the over-hyped Linux" in general, David. This is Maemo; Nokia's desktop environment built on top of a completely stable Linux kernel with a rather butchered implementation of Debian.

davidsco27 2008-08-23 15:20

Re: Diablo/Modest email Useless
 
I think Picklesworth (pickle?) should switch to Sanka, have a Coke and a smile and shut up.

Debian? Is she hot?

davidsco27 2008-08-23 15:35

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by Picklesworth (Post 216747)
I think DavidSco (SCO?) should switch to Debian and build his own desktop environment. Then he won't have to yell across an unofficial user discussion forum, which he may notice at this point does not work very well when it comes to reaching the actual destination. (Being that the destination is three communication mediums away).
Oh, he may like it better anyway, since the Deblet project is pretty solid.

Also, this isn't "the over-hyped Linux" in general, David. This is Maemo; Nokia's desktop environment built on top of a completely stable Linux kernel with a rather butchered implementation of Debian.


K

next?

Picklesworth 2008-08-23 15:51

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by davidsco27 (Post 216753)
K

http://www.texas-exile.org/images/duckroll.jpg

I think this is sorted, then. Bug tracker, maybe the mailing list, are the places to go with this. You may need to arm yourself with some more background info, too, like what your mail host is.


Say, has anyone seen that fancy new Asus F6? Strange that the F6 comes after the F8, but it's quite a powerful computer :)


Actually, here's just a lot of really cool links to discuss:

It would be pretty great if the N810 had a tilt sensor like this :/
http://gizmodo.com/5040631/3d-app-co...ernative-world

http://gizmodo.com/5040618/super-pen...e-tiny-package

PackageKit news. Yay, go PackageKit!
http://blogs.gnome.org/hughsie/2008/...-new-features/

Speaking of kits, here's DeviceKit:
http://blog.fubar.dk/?p=103

A map widget for GTK. Lots of potential here:
http://fargiolas.netsons.org/2008/08...s-screencasts/

Very nice results from some Google Summer of Code projects for GNOME:
http://vasiliy-kirilichev.blogspot.c...inal-week.html
http://fargiolas.netsons.org/2008/08...s-screencasts/

Neat stuff on the Big Buck Bunny open movie front:
http://www.bigbuckbunny.org/index.ph...ngeles-report/

And here are today's amusing entries on TheDailyWTF.com:
http://thedailywtf.com/Articles/Its-Just-a-Truck.aspx
http://thedailywtf.com/Articles/Not-in-the-Mood.aspx
http://thedailywtf.com/Articles/Unix...QuikBill!.aspx

Mara 2008-08-23 15:52

Re: Diablo/Modest email Useless
 
davidsco27: I'm sure with your attitude you are not making any friends here. Chance of someone helping you now are pretty much zero.

Modest seem to work fine here... I'm using it with Verizon POP account. I only miss the feature of selectively deleting messages from server, which the older email client had.

Viqsi 2008-08-23 15:59

Re: Diablo/Modest email Useless
 
Astonishing. You'd think that so much experience with so many clients would teach a person how to be tactful and respectful when the situation calls for it...

Perhaps something should be clarified. This message board does not represent the "technical support department" of any organization responsible for Nokia's Internet Tablets. This is a collection of hobbyists and engineers (amateur and professional alike) who know a lot of tricks you can pull with this stuff and are pretty knowledgable, but they can't solve everything, and what they do provide is more or less "between friends".

Therefore, what you have done is come to the wrong venue. I suggest calling Nokia.

captainacronym 2008-08-23 16:06

Re: Diablo/Modest email Useless
 
For my own part, the solution was simple for all my email needs (desktop, N800, phone, notebook, home): Google Apps Premium.

Cheers!

C.

davidsco27 2008-08-23 16:39

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by Mara (Post 216756)
davidsco27: I'm sure with your attitude you are not making any friends here. Chance of someone helping you now are pretty much zero.

Modest seem to work fine here... I'm using it with Verizon POP account. I only miss the feature of selectively deleting messages from server, which the older email client had.


Not looking for "friends" on this, got plenty, only to vent. I would THINK the "engineers" check these, as they SHOULD if they actually had concern for those they supposedly write for. Not the useless "bugzilla" so that they can blame everyone else, and waste OUR time. Again, these bugs are WELL KNOWN, are posted all over the boards, if you bothered to read them, and I'll bet dollars to donuts you are experiencing the SAME THINGS, regardless of host. I'm using Comcast and my own business host, if it matters, and it doesn't. Please, the SAME problems are ALL OVER the boards, and that's just for those that take the time (wasted) to post them, so don't try and minimize them with your hoity "I have no problem with it" baloney

Oh, and it appears many other posters in THIS thread have ALSO experienced the same things. I guess we all use the same host.

davidsco27 2008-08-23 16:40

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by Viqsi (Post 216758)
Astonishing. You'd think that so much experience with so many clients would teach a person how to be tactful and respectful when the situation calls for it...

Perhaps something should be clarified. This message board does not represent the "technical support department" of any organization responsible for Nokia's Internet Tablets. This is a collection of hobbyists and engineers (amateur and professional alike) who know a lot of tricks you can pull with this stuff and are pretty knowledgable, but they can't solve everything, and what they do provide is more or less "between friends".

Therefore, what you have done is come to the wrong venue. I suggest calling Nokia.

e


Yea, THAT'LL work

davidsco27 2008-08-23 16:42

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by captainacronym (Post 216760)
For my own part, the solution was simple for all my email needs (desktop, N800, phone, notebook, home): Google Apps Premium.

Cheers!

C.

I wouldn't use Google if they owned the only toilet in the world, and I just ate 50 chalupa's and drank 30 beers.

tso 2008-08-23 16:47

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by captainacronym (Post 216760)
For my own part, the solution was simple for all my email needs (desktop, N800, phone, notebook, home): Google Apps Premium.

Cheers!

C.

ah yes, google. the fix to all our problems. just sign the dotted line and ignore the text above that says google can and will read over your shoulder at any time...

sorry, i have a paranoid streak that flares up at times...

davidsco27 2008-08-23 17:08

Re: Diablo/Modest email Useless
 
I hear ya, and don't forget that message was paid for by their advertisers

heavyt 2008-08-23 17:18

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by tso (Post 216776)
ah yes, google. the fix to all our problems. just sign the dotted line and ignore the text above that says google can and will read over your shoulder at any time...

sorry, i have a paranoid streak that flares up at times...

No one's email is "safe" if it is sent via internet unless it is encrypted.

Viqsi 2008-08-23 17:23

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by davidsco27 (Post 216774)
e


Yea, THAT'LL work

And your temper tantrum here *is* working? Doesn't look like it to me. At least those folks on the other end of the phone line get paid to deal with vitriol. The folks here don't.

tso 2008-08-23 17:23

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by heavyt (Post 216782)
No one's email is "safe" if it is sent via internet unless it is encrypted.

true that. but its still hard to connect person to some random mail sniffed of the network at some router. with google one have mail hooked to id directly.

davidsco27 2008-08-23 17:34

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by Viqsi (Post 216784)
And your temper tantrum here *is* working? Doesn't look like it to me. At least those folks on the other end of the phone line get paid to deal with vitriol. The folks here don't.

sorry, mom

nhanquy 2008-08-23 17:57

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by davidsco27 (Post 216786)
sorry, mom

now go to your room!

munky261 2008-08-23 18:30

Re: Diablo/Modest email Useless
 
one thing i have found with some of these different bugs, is that they will occur when using some servers but not with others. i had the "expunged" problem and i was using a lavabit.com address. switched to using my gmail for everything and havent had one since. while i will agree that the email client/modest does need more attention than it seems to be given. acting like a prick doesnt solve anything.

tso 2008-08-23 19:01

Re: Diablo/Modest email Useless
 
Quote:

Originally Posted by munky261 (Post 216792)
one thing i have found with some of these different bugs, is that they will occur when using some servers but not with others. i had the "expunged" problem and i was using a lavabit.com address. switched to using my gmail for everything and havent had one since.

thats probably correct. but that makes me wonder how long nokia had osso-mail boiling before release, as it never appeared to have the level of issues that modest seems to have even with such a "simple" protocol as pop.

munky261 2008-08-23 23:28

Re: Diablo/Modest email Useless
 
well the one difference i can see and correct me if im wrong is that modest wasnt made directly by nokia developers. while modest works great with my gmail pop now i had nothing but problems in the past with it...everytime there was an update there was a new problem.


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