Help with Wayfinder Navigation licensing
 

:mad: To my great dismay I just found out today that license keys for Wayfinder Navigator (turn-by-turn live guidance option) can no longer be purchased for the Internet Tablet. An e-mail response from customer service stated that the product is no longer supported.

I'm leaving for Europe to rent a car this Friday and was relying on GPS guidance via the Nokia 810; I bought the unit only a year ago mainly for that purpose.

What am I to do? Thanks in advance for your suggestions.

Re: Help with Wayfinder Navigation licensing
 

At least for me wayfinder online shop is still selling the product https://shop.wayfinder.com/category_show.php?catid=15

Other option is to buy used one. For example this should work also with N810 and as a bonus you get bluetooth GPS unit.

edit: Navicore Navigator software in the box itself doesn't work with N810 but the activation code should work. So all you need is the activation code.

Re: Help with Wayfinder Navigation licensing
 

Thank you so much Mikkov for your prompt reply. I tried your link when I read your post and, wouldn't you know it, it worked(!) I'm not sure what's going on, because for the past 30 hours it wouldn't work. So then I sent an e-mail yesterday to customer service in Sweden and got this reply:

"Dear Sir,
Thank you for contacting Wayfinder.
Unfortunately we have stopped selling the product Wayfinder Navigator for Nokia
Internet Tablet.
If you have any further questions, please don't hesitate to contact us again.
With best regards,
Jenni J.
Wayfinder Helpdesk"

Earlier this morning, I sent a second e-mail to the north American helpdesk, this time, expressing my serious discontent with the short-lived service. I haven't obtained a response from them yet.

Finally, I wrote this post a short while ago, so between now and then, something got changed on their website for the link to work again.

Anyway, I quickly purchased the license after your reply, while the "door was open," but it certainly doesn't give much confidence in the future (with regards to Nokia internet tablet users).

Now I've got to find updated maps via PC; the download speed via the table is excruciatingly slow.

Thanks again.

Re: Help with Wayfinder Navigation licensing
 

You are not alone !

Visited the forums tonight to report exactly the same problem, and saw this thread.

I tried on Friday 13th !! to buy a navigation license, and the web-site wouldn't let me.

I e-mailed them over the weekend, and got an identical reply.

I also phoned the helpdesk on Monday, and they told me the same thing, and that the ability to purchase licenses had been withdrawn.

And this evening it's working, a result, I've now got my navigation for a trip to the US this week.

Nigel

Re: Help with Wayfinder Navigation licensing
 

Dear nigelaedwards,

:) Thanks for your show of solidarity. Don't you love that we live in an era now where we create stress in ourselves over whether our GPS works or not a few days prior to our next trip?... This morning I contemplated going back to the printed maps (!) - probably a good back-up to have anyway.

I'm still perturbed by this experience, leaving me with little confidence over the future of the device. I bought it originally because of the GPS and the licensing flexibility (buy only for as long as you need it - and get map updates for free), along with the nifty benefit of being able to make Skype phone calls at 2 cents a minute from anywhere in the world. But to alleviate travel "stress" in the future, I may alas opt to give in and buy a dedicated GPS unit after this trip.

Re: Help with Wayfinder Navigation licensing
 

Well, I have not even activated my 7 day trial yet. Saving it for the next trip I might need it for. But it seems to me that if they decide to stop supporting the software on the Nokia tablets they should release a patch that allows the wayfinder part to just work. They certainly can not make any money from a product they no longer sell and a LOT of people bought the tablet for the GPS ability and have paid for Wayfinder for years because of it.

You look at the costs however ($120.00 89.99EUR for 36 months) and you can buy a very nice Garmin with turn by turn directions for that. Top of the line? No, but I guarentee a MUCH faster aquisition of sats...

http://tinyurl.com/cl4s9x

This one is 119.99 and it is louder, faster and somewhat less fragile than the N810...

I love the N810 a lot and I use it for a lot of different things, but DANG that is a lot of money just for turn by turn directions, what was wayfinder thinking?
-John

Re: Help with Wayfinder Navigation licensing
 

I know what you mean, Tobiasj. Speaking of Garmin, I saw a product option on their website called NuMaps Lifetime https://buy.garmin.com/shop/shop.do?cID=256&pID=33381

The US coverage is a one-time cost of 120$, the European is $140 and the combined US-EU is $150. That is certainly a very appealing proposition, considering the reputation and likelihood of Garmin vs Wayfinder to remain in business. And price-wise, the $150 lifetime option surpasses anything that Wayfind currently offers. I initially went with Wayfinder because of the option to only license one month at a time, which makes a lot of sense for infrequent travel. But it may not be an existing option any longer before too long. Besides, there is a concern that the maps are not getting updated like they once did. Finally, this business about splitting up countries in Europe is becoming a bit of a pain when doing cross-border touring... and losing the programmed favorites.

The new Garmin 1300 series (esp. 1370T) coming out in May could just be the ticket for me when I get back.

Thanks everyone for sharing your thoughts on this topic. And thanks again Mikkov for relieving my anxiety for the time being!

Re: Help with Wayfinder Navigation licensing
 

You could try ebay, there's a seller there constantly peddling EU lifetime licenses for Wayfinder, and he might e-mail you the license key right away if you use buy it now option.

Re: Help with Wayfinder Navigation licensing
 

:confused: Well, after all this saga, here's an interesting update... a new reply today from Wayfinder's help desk:

"Dear Sir,

Thank you for the reply. Unfortunately we had received incorrect information and there was a temporary malfunction in the web shop.
We are still selling the product Wayfinder Navigator for Nokia Internet Tablet. If you have any further questions, please don't hesitate to contact us again.

With best regards,

Jenni J.
Wayfinder Helpdesk"


Where is Jenni J.? India or Scandinavia? I hope the company realizes that a communication snafu such as this can cost them a lot of business.

Re: Help with Wayfinder Navigation licensing
 

You've got the decision making backwards. They didn't decide to stop supporting the software on the tablets; Nokia decided to stop supporting the [N8x0] tablets.

Re: Help with Wayfinder Navigation licensing
 

Just install the .377 version of the map software and use macchanger to get unlimited 7 day trials, to hell with them and their shitty support!!!!

Re: Help with Wayfinder Navigation licensing
 

Where is this announced? Jenni is not a spokesperson of Nokia. She is a Wayfinder helpdesk employee. The quotes are by her and cannot be seen as more. They might not even represent Wayfinder AB (or Vodafone if the deal is final). If you read her quotes earlier in this thread she gave contradicting information.

Re: Help with Wayfinder Navigation licensing
 

What exactly ARE the feature differences between the paid and free Wayfinder for NIT? Wayfinder is not very good with telling you what the differences are, is turn-by-turn navigation the only thing you actually get?

Re: Help with Wayfinder Navigation licensing
 

CyberCat,

Without a paid subscription, you can look at the preloaded maps and if your device is connected to a GPS satellite, it will tell you where you are located on the map, assuming you've got the right country on the screen. The paid subscription basically unlocks the route guidance feature (which I believe they specifically call "navigation") which tells you where to go, turn by turn. The latter is of course more convenient and safer while driving. The paid license also unlocks a feature whereby you can pre-program an itinerary with multiple waypoints, however those entries mysteriously vanish the moment you change maps. It's prudent to build you list of waypoints in advance by defining them and saving them as favorites; these will stay in memory with their respective maps, even when you switch maps. Then when you are traveling in a specific map region, just build your itinerary quickly from the favorites category. Hope that helps some.

Re: Help with Wayfinder Navigation licensing
 

Okay thanks internaut. That's kind of what I was figuring but I wasn't sure. I was just playing around with it and I noticed that it can show you the closest POIs based on your current location (i.e. where is the closest gas station). But it simply shows where it is, not how to get there. So I could see having the turn-by-turn directions as a very useful feature, although I would have a hard time justifying the exuberant price premium Wayfinger charges for the privilege. =/

Have you looked into Maemo Mapper at all? Maybe it is something you'd find useful as well.

Also I was wondering, does the full Wayfinder allow you to track a path of where you've BEEN? Kind of like reverse waypoints?

Re: Help with Wayfinder Navigation licensing
 

Nokia made their announcement a long time ago... :confused:

I wasn't talking about anything miss Jenni said.

Re: Help with Wayfinder Navigation licensing
 

Ahhh! OK, so then they are discontinued, but that does not mean software for the platform by ISVs is also discontinued.

Re: Help with Wayfinder Navigation licensing
 

A) is it possible to reset the 7 day trail on a NIT?
B) My E90 fits in the NIT car holder like it was made for it (when unfolded) and has GarminXT installed. Does Wayfinder have ANY advantages for me to buy it and use it instead of GarminXT?

Re: Help with Wayfinder Navigation licensing
 

No, if you use Garmin you will be greatly disappointed with Wayfinder IMHO