Re: Am I the only disappointed one?
 

If you want this device/platform and it's still potential future to be a success you will have to embrace all these users who either know little about their computers or really don't want to do a simple search. There's about to be a massive flood of these people who have real money and want this device and they will be coming here to ask every "stupid" question they can think of. And as they turn to various sources including the great Maemo community here, I will gladly smile when I answer the same question for the billionth time because I know a niche device is not going to pay Nokia's bills. Lighten up or close this forum to the public because the attitudes here can become a marketing problem.

Re: Am I the only disappointed one?
 

Everyone, please avoid the insults and personal attacks. Thank you.

Re: N900 Unexpected reboots
 

Threads merged.

Re: Am I the only disappointed one?
 

Sorry, but Bratag got a valid point there, unluckily worded maybe but valid. In the last few days/weeks more and more new people are registering just to start a new thread venting their anger, frustrations or mental PMS. I have lost count of the threads wich alway repeat the same over and over agoin. Common sense tells me to look if other peaople have the same problem(s) und maybe if there is allready a solution to this. It's good manners not to storm in and start yelling around. And: the search field ist not hidden...

My 2€cent,
Glasswalker

Re: N900 Unexpected reboots
 

Thankyou Jebus - now complain your little heads off.

Re: N900 Unexpected reboots
 

Have been following these threads since I ordered N900

Got it yesterday from Nokia USA online site, was hoping that the reboot problem would not occur, but guess what?? it keeps on rebooting on and on :(.

Been all over this since yesterday night, is there any solution or should I return the piece?

Re: N900 Unexpected reboots
 

I am assuming you havent installed any software out of extras-testing or extras-devel

If thats the case then return it.

If not then uninstall all the software and add it back one at a time until you find the offending piece

Re: N900 Unexpected reboots
 

Well I have installed some softwares, maybe even from extras-testing and extras-devel :confused:

so you think the software is the problem? ok then can i just remove all applications, I mean a software reset or something?, I even haven't ported my contacts from my old phone, so am open to formatting all data too.

Is there any way of like software reset(aka formating of phone) and restore to factory settings. I have heard of "flashing" , is that the way to go?

Re: N900 Unexpected reboots
 

I've had my N900 for a week (not using WLAN) and it have worked fine. Yesterday I tried to connect it to my WLAN router and immediately after it had connected it rebooted. It did that a couple of times (sw_rst as reason) until it did not boot anymore.

After reflashing the device it worked again nicely when it was not connected to my router but trying to connect always resulted in a reboot. Then I also searched for unsecured networks nearby and surprisingly there it worked without problems. No difference on my router if the network is secured or unsecured.

After this I did a hard reset on my router and even more surprisingly it seems that something in the router did caused the shutdowns as now everything seems to work fine....

Re: N900 Unexpected reboots
 

Flashing will reset your phone completely as far as I know - this is why some much emphasis is put on being careful when installing stuff from devel/test. A good rule of thumb is to install one thing - make sure it is stable - then try another.

Your best bet would be to try work back and uninstall apps. Obviously make sure they are the ones you installed otherwise you could find yourself removing apps that came with the N900.

Re: N900 Unexpected reboots
 

IIRC it was once or twice stated in the forums that this caused if powersavings on router is not to the like of the N900 or vice versa.. I'd have to search... but I think it was this thread in the first1/3...

Regards,
Glasswalker

Re: N900 Unexpected reboots
 

HI. I've had mine since this morning and I've had no end of reboots. sSuddnely on reboot, it crashed half way through the white dots bootscreen. I couldn't do anything but pull the battery out and boot, but the same thing has happened. Does anybody have any ideas please? I'll be phoneless if if i have to send the damned thing back so I'd rather try something first. Also, to note, I have been using my Virgin Sim in it to test, so haven't activated my t mobile contract yet.

Thanks in advance.

edit: the only thing I've installed is OM Weather, but i had the rebooting well before then- the freeze thing is new.

Re: N900 Unexpected reboots
 

Ninjaboxergirl, does it reboot if you run it of the charger?

Re: N900 Unexpected reboots
 

Can't remember to be honest,possibly, but i can't even get it past the boot screen now to find out.

Re: N900 Unexpected reboots
 

Ninja - is it possible the battery is completely flat?

Re: N900 Unexpected reboots
 

Battery was half full but went down to about a 1/4 with playing.

The N900 charger was dead on arrival (or at least didn't have an effect on the battery icon or amber light- so I charged it with my N95 and the adapter for about 3 hours while i messed with it. It never got to green so i unplugged it when it showed about 90%. last i looked it was showing about 1/5. I'll try and charge it switched off and see what happens.

addition

just plugged the charger in with it switched. It attempted to boot and froze in the same place, but amber light is flashing on charge .
I can see a ghost of the white dots now, that's all.

Re: N900 Unexpected reboots
 

This sounds similiar,

https://bugs.maemo.org/show_bug.cgi?id=6350

richie

Re: N900 Unexpected reboots
 

Thanks, Richie, I'll rifle through this with a coffee.
(it IS the second balloon which is larger as per bug)

Re: N900 Unexpected reboots
 

OK, I am another one to join "random reboots" bandwagon, unfortunately. :( I've switched on my new N900 just this evening, used it for less than an hour and it rebooted three times. Then I switched it off and plugged to charger, but I can see charging is complete, so I resume playing with it and see how reboot issue goes...

Now, I've went through all comments on #6334 bug and voted for it. However, I think this is a hardware issue. A friend of mine who also got his N900 today, he was playing quite heavy with it since the morning and so far didn't experience a single reboot. Mine rebooted three times in less than an hour... Thing to note is that first reboot happened on truly vanilla software, I didn't even manage to get to the application manager.

I am going to see how thing evolves over time and hopefully add some input to bugzilla, but I'm thinking to just call MPD and get replacement straight away...

Re: N900 Unexpected reboots
 

Oh goodie, I'm on the train too. Yaaaaaaay. Got the phone yesterday from Dell (US). Finally charged it up today (green light) and turned it on. Now it constantly reboots. Haven't installed anything (doesn't stay on long enough). Seems to be loading then "Internal error. Application 'Camera' closed" and it reboots. Then again and again and again. I suppose the bright side is I still have my TouchPro. This is my first Nokia device, grrrrrrr...

Re: N900 Unexpected reboots
 

Yup, I'll have me some of that hot random reboot action too. :(

Got the phone only 9 hours ago from NFS Regent St, first reboot was on the train on the way home and have had plenty more since then. Totally random in terms of what I'm doing on the device.

Looks like I'll be on the phone to Regent St first thing in the morning...

Re: N900 Unexpected reboots
 

I'm getting more convinced this is a hardware-related issue. What is common in these reboots is that they happen fairly quickly after purchase/receiving parcel (mine rebooted within literally first 10 minutes after switching on), frequently and have no regular pattern. While some other lucky owners don't experience anything wrong after all day of heavy using.

I'm just guessing there's some faulty chip/memory within a series of devices hence rebooting problems... But that's just guessing.

Re: N900 Unexpected reboots
 

Ok I have Flashed the device yesterday, and it worked well for about 3 hours...BUT...once I connected to WLAN at home started browsing, it rebooted :( , now the reboot cycle has been started again.

Well guess flashing wont solve the matter after all.

At least it dint crash for FIRST 3 hours even once, and let me tell you it was pretty intense, cause I hooked it up to TV and was watching a rip of WALL-E on my TV which played flawlessly :D. It dint even reboot ONCE during the entire movie.

Oh well back to square one !! :mad:

Re: N900 Unexpected reboots
 

This is just another reason to believe this issue is hardware-related, unfortunately, and most likely we all going to end-up with warranty replacement units. :(

Re: N900 Unexpected reboots
 

even my n900 reboots after 5-7 mins automatically..
can any tell what to do??

Re: N900 Unexpected reboots
 

Get a warranty replacement.

Re: N900 Unexpected reboots
 

ok guys i got my n900 yesterdat from nyc nokia store. I had constant reboots like totally random sometimes, on IM, Web browsing or sometimes on the UI. There is no exact ocassion it freezes n reboots. so last night I flashed it using the guide on wiki for windows users.

one thing i dont get is that after flash i still had my skype contacts and browsing history, although apps i installed where gone and oh i still had pics after flash. so is there anyway to completely reflash like starting from scratch. I have windows xp and vista installed at home no linux and im not a linux genius.

I didnt install anything from devel except hazeplugin. i think i had reboots even before installing haze-plugin. Maybe this reboot problem still exist because the device didnt completely reflashed.

Sometimes it just reboots and couple of times it vibrates really hard then turns off. totally random.

So plz help!!! im loving this device but these random reboots are such a turnoff.

so what should i do now? go replace it? or is there any flashing method which completely wipes out everything.

and oh my device dont have any mic problem or dead pixels only this reboot thing... ugh!

plz plz guys show me a way. ASAP! if there is no other way maybe its just a faulty unit n I would go replace it today. can't wait.

thanks if anyone helps
p.s. i typed all this using my N900, great piece of technology.

Re: N900 Unexpected reboots
 

If you've reflashed and it's still rebooting then get it replaced.

Re: N900 Unexpected reboots
 

zb88 - I got mine from the NYC store last week and i had the same issues as you, i returned the device and asked for a new one, I opened the device in the store, played around with it to make sure it was not a lemon.... everything checked out... With the new device i no longer have any reboot issues.

Re: N900 Unexpected reboots
 

thanks for the reply man im gonna go replace it today! hopefully my repacement won't have the same problems

Re: N900 Unexpected reboots
 

Also make to sure to do a practice phone call so you can check the Mic .... Just to be safe

Re: N900 Unexpected reboots
 

I had two reboots today, when I got the phone and used it for a while... And now after 4-5 hours... Haven't installed anything... Mic is working fine and so on... Could flashing the device help it?

Re: N900 Unexpected reboots
 

If its hardware related, there may be some bad memory areas which only show up sporadically. If there are 'really' folks on here claim ZERO reboots after weeks of use it could still point to a hardware issue..

Re: N900 Unexpected reboots
 

im getting a lot of reboots when trying to configure mail clients


i hope i dont have to change it coz i live in canada

Re: N900 Unexpected reboots
 

May I ask where you got your N900 from?

Re: N900 Unexpected reboots
 

Have had two N900's already, one from the Chicago Nokia Store which I had for 8 days and had about 6-10 reboots in that time which I took back on the 6th of this month. The second N900 I got from Buy.com pre-ordered it and couldn't cancel the order, not sure why but timing worked out I guess. Got this one on the 5th and have had at least 10 -15 reboots. Havent had a chance to install any 3rd party apps. Installed weather widget and ms to go applications but those came with the phone. I have used email heavily and have noticed few issues. Reboots tend to happen through web browsing or playing thechess game, with no other apps running not sure why. Using the phone or editing contacts or other basic phone options never seem to give a problem. I noticed a few of you have posted what I think is a error message ( sw_rst and 32wd ) is there a way to get a crash report or see a log of commands that could help narrow down a issue. I cant imagine its the hardware in this phone since its the second device I have had, hardware like this is used other devices.

Re: N900 Unexpected reboots
 

can you confirm that you have NO reboots while browsing?, mine seems to occur as soon as I browse WLAN. I havent tried 3g browsing yet, but guess it wont matter.

Try to browse both WLAN and 3g and will you please let me know ? after browsing also please wait for the device to screen lock and then try to do browsing again. I have almost narrowed my reboots to "wake-up" of the device(60% of times) :(

Re: N900 Unexpected reboots
 

i ordered it online from mobilecityonline

Re: N900 Unexpected reboots
 

This is really odd... The reboots might come after one hour of using, or 5min of using... What is causing this problem? It seems to me that the phone get jammed and then boots. Ram? *sigh*

Have anyone asked Nokia about this issue? I'll go and send an email right now...

Re: N900 Unexpected reboots
 

there are so many people with this issue...
I really hope it is something that can be fixed through a firmware update
i dont want to go through the hassle of shipping again