maemo.org - Talk - N900 from Amazon: deals, availability, shipping status

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- - N900 from Amazon: deals, availability, shipping status (https://talk.maemo.org/showthread.php?t=35155)

Quote:

Originally Posted by jessi3k3 (Post 400117)

Not so fast. You have to pay a 10% to 15% restocking fee for nokiausa.com returns, so in the end it's better to stick with nokia's store if you're going to do what you're suggesting.

I just skimmed the Return Policy. There is no restocking fee.

Quote:

Originally Posted by jessi3k3 (Post 400117)

Not so fast. You have to pay a 10% to 15% restocking fee for nokiausa.com returns, so in the end it's better to stick with nokia's store if you're going to do what you're suggesting.

Can anyone confirm this information? Any links?

Thanks

Quote:

Originally Posted by sachin007 (Post 400175)

Can anyone confirm this information? Any links?

Thanks

http://store.nokia.com/webapp/wcs/st...=10101#terms11

I don't see anything regarding restocking fee (assuming you didnt forget items)

lol guys got something from Amazon:

I appreciate the feedback you've provided about your experience with our customer service, and I'm so sorry for the problems you have encountered. In addition to our large selection, one of the benefits we try very hard to offer our customers is convenience. I'm very sorry for the inconvenience you experienced in this case.

It is our absolute commitment to provide you the best possible customer service. Should you need any further assistance with this order, please click the link below to tell us when and where to get in touch with you, and a dedicated customer service representative will contact you by phone to provide resolution.

http://www.amazon.com/rsvp-n?c=rhuduqyh3268553112&q=sn

Best regards,

Jeanette L.
Amazon.com
We're Building Earth's Most Customer-Centric Company
http://www.amazon.com/your-account

Quote:

Originally Posted by drew (Post 400195)

Worthless.

Dude atleast i got something back from my complaints after all i sent 4 but only got this one just now.

I would love to talk to them but damn I dont live in the US. So if I provided my NZ number then they might kinda suspecting.

By the way American cannot Understand Kiwis' accent anyway. lol

Typical American: Umm... We do not speak your language, can you please speak American

Typical NZ: WTF???? aye bro? are you deaf? i'm bloody speaking english to you oww

Common joke:D

i hate all these auto-generated messages that amazon been giving us. its pretty much the same... "we appreciate your concern" blah blah.

yeah some ******** message. Nothing really real time typing at all. All are pretyped and just copy and paste.

Quote:

Originally Posted by sachin007 (Post 400175)

Can anyone confirm this information? Any links?

Thanks

Here is the copy paste from their return policy. No mention of restocking so they cannot charge you for return with-in 14 days if you have to.

Quote:

11. Return and refund for buyer's remorse
If you have bought Product(s) and Service Voucher(s) for your own private use as a consumer and want to exercise your right to cancel the contract and return the item(s) you have purchased you must notify our Customer service by telephone within 14 calendar days after the date of receipt of the delivery and request a return authorization. Our Customer service will authorize your return request, send you by email a Return Material Authorization (RMA) code ("RMA code") and give you the necessary return instructions for a return.

Once we have received and validated your returned items, we will confirm it to you by email ("RMA received" email). Refund will then be processed by us and confirmed by email ("Order refunded" email). Note that original shipping costs will not be refunded.

However, you may NOT return and claim a refund for the following:
Service Vouchers that was supplied to you sealed and unused, and you have since broken the seal or used it;
Software that you have successfully downloaded from the Online Store or any other Nokia site;
Products packed in closed safety pack which you have taken out from the safety pack such as for instance batteries purchased separately; or
Products that have been made to your specification or that have been clearly personalized
If the Products and Service Vouchers you have received do not correspond to the ones you have ordered, or if your delivery is incomplete or damaged in transportation, please contact without delay our Customer service by phone for assistance.

See also the terms of section 14 below that will apply to such returns.

I'm just basing the restocking fee on those who purchased an N97 from nokia usa and decided to return it with nothing wrong. Things may have changed in a few months.