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maemo.org - Talk (https://talk.maemo.org/index.php)
-   Buy & Sell (https://talk.maemo.org/forumdisplay.php?f=27)
-   -   N900 from Amazon: deals, availability, shipping status (https://talk.maemo.org/showthread.php?t=35155)

maxximuscool 2009-12-01 05:17
Re: Amazon?
 
Quote:
Originally Posted by covox (Post 402081)
Too true. About the only thing keeping me from jumping ship from Amazon are the stories of people getting their card cancelled because they dared use a non-USA billing address that didn't exactly match the shipping address.

Yeah, by choosing Amazon we clearly backed the wrong horse. Still, I have hopes that mid-November orders will ship before Christmas. After all, every angry cancellation is another place in the queue...
Lets hope my 23 Novemeber order go through in 1 week. This is getting really frustrating and the time is really close to the holiday season which making it even worst. People want to go on a holiday and have their new phone with them. Not sitting at home and wait for miracle to happen. Amazon blacklisted me because I emailed them too many time asking for an explanation on their lies about the device is not yet released from the manufacturer lol. They are such a bullshiit little prick when it comes to honesty. They are afraid to tell us the truth because if they do tell the truth, people would cancel their order and go for the other company.

Which is very pathetically marketing scam basically. The consumers need to know when and where they will get their order. Consumers give the money and the retailer sell it to them. That is what it should be done right now.

Now that consumers got money to pay for the goods, but the retailer trying to fool around and act like they dont want money anymore. :mad:

maxximuscool 2009-12-01 05:24
Re: Amazon?
 
Thank you for writing back to us at Amazon.com.

I have reviewed our previous correspondence with you, and I offer my sincere apologies for any misunderstanding thus far. The information provided in our last message correctly represents our policy at this time.

I understand you're upset, and I regret that we haven't been able to address your concerns to your satisfaction. We can't offer any additional insight or action.

As my colleague previously mentioned, we will forward your comments
and feedback to the appropriate department for consideration. Customer service is not in a position to make changes to website features or functions. Likewise, we cannot make promises that other departments will make changes at our request. The most we can do is to be sure that your comments are forwarded to those who have these responsibilities.

Please let me assure you that I have done so.

We've appreciated your business and hope to have the opportunity to serve you again in the future.

Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/rsvp-y?c=avadayah3256298117
If not, click here:
http://www.amazon.com/rsvp-n?c=avadayah3256298117

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Avinash C
Amazon.com
We're Building Earth's Most Customer-Centric Company
http://www.amazon.com/your-account

Kajko 2009-12-01 05:34
Re: Amazon?
 
maxximuscool - LOL, thanks for bugging Amazon, maybe we'll finally get an answer from them on this. I'd love to get my Nov 21 preorder before xmas.

maxximuscool 2009-12-01 05:42
Re: Amazon?
 
Quote:
Originally Posted by Kajko (Post 402122)
maxximuscool - LOL, thanks for bugging Amazon, maybe we'll finally get an answer from them on this. I'd love to get my Nov 21 preorder before xmas.
Me too. I need to get it before Xmas too. I spammed them many times and guess what they blocked me. I have to use the feedback email to get a response. I will keep going, Until my last breathe.

Stupid Amazon doesn't admit that they shipped items to customer already. They denied it still. All they say is we will looking into it, the new shipment is on the way, it is normal to have a several weeks delay from the released date to the shipping date, the item is note yet released, we are relying on the manufacturer information, I've checked the website and the item is marked as "Not yet release"...blah blah blah..

All bullshiit from them.

unkno 2009-12-01 05:53
Re: Amazon?
 
Good luck getting it before christmas since you ordered in mid november...not eveyone who ordered in october received their shipments. I'm so tempted to just order via the phone with Nokia, at least that way, people reported no credit card problems.....if only i lived in the states

maxximuscool 2009-12-01 06:53
Re: Amazon?
 
lol you know Santa might just be kind and let one go for me :D

kev30 2009-12-01 06:56
Re: Amazon?
 
im not optimistic on all the nov orders shipping out before the holidays. based on the info people been providing, we will probably get ours in 2010. prove me wrong amazon.

maxximuscool 2009-12-01 06:58
Re: Amazon?
 
I know man 2010 is 1month away by the way. So it wont take longer than 1 year to ship it lol

maxximuscool 2009-12-01 07:01
Re: Amazon?
 
but FUCCCK our rebate.... wtf.. can't be good, 2010 is too late to redeem

unkno 2009-12-01 07:26
Re: Amazon?
 
I'm glad I ordered from elsewhere, going to cancel with Amazon as soon as they ship it

covox 2009-12-01 07:26
Re: Amazon?
 
Quote:
Originally Posted by maxximuscool (Post 402172)
but FUCCCK our rebate.... wtf.. can't be good, 2010 is too late to redeem
Unless I'm much mistaken, it's a prepaid Visa deal for card-carrying Americans only. So the rebate is probably useless for importers...

kev30 2009-12-01 07:27
Re: Amazon?
 
Quote:
Originally Posted by maxximuscool (Post 402172)
but FUCCCK our rebate.... wtf.. can't be good, 2010 is too late to redeem
im sure amazon will honor the $50 rebate either through refund or credit.

maxximuscool 2009-12-01 07:49
Re: Amazon?
 
Quote:
Originally Posted by covox (Post 402189)
Unless I'm much mistaken, it's a prepaid Visa deal for card-carrying Americans only. So the rebate is probably useless for importers...
Well the credit card i'm using is not mine, its my brother in law. He and my sister living in USA lol. So I need the rebate.:D

janszoon 2009-12-01 07:50
Re: Amazon?
 
IF only the CS reps could write something like this:
Amazon Responds to Maxximuscool from NZ:

Thank you for writing back to us at Amazon.com.

I have reviewed our previous correspondence with you, and I offer my sincere apologies for any misunderstanding thus far. The information provided was our standard tagline that all customer service representatives must communicate while we manage our under stocking situation.

We have been hit with the unfortunate situation of not having enough stock to fulfill all the pre-order that we have received at once. As such we have used the limited stock that we have been allocated so far to begin fulfilling the earliest pre-orders on a 'first come, first serve' basis dependent on geographical location and the stock within our local warehouses.

We are currently dispatching orders for all people who ordered between 8 and 20 Oct, and will start dispatching November orders by 5 Dec. Since your order was received in Late November, I would expect it to be prepared for shipping by 15th Dec.

We value your business greatly and hope that this precise information will provide you with the patience and resolve.

be rest-assured, as soon as the chronological backlog of orders has been fulfilled, your order will be dispatched. We've appreciated your business and hope to have the opportunity to serve you again in the future.

To acknowledge the trouble this matter has caused you, I've issued a promotional certificate of $20.00 to your account, which can be applied towards future purchases on Amazon.com. I understand that no promotional certificate can actually compensate for the inconvenience. Please accept it as a goodwill gesture. The balance of promotional certificate funds can't be viewed in Your Account but it will be visible during the order process.


Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/rsvp-y?c=avadayah3256298117
If not, click here:
http://www.amazon.com/rsvp-n?c=avadayah3256298117

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Helpful. P
Amazon.com
We're Building Earth's Most Customer-Centric Company
http://www.amazon.com/your-account

Quote:
this is a joke response, don't get excited

maxximuscool 2009-12-01 07:59
Re: Amazon?
 
Quote:
Originally Posted by janszoon (Post 402217)
IF only the CS reps could write something like this:
Amazon Responds to Maxximuscool from NZ:

Thank you for writing back to us at Amazon.com.

I have reviewed our previous correspondence with you, and I offer my sincere apologies for any misunderstanding thus far. The information provided was our standard tagline that all customer service representatives must communicate while we manage our under stocking situation.

We have been hit with the unfortunate situation of not having enough stock to fulfill all the pre-order that we have received at once. As such we have used the limited stock that we have been allocated so far to begin fulfilling the earliest pre-orders on a 'first come, first serve' basis dependent on geographical location and the stock within our local warehouses.

We are currently dispatching orders for all people who ordered between 8 and 20 Oct, and will start dispatching November orders by 5 Dec. Since your order was received in Late November, I would expect it to be prepared for shipping by 15th Dec.

We value your business greatly and hope that this precise information will provide you with the patience and resolve.

be rest-assured, as soon as the chronological backlog of orders has been fulfilled, your order will be dispatched. We've appreciated your business and hope to have the opportunity to serve you again in the future.

To acknowledge the trouble this matter has caused you, I've issued a promotional certificate of $20.00 to your account, which can be applied towards future purchases on Amazon.com. I understand that no promotional certificate can actually compensate for the inconvenience. Please accept it as a goodwill gesture. The balance of promotional certificate funds can't be viewed in Your Account but it will be visible during the order process.


Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/rsvp-y?c=avadayah3256298117
If not, click here:
http://www.amazon.com/rsvp-n?c=avadayah3256298117

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Helpful. P
Amazon.com
We're Building Earth's Most Customer-Centric Company
http://www.amazon.com/your-account
lol I see man. If they can write such clear response we all would not have to create such thread on this forum to find out what is going on aye.

Oh well, let hope they do get ship before 10December aye. Because Its going to a motherfarking bullshiit to get it in 2010 when you ordered it in 2009 lol. Its like 1 year old phone already.

xitrum 2009-12-01 10:18
Re: Amazon?
 
Quote:
Originally Posted by maxximuscool (Post 402227)
lol I see man. If they can write such clear response we all would not have to create such thread on this forum to find out what is going on aye.

Oh well, let hope they do get ship before 10December aye. Because Its going to a motherfarking bullshiit to get it in 2010 when you ordered it in 2009 lol. Its like 1 year old phone already.
LMAO i know man, if ONLY they had done this early then there would be no frustrations and confusions like this. Btw, I canceled mine from Amazon and ordered somewhere else, it's on its way, should be here by Thursday.

maxximuscool 2009-12-01 10:52
Re: Amazon?
 
Quote:
Originally Posted by xitrum (Post 402406)
LMAO i know man, if ONLY they had done this early then there would be no frustrations and confusions like this. Btw, I canceled mine from Amazon and ordered somewhere else, it's on its way, should be here by Thursday.
when did you order bro?:eek:
They just send me an email as well.

Hello,

I understand your concern regarding your order #104-9641563-9xxxxxx.

I see that you have qualified for $50 rebate. I see that the item, "Nokia N900 Unlocked Phone/Mobile Computer with 3.5-Inch Touchscreen, QWERTY, 5 MP Camera, Maemo Browser, 32 GB--U.S. Version with Full Warranty" has not yet released on Amazon.com.

Once this item has been released and we receive copies, we will be able to ship it to you. It is not uncommon for there to be a delay of several weeks between the release and distribution of a new publication.

When your order is shipped, you should receive an e-mail message confirming the date, contents, and method of your shipment. As per our standard policy, we do not charge you for items until they enter the shipping process, so you will not be charged for this item until it is available and we have shipped it to you.

I see that your rebate form must be submitted by January 8, 2010. I still believe that you will receive "Nokia N900 Unlocked Phone/Mobile Computer with 3.5-Inch Touchscreen, QWERTY, 5 MP Camera, Maemo Browser, 32 GB--U.S. Version with Full Warranty" the end of December, 2009. I have also upgraded the shipping method to One-day shipping to make sure that your order reaches by the estimated delivery date.

I hope this helps. Looking forward to seeing you.

Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/rsvp-y?c=fufduyah3261147760
If not, click here:
http://www.amazon.com/rsvp-n?c=fufduyah3261147760

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Suman P
Amazon.com
We're Building Earth's Most Customer-Centric Company
http://www.amazon.com/your-account


WTF they upgraded my shipping speed to 1day and then I am paying for it lol.. its 18Bucks. This is not a free upgrade.:mad:

lstrike21 2009-12-01 11:30
Re: Amazon?
 
They did this for me as well. The customer service rep I dealt with told me that once it ships she will credit me the 18 bucks.

maxximuscool 2009-12-01 11:42
Re: Amazon?
 
Quote:
Originally Posted by lstrike21 (Post 402505)
They did this for me as well. The customer service rep I dealt with told me that once it ships she will credit me the 18 bucks.
what a bull****ingloadofshitt. upgrade to 1-day shipping my arse. Those pathetic Amazon bastards

maxximuscool 2009-12-01 11:43
Re: Amazon?
 
Hello,

Please accept my sincere apologies for any inconvenience this situation may have caused. It is certainly not our intention for our customer to have anything, but a pleasant experience at Amazon.com.

"Nokia N900" hasn't been released yet and the expected release date is not known. We rely on the manufacturer for release date information. We'll make sure to update our website listing when we know more.

However, after checking our website I see that this item is available from one of our third party sellers. If you are in urgent need of this item, you may consider purchasing this item from them and may cancel this order.

If you're interested in placing a new order with a third-party seller, go to the page below to see the offers available:

http://www.amazon.com/gp/offer-listing/B002OB49SW/

Please note that if you buy an item at Amazon Marketplace, the individual seller will process and ship your order.

For more information, please read our Marketplace help section:

http://www.amazon.com/gp/help/custom...?nodeId=537796

Because of the situation surrounding this order, we would also understand if you'd prefer to cancel your order. To cancel your order, go to the URL below and click the "Need to cancel an item?" button:

https://www.amazon.com/gp/css/summar...641563-9672226

Thank you for your understanding. We hope to see you again soon.

It is our absolute commitment to provide you the best possible customer service. Should you need any further assistance with this order, please click the link below to tell us when and where to get in touch with you, and a dedicated customer service representative will contact you by phone to provide resolution.

http://www.amazon.com/rsvp-n?c=refdgwah3262261947&q=sn

Best regards,

Rohini V.
Amazon.com
We're Building Earth's Most Customer-Centric Company
http://www.amazon.com/your-account

Zelig87 2009-12-01 11:46
Re: Amazon?
 
Quote:
Originally Posted by maxximuscool (Post 402450)

Once this item has been released and we receive copies, we will be able to ship it to you. It is not uncommon for there to be a delay of several weeks between the release and distribution of a new publication.


"copies"........ "new publication".....
Somebody tell them it is a PHONE not a book.

maxximuscool 2009-12-01 11:54
Re: Amazon?
 
hehehe I dont know thats what they sent to me.. strange is not it?

lstrike21 2009-12-01 11:55
Re: Amazon?
 
Badass! In the name of customer service they tell you to buy it for 769 from one of their 3rd parties?!!!! Wow, just wow.

maxximuscool 2009-12-01 11:55
Re: Amazon?
 
Are we getting CLONE (CHINESE N900) or the proper NOKIA N900 lol? copies!!!

maxximuscool 2009-12-01 11:56
Re: Amazon?
 
Quote:
Originally Posted by maxximuscool (Post 402554)
Are we getting CLONE (CHINESE N900) or the proper NOKIA N900 lol? copies!!!
Yeah very fuccked up. What a scam.

maxximuscool 2009-12-01 11:57
Re: Amazon?
 
I replied with some unhappy thought about what they suggested in the email.

maxximuscool 2009-12-01 11:58
Re: Amazon?
 
Man I might go with NOKIAUSA.. I'm losing my faith in Amazon now.. they bullshiiting alot

maxximuscool 2009-12-01 12:01
Re: Amazon?
 
I bet the Third party seller on Amazon also Amazon themself. Trying to make more money by splitting the devices to make the pre-order customers feed up and buy from their other account.

jjd 2009-12-01 12:02
Re: Amazon?
 
My order just changed to have a tracking number on amazon. I did not receive email saying it had shipped (even though I did receive email from Amazon last night saying *other* amazon orders had shipped.)

Ordered: Oct 10
Price lowered twice to 529
2-day prime shipping
Amazon shows it shipped yesterday: 30 Nov
Scheduled to arrive: Tomorrow 2 Dec
Android Amazon App showed: 10 Dec for this order

maxximuscool 2009-12-01 12:06
Re: Amazon?
 
Quote:
Originally Posted by jjd (Post 402570)
My order just changed to have a tracking number on amazon. I did not receive email saying it had shipped (even though I did receive email from Amazon last night saying *other* amazon orders had shipped.)

Ordered: Oct 10
Price lowered twice to 529
2-day prime shipping
Amazon shows it shipped yesterday: 30 Nov
Scheduled to arrive: Tomorrow 2 Dec
Android Amazon App showed: 10 Dec for this order

WTF? Amazon going backward ? I have heard people in the 17th already got their device and you only just shipping?

cenwesi 2009-12-01 12:08
Re: Amazon?
 
lol....guys just go with nokiausa.com and call it a day. After newegg screwed us that pre-ordered around october and sent to people that pre-ordered/ordered last week i had it with them. Went to nokiausa.com on friday night and on monday i have my phone.

maxximuscool 2009-12-01 12:11
Re: Amazon?
 
Quote:
Originally Posted by cenwesi (Post 402581)
lol....guys just go with nokiausa.com and call it a day. After newegg screwed us that pre-ordered around october and sent to people that pre-ordered/ordered last week i had it with them. Went to nokiausa.com on friday night and on monday i have my phone.
I would but i'm not in the USA.

jjd 2009-12-01 12:21
Re: Amazon?
 
Quote:
Originally Posted by maxximuscool (Post 402578)
WTF? Amazon going backward ? I have heard people in the 17th already got their device and you only just shipping?
What can I say. I certainly was concerned when I saw people who ordered after me receiving their devices.

I did finally receive the shipping notice email from Amazon moments ago.

Interestingly, when I track the package through Amazon's page it says "Shipment has left seller facility and is in transit" while UPS' tracking web site says just "Billing Information Received". I suspect that amazon changes that status in their application to make it seem as if the package has actually been picked up.

bfritsch 2009-12-01 12:35
Re: Amazon?
 
Quote:
Originally Posted by maxximuscool (Post 402569)
I bet the Third party seller on Amazon also Amazon themself. Trying to make more money by splitting the devices to make the pre-order customers feed up and buy from their other account.
I can't see how Amazon can be gaining anything from this whole fiasco. They are losing customers left and right and getting more bad publicity in the past month than they did in the last 5 years.

Nokia, on the other hand, is making some quick gains by stealing customers from its retailers. This may help them in the short run (Q4 reports) but is a risky game to play in the long run (Amazon, Buy.com and others will not be delighted to work with them again).

My guess is that Amazon cannot disclose the terms of their agreement with Nokia, but basically Nokia has them by the *****, and is squeezing real hard.

yoman 2009-12-01 13:08
Re: Amazon?
 
i got tired of waiting on my amazon order....switching to nokiausa...i guess their little game worked!

rewt 2009-12-01 13:49
Re: Amazon?
 
I wish I could switch to Nokia USA, but they won't let me :mad:

Erebo 2009-12-01 14:30
Re: Amazon?
 
I cancel my amazon pre-order yesterday, now im waiting for Nokia USA, can somebody please tell me where can I track mi order???

Fxxx Amazon!!!!!!

Klowner 2009-12-01 14:34
Re: Amazon?
 
Amazon pre-order from Nov 6th cancelled, I ordered from Nokia USA yesterday morning and it should arrive sometime today before 3pm according to FedEx!

Those of you who only have the option of Amazon, be happy, we're making the pre-order list shrink so your N900's will ship sooner :)

verhagke 2009-12-01 15:15
Re: Amazon?
 
Quote:
Originally Posted by Klowner (Post 402809)
Amazon pre-order from Nov 6th cancelled, I ordered from Nokia USA yesterday morning and it should arrive sometime today before 3pm according to FedEx!

Those of you who only have the option of Amazon, be happy, we're making the pre-order list shrink so your N900's will ship sooner :)
yup, thanks!

ajamils 2009-12-01 15:38
Re: Amazon?
 
ok just placed my THIRD order of N900 (first two were at Dell and Buy) at NokiaUsa in hope that I'll get the phone soon :mad: :mad:

Those who ordered from Nokia Usa, how long did it take for yours to ship ?


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