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-   Nokia N900 (https://talk.maemo.org/forumdisplay.php?f=44)
-   -   Customer Service Nightmare For Nokia N900 (https://talk.maemo.org/showthread.php?t=35355)

gjtorikian 2009-11-29 17:35

Re: Customer Service Nightmare For Nokia N900
 
Has anyone successfully ordered from the phone after being denied online? I was told by the rep that their system has more or less "banned" me, and that I should wait a few more days before ordering from the phone.

I was cleared Saturday, she told me to try again in a week. All because NewEgg didn't ship my preorder. FML

cyi1 2009-11-29 18:08

Re: Customer Service Nightmare For Nokia N900
 
I highly doubt that waiting a few days will fix the problem. The told me the same thing. That I was "flagged" in their system as fraudulent activity. When you attempt to buy it in a few days you'll probably encounter the same error. They just want you off the phone and off their backs for a few days. Worst experience ever.

jadpro 2009-11-29 22:33

Re: Customer Service Nightmare For Nokia N900
 
I don't know why everyone is having so many issues ordering form Nokia. I placed my order on Friday 11/27 and my phone shipped yesterday 11/28, i will have it on Wednesday. I did receive a call from my credit card company about a possible fraudulent charge, but i told them i did in fact place the order and that was that.

NSchuyler 2009-11-29 22:42

Re: Customer Service Nightmare For Nokia N900
 
I just tried both my CC and Debit Card. BOth failed.... so NokiaUSA hates me too.

rewt 2009-11-29 22:43

Re: Customer Service Nightmare For Nokia N900
 
Thread merge time? This is covered in a few places...

somedude 2009-11-29 23:08

Re: Customer Service Nightmare For Nokia N900
 
Just ordered mine through Nokia USA online and checked my online account in my credit card and I am missing twice the amount I authorized nokia to take out. Which is not good what if there was not enough for two on my card. the credit card company would charge me extra for over the limit and nokia would not pay me to pay for my over limit charges. WTF?????????

mullf 2009-11-29 23:09

Re: Customer Service Nightmare For Nokia N900
 
So does anyone know if this Nokia is a legitimate corporation?

les_garten 2009-11-30 02:00

Re: Customer Service Nightmare For Nokia N900
 
Quote:

Originally Posted by mullf (Post 399823)
So does anyone know if this Nokia is a legitimate corporation?

Their antics do tend to make you ask that...

Laughing Man 2009-11-30 02:15

Re: Customer Service Nightmare For Nokia N900
 
Quote:

Originally Posted by mullf (Post 399823)
So does anyone know if this Nokia is a legitimate corporation?

I can't imagine them being one too long if they keep antics like this up.

mrojas 2009-11-30 02:31

Re: Customer Service Nightmare For Nokia N900
 
Quote:

Originally Posted by RevdKathy (Post 398759)
Yep definitely. 'Pop into the local flagship store' takes on a whole new meaning, doesn't it. :D

I live in Peru, South America and I went to the flagship in Chicago to get a N97. According to a Google search, it is 3782.07 miles. It was completely impossible to get it another way.

I have to admit that I was in Chicago on my way to Canada (so it wasn´t a purpose trip only for the N97).


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