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maemo.org - Talk (https://talk.maemo.org/index.php)
-   Nokia N900 (https://talk.maemo.org/forumdisplay.php?f=44)
-   -   Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues (https://talk.maemo.org/showthread.php?t=37107)

cnadarajah 2010-02-14 20:15
Re: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
 
Quote:
Originally Posted by jdapena (Post 526262)
In my case, it took 2 months to get broken.

Things I noticed:
* The usb port was really hard to plug. Far more hard than on n810. Also more hard than the preproduction n900 I got.
* No special treatment, I don't even use the usb port too much (once every 2-3 days to charge the device).
* The "break" incident was: once green light was telling the device was charged, I removed the usb plug, and the female side came with the plug.
* Last days before "break" incident, it happened at least two times that I put the device in charger and it didn't charge. I guess it was already partially broken.

Tomorrow I'm going to the center Nokia Care redirected me. Let's see what they say.
they told me 4 weeks.
i told them theyre crazy,

pickle 2010-02-14 20:23
Re: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
 
My USB broke a little over 2 weeks ago. Nokia care centre here in Madrid (an outpost of geeksquad) sent it off to nokia. I have heard nothing yet, but they said at least three weeks.

gabby131 2010-02-14 21:08
Re: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
 
so do all of the defective micro usb n900 owners are the 30+ votes in this poll? thats aint enough

Texrat 2010-02-14 21:11
Re: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
 
Quote:
Originally Posted by gabby131 (Post 526415)
so do all of the defective micro usb n900 owners are the 30+ votes in this poll? thats aint enough
Please explain, thanks.

gabby131 2010-02-14 21:19
Re: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
 
Quote:
Originally Posted by Texrat (Post 526422)
Please explain, thanks.
i mean do the members that have the broken microUSB on there n900's covers all the total votes in this poll, except for the "no so far everything is fine" votes

Texrat 2010-02-14 21:32
Re: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
 
Quote:
Originally Posted by gabby131 (Post 526434)
i mean do the members that have the broken microUSB on there n900's covers all the total votes in this poll, except for the "no so far everything is fine" votes
It's unlikley that the poll has been touched by everyone with an N900, USB failure or not. But the overall numbers are high enough to be representative-- and ~11% failure rate this early in the lifecycle is troubling (EDIT: granted that 11% is likely skewed).

In addition, we don't yet know how many who voted "no problem" might have or will have one.

gabby131 2010-02-14 21:36
Re: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
 
Quote:
Originally Posted by Texrat (Post 526455)
It's unlikley that the poll has been touched by everyone with an N900, USB failure or not. But the numbers are high enough to be representative-- and ~11% failure rate this early in the lifecycle is troubling.

In addition, we don't yet know how many who voted "no problem" might have or will have one.
hmmm...so i hope this will be heard, i have 5 days more to observe my n900 with my regular use, and i will vote for this poll (i think i read that voting requires at least a month of ownership unless the problem already occurred)

jfk 2010-02-14 21:49
Re: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
 
Quote:
Originally Posted by Texrat (Post 526455)
It's unlikley that the poll has been touched by everyone with an N900, USB failure or not. But the numbers are high enough to be representative-- and ~11% failure rate this early in the lifecycle is troubling.

In addition, we don't yet know how many who voted "no problem" might have or will have one.
But, aren't N900 owners who actually had the USB port break on them more likely to look for a thread like this and thus are more likely to vote? That would skew the results in the direction of "my USB port is broken". The real percentage is probably lower.

mrmoosehead 2010-02-14 21:57
Re: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
 
Quote:
Originally Posted by jfk (Post 526475)
But, aren't N900 owners who actually had the USB port break on them more likely to look for a thread like this and thus are more likely to vote? That would skew the results in the direction of "my USB port is broken". The real percentage is probably lower.
And therein lies the problem with statistics.

Lies, damned lies and...

gabby131 2010-02-14 22:06
Re: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
 
i believe there is a command to find out the hardware info (like manufacturing date, RM-XX etc) like the *#0000# on symbian devices of nokia


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