N900 Delete Email Confirmation: Want to disable it?
 

Hi,

If having the option to remove "Are you sure you want to delete" confirmation for every email you delete is something you would like to see, here is the request for you to vote on:

https://bugs.maemo.org/show_bug.cgi?id=6621

I noticed this today and was surprised on how few votes it has so far and that this wasn't somewhere on the roadmap. I figured it was an oversight that would be fixed later. Perhaps most of us just assumed this.

Every device (even standard 'pc' email client) I can think of allows you to enable/disable email delete confirmations. For me, I go through a ton of emails everyday and it's a pain to confirm I want to delete each one - especially since it's easily recoverable if I do so accidentally.

For me, this isn't as much an enhancement as it is a bug since it is so standard and has been for years on email clients. Puts the N900 on level with other devices.

Re: N900 Delete Email Confirmation: Want to disable it?
 

Do you know you can delete multiple emails at the same time? Go to menu in inbox and delete messages. Then just highlight each message you want to delete. You do still get the 'do you want to delete?' pop up, but at least you only have to click yes once, as apposed to every single email.

Re: N900 Delete Email Confirmation: Want to disable it?
 

Yup, I know that and you can do that most other email clients as well. Glad they remembered that even though I rarely need to use it for anything. If I need to do some major housecleaning, I don't bother with a 3.5" screen and only being able to view 5 emails at a time depending on my clumsy fingers to scroll/select the right ones :-)

One thing I use it for is to read/delete emails that are informational to keep up with volume. My work account alone gets 100-200 emails a day - I've always been used to deleting as I go. If I don't, I'd have to remember to go back and sort through and figure out which ones I want to delete vs. which ones to keep. I'd have to reopen a lot of them again. A lot more time consuming - especially with the volume and limited real estate.

Thanks for the suggestion though.

Re: N900 Delete Email Confirmation: Want to disable it?
 

Anyone? Is this something that only bugs a few of us? I wonder why everything else has it then... always the first thing I turn off in email on mobile devices...

Re: N900 Delete Email Confirmation: Want to disable it?
 

The N900 mail client needs to support a "Trashcan" or "Deleted Emails" folder, into which deleted emails are moved. Then there is no need for a confirmation dialog, and no need for a preference to turn it on or off.

Pretty much all email clients (mobile or desktop) support a folder for deleted emails - the Nokia Messaging client on the N85 has such support.

A confirmation dialog prompt is only necessary when then the action is "undoable", and email deletion becomes "undoable" when there is folder from which to retrieve the "deleted" email(s). When manually deleting emails from the "Deleted Emails" however there MUST be a confirmation prompt. And emails should be automatically removed from the "Deleted Emails" folder according to a configurable schedule ("Purge items older than X" where X is 3 days, 5 days, 1 week, 2 weeks, 1 month)

Re: N900 Delete Email Confirmation: Want to disable it?
 

As above, the need for a confirmation dialog is a necessary evil until support for a "Deleted Folder" can be added.

I'm not sure I agree that removing the confirmation prompt for an "undoable action" is a standard feature anywhere - it's a complete breaking of the rules in most user interface guidelines. What you may be saying is that it's a standard feature not to have to confirm deletion of emails in other email clients BECAUSE those other emails clients support a "Deleted Emails" folder.

Adding a "Deleted Folder" will allow you to "undo" the delete action which then obviates the need/requirement for a confirmation dialog in the first place.

Re: N900 Delete Email Confirmation: Want to disable it?
 

I agree with that too, but this isn't just to remove the dialogue, it is to provide an option to allow the user to choose to remove the confirmation. If you want to retain it, you can. But, this allows the user choice and flexibility.

I believe a bug was submitted regarding the deleted items (and synch) with more than just the inbox and sent items (e.g. drafts as well), but Nokia/Maemo said it's "too complex" to do and gave a link to the email framework they are looking at for Maemo 6. Saw this a couple weeks ago so Maemo/Nokia can pipe in if something's changed or this isn't accurate.

My view is if I accidentally delete something (which is a purposeful action) that I didn't want to delete, then I would just have it resent. Sometimes I can't find an email I am looking for and not sure if deleted, filed in one of a hundred folders or removed because of my company's aggressive retention policy (deletes emails every 2-weeks, which is not unusual - maybe a bit more aggressive - than people I know in other G100s).

In other words, some of us would like to at least have the *OPTION* to disable this, but it's not necessary if a user doesn't want to.

I'd hate to not allow the option for those who want it because other functionality isn't there.

Re: N900 Delete Email Confirmation: Want to disable it?
 

swiping right/left to delete a.la the iphone/pre would make it simpler and faster. I have no idea why it hasnt been implemented

Re: N900 Delete Email Confirmation: Want to disable it?
 

yes, these features are needed. Even an option like the author said would be nice. The first thing i use to do on a WM device was turn that off. Once i am done reading an email and want to delete i don't need a warning telling me are you sure.... yes, i said delete!!!

Re: N900 Delete Email Confirmation: Want to disable it?
 

Press and hold on an email in the list. A dialog pops up asking if you want to delete.

Re: N900 Delete Email Confirmation: Want to disable it?
 

This is a prime candidate to move to Brainstorm, since you're basically _brainstorming_ on the bugreport.

Re: N900 Delete Email Confirmation: Want to disable it?
 

Better said is: Press, hold for 3 seconds then choose delete then confirm you want to delete the email you just chose, pressed and held for 3 seconds. Doesn't get more purposeful than that and doesn't solve this issue on a user-definable option to remove the dialogue.

Anyway, I'm guessing most know you can do this because it is so common. I've long split deleting this way vs. the email itself about 50/50. More like 90/10 on the N900 because if I delete from within the email, it goes to the next email with no option to return to the inbox (which I've always used and prefer). There are problems marking unread after opening synching back to server (and extra steps to mark unread anyway.

But I digress as usual...

Re: N900 Delete Email Confirmation: Want to disable it?
 

I guess what I consider brainstorming is different than is commonly used around here. This is a common function - what's to brainstorm? It's not a complex problem - it is simply implementing a USER-DEFINABLE OPTION that exists on every other device and client out there. I have gone through a dozen phones (mine and friends) all 3 or less years old - I couldn't find one where this doesn't exist. What should we brainstorm on? Not trying to be rude, but I simply don't get why it needs any brainstorming particularly with it being USER-DEFINABLE and the confirmation doesn't prevent the mistake anyway. If you purposefully choose to delete, you are 99% likely to just hit yes anyway.

Having said this - here is what I have found:

I've tested on a couple IMAP servers (dovecot and Google).

You can update server-side IMAP settings on how to handle expunged/deleted items so that items deleted from the device won't be completely removed from the server.

Right now there is an issue in modest that prevents this to be used properly, but has been marked as fixed (along with a number of other issues) in modest-3-2 branch coming in an update.

You can configure server-side not to fully expunge the message, but move to Trash. Right now, in gmail if you have the 'lab' for extended IMAP settings enabled, you can disable full/immediate expunge and choose move to trash. Doesn't fully work, but if you delete (read or unread) it marks as read and leaves in the inbox so you can deal with it later.

With the current N900 client, this isn't ideal, but does help concerns now of not having trash on the N900 and will fully help with the next release.

(You can already access your IMAP trash folder if made available so not having a local folder may not be a showstopper for this option with the update. I don't ever mess with POP these days so can't speak to that - it's been several years, but who the heck still uses POP besides hotmail?)

Re: N900 Delete Email Confirmation: Want to disable it?
 

I should mention as I was asking about this and looking at phones they were asking why. When I told them their reactions were, well, speechless in most cases that it doesn't exist and even more amazed at how difficult I have to work to get this considered.

"You are making clear that this is up to the user and giving the user the option aren't you? Why is this a debate?"

Um, I think so and I don't know. All I could say.

Re: N900 Delete Email Confirmation: Want to disable it?
 

do any of you guys know how to mass delete emails or do you HAVE to click top then delete then, press on each email seperately to highlight them? surely not, or am i missing something? if you have a few hundred emails that could be very time consuming. thanks in advance.

Re: N900 Delete Email Confirmation: Want to disable it?
 

300? C'mon now, that's not what a tablet is for. Get a blackberry :-) I quit saying 'surely this isn't the only way to [fill in]' a long time ago. I also quit saying 'this feature/functionalty can't be missing because my winmo 5 Dash from 4-years ago even did this'.

What you said is the only way to mass delete. Doesn't even have a way to select all, or search based on date or keyword(s) so you can easily delete list mails/whatever. For that matter, no way to search a folder in general - I am always dropping f bombs because of this. Or go checkbox-style.

I think the design goal was for people like my grandfather who only receive 20 emails a day because of those two missing features, the confirmation to delete every email and other features you want/need when you receive more tan 50/day or go on holiday for a week are all missing.

Re: N900 Delete Email Confirmation: Want to disable it?
 

Its obvious this whole email interface was designed an implemented by very few engineers (possibily just one) who doesn't receive much email and only has one email account.

multi-select and showing which email account mail notifications come from would have been the first feedback from any non-nerd.

Re: N900 Delete Email Confirmation: Want to disable it?
 

What bothers me is when a new email comes and it doesn't let you delete it when reading it. You have to go back to the inbox and then delete. Silly !

Re: N900 Delete Email Confirmation: Want to disable it?
 

Now fixed, should become available in a future firmware update (hopefully the next).

Re: N900 Delete Email Confirmation: Want to disable it?
 

That's good to hear. This is a very annoying bug, not being able to delete emails from within.

Re: N900 Delete Email Confirmation: Want to disable it?
 

Very cool. I never noticed this, but that's for a couple reasons re: how I use my email.

Re: N900 Delete Email Confirmation: Want to disable it?
 

Is this annoying bug fixed? If so, how do I apply it? It still happens to me...

Re: N900 Delete Email Confirmation: Want to disable it?
 

Nope - suggest you add your vote to bug #6621 and/or bug #7216.

Re: N900 Delete Email Confirmation: Want to disable it?
 

Voted on both

Re: N900 Delete Email Confirmation: Want to disable it?
 

Having never got the E90 phone working successfully with my email server, N900 is much better even with it's current 'quirks'. Personally my pet hate IS moving everything to trash ... If I have told it to delete - then delete. Confirmation on that delete is optional. It does not bother me at present, but what DOES is not being able to 'select all' so I can delete 500+ emails on mass, with one 'confirm'. I'm using the N900 as a secondary display of emails, everything is on the mail server and so if I do delete by mistake, then I can always pull something back, but on the desktop machine everything is simply archived anyway and nothing gets deleted ( over 10Gb since 1996! )

So ...
Confirm Delete - not bothered, but an option to remove would be nice ... on the individual email deletes.
Move everything to Trash ... No thanks!
Select all on email list after selecting 'delete' - a big YES.

Now how do I get that as a feature request?

Re: N900 Delete Email Confirmation: Want to disable it?
 

Raise as a bug (enhancement) here, get votes on it, don't hold your breath. :)

Re: N900 Delete Email Confirmation: Want to disable it?
 

[QUOTE=Tjgib2001;471378]do any of you guys know how to mass delete emails or do you HAVE to click top then delete then, press on each email seperately to highlight them? surely not, or am i missing something? if you have a few hundred emails that could be very time consuming. thanks in advance.[/QUOTE

From the intray select delete.
Now pres Control A on your keyboard to select all messages.

Now press delete

Re: N900 Delete Email Confirmation: Want to disable it?
 

I do hate having a maze of different logins for what I consider the same support site! 8651 added, but there SHOULD be an option for 'Feature request' .....

Re: N900 Delete Email Confirmation: Want to disable it?
 

Do you not get the big trash can in the readpane

http://farm3.static.flickr.com/2781/...1a802b022b.jpg

I quite like that it asks for confirmation.
If I want fast delete I will use the bulk delet options.

Re: N900 Delete Email Confirmation: Want to disable it?
 

Thanks for that very useful tip on deleting e-mails en masse