Need help to get rid of internet security 2010 virus :(
 

My wife computer is currently being infected by the internet security 2010 virus. It blocks all .exe programs, so I cannot think of anything other than reformat the hard drive. Anybody has any better suggestions, please? I got lucky 3 months ago with similar virus, not the same one, I got out by system restore. This time, the virus also block system restore, so...

Just my last straw before kneel down in front of a virus. i really think a virus attack is very similar to being rape, somebody overpower you with whatever they have, in this situation, their computer skill.

Oh sure, it is running winXP Home edition sp3

bun

Re: Need help to get rid of internet security 2010 virus :(
 

We get a lot of these at work. The best way would be to boot to safe mode and do it manually, but, if you're lazy:
http://www.malwarebytes.org/ (free version)

Re: Need help to get rid of internet security 2010 virus :(
 

I googled it, and understand the instructions. I think I may go that route. Problems is there is quite a lot of this kind of "so-called" instructions, and I just do not know which to trust. I see malwarebyte quite alot, I think they are legitimate, right? Thanks for the quick answer. I know save mode, you happened to know how to do it manually? Search all internet secrity related files and kill them? I know some regedit too, if it is requires. I need some instructions :)

bun

Re: Need help to get rid of internet security 2010 virus :(
 

http://housecall.trendmicro.com/

works within your webpage.

Re: Need help to get rid of internet security 2010 virus :(
 

I might instead recommend you use a BOOT CD (so you don't EVEN boot the infected hard drive at all) to run a Linux based antivirus to cleanup your system. I recommend using a clean system to download System Rescue CD (http://www.sysresccd.org/Download) and to burn it to a CD (not DVD). Then be sure to print the instructions for how to run the antivirus (http://www.sysresccd.org/Sysresccd-m...Clam_AntiVirus). There's actually a mega-ton of useful tools on that CD that could be helpful for a myriad of x86 32-bit or 64-bit computer problems no matter what operating system your computer is running.

THEN... be sure to install a strong antivirus (I recommend using Avast (www.avast.com) since it's free for individuals and seem to be spot-on much more reliable than the entirely unreliable stuff from McAfee and Norton). F-Secure (http://www.f-secure.com) also seems to be a strong favorite.

Good luck!

Re: Need help to get rid of internet security 2010 virus :(
 

I do have a linus boot finger and I use it all the time. But I do not know of any Linux based avirus software, I will look around. I thought about this route before making the 1st post, but have not faintest idea how to proceed, I am glad you encourage me in the direction, I may give it a shot. How do I choose which way to go, based on success rate (what I thought would be) and shortest amt of f**&(^%( time I am wasted. Am I upset? VERY! I have to say it one more time, writing virus program and leak out to the net is like putting poison into well water. They should be looked at as the same.

bun

Re: Need help to get rid of internet security 2010 virus :(
 

For a linux antivirus, use clamav. But first, can you boot fine into safe mode (Pressing F8 right before windows xp logo shows, then choosing safe mode). If you do, can you run a .exe file inside safe mode or is the virus prohibiting you there too?

Shaq

Re: Need help to get rid of internet security 2010 virus :(
 

no .exe file, no task manager window (to turn off the virus process), no DOS window either.

I just finished backing everything, will need to do something to reclaim my wife's computer... :( still upset about the time lost.


bun

Re: Need help to get rid of internet security 2010 virus :(
 

I highly recommend you to use Kaspersky Internet Security 2010... The program is light on resources and is VERY powerful.. I've been using Kaspersky since like 2006 and haven't had any spywares/malwares/viruses... etc on any of our computers at home (We have 7)... Check them out: http://www.kaspersky.com You can also download 30-day free trial! :)

I recommended this to many people and they are all happy.. so I hope I have helped you out here too.. :)

Re: Need help to get rid of internet security 2010 virus :(
 

Just seeing the title 'internet security 2010' make my sphincter tone tight. But thanks for the recommendation....

bun

Re: Need help to get rid of internet security 2010 virus :(
 

Well you have to understand how the virus works before you can really do anything. Bloking .exe files is not as hard as it may seem, but theres many ways of doing it. I would try to go into the registry editor and find the file thats causing it. It usually just a matter of switching "on" to "off". Try This:
1. Click Start, and then click Run.


2. Type "command.com" , and then press Enter. (A DOS window opens.)


3. Type the following:

"cd\"

"cd \windows"

Press Enter after typing each one.

4. Type copy "regedit.exe regedit.com" and then press Enter.

5. Type "start regedit.com" and then press Enter.

6. Navigate to and select the key:

HKEY_CLASSES_ROOT\exefile\shell\open\command

7. In the right pane, double-click the (Default) value.

8. Delete the current value data, and then type:

"%1" %*

Tip: Type the characters: quote-percent-one-quote-space-percent-asterisk.

9. Close Regedit utility.

Re: Need help to get rid of internet security 2010 virus :(
 

Everything here is temporary solutions. Constant solution it is install linux. For Linux exist only one antivirus clamav but it is check e-mails only for prevention infection of other windows computers....

Now some linux distributives very user frendly (ubuntu for example)...

Re: Need help to get rid of internet security 2010 virus :(
 

Not only clamav. F-prot has a linux binary and is good :)

Re: Need help to get rid of internet security 2010 virus :(
 

Great thanks for the community, I am still sitting on the problem.... will sort it out later today.

Thanks again for all the ideas. Feeling much better now,

bun

Re: Need help to get rid of internet security 2010 virus :(
 

If this is in the same family as "XP Antivirus 2009" and Friends, it's a nasty one. Or rather, it was a nasty one back then, and has gotten worse since. I don't know anything about this particular beast, but I have seen some in that family even (as far as I can tell) infect recovery partitions, so that a full restore doesn't fix things. Eep. Honestly, my advice for virus clean-up is almost always "format it". The problem is that you Just Don't Know, and once a system has been compromised, you can't trust it.
Out of curiousity, is this one of those ones that tries to get you to pay to remove supposedly "infected" files, then takes off with your money and trashes your computer on the way out? I'm too tired to go look it up.
Good Luck!

Re: Need help to get rid of internet security 2010 virus :(
 

Yes, it is that kind of virus, your computer CANNOT do anything, it keeps on flashing you have a virus and disable ALL .exe, .com, .bat, as well as IE browser, strange enough, FireFox works :)

I am still sitting on it, will deal with it when I am back this evening after work, what F)(*I)(&&^ wasting of human time

bun

Re: Need help to get rid of internet security 2010 virus :(
 

I.. just finished pointing out an Antivirus program to use in the post JUST before yours. ALONG WITH INSTRUCTIONS on how to use it off the disc I recommended you download (a LINUX, not Linus, rescue CD called, unironically, System Rescue CD). Here it is again: http://www.sysresccd.org/Sysresccd-m...Clam_AntiVirus

And now you know of at least one antivirus for Linux. :P

Terrible idea. If you have a link or bootsector virus, you already may have loaded it and it's actively residing in your computer--potentially preventing you from detecting it or properly running your antivirus on your already infected system. You want to AVOID booting the hard drive of the infected system before scanning it with a CD or DVD (something read-only) based boot CD with an antivirus.

That's a GREAT one too! Kapersky has an excellent reputation for integrity, unlike Norton and McAfee (which I must STRESS to avoid).

Re: Need help to get rid of internet security 2010 virus :(
 

Although I like your enthusiasm for Linux, your lack of heterocultural system engineering disturbs me. You CAN have Windows and Macintosh and Linux and many other systems without running into viruses as long as you are vigilantly careful (say with Firefox running NoScript and AdBlock Pro) and run an antivirus from a company with the integrity not to make deals with companies to permit their infections to go through and open up holes for which much nastier things may hide inside to avoid detection as well. Excellent examples of honorable antivirus manufacturers have already been mentioned, like F-Prot, Avast, Kapersky.

That all being said, however, I do agree with your sentiments--I just think it comes across as more of a slap in the face for using Windows where I think you may have intended to simply point out the heightened security advantages in Linux. Although, I would argue that you would benefit from a heightened security in using nearly anything aside from Windows simply because of the way Microsoft has decided to implement business decisions in software development while most of the high profile open source projects manage to successfully implement business decisions tempered with other considerations (security being one of them) much more effectively.

Re: Need help to get rid of internet security 2010 virus :(
 

Agree, I used this program to fix this exact problem on my grandpa's computer.

The trick is to download Malwarebytes on another computer, put it on USB or CDrom, something like that, and then go to the infected computer, boot into safe mode, install malware bytes, then try to run it. When you reboot if the "internet security 2010" still loads, you usually have a small bit of time before it starts when you can run another program. During that time be sure to run Malwarebytes so it is open in the background, then you can alt-tab to it and have it clean your system.

Re: Need help to get rid of internet security 2010 virus :(
 

I like Panda Cloud antivirus these days, though everything I've ever tried has worked well for me; lucky I guess.

Re: Need help to get rid of internet security 2010 virus :(
 

The best anti virus program is eset.
http://www.eset.com/products/nod32.php

Re: Need help to get rid of internet security 2010 virus :(
 

Well, I have NOT doen anything yet.......hope the virus got bored and walk away by itself :(

Yes, the virus got straight through Mcafee twice, this time and 3 months ago (it was my computer 3 month ago), Mcafee is really not good enough!

bun

Re: Need help to get rid of internet security 2010 virus :(
 

The best antivirus program -- you've tried all the rest? Congrats!

Re: Need help to get rid of internet security 2010 virus :(
 

It's definitely not a terrible idea. Safe mode is always a good start for these common viruses/malware; check any guide or how to on removing viruses. (e.g. http://www.wikihow.com/Remove-a-Virus)

I fix viruses daily as part of my business for what its worth. Obviously for servers or critical machines, I perform a backup through a live cd before attempting to remove the infections though I never needed to restore them. Bootsector viruses can be fixed using the recovery console in the windows cd but this particular virus is not a bootsector one.

I agree. I would also mention Microsoft Security Essentials, although missing some features, it is still a very worthy competitive.

Shaq

Re: Need help to get rid of internet security 2010 virus :(
 

I tried several times, even within safe mode, cannot execute any .exe; I took care the last virus (3 months ago) by using system restore. But this one does NOT allow me to go to system restore. I am thinking about brute force...........


bun

Re: Need help to get rid of internet security 2010 virus :(
 

Try this: http://www.geekpolice.net/malware-re...uide-t5264.htm

This should work but make sure you rename the .exe files you want to execute to "winlogon.exe" as suggested in the guide.

I don't think it's a waste of time; you are learning something new that will likely prove useful in the future (and present) :)

Shaq

Re: Need help to get rid of internet security 2010 virus :(
 

If you can somehow run an .exe file, try AnVir Taskmanager. It will stand in place of the windows task manager. When/if you can get it to run in safe mode, you should see some suspicious process. Kill it and you will buy yourself enough time to do a scan with Malwarebytes.

Re: Need help to get rid of internet security 2010 virus :(
 

It is NOT possible to run any process. I guess if you keep trying, you may get lucky once to get thru between processes................I surroundered to the evil forces.......WinXP re-installed. All is well, so far

bun

Re: Need help to get rid of internet security 2010 virus :(
 

bunanson i got infected by the same virus. did two things # 1 go to the microsoft site and download the real internet security essential and scan ur system. then download malwarebytes trail version orginal and scan it will remove all. confirm.

Re: Need help to get rid of internet security 2010 virus :(
 

thanks...........lets see how this runs this time, tks

what antivir sw you are running?

bun

Re: Need help to get rid of internet security 2010 virus :(
 

what about buggy packages that gives remote user root access?

don't get fooled into false feeling of security...

Re: Need help to get rid of internet security 2010 virus :(
 

if you are having this much trouble fixing this issue, it's almost guaranteed that you won't be able to properly clean it. It is best to backup all your personal files and do a full wipe then install. The problem with "antivirus 2010" is that it isn't really a virus so antivirus doesn't properly delete them. You need a spyware clearn program such as spybot, adaware, antimalware, etc. Even if you got rid of this spyware, your system will still be too damaged so I honestly suggest you do a clean install to remove all traces of the bug.

I usually use a program call "combofix" which works quite well for me. I think the problem with "system restore" is that it never really deletes a virus because some virus can actually hide itself in your restore files so that when you restore, it comes back. Anyway, goodluck.

Re: Need help to get rid of internet security 2010 virus :(
 

No but other people have.
http://www.eset.com/products/compare...ompetition.php
This matches my personal experience. Eset found about 8 or 9 malwares and a rootkit on my pc that Norton and trend micro missed.
It wasn't able to get rid of the rootkit but gave me enough info to google it and find a programmer that wrote a special program to get rid.
I remember it was one program called unhook which removed it's connection to exe files then the virus killer program was run second and that was it.

Re: Need help to get rid of internet security 2010 virus :(
 

If this is a personal computer used for music, movies, email/internet access and the occasional word processing I would like to suggest reformatting it with Ubuntu a FREE Open Source, Linux Basic Desktop Alternative to Windows.

It is fast as hell, secure and if you are having problems with your wife / kids installing viruses accidentally all the time you can kiss those days good-bye. Win viruses .exe file wont run in linux . . . problem solved . . . . I reformatted my girlfriends computer with Ubuntu and she loves it. Fast and best of all no more Mal-ware and virus FREE!!!!:D

http://www.ubuntu.com/

http://www.paulspoerry.com/wp-conten...desktop-3d.png

Re: Need help to get rid of internet security 2010 virus :(
 

I am using trend micro office scan but this is installed by my organization in which i am currently working.(personally i dont like it the antivirus not the organization :)). Avira provides a free antivirus and its working perfectly on my personal system.

Re: Need help to get rid of internet security 2010 virus :(
 

I understand that you are not allowed to execute .exe but I suggested renaming the executables to winlogon.exe which is the name of a vital process responsible for loging on to windows and most likely is allowed to run by the malware or XP wont login; but I am assuming you dismissed it as it has a .exe extension.

If that doesnt work you could try this .reg fix for EXEs which is number 12 from http://www.kellys-korner-xp.com/xp_tweaks.htm

If you are not even allowed to open .reg files then a boot cd with a registry editor and a virus scanner can fix your issue.

If that doesnt work, you can use rkill.com and follow the guide here
http://www.bleepingcomputer.com/viru...-security-2010

Since you did a backup though and if you don't care about software installed and settings saved, the cleanest and fastest way is to reformat :) (like you did)

Also, if your wife doesn't use any windows specific software, ubuntu will be a welcome change. You can try wubi which allows you to install ubuntu like any other application through windows.

This is a bad attitude which can only discourage you from achieving the required solution. Formatting is not an option on many computers I service. Among computer specialists (not Geeksquad ;)), formatting is usually the last resort. There is always a way if you know what you are doing or have the time to learn.

Shaq

Re: Need help to get rid of internet security 2010 virus :(
 

I am thinking about to change it to a ubuntu box, to her, it makes no difference, as long as she can pay bills and chat with friend. The only concerns is, with the windows, me and my wife add up to be a half blind user, with ubuntu, now it will be totally blind :)

I probably will change it and see how a ubuntu box works in a window family....

bun

Re: Need help to get rid of internet security 2010 virus :(
 

You don't need to change it to ubuntu since both operating systems can coexist happily using a boot manager (e.g. grub). Refer to my link on wubi above to dual boot ubuntu on your machine without messing with windows or bootmanagers yourself. This way you can start using linux while still having the option to load windows when you restart.

A good page to start finding the software you need is https://help.ubuntu.com/community/Sw...tu/FromWindows Specifically the link to Windows Applications Equivalents

Nobody is good at everything but everyone is good at something :) If you have any problems installing or running ubuntu, let us know.

Shaq

Re: Need help to get rid of internet security 2010 virus :(
 

Yes, I have a ubuntu/window dual boot box in the past, and in fact, I wrote a tiny instruction how to do it, and it worked flawlessly for 1 and 1/2 year, then it quitted. Interesting, not the ubuntu quitted, but the window booted up and stay booting, back to boot menu, then boot, and backed to boot menu. I still have that computer and have not done anything to it yet. It has my pet project WorldTV99 on it, so........It booted to ubuntu, but window is dead, I guess I will leave the dead dead window alone :)

That was the windows infected with a similar virus 3 months back and I was able to bail out by just doing a retore to previous date, I guess it was lucky or it was not good enough?

Thanks for ALL the suggestions and offerings. I felt so warm that the virus does not matter any more, thank you.

@shaq, thanks for the offer to help, I surely will need it, with 2 blind users in the house :)

bun

Re: Need help to get rid of internet security 2010 virus :(
 

You can fix that by using an XP cd and loading the recovery console. Once there, you should run fixboot then run fixmbr. http://support.microsoft.com/kb/314503

That will get your windows loading again but grub will not load.
The next step is to restore your own grub bootloader using this guide and an Ubuntu cd. (which is always handy to have)

Now you should have dual booting working again.

Shaq