Re: Returning my N900
 

Like Kathy said, sounds like U have the making of a nice law suit. I can see it now:

gube: "But judge, I can't get my email!?! Nokia promised!!!"

Ur Honor: "I see what U're saying, all the facts seem to line up. Let it be so. Grant this poor soul 1 BILLION dollars."

Is that it? U're looking for money? Or do U just have nothing better to do with your 2nd 3GS than to spam this forum? U, sir, are a wild man. With a real job at a real company, no less. How do U find the time? Sweet!

Re: Returning my N900
 

Serious analogy failure. Suggest reboot or possible reflash of analogy generator.

Re: Returning my N900
 

I fnd myself reflecting that this in one instance in which disloyalty has paid off. I've had a palm device. I've had symbian. I've had a couple of sony-ericssons. And each phone came with a completely different feature set, method of operating and availablity of additional software.

So when I moved to Yet Another OS, I came with no expectations whatsoever. Hence, I was not disappointed.

For someone who's had a run of, say, symbian products, it must be challenging to get the grips with the idea that the feature set is 'symbian' not 'phone'. Especially if all the devices have been from the same manufacturer. It's like saying "I've had four dell products and they've all done the same thing" not noticing that the fifth is a Mac or linux device rather than windows.

Again, I was lucky, I've had precisely 2 nokia devices. One is my NHS supplied phone. It does calls. If you're really patient it will just about do sms. It has a choice of 12 ghastly plinky ringtones, which operate for all calls. On the strength of it, I swore once I would never buy a nokia device. Thankfully, my n95 cured me of that. But my dear old NHS brick (which is in its box on the shelf - my n95 now carries the NHS sim card) taught me something about the difference between manufacturer and operating system. When I was choosing the n900, the alternative was a non-nokia symbian device: I knew what symbian would do.

I guess what I struggle with is that the information was there. Indeed, it was here. I turned up here with a list of 'must haves, wants and don't care abouts' and simply asked the community: which of these will it do? Others have done the same. And while some have been greeted with "Read the wiki" or "Use the search" usually some good hearted soul will come along and answer. Believe it or not, happy n900 users don't want people to buy the phone and hate it if it won't meet their needs.

I feel terribly sorry for people who have bought the phone based on expectations about its features drawn from other nokia devices. Please don't hang around here being miserable. Send the device back. Sell it. Get something that will make you happy.

Mind, I'm mildly jealous of anyone who can spend that sort of money without doing hours and hours of research - I know I did.

Re: Returning my N900
 

Well, Cathy, I have had a couple of Siemens and a HP and a Sony or two, and no Nokia Phone. Not once have I had the same OS more than once on a handheld device. But guess what... The basic features that people are surprised are missing on the N900... They're not missing on any of those.

If people are surprised some things are missing, chances are that they're not things that people would expect to have to check in advance to find out if are missing. Did you google/search to check if you could use other standard micro USB chargers before you bought the N900? I doubt that. Did you google/search to check if the car had a horn last time you bought a car? I doubt that, too. It's not the decision point because every car has a horn.

Until you buy one that doesn't.

Re: Returning my N900
 

Nope. Having had sony ericssons, I'm well used to only being able to charge and connect with the proprietry supplied cable. So I wasn't a bit surprised. (their connectors suck - you can't even use a standard set of headphones). I didn't check because I didnt care.

In the country I live in, a working horn is a legal requirement, so I wouldn't need to check. Same with seatbelts. A heated rear window, on the other hand, is something I have never been without but would still check, as it's not a legal requirement.

Basically, if something really mattered to me, however much I'd had it on other devices, I'd check it was there.

Re: Returning my N900
 

Some people act as if they've never been disappointed with a purchase in their consumer lives. Some people react totally differently than others.

And since it's around a device that some of you have decided to loathe or love; the reactions seem to forget that you've either been totally happy or totally disappointed around a purchase. Buyer's remorse is real... and the whole thing about "do research" - there's a whole lot of points not covered.

For instance, pertaining provisioning... use Google. You'll find threads that are here... and not much more. Pertaining GPS lock speed... you'll find threads that are here and at Nokia discussions; but not in the documentation or sales part.

Would a company with a product boast about the bad things? Of course not. But hell, some of this "research" that people are pointing to just does not exist. That's not a justification for the tireless posting ad nauseum about the same thing(s) over and over; but there is no place for some of this information online.

Not all customers call the manufacturer - you'll get the same stuff as the website. Or some poorly written script - I'm an iPhone owner, I got worked up because they couldn't answer one simple question. It took a Google search, one HELLUVA disgruntled dude on their own forums for me to find an answer. Not in their documents, not via their phone support, not via their sales spiel.

Anyway, from my point of view, both sides - the people that are "whining" and the people that are "supporting" - are acting rather puerile.

Flame on, I don't care. Just starting to really dislike this place due to the "I hate it" and the inevitable "I hate you" responses to the people that are actually unhappy about missing features that they "might" expect to have in a phone in 2010 or if their USB port falls out or if they don't want to hack their phone. Pertaining the USB port, Quim made one statement saying it was addressed... since then 30+ pages of people stating otherwise. If I were to trust that one Nokia post - of which ZERO have come after that - then I'd be pissed. And that's with research.

Research helps... it's not as solid as you folks sometimes point it out to be.

There... I feel a whole lot better.

</rant>

Re: Returning my N900
 

I actually have a website... without a single article, I admit, whose purpose is to vent about features that should have been in products but aren't. :B

It is possible to be both disgruntled and creative. Actually I think it helps to be disgruntled, or you'd walk through life being happy wearing a leaf.

Re: Returning my N900
 

I did too....

Re: Returning my N900
 

Actually, on these standard USB chargers, I can easily charge your Sony Ericssons, by changing a tip. Not so, with the N900.

And I'm with the fellas here, I bought it knowing what it was. But not quite convinced, tbh. There were features missing I wished wasn't missing.

Re: Returning my N900
 

This mobile computer is built in a way that it can be customized and programmed to support all your communication needs. It's just the time that all these unreal/missing issues of "operating in portrait mode, adding ringtone to each contact, MMS, creating profiles" etc would be available very soon...

People who spent around $500 (equivalent to local currency in any country) to buy this "smart phone" doesn't have time to do a very little research about the "smart phone" you're buying then they have themselves to blame...

These days innovation is too much involved in each gadget...In last couple of years "smart phone -- a phone which is smart enough to do almost everything of your communication need" has peaked to the height so that one must spare and spend little time to buy something worth $500...same persons, I bet, when went/want to buy a TV of $700 around spent more than hell amount of time for it...why? It's just a TV, if you turn it on it will show you display...but then comes questions of HDTV, HDMI inputs, LCD, Plasma, 1080p, 120 Hz, reviews of buyers, good deals around town, asking friends...

So point is...buying a $500 phone in a blink of eye...whereas buying a $700 TV after a month of looking around in stores/sites...

Isn't that additional $200 too much justified just because size/shape of gadget is different?

And, of course who-ever has bought 7-8 previous nokia phones, should have spent average $100/$125 the most...why would you not consider twice for doing little research if N900 price is $500, 4 times more than average you spent on those old fashioned "phones" and not the "smart phone" or "mobile computer" for heck...

~nV!

Re: Returning my N900
 

Well, that's not me, and that is also not true. I tried and failed to find information. There's no "very little time" required to find out if every feature you expect is there or not.

The N900 does not support one of the most usual ways to transfer contact information over Bluetooth to a hands free device. It's the closest thing to a standard that isn't officially a standard. That it would not be compatible with my car HU was impossible to find out without buying one and trying it for myself. I had an idea that it might not be, because I have that experience with other products, but there was no amount of searching that could give me the answer unless I started to study ALL the bluetooth protocols to find out which one used to be used to transfer contact information over bluetooth.

Infact, the only answer if it was compatible or not, on the internet, exists on this site. And I wrote it. To myself.

It is plain hogwash to claim that people can only blame themselves for not getting info when they would need to use years of searching to find out about all the standard features in an average smart phone.

There are lots of people coming here, complaining that things they expected weren't there. If they had cause to expect it to be there, I really don't think it's right to tell them to blame themselves.

If 99.9% of all phones on the market has a feature, and one of the most profiled, biggest contenders doesn't, it really isn't unrealistic to expect that this feature would be in the phone.

However, if they just realize that it has no MMS and this is their complaint, then maybe they should have read at least one review.

Also, what not a single pro-N900 person on this forum seems to remember... The customer is always right. There's no requirement to read up on all features before you buy a camera/phone/condom. If a lot of people expect a feature and it's not there, the product is less than optimal.

Re: Returning my N900
 

Bingo! Poor Nokia execution makes it a joke in USA as a cellular phone provider. No wonder they can not compete here in US

Re: Returning my N900
 

Along with the standard charger, did your n900 also come with one of these? Mine did. It allows me to use the chargers from my n8x0's and the larger hole allows me to use a standard 5 volt USB hub power supply. So, I regularly use 3 different types of chargers to recharge my n900.

Attachment 7137
Attachment 7138
Attachment 7139

Re: Returning my N900
 

Yes, it did. However, my N810 charger is in rough shape - it bent easily - and I have always used a standard USB wall charger on it. Which does work on the N810 but not N900.

Re: Returning my N900
 

I also have an N810, never bent the charger plugin yet. Would take some serious misuse to break that charger.

Re: Returning my N900
 

Oh, I see, when I read the word tip I thought you were referring to a barrel plug. But you're saying that putting a microB plug adapter on a miniB charger doesn't work for the n900. If so, there must be something special about these barrel adapters.

Re: Returning my N900
 

To be fair: Quim is not the hardware guy. He looked into this for us and was given certain information, which he echoed here. And this is not in any way excusing anybody, but it very well could be that the USB problem was corrected in production devices, just not the first lot(s). Quim is speaking for someone else when he answers on this and information is obviously filtered, intentionally or otherwise.

Re: Returning my N900
 

what do you think Nokia needs to do to be taken seriously in US?

Re: Returning my N900
 

Regardless, it reflects on his credibility.

Re: Returning my N900
 

The information about the Nokia N900's shortcomings and strong points "just does not exist"!?!?!?!

<rant>
Are you f%$king serious . . . . YOU, in your own post, said the magic word "GOOGLE"

If you don't know about Google by now than you had no business even thinking about buying the N900 in the first place.

Google - "Nokia N900" - You know what you will get !!!

26,300,000 Results for nokia n900. (0.19 seconds)

Add the word REVIEW to the end of it (AS THE SEARCH ENGINE FREAKING SUGGESTS FOR YOU!!!! ) and you will still come up with ...

18,400,000 Results for nokia n900 review. (0.21 seconds)

Jesus Christ 18 Million Reviews in under HALF A SECONDS and you people didn't read NOT EVEN ONE OF THEM!!!!

Come on now people, it's 2010, we are living in the information AGE!!!!

When I "RE-Google" these terms to get the total number of result - ALMOST EVERY LINK ON THE PAGE WAS PURPLE!!!!

Meaning that I had visited them before - As a matter of fact I spent a little over a week reading every review and watching every youtube video about this phone ... and you know WHY?????


Because not ONE FREAKING REVIEW SAID THIS PHONE WAS PERFECT - ALL OF THEM SAID IT WAS AWESOME BUT....XYZ


EVERY REVIEW SAID IT DID WORK IN PORTRAIT . . . . I bought it anyway


EVERY REVIEW SAID IT WAS MORE OF A COMPUTER AND LESS OF A PHONE . . . . I bought it anyway

EVERY REVIEW SAID IT'S RESISTIVE TOUCH SCREEN WAS A LITTLE LESS RESPONSIVE THAN THE IPHONE & OTHERS. . . . I bought it anyway

I SAW PLENTY OF YOUTUBE VIDEOS WHERE THE REVIEWER LOOKED STUPID AS THE PHONE WOULD GET A LITTLE BIT STUCK FROM TIME TO TIME . . . . I bought it anyway


MOST REVIEWERS ARE STILL MADLY IN LOVE WITH IT . . . . EVEN IN LIGHT OF IT'S SHORTCOMINGS


SOME DIDN'T LOVE IT ENOUGH TO USE AS A PRIMARY BUT MANY SAID THAT THEY CAN'T STOP USING IT JUST FOR THE INTERNET / MULTI-TASKING FEATURES ....


But the best part is that even those reviewers who would try to HATE it could not help but to go on and on about its great features and generally ultra responsive and intuitive User Interface.


Even after all the lack of / BETA features (aka no full portrait support) I still spend the $650 and bought myself the N900


Rather than buy it on eBay or Craigslist, for $500-$550, I went out to the Nokia Store just in case the lack of features was too much for me I had 14 DAYS to return it . . .and get a FULL REFUND!


Well it is day 10 and I am pretty happy with the phone - IT IS HANDS DOWN THE BEST PHONE OS I HAVE EVER USED - BUT I DO FEEL LIKE I BOUGHT A BETA DEVICE & FOR $650 THAT KINDA SUCKS!!!!

I have contemplated returning it but what am I going to buy after this????

What is the upgrade after a N900???

Before this my last smart phone was a HTC G1.

A Nexus One is just going to feel like a re-run of the G1 minus the keyboard. :(


Curse you Nokia . . . . I wish I never bought this stupid beta phone . . . . then I wouldn't know what I am missing! :cool:


</rant>

Re: Returning my N900
 

No argument.

Re: Returning my N900
 

day 10......you are still in diapers.....i had this phone since dec 5, when there was nothing on this forum, and you could not get feedback on shortcomings.........mass marketing hype by nokia is overselling this device....i wonder how return rate on N900 compares to other smartphones.......

Re: Returning my N900
 

I understand. But I stated that nobody else from Nokia has chimed in on that.

Quim checked into it, nobody else from Nokia has said anything since. Sorta a bad form to leave your front facing folks that we in this community trust out there without backing him up with a hardware person.

I'm not saying much more than that - don't take it otherwise. I'm appreciative he's stated something, would love to see the hardware guys confirm/deny something. There's a few people here that are allowed to continue to be disgruntled when all it will/should/could take would be one post addressing it.

Silence in this case is the wrong thing to do. It allows too many vectors for the vocally loud crowd to step in and whine, spam, complain, grievance ad nauseum... you get the idea.

And before the next person tries to slam me - you didn't, I'm preempting here - I'm not goading Nokia either. Would love to see an official, coherent statement about this from the people in the know. And yes... hardware/manufacturing problems are normally announced. Ask Toyota.

So yeah... it's time to use this community to not only gather grievances, brainstorms, suggestions, but communicate back with us too. Otherwise, my time in this community will be very short too; my curiosity in Maemo 6 absolutely limited to PR stuff because I'm seriously not liking this lack of communication nor the rampant (on either side) arguments going on.

Communicate or watch the fruits of their intentions wither on the vine.

Re: Returning my N900
 

Ok dude. Prove it to me. Seriously... the burden of real live proof with dates that precede this forum is on you.

If you can't produce, shut it. I have no time to address people that rant, rave and prove nothing. In fact, I have no time for any type of fanboyism on either side of the fence because that's based on opinion, not facts.

Prove it. Show where the USB issue was addressed outside of this forum and before the community started reporting on it. Leave out the discussions.nokia forums too. Show me, o' great one with Google.

I'll go ahead and answer it for you... it doesn't exist. Oh... and I don't own a ****ing N900 either. You didn't read what I wrote either.

In fact, I'm sick and damn tired of you sick ****ing ******s that sit there, attack anything and anybody that doesn't fall into lockstep with your goddamn agenda.

Seriously, some of you are bunch of puerile sick ****s that do nothing but detract from this community. Dumb ****, I was here before you, I'll probably be here after you. Why? Because I actually do more than attack people that say otherwise than my inner-fanboy would allow to believe.

Rant away, I don't care.

Prove it.

Dumb ****, I don't own one. Read what I wrote for once.

Not 100% true. You'll land on their website most of the time. You have to have more criteria than that. PR != all information.

Google "N900 provisioning" - you start and stop here.

Reviews by fanboys and naysayers don't educate. They're just blog versions of advertisements for the most part.

The rest of your rant, ignorable. ****ing fanboys have taken this community, turned it upside down.

To hell with it... that's where it's going.

Re: Returning my N900
 

Either brainstorm, document, send in your grievances, file a BBB complaint, or shut it.

You're tiresome too. Only diaper I see is the one you should be wearing for constantly crying about what's not there.

You're just as ****ing bad as the damn fanboys/apologists you declare that are all over this forum. You also are what's wrong with this damn community.

Take the above actions; or just shut it. You've run the whining for whining sake into the ground.

Re: Returning my N900
 

I won't comment on the "needs" of US consumers and so on since my location is pretty obvious.
Sorry for the wall of text:
Here's a true story of me purchasing any cell phone for the first time(~1998):
I walk into a store and ask what they have on offer and their tech specs. The seller is nice and starts talking about things and explaining various things and shows me four devices which I can play with as well. I said great. Lemme think about it.
I went to another store and again wanted to get what's on offer. And the seller brings up ONE phone. And I again start asking tech specs and other things. And the seller goes it looks pretty. I ask again and again the same response.

I walk out go to the first place and buy a Nokia 5110.

That phone lasted me for 6 years and I still have it around and it still has the original battery.

Then I decided it was time to upgrade. So I start first searching for some decent phone(I wanted something a bit more rugged). As I had quite a few tech reqs for my needs. I checked online read a lot of reviews but never went and tested it. I bought a Nokia 5140i and I must say I wasn't really disapointed. It worked for my needs and again still have it if I need it.

Then I think a year or two after that I spoted the N95 and I wanted it. Again did my research and as soon as I read that I could jailbreak it I went and bought it. With the firmware that was on it sucked, crappy etc... but I didn't go and whine about it. I found out quickly that there were firmware updates and what I needed to do etc... So I did and it wass less sucky. I lived with that phone 'till 2009-12-03 when I went and bought a N900. For the N900 I was following the formus here since august 2009 and read as much on it as I could. I did expect it will lack a LOT of features from S60 phones. But since a Nokia 5110 satisfies my phone and sms needs I knew that if the basic features would be there I'd be happy. Yes I'm calling Nokia 5110 basic. It did phone calls and upcase SMSes. That's all it did for the most part.

Everything besides that is a bonus feature. And the reason I got the N900 is that I can be always connected which I am. Am able to use email, NO NOT EXCHANGE, EXCHANGE IS NOT EMAIL, even though the email app is severely lacking even for the standard email protocols. It can do Jabber/XMPP which again is useful.

I also annoyed the guys at nokia.si with quite a few questions and harassing about when they'll get a demo device. Once they had it I went there(yes I do have a REAL job and they close at 1600) and played with the device for like 15 minutes or so. Testing various features and so on. I saw in those 15 minutes that it lacked a lot of "smartphone" features but I also saw that it was something completly different to any phone and that it would fulfill MY needs perfectly.

On the day I purchased the phone the seller also told me explicitly: it doesn't do MMS and doesn't have Localization. I appreciated that bit of info even though I already knew both pieces of information from reading here and a lot more.

If you can't be bothered to do research on devices(especially devices that are completly fresh to the market) then nobody can really help you.

So no I'm not saying it's perfect. Or that it has no flaws. EVERYTHING has flaws for someone.

As I'm getting seriously fed up with the constant ranting about returning etc... I'll say this to you:

You don't like it, RETURN IT, it doesn't do what you want it to do, RETURN IT, any doubts about buying, RETURN IT. BUT stop the whining because you are returning it. It helps NO ONE. And ANNOYS a lot of people that are trying to HELP the community.

Re: Returning my N900
 

i have just begun to point to nokia missteps....its killing their market presence in US

Re: Returning my N900
 

As to tips: universal chargers has, by necessity, replaceable tips. Or, they'd not be universal but specific. So there's a tip for SE, two for Nokias, etc. The charger I used for the N810, was a simple USB charger with a Nokia tip.

And my original N810 tip got bent as the wire fell behind the heater and got stuck. It's a thinner tip than most, so it bent more easily than a thicker tip might've. Not saying this as criticism, it just happened.

Re: Returning my N900
 

Speaking as a reviewer, there's not enough time usually given before a device is available for public consumption to create a body of knowledge that will sufficiently handle every user situation. Usually because PR is fun like that, but also because many of the review sites have SEO aims of trying to beat the Mossenbergs and Engadgets of the world.

Maybe if we adjust the research of our purchasing decisions to this reality, and then invite companies to do better in getting devices out there*, then maybe something could change and be more helped in that respect.

*Nokia giving the N900 to 300 blogging/non-techie folks to use/test before hand was a step in this direction. Maybe something like this needs to be more done - in line with the open source/open communications approach that Nokia seems to be taking with Maemo.

On the side of users, those that are and aren't happy - there is never enough research to make good decisions. And forums like this are usually filled with negative thrones of work before the positive stuff rises to the top and solutions actually are generated. Choose your approach carefully, but only one approach gets a solution faster.

Re: Returning my N900
 

I don't follow the logic here; maybe I missed something. What's wrong with not seeing much info, ordering a device, and if you don't like it, saying 'this sucks!' and returning it?

I don't do things that way, but I don't see anything wrong with it. This is one reason dealers let customers return things, to encourage them to try them out without being totally committed. how much money is being dropped? If someone is willing to pay a restocking fee, it's ok with me. You can't always tell from research what you like; that's why mail order brides aren't popular.;

Re: Returning my N900
 

The fact they come here and say "it sucks" I believe is the wrong part.

Particularly our good friend Guber99 who waited too long to return his device and then insists on post after post blaming Nokia for misleading him into buying a device, which never claimed to support his particular usage in the first place.

Re: Returning my N900
 

If they won't report the problems how will all the people who "research" before they buy find out about the problems with the device? You seem to want only posts from people who think that the N900 is perfect.

Re: Returning my N900
 

You're confusing reporting with emotional outbursts.

Re: Returning my N900
 

just get a life u bunch of idiots. i didnt pay a penny for the phone.. Its none of ur f-ing business if I even paid/ if i got $600 to throw on a phone... Im returning it because here in the UK, U have a certain period of time to return a product if u dont like it.. i dont now about US.... I'm sending it on monday - they even gave me a prepaid envelope when i bought it ( if i need to send it back)...... I GOT IT, TESTED, DONT LIKE IT, SENDING IT BACK... I didnt lose a penny out of my pocket

Its a forum on here and I put up this topic so that if someone wants to get the phone, he can know THAT NOT EVERYONE IS HAPPY WITH THIS AND ALSO KNOW THE PROBLEMS WITH IT....

U guys complain more than u use the device... why hide the defects? U lot have got an excuse now? TO READ REVIEWS BEFORE BUYING.. JUST ACCEPT THE BLOODY FACT THAT THIS PHONE HAS GOT DEFECTS... reading reviews wont cover up the defects (as U want to do)....

Probably u cant return the phone, thats y u say all this just to please urselves because u have to live with it now..


BTW this was aimed towards some low-minded idiots on here......

Re: Returning my N900
 

if it sucks, IT SUCKS....... do u want everyone to be saying this is perfect?? is that not misleading other people who ARE GOING TO BUY THE PHONE???

Re: Returning my N900
 

i would buy a n900 any day. dont get the HD2. it uses snapdragon and has NO gpu. just get a iphone if you want apps.


i love the n900 more then anything and i love the community.

Re: Returning my N900
 

I have never and i will NEVER get an apple product.... there is a lot of people / most people here only want positive remarks on the n900... They wont do anything to get it going, they will only jump on threads like this and talk nonsense....

Re: Returning my N900
 

i think that this device is definitely not for dumb people

Re: Returning my N900
 

Yeah please urself by saying this ;) ...

Re: Returning my N900
 

why, did i say something wrong?