Re: Attention all N900 Vodafone users in the UK!
 

just ask them which date you get your new minutes n txt n internet...
they are helpless at the moment..

Re: Attention all N900 Vodafone users in the UK!
 

ive made a thread here

http://forum.vodafone.co.uk/topic/59...to-management/

if you think 2-3gb is fair then please say so in the thread

may not do anything but worth a shot

cheers peeps

Re: Attention all N900 Vodafone users in the UK!
 

closed my thread allready

please go to this one http://forum.vodafone.co.uk/topic/57...5&#entry389555

and quote my post and add if you think 2-3 gb would be fair

Re: Attention all N900 Vodafone users in the UK!
 

I do understand the need to regulate the network. It is often saturated here in Edinburgh and sometimes internet access is not possible although I get a strong 3g signal.

At the end of the day Vodafone should be charging the abusers of the network not everyone else.

They are probably trying to push people to buy their "optional" broadband deal - £15 a month for 3gb?.

@buxz777: Also, shutting down your thread is pretty ******ed. Just shows Vodafone are unwilling to listen to their market.

Let's see what happens. If Vodafone do introduce a £5 fee then the best thing to do is take your custom elsewhere. There are many competitors who seem to offer fairer terms.

I'm tied into a 2 year contract (currently 6 months in) and have no problem walking aways from it - bought my mobile from Mobilesdirect.

Another possibility is to cancel your direct debit, wait for the "You owe us money" letter/email, claim you are suffering from "financial hardship" and hopefully negotiate a better deal.

Re: Attention all N900 Vodafone users in the UK!
 

Who said that i'm not supposed to use my 3G connection as my main modem... why not! I signed up to an unlimited data plan and there was not mention of a FUP either verbally at the nokia store or in writing, including within the vodafone t&c's which i signed. The first time i ever knew about a FUP was reading this thread.

I am living in temporary accomodation, probably going to be there for 3-4 months. i can't commit to a 12 month virgin broadband or a bt line.

Re: Attention all N900 Vodafone users in the UK!
 

Agreed with everyone here. I've reset my data counter, logged onto IM, turned on internet radio and will youtube like never before. I was way over 500Mb last month and to make sure it happens again these steps are necessary.

I am shocked at the audacity of the VF staff. I've spoken to them honestly about what the N900 is built for, about my internet needs and how we shouldnt get a cap as small as the 500MB if the iphone gets 1GB only to be told there is nothing they can do.

I will be calling them as soon as I get their text telling me about the change in contract. Funny thing is if they didnt already text me to warn me about me going over the allowance and then the 2nd mssg to apologise for the error text none of this would have been known. They shot themselves in the foot.

Bring it on Voda. bring it on.

Re: Attention all N900 Vodafone users in the UK!
 

FYI: Internet radio has already downloaded/uploaded a total of 5MB in 5 mins.

Re: Attention all N900 Vodafone users in the UK!
 

the problem is vodafone say you can cancel if your bill will be 10% more, what about if i had the contract, not used net yet due to using wifi at home but was planing on going on a long trip around the UK and using gprs? i had the contract on the understanding i get unlimited altho it has a fair usage of 500mb but i was told if i go over the 500mb i WILL NOT be charged unless i go over every month, so now when i go traveling in july i can no longer use my n900 as i would like to as i will get charged from 1st june, but when i had the contract i was told i would not get charged.
voda need to sort this out, i will not accept the new t&c so its up to them what they do after that.

Re: Attention all N900 Vodafone users in the UK!
 

To be fair Vodafone previous policy was quite "laid back" compared to other operators.

"Sure there is a 500mb limit but if you go over now and again we won't penalise you for it."

That was quite a refreshing change from the others.

Unfortunately I imagine shareholders want their return on investment and now if you go over 500mb you get charged a fiver.

Just charge persistent offenders that is much fairer (but I imagine is less porfitable).

Re: Attention all N900 Vodafone users in the UK!
 

No other UK provider has removed their fair use policy. VF is the first to do this. If this proves successfull be assured others will follow. This will limit our choices and increase our costs. We will lose the flexibility to switch operators if they are all the same.

Reminds me of the Broadband competition. Soon they removed unlimited internet and introduced limits on how much you want to use per month and pay accordingly. I wouldnt mind a version of this if they had a reasonable option on the table for unlimited internet. If 15 mins of internet radio has taken up 15MB - in 8 hours i would have passed my allowance for the month. A few road trips and youtubing and im paying into the £10's.

Re: Attention all N900 Vodafone users in the UK!
 

You think this is bad.

http://www.reghardware.co.uk/2010/05...oadband_deals/

Re: Attention all N900 Vodafone users in the UK!
 

does anyone know how to reset the personal data plan monitor widget wana see how much i rack up through a 24hour period of my normal use

Re: Attention all N900 Vodafone users in the UK!
 

Ouch! double ouch.

Re: Attention all N900 Vodafone users in the UK!
 

What if I bought my contract knowing that I am likely to use large ammounts of data after I leave university (and lose access to their internet facilities) but thus far havn’t used over 500mb? I finish uni this month, and I know i’ll be using more than 500mb, but last month i only used 300mb! How can they say they base the next 19 months of my contract on the previous 30days usage? what if someone was abroad that month! its ridiculous! I need to cancel!

Re: Attention all N900 Vodafone users in the UK!
 

I have checked my bill, every month i'm going just over 1gb, so does this mean under 11.2 I can cancel the contract? If so... do I also get to keep the phone?

Re: Attention all N900 Vodafone users in the UK!
 

This is my issue, if this 10% clause is used they are punishing users that have not abused the system and letting people that have, get out of their contract!

I have always used Wifi were possible mainly cos its faster but i didnt want to go near the limit. i have pretty much turned of anything that access the net. Now work have switched off the wifi (not impressed) so i will be mainly using the wap through the day now. i listen to internet radio all the time so am keen to see what my data usage will be like now

Re: Attention all N900 Vodafone users in the UK!
 

I'll be doing this too buddy... Also, I'm going to knock up a letter for their cancellation team tonight...

Should that not work, it'll be a small claims court for me!

Re: Attention all N900 Vodafone users in the UK!
 

if they change it,
argue on 11.2(a)
ask them to revert it back and if they dont,

then its (d)
you could also argue on the fact that they gave 14 days' notice rather than 28 days (somewhere in the t&c)....

People who have exceeded 500mb last month/this month will just have an advantage of 11.2(c)

Re: Attention all N900 Vodafone users in the UK!
 

Actually, one could also argue on 11.2(b), because right now its counted by MB.. (50p or so for something), but later, it will be £5 straight away...

This thing is interesting.... We got all 4 points to argue on!!!!

Re: Attention all N900 Vodafone users in the UK!
 

So when is the TXT's coming, anyone had one yet?

i dont even know if this will apply to me...

i had a 18month deal with MPD

75 mins
250 txts
£25.54 + vat a month (£30)

sure it was unlimited internet,... well... i do about 800mb a month anyways...

Re: Attention all N900 Vodafone users in the UK!
 

Ive heard (on the vodafone e-forum) you can't make the complaint until the text message comes through, I think this is because they may change there mind and not bring it in.

Re: Attention all N900 Vodafone users in the UK!
 

Techradar have just released this;

http://www.techradar.com/news/phone-...nternet-688313

Re: Attention all N900 Vodafone users in the UK!
 

Just found out my original basket infor (take screenshots and PDF's of everything)

looks like im paying extra for the internet? does this make a difference?

Re: Attention all N900 Vodafone users in the UK!
 

Mine is a bit odd, I've got the "VMI WEB Browsing" pack - which is the Unlimited (500mb FUP) addon but they give it to me free. Had it for about 4 months - the previous 3 months I've used well over the 500mb
Feb - made 1.212GB of mobile browsing + data calls
Mar - made 2.741GB of mobile browsing + data calls
Apr - made 2.244GB of mobile browsing + data calls

So far this month I'm up to 1.5GB - my bill will increase dramatically if I get charged £5 per 500mb - currently my bills over the past 3 months have averaged ~£20 (just less than).

Edit: I've not had ANY text from Vodafone at all, no contact regardless of what I used per month.

Based on this article the 10% rule applies completely, my bill will go from £20/month to at least £25 - £30 per month!


Marlon

Re: Attention all N900 Vodafone users in the UK!
 

No it shouldn't do. If you started your contract and added the internet bundle after that it would constitute out of bundle charging.
But yours is included in the original deal.
That said Voda seem to make the rules as they go along at the moment.

Re: Attention all N900 Vodafone users in the UK!
 

I have only had phone 1 month, CPW sold it as unlimited internet, which is hardly what I now have. I have used about 300 mb in a month as have not been away anywhere, so use wifi when at home. I think a fairer system would be allow you to have a rolling amount, so if I use 300 one month and then 700 the next thats still classes as allowable at no extra charge, this does seem to target people who have kept within the limit, as heavy users can now cancel their contract keep the phone i presume and get a better deal elsewhere?!, whilst we are stuck with the worry of being charged extra when we may go slightly over.... seems unfair...

Re: Attention all N900 Vodafone users in the UK!
 

Go into N900 Settings, Phone, Data counter, Clear.

Re: Attention all N900 Vodafone users in the UK!
 

You would think that the ever-increasing number of connected devices and the increasing use of bandwidth, we should see decreasing costs or more generous allowances.

But typically here in the UK the inverse happens instead.

It costs more and you get less. No wonder we are so far behind internet-based communications compared to Europe and the USA.

Have Vodafone formally announced this?
When does the 14-day notice start from (to cancel contract)?

Re: Attention all N900 Vodafone users in the UK!
 

if it all starts 1st June - then mid May we should get the text to tell us.
Then we can use the notes from this thread to send out cancellation letters.

Re: Attention all N900 Vodafone users in the UK!
 

I originally signed up with mobile phones direct - if I cancel my 2-year contract with Vodafone do I have to inform mobile phones direct too?

Re: Attention all N900 Vodafone users in the UK!
 

I have been in a similar situation to many, using wifi at home and only using about 100-250mb of internet usage a month. I don't see how I could go near the 500mb if I wasn't doing it deliberately. Since I heard about this situation though I've used about 300 in the past 2days.
I think, why should the people who use the data responsibly get punished by having to fork out if they ever go over the 500mb. Also, on a personal note I am still quite near the beginning of a 2year contract (what's that all about anyway, TWO f-ing years tied to the same contact just to get the device you want). Cutting the contract short will allow me to save a lot of money, plus allow me to upgrade when I want, not when they tell me.
So-sending a message to the corporate big boys AND saving myself cash- what's not to like about getting out of your contract early?

Re: Attention all N900 Vodafone users in the UK!
 

Depends who you are paying. Who cares if the other party knows or not. They only act as middle men in these deals.

Re: Attention all N900 Vodafone users in the UK!
 

i have just contacted vodafone and had a chat with a guy about this, he confirmed in the end that because of 11.2 I would be allowed to terminate the contract, but I would have to pay a termination fee.

Does this sound right? I mean surely they are the ones in breach, why should I have to pay a fee because they have changed my contract??

Re: Attention all N900 Vodafone users in the UK!
 

its not right, you cant be charged a ETF as its vodas fault due to breech of contract (i got out of one of my contracts with voda without paying ETF because of a similar arguement (though im my case it was due to my contract being falsly sold as unlimited internet and texts and me not being informed that their was a limit of 500mb on internet and 3000 texts

Re: Attention all N900 Vodafone users in the UK!
 

I have a question:

Is the network capable of transmitting enough data to allow all users to have no download limit or would the amount of traffic make it difficult for everyone to even connect to the network?

Re: Attention all N900 Vodafone users in the UK!
 

No way should you have to (or you should) pay any termination fee. That sounds like he's playing you for a fool and saying "yes your right...so u can cancel but theres a fee".

If we had to pay a fee to cancel the contract then this whole thread becomes a little unimportant. The whole point is that VF have changed their price plan, put on a limit and are now saying tough luck to those with 2 year contracts. Meanwhile Nexus/Iphone users get 1GB from the start.

Re: Attention all N900 Vodafone users in the UK!
 

Is the fee enforcable by law?

If you cancel the contract then surely you cannot be bound by it's terms?

Re: Attention all N900 Vodafone users in the UK!
 

The network is capable of alowing all its users to use more than 500Mb per month - from what others have written it seems some are using close to 30GB. However with higher costs for VF in maintaining the hardware and operational service they are passing on the costs to us.

VF being the largest telephone operator in the world is capable enough to upgrade its functions to allow everyone to use the internet at their desire but in reality most people use the internet light-medium use.

Somenetworks like AT&T in the USA which once had exclusive rights to the Iphone saw its internet/call quality suffer enormously because of the concentration of iphone users in the NY area. So yes quality suffers but the hardware is there.

I cant remember where but I read an article recently discussing how all the operators are investing heavily in upgrading their hardware to allow for increased user bases.

Re: Attention all N900 Vodafone users in the UK!
 

I said to him, I was pretty sure I don't have to pay any fee as they are in breach of contract and he came back with, we are not in breach of contract because we have let you know what is happening, and if you don't accept it then it is up to you and you have to pay a termination fee to cancel.

I am pretty sure that isn't correct, as what would be the point of 11.2, you can pay a termination fee whenever you want, but could do with a little more information to go back at them with.

Re: Attention all N900 Vodafone users in the UK!
 

You get little mins for £25

see mine, plus N900 was free..
£30 includes VAT

http://i204.photobucket.com/albums/b...Untitled-2.jpg