Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

Hi,

I've spent the last week trialing Sygic Mobile Maps on my N900 (trial version from Ovi Store). Overall a very good package and miles better than what Ovi Maps has ever been on Symbian (and there's no point even comparing it with the Maemo version of Ovi Maps).

There's one major bug that's a deal-breaker for me though. Since I haven't been able to find anybody else complaining about it, I'm hoping that I'm just doing something stupid and that it can be fixed.

I've enabled "AutoLock after 5 minutes" in the System settings (I guess that most N900 users are doing the same given the sheer amount of private data we hold on these things). So that works fine: after 5 minutes of inactivity, the phone locks and asks for my unlock code.

Problem is: when Mobile Maps is running and routing me, the phone still locks itself every 5 minutes. So every 5 minutes, I have to enter my unlock code to be able to see the map (not the safest thing to do while driving).

That obviously shouldn't happen. When Mobile Maps is running in the foreground and routing, it's fairly obvious that I don't want the phone to lock itself. Disabling AutoLock altogether is of course not an option.

Is there some hidden setting somewhere I've missed or is this a bug in Mobile Maps?

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

There should be a backlight option in advanced settings to set it to Always On. Smart Backlight should also set it to stay on when routing although I haven't tested it personally.

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

IIRC, I had this option set to Always On. It did keep the backlight on but didn't prevent the phone from locking itself every 5 minutes.

I can't verify now unfortunately because my trial expired and I'm not mad keen on spending 60 euro on this if this bug can't be solved.

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

Ah, I see the phone treats autolocking and backlight timing as different things.. which is somewhat odd. Contact Sygic about the bug; they seem receptive to fixes and push them out pretty quick.

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

I'll drop them an email and see what they say. Cheers.

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

I noticed this. IIRC, if you just force the screen to stay on with the status panel applet instead of letting Sygic Maps do it, it doesn't lock.

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

Are you experiencing this with the latest version?

Here's the repository setting in case you didn't know:

Web Address: http://repository.sygic.com/maemo/
Distribution: fremantle
Components: non-free

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

I'm using a version downloaded a week ago from the Ovi Store. I assume it's the latest one.

I didn't have this repo in the app manager so I added it now but no update available for Mobile Maps.

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

So I emailed Sygic Support and they answered. They say that they can't reproduce the issue but that they'll take a look at it. I take it that it's unlikely that they'll sort this out quickly.

Until they come up with a fix (if ever), I'll have to use the Simple Brightness Applet which is able to prevent the phone from autolocking. It's a pain to always have to remember to switch it on before starting Mobile Maps and switch it off after I arrived. Bummer.

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

I have same problem and have also been in contact with Sygic support. My first email on this issue to them was sent late March and was totally disregarded. After my second email I got response with some suggestions but problem was not solved. My latest email to Sygic was sent on April 28 with my final conclusions and for that mail I did not receive any response at all.

I doubt this will be fixed in Mobile Maps 9 but hope that they release Mobile Maps 10 soon. With some luck that might fix the problem.

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

I do have the same problem.

Furthermore, if I turn off the display to safe battery, GPS is turned off as well. So, voice navigation is not working anymore, until I unlock and let the GPS get a fix again.At least with my N95 I can turn off the display, while voice navigation still works.

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

You may also want to try just making a script that tweaks the settings you need. I'm sure the widget you noted is just tweaking some dbus settings somewhere. You could probably write a simple script to do the tweak, launch the mapper, and when the map app closes tweak it back.

I know Maemo Mapper fixed this a while back, so maybe looking there could give you a clue as to how they do it? Personally I usually have mine plugged in to power in the car when I use it, so it never locks or dimms because it's powered. That may be a solution for you too?

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

Well, you can keep your phone in the charger and the screen will stay on. Other than that my locks too when not in charger.

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

Not to raise an old thread but sygic maps 10 still does this. Did anyonefind a real solution?

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

Someone who fixed the backlight issue yet?

Re: Sygic Mobile Maps unusable with AutoLock - Am I missing something?
 

bump, anyone with a solution to this problem please? really annoying...