Re: Does your N800 have a touchscreen issue?
 

Yes milhouse, I can agree to some extend: Texrat really adds to this forum. But I just think he's a bit biased in threads that are potentiallly harmful for the n800.
But it's alright to have different opinions. :)

Re: Does your N800 have a touchscreen issue?
 

I sent my n800 in yesterday as almost the entire left hand side of my device's screen was dead. I had to use a great deal of force with my finger just to get the application button to open up. Quite frankly, this is unacceptable. I bought the device for a trip to Europe and I have already spent more than $200 on accessories for it. After reading this thread, it looks like I won't have it back before I leave (June 26) since Nokia is streching their 7-10 days to a matter of months. I knew that I should have opted for the in-store warranty....

Re: Does your N800 have a touchscreen issue?
 

You need to read again. Milhouse is correct. You are not, sorry.

I am biased in that I want the platform to succeed. However, I am objective in a) wanting to stick to facts, logic and common sense and b) acknowledging where Nokia has actually screwed up... as opposed to where justifiably angry people leap to unwarranted assumptions.

I stand by MY posts too, bud. And I'm not a sales rep. Not even close.

I also think you owe me an apology for implying I lied about the scope of the touchscreen problem.

EDIT: I'd also like you to point out ONE example of where I "bashed" a complaint post. Just one. Hint: doesn't exist.

Re: Does your N800 have a touchscreen issue?
 

Anyone who can recommend an image hosting site? I'd like to post the pictures of this envelope and the Nokia form letter that came with it. I'm still just totally amazed that the repair center could have made such a mistake.

- EDIT - OK, got photobucket, posted images in later message

Worse, while you are required to ship the item to them insured, they used USPS with NO INSURANCE to ship this back. So now I really have to either write this off as lost, or sue if I want to have anything to show for my $400 besides an empty box, a charger, and an empty envelope...

Re: Does your N800 have a touchscreen issue?
 

Bud?? Sorry, I don`t fancy that kind of 'Texas style' choice of words.

You are not a sales rep? Then stop to sound like one.

I am sorry that you seem to think I owe you an apology; typical, as I never specificly said you were a lyer. We only have a difference of opinion. I will CERTAINLY NOT apologise to you. Arrogance in it's most obvious form.

You state that you also acknowledge where Nokia screws up. I only find threads were you question support chain problems.

I think I posted in this thread in a decent fashion. The 'tone' of your reply is too 'agressive american' for my taste. This is Europe, 'Bud'. Zak onmeunig in oe eig'n driet hoop.

Re: Does your N800 have a touchscreen issue?
 

OK, I've added two pictures via Photobucket. In the one picture you see the envelope, the form letter, and a little sleeve that the device was probably supposed to be in. Notice that the sleeve wasn't closed either. Quality work Nokia...

http://i135.photobucket.com/albums/q...G_0040_web.jpg

Second image, somewhat blurry, showing how the envelope was sent with the flap glued to the INSIDE, keeping it open.

http://i135.photobucket.com/albums/q...G_0043_web.jpg

Re: Does your N800 have a touchscreen issue?
 

My nominee for best unintended irony of the day.

Nice equivocation though. Saying someone isn't telling the truth is the same as calling them a liar.

I have nothing more to say to you. I think I've reached my tolerance threshold for hypocrisy and hyperbole. Believe as you will-- you have every right to be wrong.

I do apologize to the board for my part in this exchange though. I'll go back to trying to be more objective now.

Re: Does your N800 have a touchscreen issue?
 

Thanks for making my point so obvious.

Re: Does your N800 have a touchscreen issue?
 

lol... more irony.

Time to add another troublemaker to the Ignore list.

Adios... bud.

Re: Does your N800 have a touchscreen issue?
 

And in case you're wondering what Nokia's response to this is:

Dear Ewan,

Thank you for your response.

We understand your concern with regards to the return of your Nokia N800 Internet Tablet.

Ewan, we have placed an order with our repair facility to investigate the shipment of your Nokia N800 Internet Tablet. We recommend that you continue to check with our web site regarding the status of the shipment of your tablet. We regret any inconvenience this may have caused.

If you have any additional questions, please contact us. To ensure proper handling, please continue to use the current subject line.

Thank you for choosing Nokia for your mobile needs.

Dan
E-mail Specialist
Nokia Inc.

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Yeah, I'd hate to think that they'd go to any special effort on this. I'm sure this happens all the time...