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-   -   Sygic 10 Bugs (https://talk.maemo.org/showthread.php?t=59910)

pcsabi 2010-08-12 17:20

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by bockersjv (Post 780114)
Tried this and still no joy. Have also done all the actiosn to clean the device of MM9 and a fresh install but still the same result. I have reported this to Sygic but no reply from them either :confused:

Hi bockersjv, Do you have any solution for the crash after start ?
I have the same problem :-(

bockersjv 2010-08-13 11:55

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by pcsabi (Post 784415)
Hi bockersjv, Do you have any solution for the crash after start ?
I have the same problem :-(

Sygic responded to my email and asked for a screen shot of the root files on my N900. The propblem was due to the fact that I was missing the RES folder and files. this was due to the fact that the first ZIP I managed to download was missing the RES folder and also half of the maps.

They re-sent a download link, I moved accross the res file and the rest of the maps and all is now working well.

Thanks Sygic too for all your help in resolving this. They did also appologise for the delay in resonse but explained that they have been very busy recently..

pcsabi 2010-08-13 22:20

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by bockersjv (Post 785208)
Sygic responded to my email and asked for a screen shot of the root files on my N900. The propblem was due to the fact that I was missing the RES folder and files. this was due to the fact that the first ZIP I managed to download was missing the RES folder and also half of the maps.

..

Thanks for the help ! Your message helped me to find out the problem. It was my fault, I copied the directories from the ZIP file to the memory card instead of the internal memory...

luurimies 2010-08-14 07:48

Re: Sygic 10 Bugs
 
I am not able to type scandic letters like ä and ö with SMM10 when searching addresses. Same with SMM virtual keyboard and device keyboard. Any ideas what is wrong? Haven't got any answer from Sygic support yet.

d-iivil 2010-08-14 07:53

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by luurimies (Post 786089)
I am not able to type scandic letters like ä and ö with SMM10 when searching addresses. Same with SMM virtual keyboard and device keyboard. Any ideas what is wrong? Haven't got any answer from Sygic support yet.

You can use "A" and "O" letters instead of Ä and Ö. It will find the streest fine :) Ie. "jääkäripolku" can be typed as "jaakaripolku" and Sygic will find it.

casper27 2010-08-15 21:09

Re: Sygic 10 Bugs
 
I am still debating weather to go back to 9.Version 10 has some nice features but it takes soo long to calculate a route. Example is this weekend I had a 276 mile journey to do it took nearly 4 mins to calculate a route where as ver 9 took less than 1 minute.
I also do not like the scrolling in the menus(I have rebooted)
I do like the intergrated contacts and the maps seem to handle roundabout directions better ie go straight on or turn left at ect.
Anyone else have the routing issue or found a solution? Sorry if its already been mentioned in this thread but im on limited internet usage at min.

DrWilken 2010-08-15 21:25

Re: Sygic 10 Bugs
 
SMM10 still hasn't showed up in OVI, so I'm guessing the OVI QA actually works... :)

I got the email from Sygic, announcing that they had just submitted it the 6th of August.

I hope that the delay IS actually because OVI isn't satisfied with the product and not just a general OVI delay... :)

YoDude 2010-08-15 22:42

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by DrWilken (Post 787341)
SMM10 still hasn't showed up in OVI, so I'm guessing the OVI QA actually works... :)

I got the email from Sygic, announcing that they had just submitted it the 6th of August.

I hope that the delay IS actually because OVI isn't satisfied with the product and not just a general OVI delay... :)

Ah hope, perchance to dream... :D

There are still apps on OVI that are not "optified", fill up Rootfs with whole directories of data (60,000 articles) that could be easily stored elsewhere, do not completely un-install, and directly conflict with other applications. I hope that the delay is because OVI Q/A is weeding this crap out yet I still see a big offender like "WiKI How" on OVI with its original build date even though detailed feed back was given to them almost 8 months ago. :eek:

If OVI ever does get its act together with regard to the N900 they are going to have to post on this board what they actually did to improve it before I (and perhaps others) go back there again.

Kudos to Sygic for becoming members of our forum community and using it instead of, or as a supplement to OVI for distribution. MM10 has problems but at least they are trying to sort them out using the real world feedback that our forum can provide.

With that said:
Mine crashes at about 45 minutes into a trip. I've turned off all notifications, disabled any "dynamic" features, loaded only Sygic, and all this hasn't helped a lick as spontaneous crashes remain.

Time to calculate even simple routes within 50 miles of my current location takes a lot longer than with MM9. It shows a number count down of "routes analyzed" while it does this. That number starts of in the thousands, even when the route requested involves only two roads and one turn. :eek:

Perhaps when live traffic becomes available some of these issues will go away. Maybe some of its routines are spending time looking for something that isn't there yet.

I am going to have to downgrade to MM9 until then for the reliability if nothing else. I hope I do not have issues reactivating MM9.

Has anyone else downgraded?

DrWilken 2010-08-16 08:08

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by YoDude (Post 787401)
Ah hope, perchance to dream... :D

:D

Quote:

Originally Posted by YoDude (Post 787401)
Kudos to Sygic for becoming members of our forum community and using it instead of, or as a supplement to OVI for distribution. MM10 has problems but at least they are trying to sort them out using the real world feedback that our forum can provide.

I can only agree... If only other software companies were this "open" maybe the community wouldn't be so bitter... ;)

Quote:

Originally Posted by YoDude (Post 787401)
Time to calculate even simple routes within 50 miles of my current location takes a lot longer than with MM9. It shows a number count down of "routes analyzed" while it does this. That number starts of in the thousands, even when the route requested involves only two roads and one turn. :eek:

Perhaps when live traffic becomes available some of these issues will go away. Maybe some of its routines are spending time looking for something that isn't there yet.

I am going to have to downgrade to MM9 until then for the reliability if nothing else. I hope I do not have issues reactivating MM9.

Guess I can wait a little longer with upgrading... :D Besides crashing occasionally I don't really have any problems with MM9.

F2thaK 2010-08-16 08:55

Re: Sygic 10 Bugs
 
Sygic MM10 = EPIC FAIL

Marlon 2010-08-16 09:07

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by f2thak (Post 787822)
Sygic MM10 = EPIC FAIL

Really? Mine works superbly! I'm just waiting for the Live Traffic which is main feature I want from satnav.

bockersjv 2010-08-16 13:24

Re: Sygic 10 Bugs
 
Well after my install issues I have found MM10 to be faultless. It is quicket than 9 and routing is great. I too am looking forward to the traffic implementation.

cardiff-blues 2010-08-16 13:28

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by bockersjv (Post 782238)
Day 5 just ending. Email sent to support everyday and still no response :( I have however had 4 emails persuading me to upgrade, lovely!

I'm afraid to report that I haven't received a reply to my emails regarding problems either. That's a shame.

cardiff-blues 2010-08-16 13:33

Re: Sygic 10 Bugs
 
Does anyone know how to stop the voice navigation stating "turn right" at exactly 0.6 miles away from the right turn, regardless of there being other right turns before that one?

And not some wise crack about turning the volume down :)

At the moment this 0.6 mile pre-warning is absolutely ridiculous. It is so distracting and annoying.

vonbraun66 2010-08-16 13:58

Re: Sygic 10 Bugs
 
After a couple of days with SMM10 my perception is that the time to gpsfix is taking much much longer than with SMM9.

Does anyone else experience the same thing ?

spanner 2010-08-16 14:02

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by cardiff-blues (Post 788090)
Does anyone know how to stop the voice navigation stating "turn right" at exactly 0.6 miles away from the right turn

You've mentioned this before, and it sounds like a bug.

Mine says "in 900 yards, turn right" at 0.6 miles away from the turning. That seems reasonable to me. If you are just hearing "turn right" then that's surely a bug.

Are you using english? You could try american english perhaps?

inidrog 2010-08-16 14:27

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by DrWilken (Post 787341)
SMM10 still hasn't showed up in OVI, so I'm guessing the OVI QA actually works... :)

I got the email from Sygic, announcing that they had just submitted it the 6th of August.

I hope that the delay IS actually because OVI isn't satisfied with the product and not just a general OVI delay... :)



Nice post and logic, lets hope your onto something....

casper27 2010-08-16 14:32

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by inidrog (Post 788138)
Nice post and logic, lets hope your onto something....

Since when did the "moderators" of the Ovi store do anything logical ;)

Laughing Man 2010-08-16 14:39

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by vonbraun66 (Post 788117)
After a couple of days with SMM10 my perception is that the time to gpsfix is taking much much longer than with SMM9.

Does anyone else experience the same thing ?

Go to Settings -> Location on the N900 (not in SMM10). Go down to Network positioning, does it say supl.google.com?

Something happened to supl.google.com recently so it no longer works. Switch it back to supl.nokia.com.

gkosters 2010-08-16 14:48

Re: Sygic 10 Bugs
 
Did a complete reflash, inluding eMMC. Fresh install of MM10 a reboot after that. Still mini freezes and lags. I just cannot imagine there are people with MM10 running smoothly. What's the difference?

Laughing Man 2010-08-16 14:52

Re: Sygic 10 Bugs
 
They might have overclocked their N900. Mine's at default and it doesn't freeze. But there's a slight lag when I drag the interface around.

spanner 2010-08-16 14:55

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by gkosters (Post 788156)
Did a complete reflash, inluding eMMC. Fresh install of MM10 a reboot after that. Still mini freezes and lags. I just cannot imagine there are people with MM10 running smoothly. What's the difference?

Maybe the maps that are purchased?

Maybe the complexity of the map in the current location or map view location?

If there's a background thread chewing CPU in some certain set of conditions then the crucial difference could be almost anything!

I have the full Europe map and pretty bad stuttering all the time, overclocked or not.

cardiff-blues 2010-08-16 14:57

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by spanner (Post 788120)
You've mentioned this before, and it sounds like a bug.

Mine says "in 900 yards, turn right" at 0.6 miles away from the turning. That seems reasonable to me. If you are just hearing "turn right" then that's surely a bug.

Are you using english? You could try american english perhaps?

I'll try American English next. It doesn't say 'turn right in 900 yards' on mine - just 'turn right' at exactly 0.6 miles away. I have reported it to sygic but not had a response as yet.

gkosters 2010-08-16 15:03

Re: Sygic 10 Bugs
 
@spanner You got a point about the maps. I've also bought the European map. I had it overclocked before my reflash, still with stuttering as a result.

Laughing Man 2010-08-16 15:06

Re: Sygic 10 Bugs
 
Ah, it looks like it might just be the size of the map then. I'm in the US and using USA maps only.

DrWilken 2010-08-16 15:09

Re: Sygic 10 Bugs
 
That would explain why I haven't had any serious lag problems (with MM9) as I'm using Nordics Map... Compared to US/EU it's quite small... ;)

vonbraun66 2010-08-16 16:14

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by Laughing Man (Post 788148)
Go to Settings -> Location on the N900 (not in SMM10). Go down to Network positioning, does it say supl.google.com?

Something happened to supl.google.com recently so it no longer works. Switch it back to supl.nokia.com.

Your suggestion works! Fixtime is now fast again. Thx!

spanner 2010-08-16 20:29

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by gkosters (Post 788172)
@spanner You got a point about the maps. I've also bought the European map. I had it overclocked before my reflash, still with stuttering as a result.

Actually I just tried removing all directories except gbr (britain) from Maps and yet the stuttering was as bad as ever.

Also had pauses of up to 30 seconds and one crash-to-desktop during a 10 minute drive.

My respect for Sygic started very high but is diminishing with every day that they don't acknowledge this problem!

DrWilken 2010-08-16 20:36

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by spanner (Post 788510)
My respect for Sygic started very high but is diminishing with every day that they don't acknowledge this problem!

They aren't acknowledging the problem? Have they been notified of it?

You can report a problem here.

topdavis 2010-08-16 20:45

Re: Sygic 10 Bugs
 
Sometimes while I am using it, it will just shut off. If I re-open the application, it will pick up from where it left off, but the random crashing is irritating.

joh 2010-08-17 00:54

Re: Sygic 10 Bugs
 
Bugs (and urgently required but missing features) experienced so far (N900/maemo PR 1.2 without any CPU/clock/kernel modifications):
  • Random crashes to desktop (for no recognizable reason)
  • Entries from the contact list are not shown, when the contact name contains umlauts (or is it just the fact, that a lot of entries is missing anyway and only by chance also all tested umlaut-names are missing?)
  • SMM 10 does not start in portrait mode while the N900 is in vertical position; no way to correct the orientation other then removing the N900 from the car mount (particularly disappoint after a crash to desktop, because then I am driving and not allowed to pick up the phone due to road code)
  • User interface unsuitable for even slightly vision impaired people (white on light blue! I am not an eagle) -- problem has been with SMM 9 already and not corrected (eg. by providing an optional alternative user interface).
  • The speeds used for calculation of arrival time cannot be modified, ie. the calculated arrival time is always much too early.
  • Route calculation prefers motorways too heavily, so that even in mode "economic route" a route is recommended that is 12 km longer but just a minute or so faster than the shorter route (the route calculation has been suboptimal in SMM9 already).
In addition: N900 becomes much warmer than with SMM9, route calculation takes much much longer (without providing better routes).
By the way: I've never got a reply when writing to support@sygic.com.

SygicSupport 2010-08-17 07:10

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by cardiff-blues (Post 788090)
Does anyone know how to stop the voice navigation stating "turn right" at exactly 0.6 miles away from the right turn, regardless of there being other right turns before that one?

And not some wise crack about turning the volume down :)

At the moment this 0.6 mile pre-warning is absolutely ridiculous. It is so distracting and annoying.

Hi,

can you please let us know where exactly this is happening? A to B and on which road. And ideally also before which intersection / right turn this is happening. This will help us investigate the issue.

Also, which instruction voice do you use?

Thank you.

Sygic Support.

SygicSupport 2010-08-17 07:20

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by spanner (Post 788510)
Actually I just tried removing all directories except gbr (britain) from Maps and yet the stuttering was as bad as ever.

Also had pauses of up to 30 seconds and one crash-to-desktop during a 10 minute drive.

My respect for Sygic started very high but is diminishing with every day that they don't acknowledge this problem!

Hi,

actually, we are working on an update which will address energy consumption and app responsiveness.

Unfortunately we can not provide you with timing on when the update will be delivered to customers who have either online shop app version or Ovi Store app version.

Lots of people also voted at feedback.sygic.com for new product Aura to be launched for Maemo. This is planned now. But please understand that addressing both technical issues with Mobile Maps 10 update and Aura launch will result in extended delivery times for both.

We will do our best to provide you with an update as soon as we can.

Thank you.

Sygic Support.

spanner 2010-08-17 07:45

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by SygicSupport (Post 788989)
actually, we are working on an update which will address energy consumption and app responsiveness.

Great news, thanks. That was all I needed to hear.

Quote:

Originally Posted by SygicSupport (Post 788989)
Unfortunately we can not provide you with timing

If I'd just bought SMM10 for 70 euro, I'd be unhappy & impatient. But you guys gave me a free upgrade from SMM9, so I can wait :).

d-iivil 2010-08-17 07:53

Re: Sygic 10 Bugs
 
In my humble opinion fixing already released CLEARLY broken / faulty product (crashes constantly) should be on top of their priority list instead of launching new product. You guys @ Sygic should think about people who have PAID REAL MONEY for the software which isn't usable at it's current state.

But hey, that's just me and my opinion.

vonbraun66 2010-08-17 15:31

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by joh (Post 788759)
SMM 10 does not start in portrait mode while the N900 is in vertical position; no way to correct the orientation other then removing the N900 from the car mount (particularly disappoint after a crash to desktop, because then I am driving and not allowed to pick up the phone due to road code).

When you delete or rename the menu.ini file in Drive/Maemo some extra features pop up in the (settings) menus. One of them is screen orientation. You can set screen orientation to portrait. In that way it will start up in portrait mode right from the start.

joh 2010-08-17 21:50

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by vonbraun66 (Post 789512)
When you delete or rename the menu.ini file in Drive/Maemo some extra features pop up in the (settings) menus. One of them is screen orientation. You can set screen orientation to portrait. In that way it will start up in portrait mode right from the start.

Thanks for noting. Meanwhile I had found this mod myself already – and it seemed to be no solution: A light blue bar between the task bar and the map and menu moved the map and menu to the left partly out of the screen. But testing again: Contrary to SMM 9 you can now turn the SMM screen so that the USB/power socket is at the bottom! (No idea whether this blue bar is still to the right, at least it is not between the task bar and the map/menu.) So this not only gives you the portrait screen always (no change back to landscape even you turn the N900) but also shortens the distance from the cigarette lighter to the N900 power socket.

gkosters 2010-08-19 08:24

Re: Sygic 10 Bugs
 
Worst of all. You can't revert back to MM9 because it cannot be activated. And using v10 maps in MM9 fails. This means we're stuck with a disfunctional product untill the update.

cardiff-blues 2010-08-19 08:44

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by SygicSupport (Post 788978)
Hi,

can you please let us know where exactly this is happening? A to B and on which road. And ideally also before which intersection / right turn this is happening. This will help us investigate the issue.

Also, which instruction voice do you use?

Thank you.

Sygic Support.

Not sure why but am not getting email notifications of updates for this thread.

Anyhow, It happens everywhere I travel so can't give you a list of roads. It happened last week on holidays near Wales and it happens on the journey home and pretty much everywhere I travel. It happens at exactly 0.6 miles from a turn and just says, "Turn Right". Sorry I can't be more descriptive than that really.

d-iivil 2010-08-19 09:10

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by gkosters (Post 791487)
Worst of all. You can't revert back to MM9 because it cannot be activated. And using v10 maps in MM9 fails. This means we're stuck with an disfunctional product untill the update.

Yeah.. noticed that also.

Come on Sygic! Pusing new product on the markets before the previous is fixed is just pure cashing! And you guys come here and ADMIT that there will be delay for the fix because you are so busy on pusing new (propably unfinished) product on the market so you can get more income from customers. Too bad that propably the existing customers won't buy the "Aura" based on their experiences with SMM10... did you ever think that?


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