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-   -   Sygic 10 Bugs (https://talk.maemo.org/showthread.php?t=59910)

cesarcesar 2010-08-19 11:08

Re: Sygic 10 Bugs
 
Still very glad i haven't upgraded to v10. Though i have to thank Sygic for this since they still havnt given me upgraded app and maps for v10 Europe. They gave me it for v10 USA, but... I live in Germany!

cesarcesar 2010-08-19 11:44

Re: Sygic 10 Bugs
 
Sygic,

Where is my v10 Europe Maps??? Sent two emails with no reply!!!

DrWilken 2010-08-19 11:53

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by cesarcesar (Post 791690)
Sygic,

Where is my v10 Europe Maps??? Sent two emails with no reply!!!

I don't know if You're using the OVI version in Germany, but I am. And SM10 still hasn't showed up in OVI (at least not in Denmark).

cesarcesar 2010-08-19 11:57

Re: Sygic 10 Bugs
 
Quote:

I don't know if You're using the OVI version in Germany, but I am. And SM10 still hasn't showed up in OVI (at least not in Denmark).
I am not using the OVI version.

DrWilken 2010-08-19 12:01

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by cesarcesar (Post 791711)
I am not using the OVI version.

OK, just checking... :)

deadmalc 2010-08-19 12:04

Re: Sygic 10 Bugs
 
I've not had any massive problems with v10.
Yes it does need sorting out with respect to power usage and responsiveness, but it is nicer than v9.

Andrew_b 2010-08-20 08:06

Re: Sygic 10 Bugs
 
What happened to user "SygicSupport" who has been registered for much longer than "Sygic Support"?

This looks dodgy. New user with 1 post asking for IMEI numbers?

cardiff-blues 2010-08-20 08:08

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by Andrew_b (Post 792752)
What happened to user "SygicSupport" who has been registered for much longer than "Sygic Support"?

This looks dodgy. New user with 1 post asking for IMEI numbers?

It's not dodgy. The imei numbers are being sent to the sygic support email address.

SygicSupport 2010-08-20 10:20

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by D-Iivil (Post 791536)
Yeah.. noticed that also.

Come on Sygic! Pusing new product on the markets before the previous is fixed is just pure cashing! And you guys come here and ADMIT that there will be delay for the fix because you are so busy on pusing new (propably unfinished) product on the market so you can get more income from customers. Too bad that propably the existing customers won't buy the "Aura" based on their experiences with SMM10... did you ever think that?

Thank you, noted. We are working on fixes for Mobile Maps.

But please notice one thing - with so many customers spread over continents, it is very difficult to get to a status where every single customer will be totally happy with the product. Furthermore, our customers would not be comfortable if we only provided fixes to existing products and never come up with something new.

But obviously, fixes are top priority and we are focusing on them. Stay tuned.

Thank you.

SygicSupport 2010-08-23 08:14

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by Sygic Support (Post 791666)
Hi,

we are happy to announce an early "public" beta of both:

Mobile Maps 10 update and Aura for Maemo.


To apply for the program you have to send us an email to :

support<at>sygic.com

and send us your IMEI and area where you live.


We will choose only ten testers per country and winners will receive a note with download link.

Good luck ! Thank you.

Sygic Support.

To all,

attention, this has not been posted by Sygic. Please do not send emails with your imei to support at sygic.com.

Our support is now snowed under with emails which responded to the above request. Responding to your inquiry may take longer due to the load. Apologies.

Thank you.

Andrew_b 2010-08-23 10:49

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by cardiff-blues (Post 792754)
It's not dodgy. The imei numbers are being sent to the sygic support email address.

A timely apology for slamming my instinct for smelling a rat will be accepted...

cardiff-blues 2010-08-23 10:53

Re: Sygic 10 Bugs
 
Yes apologies. I noted the email address was correct so couldn't see that it was false. There you go. Here's your apology!

Andrew_b 2010-08-23 10:58

Re: Sygic 10 Bugs
 
Accepted with good grace! You are a gentleman, sir.

CptSupermarket 2010-08-30 14:19

Re: Sygic 10 Bugs
 
Upgraded to this about a week and a half ago. didnt notice any problems until using this to drive from colchester to liverpool and back last week. about 10 freezes and phone reboots needed for a pretty simple 8hr (there and back) drive. fortunately i know my way pretty much but seriously this is **** compared to v9! sort it out, cant believe i paid for this and cant go back to previous version!

cardiff-blues 2010-08-30 21:32

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by SygicSupport (Post 788978)
Hi,

can you please let us know where exactly this is happening? A to B and on which road. And ideally also before which intersection / right turn this is happening. This will help us investigate the issue.

Also, which instruction voice do you use?

Thank you.

Sygic Support.

Quote:

Originally Posted by cardiff-blues (Post 791509)
Not sure why but am not getting email notifications of updates for this thread.

Anyhow, It happens everywhere I travel so can't give you a list of roads. It happened last week on holidays near Wales and it happens on the journey home and pretty much everywhere I travel. It happens at exactly 0.6 miles from a turn and just says, "Turn Right". Sorry I can't be more descriptive than that really.

Got to admit that Sygic Suport isn't exactly swift. I have contacted them officially on their website and replied here and still not had any meaningful response other than, "can you please let us know where exactly this is happening? "

Sygic: it happens everywhere. Any help would be appreciated. Thanks!

Andrew_b 2010-08-31 08:04

Re: Sygic 10 Bugs
 
I just thought I'd add my two pence. Same here, the last three trips to different locations in the UK were all the same, constant freezing, crashing, signal loss, re-boots. Also the same issue with voice guidance on distance to route changes. At 0.6 miles the voice demands "Turn left" instead of "after 0.6 miles, turn left". The count down to the direction change continues with no distance instructions, just further demands to turn, go over roundabout, keep right, whatever. This is quite a problem if you rely mainly on voice guidance. I now have to keep my eyes on the screen to check the distance on the display in order to avoid taking a wrong turn. This is dangerous, very dangerous. I'm using the English female voice, don't fancy a camp American telling me where to go! Distances are set to miles and yards.

The functionality of this latest v10 is in my view actually worse than the updated v9. As a voice guided mapping program, v10 is a fail, whereas v9 was completely usable, if a bit erratic on its route choices.

cardiff-blues 2010-08-31 08:29

Re: Sygic 10 Bugs
 
Glad to hear that it's not me being totally mad with the 0.6 mile Voice instruction.:)

casper27 2010-08-31 08:33

Re: Sygic 10 Bugs
 
I had the same issue with turning. It just said turn right very abrumtly.
I solved this by changing voices from the female UK voice to the male UK voice. It now gives the whole "In 600 metres turn right".

I have to agree with most peoples comments on here though V9 updated did not have half as many bugs. The new features in V10 are nice but seem to have been played off in terms of functionality.

Strayer 2010-08-31 09:28

Re: Sygic 10 Bugs
 
Mhh... I'm currently trying to install the SMM10 Trial via Ovi Store, but it always tries to install version 9.

Is it still not approved by Nokia? If it matters - I'm in germany and this is my apt sources.list:

deb https://downloads.maemo.nokia.com/fremantle/ssu/apps/ ./
deb https://downloads.maemo.nokia.com/fremantle/ssu/mr0 ./
deb https://downloads.maemo.nokia.com/fremantle1.2/ovi/ ./
deb http://repository.maemo.org/extras/ fremantle-1.2 free non-free
deb http://repository.maemo.org/extras-devel fremantle free non-free
deb http://repository.maemo.org/extras-testing fremantle free non-free

Andrew_b 2010-08-31 10:33

Re: Sygic 10 Bugs
 
Thanks for the tip Casper27. I hadn't looked at the new voice options in v10 and 'Simon' sounds okay compared to v9's 'Lucien' male voice. I'll give it a bash on my next trip, can't say I'll be switching to kilometres and metres though, and this may be the root of the problem. Fingers crossed it isn't.

Now, if only it didn't keep crashing every few miles. I nearly picked up a speed camera last night because I hadn't noticed it had frozen on the A30 back from Cornwall...

sacal 2010-09-01 00:51

Re: Sygic 10 Bugs
 
Any news / date of a v10 update ?

This new v10 needs a lot of processing power and drains the battery really fast.
When in use the drive process is at 75% cpu most of the time!

I don't know if it is only in my system but using sygic v10 for an hour reduced my full charged battery to 50%.
With v9 i could use it for more than 3 hours.

YoDude 2010-09-01 03:41

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by Andrew_b (Post 803080)
Thanks for the tip Casper27. I hadn't looked at the new voice options in v10 and 'Simon' sounds okay compared to v9's 'Lucien' male voice. I'll give it a bash on my next trip, can't say I'll be switching to kilometres and metres though, and this may be the root of the problem. Fingers crossed it isn't.

Now, if only it didn't keep crashing every few miles. I nearly picked up a speed camera last night because I hadn't noticed it had frozen on the A30 back from Cornwall...

Most of the issues I reported earlier have settled down or went away completely when I disabled all sound from MM10's settings menu.
This is not an acceptable solution but it has made the ordeal more reliable.
Maemo made some changes to how it handles sound in PR1.2. This problem was also present in MM9 for me as well, after the PR1.2 upgrade.

Another thing I learned when pulling together custom POI's in MM9 was that this app will also freeze when bad poi data is used. The POI collection would install with no indications of a problem until a POI with bad info like a "&" or some other character in a label came into view on the screen them bam, the dang thing would lock up.

I'm also thinking if this problem persists in MM10 after disabling sound, The only POI's that were added by Sygic that are different in MM10 are the speed cameras.

If it seems to freeze up only when a certain speed camera icon is on the screen, try disabling the new speed camera feature. Like I tried to say earlier in this post, if the POI data is correct it won't freeze up. so even if you have seen and have used the speed cams in the past on other routes, it does not guarantee that all speed camera's in the data base are correct.

I'm just saying note all screen, hildon notifications, and sound events when a freeze up occurs and maybe Sygic can sort it all out. :)

BTW, I also know that this is no consolation for those who expected to have all of these features function for the price that they paid. However, some of us paid 3 times as much for WayFinder on the N800 & N810 and even with these features disabled, MM10 is easily twice as good.

Navicore, then Wayfinder after taking our money, was never heard from again. Sygic at least has maintained a presence on our forum and continues to provide upgrades and support... and that's a good thing.

I also think that because of Hildon's peculiarities (particularly how it handles events); TomTom, Navigon, Co-Pilot, or any other navigation software ported to the N900 would have some of these same difficulties. I doubt that they would have devoted as much time and energy as Sygic has, getting up close and personal with its users on this board. :)

But hey, I'm just some dude surfin' the intertubes and this is just my opinion. :)

It is also my opinion Sygic Support dudes, that time should be spent understanding what changes were made by Maemo with regard to sound in PR1.2. Also, your POI plug-in needs help as it should be able to ignore/handle bogus or malformed data without a crash.

ssjtoma 2010-09-03 15:26

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by YoDude (Post 803843)

BTW, I also know that this is no consolation for those who expected to have all of these features function for the price that they paid. However, some of us paid 3 times as much for WayFinder on the N800 & N810 and even with these features disabled, MM10 is easily twice as good.

Oh I have to disagree with that. WayFinder Navigator worked very well either though they never released any new versions. Sygic is through at least 2 major and some minor upgrades and it still barely works. I can't even type in an address after I start it up as it eats anywhere between 90-98% of the CPU. Already had crash to desktop with it just sitting on my desk. It's pathetic.

Also, the new "full screen feature" would be great if you could still get access to your apps running in the background - music player aka. Although considering how much CPU it uses I guess it makes no difference.

I'm strongly considering swapping back to MM9 cause this is so frustrating or just using my good old N810 with WayFinder for navigation..

jsbigs 2010-09-03 19:03

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by sacal (Post 803752)
Any news / date of a v10 update ?

This new v10 needs a lot of processing power and drains the battery really fast.
When in use the drive process is at 75% cpu most of the time!

I don't know if it is only in my system but using sygic v10 for an hour reduced my full charged battery to 50%.
With v9 i could use it for more than 3 hours.

Definitely a problem for me as well. Even when I have the N900 plugged into the car charger while driving with MM10 running, I unplug the phone when I reach my destination and have less of a charge than when I started!

gkosters 2010-09-09 17:00

Re: Sygic 10 Bugs
 
Almost a month without a proper functioning navigator.

slewis1972 2010-09-11 21:11

Re: Sygic 10 Bugs
 
has anyone the catalogue/repo I can add to get updates. Just had to do a fresh install and now missing it.

Cheers

DrWilken 2010-09-11 21:18

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by slewis1972 (Post 813646)
has anyone the catalogue/repo I can add to get updates. Just had to do a fresh install and now missing it.

Cheers

A Google Search ("sygic maemo update repository") found this... :)

gkosters 2010-09-14 09:33

Re: Sygic 10 Bugs
 
The bugfix update is live, check your mail

cevenn 2010-09-15 01:39

Re: Sygic 10 Bugs
 
Faster, but still no Traffic...:(

bockersjv 2010-09-15 07:29

Re: Sygic 10 Bugs
 
Installed update and works fine, however one of the changes was :-
- Exit button moved to first menu page in order to make it easier to exit the app
But it has not moved and is still on the secod page :confused:

spanner 2010-09-18 12:10

Re: Sygic 10 Bugs
 
Can anyone confirm:

1) Start writing an SMS using the keyboard
2) Start SMM10
3) Press ctrl-backspace and return to the SMS
4) Keyboard input no longer works

This isn't unique to SMS writing, it seems SMM10 screws up keyboard handling. :mad:

It's one step forward, two steps back with Sygic at the moment. With this bug and the no-voice-navigation-with-screen-locked bug, we're still not back up to SMM9 functionality yet.

shadowjk 2010-09-18 13:32

Re: Sygic 10 Bugs
 
Yes, your keypresses actually go into smm10. When you switch to x-terminal you can actually see the cursor is first a filled rectangle, and when smm10 takes input focus the cursor in x-terminal is no longer filled.

The no-navigation with locked screen is probably an Ovi requirement.

vonbraun66 2010-09-18 15:19

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by spanner (Post 819705)
Can anyone confirm:

1) Start writing an SMS using the keyboard
2) Start SMM10
3) Press ctrl-backspace and return to the SMS
4) Keyboard input no longer works

This isn't unique to SMS writing, it seems SMM10 screws up keyboard handling. :mad:

It's one step forward, two steps back with Sygic at the moment. With this bug and the no-voice-navigation-with-screen-locked bug, we're still not back up to SMM9 functionality yet.

Can confirm this too. When I try to type an email in the same time, there is no problem with the keyboard at that moment.

spanner 2010-09-18 15:24

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by vonbraun66 (Post 819833)
When I try to type an email in the same time, there is no problem with the keyboard at that moment.

Switch back & forward between SMM10 and your email, and do a couple of taps in the SMM10 window. You'll lose keyboard input to your email soon enough (I just did, anyway).

vonbraun66 2010-09-18 15:36

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by spanner (Post 819839)
Switch back & forward between SMM10 and your email, and do a couple of taps in the SMM10 window. You'll lose keyboard input to your email soon enough (I just did, anyway).

You're right ! Seems like Sygic 10 hijacks the keyboard.

cardiff-blues 2010-09-18 21:02

Re: Sygic 10 Bugs
 
Still has the problem of 'TURN LEFT' even if the turn is 1/2 a mile away. It doesn't say turn left in 900yards or whatever which sounds like it is missing some voice files for the UK Woman's voice. Works fine with the Ozzy woman though.

ALso, there is still the annoying - 'Go straight over the roundabout - take the third exit'. In fact that turn or exit could be first, second, third, fourth or whatever. It always says go straight over the roundabout.

spanner 2010-09-18 22:06

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by cardiff-blues (Post 820072)
Still has the problem of 'TURN LEFT' even if the turn is 1/2 a mile away. It doesn't say turn left in 900yards or whatever which sounds like it is missing some voice files for the UK Woman's voice. Works fine with the Ozzy woman though.

Didn't realise you were using the female UK voice... I just tried it, and you're totally right. It's unusable. Exactly as you describe. The strange thing is, it can't be missing the relevant file, because when you choose the 'UK Emma' voice, she actually says 'in 200 yards, turn right'. Maybe the relevant clip is too long or something.
Male voice ('Simon') is fine.

Quote:

Originally Posted by cardiff-blues (Post 820072)
ALso, there is still the annoying - 'Go straight over the roundabout - take the third exit'. In fact that turn or exit could be first, second, third, fourth or whatever. It always says go straight over the roundabout.

I'm used to that by now... you just got to take a glance at the map or get good at counting exits.

shadowjk 2010-09-19 11:26

Re: Sygic 10 Bugs
 
Heh. I used emma voice, but she was using metres just fine.. maybe she's a fan of metric system :)

spanner 2010-09-19 16:51

Re: Sygic 10 Bugs
 
Quote:

Originally Posted by shadowjk (Post 819753)
The no-navigation with locked screen is probably an Ovi requirement.

if that's true, it's an utterly brain-dead requirement. imagine if you couldn't play MP3s with the screen locked. To be able to use SMM (in a single earphone) while cycling is really useful.

The SMM9 update (a few months after the initial SMM9 release) enabled navigation with the screen locked. So I'm hoping that this is just a regression.

ddiscodave 2010-09-19 17:09

Re: Sygic 10 Bugs
 
i am having issues with this newest updateas well and i wonder if any of u guys might have fixes.

1 crashing mid-trip
2 cannot minimize screen (i have to hit the power button to switch to phone - seriously fkn annoying) app appears in full screen
3 voices stull stutter worse than ever
4 app seems to be really power hungry


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