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Stricter policy for bugs.maemo.org
Some bugs are getting ridiculous rants and inappropriate comments that only makes a hell for the people who want to look the facts instead of the rants.
I am suggesting a really strict policy: 1 month ban for first piece of noise created and 1 year ban for second. Any thoughts? comments? if my suggestion is stupid, contribute your better vesion! |
Re: Stricter policy for bugs.maemo.org
I think your escalation rate is a bit too high :)
Perhaps day->week->month->year may be slightly more forgiving. |
Re: Stricter policy for bugs.maemo.org
The idea is absolutely sound, but I'd be a bit softer on the execution. There are people around here who don't realise that's not what bugzilla is for. I suggest something more educational like:
1st offense: a strongly worded email 2nd offense: a week long exclusion (which actually most ranters won't notice) 3rd offense: exclusion from filing bugs unless or until the bug-squad are satisfied of bona fide intent to file properly. I wouldn't actually install an appeals system. The bug-people (careful choice of words there) don't need the extra hassle. Reversal of exclusion would only be in highly exceptional circumstances. I do think the squad should have the authority to overturn a permanent exclusion if they see fit. Finally, I'd add a reminder on the filing page saying "Is this a bug or a rant? If a bug, please be concise. If a rant, pleas see Nokia forums." |
Re: Stricter policy for bugs.maemo.org
in general yes, there should be some kind of mechanism to keep rants an "me toos" low; banning somebody on the 1st offence is not the way to do it. they might be people who just dont know how to contribute to a bug system and didn't mean to do bad. also, all of us have a bad hair day every now and then... even the OP. ;)
my major concern, though, is if it's the right time now to invest effort in a new policy for bugs.maemo.org. |
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if this will stop my dilemma of receiving too much e-mails from the bug that i voted then please do so.....:D
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people rant because they feel passionate enough about something to talk about it. give clear examples of dramatically wrong posts and deal on a case by case basis being draconian and swinging a banhammer will not win any users over. emphasise the good sides and push those users to put their passion into the system in different ways. Quote:
I was just reading a tracker which had a rant from someones girlfriend flaming linux for taking him away from her. Should she be banned for a year? ie - the bugtracker is sound and does not need an over the top policy such as this it just needs more people to help to cure the issues get involved and look at the immense amount of Open Source code that CAN be worked on and fixed by this community. start here: http://maemo.gitorious.org |
Re: Stricter policy for bugs.maemo.org
I agree with everybody else, a little too strict, and too fast. Besides before you complain about people breaking rules and the resulting punishments, you should probably make sure you aren't breaking any either.
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Re: Stricter policy for bugs.maemo.org
Draconic, even for me.
Many people ramble on with obviously good intentions. They think they help adding their own experiences. IMO, a 72 font warning every login would do more. "Bugzilla is not a forum. Each message generates mail. Keep it shoort and useful". |
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"I have read the previous comments and I have new important information to add" |
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Who said the choice would be mine? The problem for now is that there is no clear policy. A. Klapper and Timeless etc are doing good work with bugtracker and keeping it pretty clean. But if there were rules written down and shown before creating account, people would realise ranting there does nothing but get their email banned from bugzilla... and lcuk yes it would be nice to let everyone do what they want but if you expect someone from nokia side to engage a bug, every single character of a rant makes things worse for users in the end (time is spent filtering what is relevant and what not). It is all about rights these days, and nothing about responsibilities to not make others life harder. |
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btw 5 rows of text or 5 rows total? |
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I classify him as a ranter ...
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I don't care about noisy bugs because I don't have to read them through. I am only sympathising Aklapper and other guys atm who must work with bugzilla and keep it running.. And if I am considered a ranter, go ahead ban me. I'll lick my wounds and cool down. The rules are all the same for everyone (or at least should be) |
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Much like the rest, I'm inclined to agree with the premise if not the extent of the execution.
Really, though, who cares? It's not like there's anybody left working on Maemo (or certainly wont be in a month or two), so avoiding driving away engineers really isn't a worry when there aren't any. It'd have been nice if we could get the Bugzilla 3.x upgrade installed (which is nearly a year overdue). That was one blocker on the "Me too!" button enhancement, but with maemo.org's budget being slashed, I doubt we'll see the upgrade or the button. |
Re: Stricter policy for bugs.maemo.org
Some of us have email notification when an issue of high interest pops, in hopes for a fix, workaround, report. And every saltless dolt with an opinion generates a new email, and every new email dings my N900.
Letting people ramble on in bugzilla is the electronic equivalent of people ringing your doorbell and the running away. A few times it's OK, but really, some people could abuse a boulder. Which pops the idea: how about delayed notification, giving maintainers time to review and delete comments? Aggressively? |
Re: Stricter policy for bugs.maemo.org
Bugzilla is a system filled to the roof with self importance, arrogance, and sheer stubborn blindness to the obvious. I would suggest, particularly to people like ossipena, that they chill out a little. Your solution is a knee jerk reaction to a deficiency in bugzilla - that deficiency being a lack of comment moderation. You're expecting self restraint in a system that any old Joe Six Pack can access. Not going to happen.
It reminds me of the early 1990's and the hostility shown to anyone new trying to grasp the ways of Linux. Most of the rants I've read are in response to developers who decide an issue doesn't exist for them, so it doesn't exist at all. Then you get Nokia adjusting many things to "Wont Fix" - really, what do you expect people to do, lay down and accept this? Maemo is end of life. I suspect, sadly, that this forum will go the same way once MeeGo hits the streets. Maybe it's just better to let it go. |
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