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-   -   Stricter policy for bugs.maemo.org (https://talk.maemo.org/showthread.php?t=60782)

ossipena 2010-08-21 08:09

Stricter policy for bugs.maemo.org
 
Some bugs are getting ridiculous rants and inappropriate comments that only makes a hell for the people who want to look the facts instead of the rants.

I am suggesting a really strict policy: 1 month ban for first piece of noise created and 1 year ban for second.

Any thoughts? comments? if my suggestion is stupid, contribute your better vesion!

fnordianslip 2010-08-21 08:25

Re: Stricter policy for bugs.maemo.org
 
I think your escalation rate is a bit too high :)

Perhaps day->week->month->year may be slightly more forgiving.

RevdKathy 2010-08-21 09:10

Re: Stricter policy for bugs.maemo.org
 
The idea is absolutely sound, but I'd be a bit softer on the execution. There are people around here who don't realise that's not what bugzilla is for. I suggest something more educational like:

1st offense: a strongly worded email
2nd offense: a week long exclusion (which actually most ranters won't notice)
3rd offense: exclusion from filing bugs unless or until the bug-squad are satisfied of bona fide intent to file properly.

I wouldn't actually install an appeals system. The bug-people (careful choice of words there) don't need the extra hassle. Reversal of exclusion would only be in highly exceptional circumstances. I do think the squad should have the authority to overturn a permanent exclusion if they see fit.

Finally, I'd add a reminder on the filing page saying "Is this a bug or a rant? If a bug, please be concise. If a rant, pleas see Nokia forums."

benny1967 2010-08-21 10:27

Re: Stricter policy for bugs.maemo.org
 
in general yes, there should be some kind of mechanism to keep rants an "me toos" low; banning somebody on the 1st offence is not the way to do it. they might be people who just dont know how to contribute to a bug system and didn't mean to do bad. also, all of us have a bad hair day every now and then... even the OP. ;)

my major concern, though, is if it's the right time now to invest effort in a new policy for bugs.maemo.org.

gabby131 2010-08-21 10:30

Re: Stricter policy for bugs.maemo.org
 
if this will stop my dilemma of receiving too much e-mails from the bug that i voted then please do so.....:D

fms 2010-08-21 11:49

Re: Stricter policy for bugs.maemo.org
 
Quote:

Originally Posted by ossipena (Post 793755)
Some bugs are getting ridiculous rants and inappropriate comments that only makes a hell for the people who want to look the facts instead of the rants. I am suggesting a really strict policy: 1 month ban for first piece of noise created and 1 year ban for second. Any thoughts? comments? if my suggestion is stupid, contribute your better vesion!

I think that, while your suggestion is sound, what you really want is incarceration followed by corporal punishment. Just think of how effective it will be and how much fun you will have whipping people you do not like (a.k.a. "ranters") in front of a crowd. And when you get tired of the spectacle, you can always go waterboard some t.m.o characters (a.k.a. "trolls").

lma 2010-08-21 11:50

Re: Stricter policy for bugs.maemo.org
 
Quote:

Originally Posted by benny1967 (Post 793833)
my major concern, though, is if it's the right time now to invest effort in a new policy for bugs.maemo.org.

Yeah, it may be a bit too late for that. It seems like Nokia is slowly winding down bugs.maemo.org involvement (what there was of it at any rate) and it will soon be used mainly for extras.

lcuk 2010-08-21 12:07

Re: Stricter policy for bugs.maemo.org
 
Quote:

Originally Posted by ossipena (Post 793755)
Some bugs are getting ridiculous rants and inappropriate comments that only makes a hell for the people who want to look the facts instead of the rants.

I am suggesting a really strict policy: 1 month ban for first piece of noise created and 1 year ban for second.

Any thoughts? comments?

sigh

people rant because they feel passionate enough about something to talk about it.
give clear examples of dramatically wrong posts and deal on a case by case basis

being draconian and swinging a banhammer will not win any users over.
emphasise the good sides and push those users to put their passion into the system in different ways.

Quote:

if my suggestion is stupid, contribute your better vesion!
go and read bugtrackers on sites all over the world.
I was just reading a tracker which had a rant from someones girlfriend flaming linux for taking him away from her.
Should she be banned for a year?

ie - the bugtracker is sound and does not need an over the top policy such as this
it just needs more people to help to cure the issues

get involved and look at the immense amount of Open Source code that CAN be worked on and fixed by this community.
start here:

http://maemo.gitorious.org

lemmyslender 2010-08-21 12:36

Re: Stricter policy for bugs.maemo.org
 
I agree with everybody else, a little too strict, and too fast. Besides before you complain about people breaking rules and the resulting punishments, you should probably make sure you aren't breaking any either.

Quote:

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1 Want to know something?
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ndi 2010-08-21 12:49

Re: Stricter policy for bugs.maemo.org
 
Draconic, even for me.

Many people ramble on with obviously good intentions. They think they help adding their own experiences.

IMO, a 72 font warning every login would do more. "Bugzilla is not a forum. Each message generates mail. Keep it shoort and useful".

lcuk 2010-08-21 12:52

Re: Stricter policy for bugs.maemo.org
 
Quote:

Originally Posted by ndi (Post 793922)
Draconic, even for me.

Many people ramble on with obviously good intentions. They think they help adding their own experiences.

IMO, a 72 font warning every login would do more. "Bugzilla is not a forum. Each message generates mail. Keep it shoort and useful".

yes, I also think the comment box should be at the bottom of the page and opened after clicking a link

"I have read the previous comments and I have new important information to add"

ossipena 2010-08-21 12:54

Re: Stricter policy for bugs.maemo.org
 
Quote:

Originally Posted by fms (Post 793878)
I think that, while your suggestion is sound, what you really want is incarceration followed by corporal punishment. Just think of how effective it will be and how much fun you will have whipping people you do not like (a.k.a. "ranters") in front of a crowd. And when you get tired of the spectacle, you can always go waterboard some t.m.o characters (a.k.a. "trolls").

I don't want corporal punishment, I'd like to get people permbanned when they don't get it at all the first time (#9314)

Who said the choice would be mine? The problem for now is that there is no clear policy. A. Klapper and Timeless etc are doing good work with bugtracker and keeping it pretty clean. But if there were rules written down and shown before creating account, people would realise ranting there does nothing but get their email banned from bugzilla...

and lcuk yes it would be nice to let everyone do what they want but if you expect someone from nokia side to engage a bug, every single character of a rant makes things worse for users in the end (time is spent filtering what is relevant and what not). It is all about rights these days, and nothing about responsibilities to not make others life harder.

ossipena 2010-08-21 12:59

Re: Stricter policy for bugs.maemo.org
 
Quote:

Originally Posted by lemmyslender (Post 793910)
I agree with everybody else, a little too strict, and too fast. Besides before you complain about people breaking rules and the resulting punishments, you should probably make sure you aren't breaking any either.

No one is perfect but don't attack the messenger... ( see my previous reply about people not getting it after first infringment)

btw 5 rows of text or 5 rows total?

fms 2010-08-21 13:10

Re: Stricter policy for bugs.maemo.org
 
Quote:

Originally Posted by ossipena (Post 793926)
I don't want corporal punishment, I'd like to get people permbanned when they don't get it at all the first time (#9314)

Yes, I know the feeling. Want them gone, too sheepish to kill them off with your own hands, willing to let someone else do the killing, but secretly wishing you could do it yourself.

Quote:

Who said the choice would be mine?
But if the choice is not yours, where is the fun in that? Besides, someone may classify yourself a ranter, and you know what happens next... ;)

Khertan 2010-08-21 13:14

Re: Stricter policy for bugs.maemo.org
 
I classify him as a ranter ...

ossipena 2010-08-21 13:15

Re: Stricter policy for bugs.maemo.org
 
Quote:

Originally Posted by fms (Post 793942)
Yes, I know the feeling. Want them gone, too sheepish to kill them off with your own hands, willing to let someone else do the killing, but secretly wishing you could do it yourself.


But if the choice is not yours, where is the fun in that? Besides, someone may classify yourself a ranter, and you know what happens next... ;)

what the hell is wrong with you guys? have I pissed off you all with something or what? Where does that personal psychoanalysis come from?

I don't care about noisy bugs because I don't have to read them through. I am only sympathising Aklapper and other guys atm who must work with bugzilla and keep it running..

And if I am considered a ranter, go ahead ban me. I'll lick my wounds and cool down. The rules are all the same for everyone (or at least should be)

ossipena 2010-08-21 13:17

Re: Stricter policy for bugs.maemo.org
 
Quote:

Originally Posted by Khertan (Post 793945)
I classify him as a ranter ...

because I agree gqil instead of you?

GeneralAntilles 2010-08-21 13:39

Re: Stricter policy for bugs.maemo.org
 
Much like the rest, I'm inclined to agree with the premise if not the extent of the execution.

Really, though, who cares? It's not like there's anybody left working on Maemo (or certainly wont be in a month or two), so avoiding driving away engineers really isn't a worry when there aren't any.

It'd have been nice if we could get the Bugzilla 3.x upgrade installed (which is nearly a year overdue). That was one blocker on the "Me too!" button enhancement, but with maemo.org's budget being slashed, I doubt we'll see the upgrade or the button.

ndi 2010-08-22 00:21

Re: Stricter policy for bugs.maemo.org
 
Some of us have email notification when an issue of high interest pops, in hopes for a fix, workaround, report. And every saltless dolt with an opinion generates a new email, and every new email dings my N900.

Letting people ramble on in bugzilla is the electronic equivalent of people ringing your doorbell and the running away. A few times it's OK, but really, some people could abuse a boulder.

Which pops the idea: how about delayed notification, giving maintainers time to review and delete comments? Aggressively?

dchky 2010-08-22 16:16

Re: Stricter policy for bugs.maemo.org
 
Bugzilla is a system filled to the roof with self importance, arrogance, and sheer stubborn blindness to the obvious. I would suggest, particularly to people like ossipena, that they chill out a little. Your solution is a knee jerk reaction to a deficiency in bugzilla - that deficiency being a lack of comment moderation. You're expecting self restraint in a system that any old Joe Six Pack can access. Not going to happen.

It reminds me of the early 1990's and the hostility shown to anyone new trying to grasp the ways of Linux.

Most of the rants I've read are in response to developers who decide an issue doesn't exist for them, so it doesn't exist at all. Then you get Nokia adjusting many things to "Wont Fix" - really, what do you expect people to do, lay down and accept this?

Maemo is end of life. I suspect, sadly, that this forum will go the same way once MeeGo hits the streets. Maybe it's just better to let it go.

Venemo 2010-08-22 16:29

Re: Stricter policy for bugs.maemo.org
 
Quote:

Originally Posted by dchky (Post 795045)
Maemo is end of life. I suspect, sadly, that this forum will go the same way once MeeGo hits the streets. Maybe it's just better to let it go.

Maemo.org will (perhaps) go down (noone knows), but in this case, this forum may still go back to the internettablettalk.com domain, as it was long ago :)

tso 2010-08-22 16:33

Re: Stricter policy for bugs.maemo.org
 
Quote:

Originally Posted by lcuk (Post 793890)
get involved and look at the immense amount of Open Source code that CAN be worked on and fixed by this community.

sadly, the N900s appeal as a high end phone "status symbol" have diluted the already strained ratio of coders to users, that the 770 and N8x0 had attracted, to near homeopathic levels.

ndi 2010-08-22 20:32

Re: Stricter policy for bugs.maemo.org
 
Quote:

Originally Posted by tso (Post 795060)
sadly, the N900s appeal as a high end phone "status symbol" have diluted the already strained ratio of coders to users, that the 770 and N8x0 had attracted, to near homeopathic levels.

I fail to see the relevance of the above on any level.

fms 2010-08-23 06:39

Re: Stricter policy for bugs.maemo.org
 
Quote:

Originally Posted by ndi (Post 795212)
I fail to see the relevance of the above on any level.

That is obviously because you see N900 as a "status symbol" :)


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