How do I get the Internet to work?
 

I am new here and just purchased the Nokia N800 yesterday. I can't seem to get the internet working. When I check the connection, it says that I am connected to a WLAN (I was in a wireless hotspot when I did this). But when I open up the browser and go to www.yahoo.com, a message comes up that says "Network connection error. Try again?" This is getting realling annoying. Can someone please help me fix this problem? I don't know what to do.

Re: How do I get the Internet to work?
 

Can anyone please help me with this problem? I am new at this, and this device is useless to me unless I can browse the web and chat with it.

Re: How do I get the Internet to work?
 

You'll have to find an open wireless network. Use the connection manager to try different network's.

The Tools/Connection manager application will help. Use Menu/IP address to see if you have a vakid address.

You could also set up your own wireless network.

Re: How do I get the Internet to work?
 

You could have asked someone at the hotspot if you needed anything special to connect, like a password. The network you tried to connect to might not have been the right one. Often there are several in range, but only one works. It is usually quite easy to make work, if it is a hotspot that others have working but you don't, maybe they are paying for their service. Look for lists of free hotspots.

Re: How do I get the Internet to work?
 

Do I need to set up anything first? It says I'm connected to a WLAN and the icon on the top right corner of the screen indicates it too. However, I keep getting the message "Network connection error" or "Network problem."

Re: How do I get the Internet to work?
 

You're not giving us enough information. Are you connecting to your own wireless network? Or illegally to somebody else's? Does the network require a password?

Re: How do I get the Internet to work?
 

I am connecting to the NYPL (New York Public Library) network. When I connect with my laptop, the connection is EXTREMELY strong (I am able to download at GREAT speeds with my laptop on this connection). I don't know why my Nokia n800 cannot browse the web.

Re: How do I get the Internet to work?
 

This seems to be the 3rd incidence where a new N800 will authenticate to a WLAN but is unable to route through to the internet.

lil_killer129 - you might want to read this thread and also this thread, then respond here with the details from Tools>Connection Manager>Intermet Connection>IP Address when you have established a connection to the NYPL wireless network.

If the addresses appear correct (we can advise if you aren't able to tell yourself) then it may be necessary to exchange your N800 unit (would this suggest there are units in the channel with defective WLAN modules?) Replacing the N800 worked for Rab, not sure if stellie resolved his/her issue - stellie, update please? :)

Re: How do I get the Internet to work?
 

Does the New York Public Library network have any information available about using their wireless? Do you need a password, as was asked and not answered by you?

I gather that you have not been able to connect anywhere, or have not tried anywhere else? You don't have to set anything up; it just works, in general. But of course you have to enter a password if one is required.

Re: How do I get the Internet to work?
 

The threads Milhouse linked should help IF the device is not defective. I've encountered the same problem and troubleshooting narrowed my issues down to router configuration (had to be in mixed mode for one) and/or security selections (including having the right protocol and password).

Re: How do I get the Internet to work?
 

It's really hard to get a a good enough connection to be able to browse the web and chat on GAIM. The only way is to be REALLY close to the WLAN source. Is there anything I can download, perhaps, to increase my connection strength somehow? I want/need to connect to a network that is a little farther away.

Re: How do I get the Internet to work?
 

So is your internet connection working now or is this a seperate problem (in which case it might be best to start another thread)? :)

In the meantime, I've found the N800 WiFi to be quite sensitive and you want to make sure you've selected the 100mw transmit power setting (see here) as that can help a little.