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-   -   N900 Restart (https://talk.maemo.org/showthread.php?t=69285)

amit_majumder 2011-02-03 03:27

N900 Restart
 
Hi Everyone

Posting after a long time. Well I have a issue with my phone as it restarts automatically on a daily basis say about 20-30 times. And this is my 2nd N900 and I am facing the same issue as the 1st one.

The only reason I got it replaced was because the 1st one ended up having the same issue since the day I bought it, and the current N900 is having the same issue after updating it to the 20.2010.36-2.004 version. And I really am having a hard time figuring this out.:confused:

I have uninstalled all the apps that I had on the phone also formatted and updated the phone but the issue is just the same.

So please If anyone can help me fix this I would really be grateful.

dsawhney 2011-02-03 03:34

Re: N900 Restart
 
Have you overclocked your phone or installed any custom kernel ? What's the value of /proc/bootreason after reboot ? Have you tried replacing your microsd card ?

amit_majumder 2011-02-03 03:40

Re: N900 Restart
 
Quote:

Originally Posted by dsawhney (Post 934691)
Have you overclocked your phone or installed any custom kernel ? What's the value of /proc/bootreason after reboot ? Have you tried replacing your microsd card ?

No I have not overclocked my phone. I am a total noob when it comes to that. I did not understand this sorry (What's the value of /proc/bootreason after reboot ?). And I do not have a micro SD card.

Although I have the additional repositories added, but removed them as well and checked the issue is the same.
Also when the phone restarts I get a pop-up at times saying charger disconnected or play-back error, although the phone is in complete standby mode.

dsawhney 2011-02-03 03:46

Re: N900 Restart
 
Open a terminal and run following commands one by one and copy/paste the output:

cat /proc/bootreason

cat /var/lib/dsme/stats/lifeguard_resets

cat /var/lib/dsme/stats/lifeguard_restarts

amit_majumder 2011-02-03 03:48

Re: N900 Restart
 
alright..just give me a few minutes, I am just taking a back up of my device on my PC once that is done will let u know.

amit_majumder 2011-02-03 04:53

Re: N900 Restart
 
Quote:

Originally Posted by dsawhney (Post 934694)
Open a terminal and run following commands one by one and copy/paste the output:

cat /proc/bootreason

cat /var/lib/dsme/stats/lifeguard_resets

cat /var/lib/dsme/stats/lifeguard_restarts


These are the results I got
~ $ cat /proc/bootreason
-sh: cat /proc/bootreason: not found
~ $ cat /var/lib/dsme/stats/lifeguard_resets
-sh: cat /var/lib/dsme/stats/lifeguard_resets: not found
~ $ cat /var/lib/dsme/stats/lifeguard_restarts
-sh: cat /var/lib/dsme/stats/lifeguard_restarts: not found

9000 2011-02-03 04:53

Re: N900 Restart
 
While you're at it, it'd be better if you'd show us a list of software you've installed for our further investigation:

(Go to Xterminal)
Code:

maemo-list-user-packages > /home/user/MyDocs/package.txt
Then plug the N900 to your PC via USB cable and attach the package.txt here.

amit_majumder 2011-02-03 04:55

Re: N900 Restart
 
which mode do you want me to select once I connect the device to my PC..?? currently it is on PC suite mode.

dsawhney 2011-02-03 05:04

Re: N900 Restart
 
Quote:

Originally Posted by amit_majumder (Post 934712)
These are the results I got
~ $ cat /proc/bootreason
-sh: cat /proc/bootreason: not found
~ $ cat /var/lib/dsme/stats/lifeguard_resets
-sh: cat /var/lib/dsme/stats/lifeguard_resets: not found
~ $ cat /var/lib/dsme/stats/lifeguard_restarts
-sh: cat /var/lib/dsme/stats/lifeguard_restarts: not found

You need to put a blank space between cat and /proc/bootreason

vkv.raju 2011-02-03 05:05

Re: N900 Restart
 
Quote:

Originally Posted by amit_majumder (Post 934714)
which mode do you want me to select once I connect the device to my PC..?? currently it is on PC suite mode.

You would need to connect in USB Host Mode to copy files to/from the device.

amit_majumder 2011-02-03 05:06

Re: N900 Restart
 
Quote:

Originally Posted by 9000 (Post 934713)
While you're at it, it'd be better if you'd show us a list of software you've installed for our further investigation:

(Go to Xterminal)
Code:

maemo-list-user-packages > /home/user/MyDocs/package.txt
Then plug the N900 to your PC via USB cable and attach the package.txt here.

accdisplay 1.0 user/science 132
advanced-clock-plugin 0.9.1-0 user/desktop 164
advanced-power 0.4.2-4 user/desktop 188
advanced-power-monitor 0.5.3-3 user/utilities 216
aircrack-ng 1.0-3 user/network 1048
amazon-installer 1.0.1.1+0m5 user/other 96
angrybirds 1.4.2 user/hidden 37300
ap-installer 1.0.1.1+0m5 user/other 88
appdownloader 0.2-12 user/system 700
appinstaller 1.1 user/system 56
appwatch 0.70-1 user/desktop 1168
battery-eye 0.8-0pre1 user/utilities 204
batterygraph 0.3.2 user/utilities 356
beat-maker 0.1-1 user/multimedia 848
blok 0.1 user/games 1388
blubbels 1.0-maemo4 user/games 184
bounce 1.0.1 user/hidden 22036
capsule 1.0.3-0 user/graphics 34344
catblock 0.2-22 user/utilities 136
cbrpager 0.9.30-1 user/multimedia 288
celltowerinfo 0.0.2-0maemo2 user/network 164
celltowerinfo-dbg 0.0.2-0maemo2 user/network 8
conky 1.6.1-0maemo5-1.1 user/desktop 680
connectnow-home-widget 1.1 user/desktop 292
copernicium 1.4-2 user/science 264
cpufrequi 0.01-2 user/system 264
cpumem-applet 0.0.3 user/utilities 64
decoders-support 0.4 user/multimedia 84
digitallyimported 0.6.0-1 user/network 76
diskusage 0.7.20101220-2 user/utilities 252
dtg 1.0.153 user/office 8884
dtg-installer 1.0-4.2+0m5 user/other 92
dtn 2.7.0maemo-fremantle10 user/network 5080
earth 0.1 user/graphics 604
enigma 1.10-1svn1814-maemo1 user/games 21204
eyes-widget 1.0.0 user/desktop 188
facebook-installer 1.0-4.1.1+0m5 user/other 88
facebook-services 0.5.5 user/hidden 52
fapman 0.7-2 user/system 864
fapn 0.6-1 user/network 144
fbreader 0.12.10-28 user/utilities 3028
feedservice-plugin-amazon 0.3.5 user/hidden 320
feedservice-plugin-ap 0.2.22 user/hidden 216
feedservice-plugin-fb 0.5.5 user/hidden 264
feedservice-plugin-fb-common 0.5.2 user/hidden 60
feedservice2 0.5.9 user/hidden 212
fennec 1.1 user/hidden 33192
flashlight-applet 0.4-4 user/desktop 248
flashlight-extra 0.1-3 user/desktop 152
fmradio 2010.03.20 user/multimedia 2172
foreca-installer 1.0.1.1+0m5 user/other 88
foreca-weather-applet 0.9.5 user/desktop 816
fteller 1.0.1-3 user/utilities 112
gas-balls 1.0.8-1 user/hidden 308
gnome-nettool 2.22.0-1maemo6 user/utilities 2468
gnuplot 4.2.6-7 user/science 24
healthcheck 2.9.10 user/utilities 696
hildon-theme-meegoturkiye 1.0.0-1 user/desktop 9968
htop 0.8.3-1maemo5 user/utilities 192
jspeed 0.1-9 user/navigation 1040
libqtm-bearer 1:1.0.2-maemo4+0m5 user/libs 300
libqtm-contacts 1:1.0.2-maemo4+0m5 user/libs 1012
libqtm-location 1:1.0.2-maemo4+0m5 user/libs 256
libqtm-messaging 1:1.0.2-maemo4+0m5 user/libs 848
libqtm-multimedia 1:1.0.2-maemo4+0m5 user/libs 1544
libqtm-publishsubscribe 1:1.0.2-maemo4+0m5 user/libs 244
libqtm-sensors 1:1.0.2-maemo4+0m5 user/libs 336
libqtm-serviceframework 1:1.0.2-maemo4+0m5 user/libs 392
libqtm-systeminfo 1:1.0.2-maemo4+0m5 user/libs 420
libqtm-versit 1:1.0.2-maemo4+0m5 user/libs 468
liqflow 0.1.9 user/multimedia 1156
maemo-python-device-env 1.0.0-3 user/programming 32
maesynth 0.2.1-1 user/multimedia 7336
meegotouch-demos-widgetsgallery 0.20.52-1.o20101110121159+0m6 user/development 8896
meegotouch-theme-meego 0.1.2-1 user/graphics 4104
mirror 2.1-1 user/multimedia 188
morphoquickpanorama 1.1.3 user/hidden 542
mp-fremantle-004-pr 20.2010.36-2.004 user/system
mspede 1.1.0-0 user/games 496
mypaint 0.8.2-2maemo0 user/graphics 10476
n900-fmrx-enabler 1.5-4+0m5 user/libs 92
network-monitor 3.0.0-fremantle5 user/network 408
nhouselite 1.0.0 user/hidden 26960
offscr-anglemeter 1.0.1 user/hidden 972
offscr-blackboard-lite 1.1.1 user/hidden 1128
offscr-cube 1.0.1 user/hidden 2076
offscr-labyrinth-lite 1.0.6 user/hidden 1612
offscr-level 1.0.2 user/hidden 784
offscr-mirrorball 1.0.1 user/hidden 2352
offscr-pendulum 1.0.2 user/hidden 816
offscr-resistors 1.0.1 user/hidden 924
offscr-snowglobe 1.0.1 user/hidden 792
offscr-solitaire 1.1.3 user/hidden 1048
ogg-support 1.0.6~rc1 user/multimedia 136
opera-mobile 10.1beta1-6~fremantle0 user/network 15056
orrery 3.2.1-1 user/science 1380
pycallblocker 1.2-3 user/utilities 104
python2.5-qt4 4.7.5-maemo2 user/development 36
qcpufreq 0.4.3-1 user/system 324
rootsh 1.8 user/system 32
sense 1.0.0-1 user/games 604
sharing-service-facebook 0.5.1 user/hidden 184
skype-installer 0.3 user/hidden 1
sp360-sms 1.6.1-1 user/other 1084
spb-tv 1.0-34 user/hidden 768
speedo 0.1-13 user/navigation 100
speedometer 2.1 user/hidden 152
storageusage 1.1.4 user/utilities 216
sudser 0.2.0-4 user/system 36
tangram 1.0.1 user/hidden 1396
term-app-launcher 0.1-3 user/utilities 24
ttf-droid 1.01-dfsg0maemo3 user/graphics 4392
tutorial-home-applet 0.6.16+0m5 user/support 1292
tuxrace 0.4 user/games 65136
uremote 1.0.3 user/network 360
vlc-remote 0.6-1 user/multimedia 424
vncviewer 0.6.6-fremantle8 user/network 252
zoutube 0.2-3 user/network 92

amit_majumder 2011-02-03 05:08

Re: N900 Restart
 
also for some reason I am unable to uninstall catblock as well...

amit_majumder 2011-02-03 05:17

Re: N900 Restart
 
Quote:

Originally Posted by dsawhney (Post 934717)
You need to put a blank space between cat and /proc/bootreason

~ $ cat /proc/bootreason
sw_rst
~ $ cat /var/lib/dsme/stats/lifegaurd_resets
cat: can't open '/var/lib/dsme/stats/lifegaurd_resets': No such file or directory
~ $ cat /var/lib/dsme/stats/lifegaurd_restarts
cat: can't open '/var/lib/dsme/stats/lifegaurd_restarts': No such file or directory
~ $

9000 2011-02-03 05:26

Re: N900 Restart
 
Your package list gives whole new meaning to 'total noob'. :D

You've quite a lot of packages from _EXTRAS_ that would cause constant reboot, specifically, advanced-power-*.

I pity the last N900 you replaced, as she got blamed for yours doing.

dsawhney 2011-02-03 05:28

Re: N900 Restart
 
Quote:

Originally Posted by amit_majumder (Post 934726)
~ $ cat /proc/bootreason
sw_rst
~ $ cat /var/lib/dsme/stats/lifegaurd_resets
cat: can't open '/var/lib/dsme/stats/lifegaurd_resets': No such file or directory
~ $ cat /var/lib/dsme/stats/lifegaurd_restarts
cat: can't open '/var/lib/dsme/stats/lifegaurd_restarts': No such file or directory
~ $

my mistake, it should be lifeguard not lifegaurd

amit_majumder 2011-02-03 05:40

Re: N900 Restart
 
Quote:

Originally Posted by dsawhney (Post 934729)
my mistake, it should be lifeguard not lifegaurd

~ $ cat /proc/bootreason
sw_rst
~ $ cat /var/lib/dsme/stats/lifeguard_resets
cat: can't open '/var/lib/dsme/stats/lifeguard_resets': No such file or directory
~ $ cat /var/lib/dsme/stats/lifeguard_restarts
/usr/bin/ohm-session-agent: 1
/usr/bin/camera-ui: 1
/usr/bin/hildon-home: 5
/usr/bin/hildon-status-menu: 6
/usr/bin/flashlight-extra: 1
/usr/sbin/browserd -d: 1

amit_majumder 2011-02-03 05:57

Re: N900 Restart
 
Quote:

Originally Posted by 9000 (Post 934727)
Your package list gives whole new meaning to 'total noob'. :D

You've quite a lot of packages from _EXTRAS_ that would cause constant reboot, specifically, advanced-power-*.

I pity the last N900 you replaced, as she got blamed for yours doing.

Well the last N900 did not have anything on it, also when I purchased it and reached home I made my 1st call and it restarted after 20mins though I had like a good 50% battery power available.

9000 2011-02-03 05:59

Re: N900 Restart
 
Quote:

Originally Posted by amit_majumder (Post 934739)
Well the last N900 did not have anything on it, also when I purchased it and reached home I made my 1st call and it restarted after 20mins though I had like a good 50% battery power available.

Where did you buy it?

amit_majumder 2011-02-03 06:05

Re: N900 Restart
 
Quote:

Originally Posted by 9000 (Post 934740)
Where did you buy it?

It was a Nokia Priority dealer in Bangalore, India.

9000 2011-02-03 06:10

Re: N900 Restart
 
Quote:

Originally Posted by amit_majumder (Post 934742)
It was a Nokia Priority dealer in Bangalore, India.

hmm...is priority dealer equivalent to authorized dealer?

amit_majumder 2011-02-03 06:14

Re: N900 Restart
 
Quote:

Originally Posted by 9000 (Post 934745)
hmm...is priority dealer equivalent to authorized dealer?

Yes. They are the only authorized dealers in India that sell just Nokia phones and accessories.

amit_majumder 2011-02-03 06:16

Re: N900 Restart
 
also coming back to the issue here.. Is there any update here of what I can do to resolve this..?

9000 2011-02-03 06:19

Re: N900 Restart
 
Device with such obvious defect should not pass the QA. I was just wondering if they sold you refurbished one at the beginning. Anyway...get back to your problem. Have you started removing extras stuff one by one to see if the situation improved?

amit_majumder 2011-02-03 06:25

Re: N900 Restart
 
Quote:

Originally Posted by 9000 (Post 934748)
Device with such obvious defect should not pass the QA. I was just wondering if they sold you refurbished one at the beginning. Anyway...get back to your problem. Have you started removing extras stuff one by one to see if the situation improved?

Well I just took a new backup of everything on the device without the apps and device settings. so would you want me to format the device again and just restore the data and check. Also this does not happen constantly at times its on a loop but otherwise its just goes on usually when I am on call or playing music.
And the 1st handset was purchased like a week after it was released here in India, the current device is new box replacement which I received the next day.

9000 2011-02-03 06:33

Re: N900 Restart
 
Quote:

Originally Posted by amit_majumder (Post 934749)
Well I just took a new backup of everything on the device without the apps and device settings. so would you want me to format the device again and just restore the data and check. Also this does not happen constantly at times its on a loop but otherwise its just goes on usually when I am on call or playing music.
And the 1st handset was purchased like a week after it was released here in India, the current device is new box replacement which I received the next day.

Just remove the suspicious packages one by one. Start by the one I mentioned before.

amit_majumder 2011-02-03 06:34

Re: N900 Restart
 
Alright, I will have that done.

amit_majumder 2011-02-03 06:39

Re: N900 Restart
 
Quote:

Originally Posted by 9000 (Post 934751)
Just remove the suspicious packages one by one. Start by the one I mentioned before.

The Extras Packages have been removed..

9000 2011-02-03 06:45

Re: N900 Restart
 
I meant the installed packages....

amit_majumder 2011-02-03 06:59

Re: N900 Restart
 
I think my phone is way stable than before now, Just made a few calls as well as received calls and has not restarted yet. Although I will keep it under observation for the next 24hours.

9000 2011-02-03 07:10

Re: N900 Restart
 
Good luck.


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