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-   -   empty call log? (https://talk.maemo.org/showthread.php?t=72507)

nokiaqueen 2011-04-25 18:06

empty call log?
 
my call log is appearing empty for the past few days...how do I fix this?

eefo 2011-04-25 20:21

Re: empty call log?
 
Quote:

Originally Posted by nokiaqueen (Post 995151)
my call log is appearing empty for the past few days...how do I fix this?

reboot your phone !

nokiaqueen 2011-04-25 20:55

Re: empty call log?
 
I've turned it on and off a few times already and it's the same, empty call log. What else will work?

nokiaqueen 2011-04-26 00:57

Re: empty call log?
 
help??? :(

misiak 2011-04-26 01:08

Re: empty call log?
 
Quote:

Originally Posted by nokiaqueen (Post 995313)
help??? :(

As suggested in thread http://talk.maemo.org/showthread.php?t=56037 , you can open terminal, type this one magical command:
Code:

rm -rf .rtcom-eventlogger
(there shouldn't be any errors displayed) and reboot your phone after it. The downside is: it will wipe your while previous call and messages history.

ktchiu 2011-04-26 01:10

Re: empty call log?
 
wait! before you do anything theres a way to fix this without deleting any messages. gimme a min to look it up

ktchiu 2011-04-26 01:12

Re: empty call log?
 
ok here it is:
ttp://talk.maemo.org/showpost.php?p=929592&postcount=40

nokiaqueen 2011-04-26 01:32

Re: empty call log?
 
Quote:

Originally Posted by ktchiu (Post 995325)
ok here it is:
ttp://talk.maemo.org/showpost.php?p=929592&postcount=40

ok will try it..thanks

nokiaqueen 2011-04-26 01:34

Re: empty call log?
 
does this work for the call log too or just messages? because my messages are fine. Also i'm a noob when it comes to root access stuff

misiak 2011-04-26 01:54

Re: empty call log?
 
if you're afraid of loosing stuff, but still don't want to play with root commands, I suggest you this:

1. Open backup application (it's in application menu)

2. Create new copy, when it asks you what to copy select just "Communication and calendar"

3. After creating backup copy open terminal

4. Type
Code:

rm -rf .rtcom-eventlogger
5. Reboot your phone.

6. Open backup application and restore your last backup which you made just few minutes ago.

7. Reboot your phone once again

This solution should keep the same amount of messages and calls from the past as ktchiu's suggestion, but my option needs only typing one command in terminal, rest are programs with graphical user interface.

nokiaqueen 2011-04-26 02:05

Re: empty call log?
 
Quote:

Originally Posted by misiak (Post 995341)
if you're afraid of loosing stuff, but still don't want to play with root commands, I suggest you this:

1. Open backup application (it's in application menu)

2. Create new copy, when it asks you what to copy select just "Communication and calendar"

3. After creating backup copy open terminal

4. Type
Code:

rm -rf .rtcom-eventlogger
5. Reboot your phone.

6. Open backup application and restore your last backup which you made just few minutes ago.

7. Reboot your phone once again

This solution should keep the same amount of messages and calls from the past as ktchiu's suggestion, but my option needs only typing one command in terminal, rest are programs with graphical user interface.

ok so when I type that one command, I press enter after? and then close terminal and turn off my phone and turn it back on? I'm creating a back up right now

misiak 2011-04-26 02:13

Re: empty call log?
 
Quote:

Originally Posted by nokiaqueen (Post 995342)
ok so when I type that one command, I press enter after? and then close terminal and turn off my phone and turn it back on? I'm creating a back up right now

yes, you type: rm [space] -rf [space] .rtcom-eventlogger [enter] (note there is [dot] in front of rtcom-eventlogger) and when it finishes (new line will appear in terminal), you close terminal and reboot your phone.

nokiaqueen 2011-04-26 02:19

Re: empty call log?
 
Quote:

Originally Posted by misiak (Post 995347)
yes, you type: rm [space] -rf [space] .rtcom-eventlogger [enter] (note there is [dot] in front of rtcom-eventlogger) and when it finishes (new line will appear in terminal), you close terminal and reboot your phone.

I appreciate all your help Misiak. Thanks a lot =)

misiak 2011-04-26 02:20

Re: empty call log?
 
Quote:

Originally Posted by nokiaqueen (Post 995349)
I appreciate all your help Misiak. Thanks a lot =)

No problem :) Did it work for you? (and backup properly restored messages?)

nokiaqueen 2011-04-26 02:26

Re: empty call log?
 
Quote:

Originally Posted by misiak (Post 995350)
No problem :) Did it work for you? (and backup properly restored messages?)

my back up is still at 0%..it's been running for 15 mins now =/

Edit: never mind it's running finally now..at 50%...btw will my photos and videos be affected upon this command and reboot?

misiak 2011-04-26 02:37

Re: empty call log?
 
Quote:

Originally Posted by nokiaqueen (Post 995352)
my back up is still at 0%..it's been running for 15 mins now =/

Were you able to see messages in conversations app properly? It's strange... if it won't finish in next 15 minutes, it may not work at all (and to stop this hangup backup process you may need to reboot). Then you can only try what ktchiu suggested (more terminal commands) if you want to keep any information, if that wouldn't work either, you may need to type "my" command "rm -rf .rtcom-eventlogger" which will wipe all conversations and incoming/outgoing calls...

Do you remember after what event it disappeared? Any sudden reboot, call from strange number, Skype hangup, software update...? Or it just happened out of nowhere?;)

misiak 2011-04-26 02:39

Re: empty call log?
 
Quote:

Originally Posted by nokiaqueen (Post 995352)
Edit: never mind it's running finally now..at 50%...btw will my photos and videos be affected upon this command and reboot?

Happy to read that :) No, it affects only sms and IM chat messages and your phone calls (it wipes information used by apps "Conversations" and "Phone", any other data remains unaffected)

nokiaqueen 2011-04-26 02:44

Re: empty call log?
 
hmmm don't know the reason, could be some update for app that I installed. Just today I deleted most of the apps, but still call log is empty. My conversations app is weird. It sometimes disappears...but lately it's been running fine. However, for 3 of my contacts it shows as unread and when I try to open it, it won't let me read any of their messages, nor will it let me delete their message thread.

Right now it's 100% backed up, but it's been stuck like that for 5 mins now. I have the option to stop it, but nothing else. I'll wait and see what it does.

misiak 2011-04-26 02:52

Re: empty call log?
 
Quote:

Originally Posted by nokiaqueen (Post 995356)
hmmm don't know the reason, could be some update for app that I installed. Just today I deleted most of the apps, but still call log is empty. My conversations app is weird. It sometimes disappears...but lately it's been running fine. However, for 3 of my contacts it shows as unread and when I try to open it, it won't let me read any of their messages, nor will it let me delete their message thread.

Right now it's 100% backed up, but it's been stuck like that for 5 mins now. I have the option to stop it, but nothing else. I'll wait and see what it does.

If there are also conversations which cannot open, as you wrote, than no suprise backup is running so slow ;) After you complete all operations suggested by me the ones which could not open will be probably deleted anyway. Just be patient with this backup and later with restoring. I'm going offline now, but will for sure come back to this thread tommorow, so don't forget to report later if everything went fine. Goodnight :) (4:52 AM here)

nokiaqueen 2011-04-26 02:55

Re: empty call log?
 
Quote:

Originally Posted by misiak (Post 995358)
If there are also conversations which cannot open, as you wrote, than no suprise backup is running so slow ;) After you complete all operations suggested by me the ones which could not open will be probably deleted anyway. Just be patient with this backup and later with restoring. I'm going offline now, but will for sure come back to this thread tommorow, so don't forget to report later if everything went fine. Goodnight :) (4:52 AM here)

thanks a lot, will def let you know how it goes. hehe pretty late over there in Poland. 10:55 PM in US. Good Night. :) wow backup finally complete..yes! :)

nokiaqueen 2011-04-26 04:05

Re: empty call log?
 
ok I did exactly as you said..restored and conversation was back however same problem with those 3 contacts, messages couldn't be read or deleted. My call log was empty, and the call log continues to disappear. Maybe I should just do that command and not restore it and see if that works? =/

misiak 2011-04-26 10:26

Re: empty call log?
 
Quote:

Originally Posted by nokiaqueen (Post 995374)
ok I did exactly as you said..restored and conversation was back however same problem with those 3 contacts, messages couldn't be read or deleted. My call log was empty, and the call log continues to disappear. Maybe I should just do that command and not restore it and see if that works? =/

If you want, please send me PM with number of phones and names of these contracts, I can write a short script for you (you will just download it and run it) which will try to fix your db.

judibet 2011-06-06 17:55

Re: empty call log?
 
I've the same problem!
I deleted, restoring etc, nothing else!

I'll use your topic and I'll say us if it's ok...

judibet 2011-06-07 00:10

Re: empty call log?
 
Quote:

Originally Posted by nokiaqueen (Post 995374)
ok I did exactly as you said..restored and conversation was back however same problem with those 3 contacts, messages couldn't be read or deleted. My call log was empty, and the call log continues to disappear. Maybe I should just do that command and not restore it and see if that works? =/

I've the same problem.

I do all the possible, but nothing!
It's amazing to have that without do nothing!

judibet 2011-06-08 17:49

Re: empty call log?
 
I've call history now!

I think it's while dumping SQLite database, after a reboot and it's work so so now...


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