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-   -   N9/N950 Email/Mail for Exchange - Get help & give feedback here (https://talk.maemo.org/showthread.php?t=78480)

jahaugum 2011-10-26 19:31

Re: N9/N950 Email/Mail for Exchange - Get help & give feedback here
 
1 Attachment(s)
I'm experiencing an issue with exchange 2003 when I start to get warnings about my password is about to expire (2 weeks before it actually do). This seem to cause the sync to fail most of the time.

I've enabled logging for actiesync and it can seem like there is a http status 403 (forbidden) causing the failure. See attached log snippet.

A bit anoying since the company I work for got requirements to change my password every 3 months.

DanielW 2011-10-26 23:15

Re: N9/N950 Email/Mail for Exchange - Get help & give feedback here
 
It is sad that only one MfE account can sync contacts.

I have a work Exchange account from which i want to sync mail, calendar, contacts.
I also have a google account from which i want to sync email, calendar and contacts.

And well, now I can either use contacts from my work or my private contacts. But i can not sync both.

Does anyone know a workaround for this?

I need my work and private contacts on my phone :-(

Pebby 2011-10-27 05:55

Re: N9/N950 Email/Mail for Exchange - Get help & give feedback here
 
The requirement for a lock code when using MfE without the 'non-provisional device' button checked is quite frustrating. I searched the threads, but has anyone discovered a work-around yet?

Sergey_Kashin 2011-10-27 09:17

Re: N9/N950 Email/Mail for Exchange - Get help & give feedback here
 
Sorry for such big delay, that was a reaaaally busy days :)

Quote:

Originally Posted by prefiks (Post 1112803)
I can't send any message from my imap account. From watching smtp traffic it looks like n9 tries to use BURL extension when talking to my smtp server, server which don't support it and don't publish it in its capabilities list. My guess is that email client have buggy code similar to http://meego.gitorious.org/meego-mid...t.cpp#line1125 where it check if imap or smtp server is capable of using BURL, but not if both flags are set simultaneously.

Checked, you are right, we have the same bug. Thanks that you found it!

Quote:

Originally Posted by sjordet (Post 1112860)
Btw, when I send mail through SMTP, I just get my email-adress as sender, not my name as I would expect and like :) I guess this is a known bug?

Checked. Bug should be fixed in the update (not in the PR1.1).

Quote:

Originally Posted by shmerl (Post 1113101)
Thanks. At least in PR 1.1 missing sender name bug is still present. On a side note, are there any plans of adding LDAP directory contacts support?

as far as I know - nope, not in in the plan.

Quote:

Originally Posted by Milhouse (Post 1113251)
Sorry for arriving late to this useful thread...

I've raised two defects/enhancements against the N950 Beta1 and Beta2, which are still not addressed in PR1.1 (2.2011.39-5):
...........

Thanks for the post. Noted.

Quote:

Originally Posted by 888 (Post 1113331)
my existing problems are: every few days my other email accounts stop connecting to the server. I have to delete them and create them again.

And I still have the problem of some emails not showing messages, only titles.

Can you attach the logs for your problem? Don't forget to remove any private info that you don't want to share.

Quote:

Originally Posted by mnnm (Post 1113395)
i have the same problem as 888. Every 2-3 days, my yahoo mail account stops connecting to the server. Error reads 'smtp address not available' or something like that. I only have that one email account set up...
i can't send emails either.

It's getting frustrating having to delete and set up my email every few days.

Attach the logs, please.

Quote:

Originally Posted by mooglez (Post 1113418)
i have n9 setup to use gmail

in gmail i have firstname@lastname.com as the default email address
but the phone only allows me to send emails as firstname.lastname@gmail.com

is there anywhere that this can be changed?

As far as I remember, you should configure your account by the special way (check google support (like FAQ etc.) for more info, or I'll find it a bit later :) ).

Quote:

Originally Posted by Milhouse (Post 1113707)
N950/PR1.1 bug:

I'm also noticing that the email scheduling is not being respected. For example, Google account, Gmail schedule set as follows: Always up-to-date, 08:00 to 01:00, Monday-Sunday, Off peak set to Off yet I'm still receiving email at 03:00 which shouldn't be happening, but it does, and it's not easily reproducible either (just sent myself an email, not delivered so it's not all mail, just some).

This scheduling bug didn't happen with Beta1 or Beta2, although that was when I was using the "Other Mail" account for Google Mail, only since PR1.1 have I been using the new Google account for GMail.

Hmm, never saw that bug, will ask our testers about this bug. Thanks.

Quote:

Originally Posted by markn (Post 1113825)
I see others also having this problem so something is obviously wrong with the software?

Is this a known issue? It is frustrating, especially as I am off overseas shortly and will be wanting to use this feature.

Attach the logs, please.

Quote:

Originally Posted by eres (Post 1113878)
is there any way to synchronize notes between N9 and Exchange?

Nope.

Quote:

Originally Posted by oprocopio (Post 1113906)
I created an account with my provider address (automatic creation NOT manual) and with this account I can send e-mail without problems.

but if I create an account manually (own server) sending is not possible.

seems there is a problem when you create accounts manually.

are you using CRAM-MD5 on your server?

Quote:

Originally Posted by ripla (Post 1114005)
Problem: only the primary calendar is synced.

Is there a possibility that N9 will support syncing multiple calendars from a Google account over Exchange?

Nope, Google server returns to us that it has only one calendar (the primary one). (But looks like you found the solution :-D )

Quote:

Originally Posted by ripla (Post 1114146)
My next problem is with Google Apps and the keycode it requires. My "normal" google account via exchange didn't impose any keycode requirements, but our companys google apps account does. And I couldn't find a way to turn it off. Is this something that is configured from the Exchange server (in this case, the Google Apps admin)?

If this is a server requirements, then you can't disable it (at least while this MfE account is configured :) ).

Sergey_Kashin 2011-10-27 09:23

Re: N9/N950 Email/Mail for Exchange - Get help & give feedback here
 
Quote:

Originally Posted by DanielW (Post 1114296)
Does anyone know a workaround for this?

Sorry, but no workaround (at least for now ;) ).

Quote:

Originally Posted by Pebby (Post 1114372)
The requirement for a lock code when using MfE without the 'non-provisional device' button checked is quite frustrating. I searched the threads, but has anyone discovered a work-around yet?

Again, no workaround. This is a server requirement.

mnnm 2011-10-27 10:34

Re: N9/N950 Email/Mail for Exchange - Get help & give feedback here
 
Quote:

Originally Posted by Sergey_Kashin (Post 1114447)
Sorry for such big delay, that was a reaaaally busy days :)


Checked, you are right, we have the same bug. Thanks that you found it!


Checked. Bug should be fixed in the update (not in the PR1.1).


as far as I know - nope, not in in the plan.



Thanks for the post. Noted.



Can you attach the logs for your problem? Don't forget to remove any private info that you don't want to share.



Attach the logs, please.



As far as I remember, you should configure your account by the special way (check google support (like FAQ etc.) for more info, or I'll find it a bit later :) ).



Hmm, never saw that bug, will ask our testers about this bug. Thanks.



Attach the logs, please.


Nope.


are you using CRAM-MD5 on your server?



Nope, Google server returns to us that it has only one calendar (the primary one). (But looks like you found the solution :-D )


If this is a server requirements, then you can't disable it (at least while this MfE account is configured :) ).

I'm very sorry but I am a noob.. how do I get into the logs?? I appreciate any help you can give, but am not tech savvy at all. Sorry. :o

Sergey_Kashin 2011-10-27 11:06

Re: N9/N950 Email/Mail for Exchange - Get help & give feedback here
 
Quote:

Originally Posted by mnnm (Post 1114490)
I'm very sorry but I am a noob.. how do I get into the logs?? I appreciate any help you can give, but am not tech savvy at all. Sorry. :o

Just use this wiki page :)
I believe it contains quite simple instructions :rolleyes:

sanders 2011-10-27 12:27

Re: N9/N950 Email/Mail for Exchange - Get help & give feedback here
 
Quote:

Originally Posted by oprocopio (Post 1113958)
Solved!

If you have a folder named: something like "sent" (Sent, sent-items, zz_Sent) then it doesn't function.

Maybe the application tries to save the mail in this folder but something goes wrong.

I have read somewhere that the mail application use "burl" and this function isn't implemented in a lot of imap servers.

So I deleted my mail account on the device (you HAVE to delete the account)...renamed "Sent" to "Zent"...re-created the account on the device...now I can send mails.

That's really strange!

Well done for finding a solution!

If the IMAP server supports URLAUTH and the SMTP server supports BURL and there is a sent folder detected on the IMAP server then the N9 should upload the message directly to the sent folder on the IMAP server and access it from the SMTP server using BURL. This avoids sending every message twice (once to the SMTP server, and again to the IMAP sent folder) which is normally necessary when using IMAP/SMTP and a sent folder on server.

However there appears to be a logic bug in the client so that if (the IMAP server supports URLAUTH or [wrong should be and] the SMTP server supports BURL) and there is a sent folder detected then an attempt to use BURL is made.

I've reported this bug, with a suggested fix. Won't be fixed in 1.1, hopefully next release after that.

sanders 2011-10-27 12:34

Re: N9/N950 Email/Mail for Exchange - Get help & give feedback here
 
Quote:

Originally Posted by sjordet (Post 1111237)
Hi!

2) I would really appreciate an option to choose what folder to save sent emails in for IMAP. Now they are coming in "Sent", which at least is much better than just some local storage. But it would be awesome to choose that folder. I would be more than happy with just an gconf-setting or something...

Regards,
Stian

This is not officially supported.

It should be possible to do by editing the qmailstore.db file directly, and using sql, but it's not simple. I can probably look into it if you really want to know how to do it.

As I said this is not officially supported. You can corrupt the mail database. You will have to do it at your own risk.

oprocopio 2011-10-27 12:50

Re: N9/N950 Email/Mail for Exchange - Get help & give feedback here
 
Quote:

Originally Posted by sanders (Post 1114526)
Well done for finding a solution!

If the IMAP server supports URLAUTH and the SMTP server supports BURL and there is a sent folder detected on the IMAP server then the N9 should upload the message directly to the sent folder on the IMAP server and access it from the SMTP server using BURL. This avoids sending every message twice (once to the SMTP server, and again to the IMAP sent folder) which is normally necessary when using IMAP/SMTP and a sent folder on server.

However there appears to be a logic bug in the client so that if (the IMAP server supports URLAUTH or [wrong should be and] the SMTP server supports BURL) and there is a sent folder detected then an attempt to use BURL is made.

I've reported this bug, with a suggested fix. Won't be fixed in 1.1, hopefully next release after that.

Thanks for the note. Actually I can live with the renamed folder. But I'm waiting for the bugfix.


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