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- - [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10 (https://talk.maemo.org/showthread.php?t=89556)

setter

2013-07-08 14:15

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Quote:

Originally Posted by bwalter (Post 1357673)

You are probably using one of the old items. Package has been uploaded for all ones but QA has only reviewed one item so far:

- 363791 (official item) has already the 1.2.0 version.
- 366068 and 357611 (old items): 1.2.0 release still pending...

Thanks for info! Then I hopefully just have to wait some days :D

Jordi

2013-07-08 22:49

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

This new version is pretty impressive! The improvements are huge: OSM maps and offline tiles... and finally the power consumption is really low, thanks to the longer GPS measurement intervals.

Quote:

Originally Posted by setter (Post 1357674)

Thanks for info! Then I hopefully just have to wait some days :D

No need to wait: just buy the last version, the developer deserve this, I bought the 3 ones :)

setter

2013-07-14 08:18

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

What happens if I uninstall MeeRun, will I be able to download it again then without another payment?
Since they have vacation at QA I maybe have to wait until August until they have fixed the other versions.....

bwalter

2013-07-14 08:57

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

I guess that you don't need to pay again, even after uninstalling MeeRun. I also don't know what's happening to the other items (I uploaded the new package for more than 1 week...).

Quote:

Originally Posted by setter (Post 1358799)

setter

2013-07-16 15:24

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

I got tired of waiting and tried to uninstall it but now when I go to Store it tells me that I'm going to pay to get the download. :(

I still have my receipt number and date but how to contact Store and complain?

bwalter

2013-07-16 15:30

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Easiest thing is to ask Nokia for refund and purchase the new item. Nokia provides absolutly NO help for that and don't care about it, they only care about new customers and personal presents from Microsoft...

Quote:

Originally Posted by setter (Post 1359408)

I got tired of waiting and tried to uninstall it but now when I go to Store it tells me that I'm going to pay to get the download. :(

setter

2013-07-17 14:18

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Nokia tried to figure out what was wrong but they didn't succeed. They offered my money back but I said no, it's no idea for only 3 euro ;)
I will buy version 1.2.0 and see if the coming updates works after that.

talmuth

2013-07-18 07:58

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

The only thing i'm really missing with it is heart-rate tracking.

BTW: is there any bug/issue tracker for this app otherwise this thread?

minimos

2013-07-18 16:15

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Today I got the update notification for... one of the older packages for MeeRun (sorry I'm not sure which is which) and all I get is a "download failed".
From apt-get update the only significant error message is:
"Fatal error: Server sent invalid ContentEntry"

KaukoSaarinen

2013-07-18 18:24

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Quote:

Originally Posted by minimos (Post 1359885)

There sometimes are problems with the Nokia shop while trying to download applications. You may be successful next time.

bwalter

2013-07-21 20:52

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Do you still have the download issue?

Quote:

Originally Posted by minimos (Post 1359885)

DJJonosound

2013-07-21 21:01

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

I would really love to see a current speed meter.
Would be extremely helpful when riding with my phone on the handlebars as a HUD ;D

talmuth

2013-07-22 17:14

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9

Quote:

Originally Posted by berrybear (Post 1351574)

It would be very useful to add clock to program lockscreen.

THIS!!! (+ time left until sunset)

talmuth

2013-07-22 17:18

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Quote:

Originally Posted by knobtviker (Post 1353437)

Now that you went crossplatfrom I suggest doing a server side after you update N9 client.
Run the competition to the ground and create a new working and simple sport and activity portal. ;)

Actually, after comparing three such portals (sportstracker, endomondo, and strava) i'm thinking about creating such thing very often

minimos

2013-07-22 17:45

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Quote:

Originally Posted by bwalter (Post 1360803)

Do you still have the download issue?

Yep. Same error. Just tried now, with the device using home WiFi connection.
Checked also that Store at least works by installing some free app, and it's ok.

sponka

2013-07-30 12:14

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

I did uninstall my old version (iirc was 1.1.3) and went to store -- got only 1 hit for version 1.2.0, but should pay again ...

Edit: I bought one of depreciated 357611 or 366068
Items are unavailable

Wrote complaint :mad:

sponka

2013-08-13 16:26

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

It's been 14 days since I wrote email to ContactCentre.Europe@nokia.com and no response, so I left message on nokia forums. Very dissapointed by nokia ...

bwalter

2013-08-13 20:03

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

I have tried to forward your complaint to Nokia again. Let's see if it helps... The easiest thing to to is to ask for refund and buy the new item, instead.

Quote:

Originally Posted by sponka (Post 1366989)

It's been 14 days since I wrote email to ContactCentre.Europe@nokia.com and no response, so I left message on nokia forums. Very dissapointed by nokia ...

mer2os

2013-08-14 21:14

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

can't update to version 1.2
i've been trying since it came up...

keirux

2013-08-17 22:41

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Hi there,

I recently discovered your app and I gave it a try but there are still some great things missing for me in order to use it as my main tracking app...I would love if you could add support to heart rate monitor, I normally use Sport Tracker with a HR Belt but since ST team has stopped support for symbian and I currently own a brand new 808 Pureview I´m frustrated with the ST team, so if you could add some features really important from a personal point of view like being able to see in real time the speed, distance and BPM in the locked screen while mountain biking I would switch to your app right now!!

Thanks for your time.

bwalter

2013-08-18 11:22

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

I am not sure if the 808 PureView supports BT 4.0 (Smart, LE), in that case adding HRM support for BT 4.0 would be a good idea. Supporting older devices is currently not planned.

Changeable fields (including real-time speed) is planned, also for the lock screen!

Quote:

Originally Posted by keirux (Post 1367950)

bwalter

2013-08-18 11:23

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Thanks Nokia... As I suggested before, the easiest thing to to is to ask for refund and buy the new item, instead. I hope it will work!

Quote:

Originally Posted by mer2os (Post 1367311)

can't update to version 1.2
i've been trying since it came up...

KaukoSaarinen

2013-08-20 07:29

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Quote:

Originally Posted by bwalter (Post 1368018)

Nokia 808 Pureview has Bluetooth 3.0 support only.

http://www.gsmarena.com/nokia_808_pureview-4577.php

A HR support and reliable altitude info would be awesome.

BTW. It seems strange to me that the altitude info on Sports Tracker and Endomondo ST, for example, is variable even while water sports as kayaking. You know that altitude is not changing, so wouldn't it be wise to use a calculated average altitude during a workout while water sports?

juiceme

2013-08-20 11:33

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Quote:

Originally Posted by KaukoSaarinen (Post 1368285)

BTW. It seems strange to me that the altitude info on Sports Tracker and Endomondo ST, for example, is variable even while water sports as kayaking. You know that altitude is not changing, so wouldn't it be wise to use a calculated average altitude during a workout while water sports?

If the altitude value is taken from GPS rather than from map contours this is what's expected to happen. The vertical positioning accuracy of GPS is really poor when compared to the horizontal plane positioning accuracy. This page explains it nicely.

On the other hand, you propably don't want to use altitude values pulled off google maps, since you cannot know that the user isn't airborne, as hang-gliding for example :D :D

bwalter

2013-08-20 17:53

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

That's the reason why altitude information is not yet available.

Altitude values from the Big Google Network is indeed not an option, although I guess that knowing the activity and having a toggle option would be enough to decide wether ground altitude will be used or not ;) The goal is to use the SRTM database instead and make sure that it can also be used offline. The Google Observatory method, besides requiring an internet connection to spy you, is limited in terms of number of queries.

Quote:

Originally Posted by juiceme (Post 1368323)

tenchman

2013-08-20 20:18

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Seems that MeeRun has a problem reestablishing a GPS connection after loosing it for some reason. I was cycling 4 days ~550km. To save battery power the GPS intervall was set to 10s. Sometimes GPS connection got lost and i had to start another App like GPSMeeFo to reestablish GPS because MeeRun wasn't able to do so.

Can confirm that someone other than my red A**? :D

joearchi

2013-08-23 15:42

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Yep, same issue. Using GPSMeefo too. I've noticed it's quicker to have signal back. Or maybe it's a common placebo effect ;)

Garp	2013-08-26 06:43

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

what's wrong the red stop buttom not working at all?:confused:

latency

2013-08-26 06:53

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Quote:

Originally Posted by Garp (Post 1369414)

what's wrong the red stop buttom not working at all?:confused:

You need to swipe up on the stop button. It's a nice feature preventing the user from accidentally clicking the button while running.

bwalter

2013-08-26 09:19

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

And I still need to find out a good way to make it obvious. A small animation maybe...

Quote:

Originally Posted by latency (Post 1369416)

You need to swipe up on the stop button. It's a nice feature preventing the user from accidentally clicking the button while running.

bwalter

2013-08-26 09:22

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Which phone are you using? There was a similar report from a Symbian user and might be related to a combination symbian/model xxx/Qt.

Quote:

Originally Posted by tenchman (Post 1368432)

ggabriel

2013-08-26 16:36

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Hi, bwalter,

Thanks a lot for this application - I purchased it today and gave it a first test run (literally ;-) ), it's great to have an alternative, especially one that exports data to open formats, which is something that seems to be in decline across the board lately.

Can I make a few suggestions? Some of which you may already have, but here they go anyway:
- The lock screen should really be in the LPS screen (the one that has the clock, player controls, etc.). The rationale being that I often use the phone with a password, and I have to type it every time I want to access my training information. This isn't too much of a hassle as I can either deactivate it or just do it, however, in very cold weather when you need gloves, swiping becomes difficult if not impossible, so the LPS screen becomes the preferred place as you can see it by pressing a button.
- It would be great if the lock screen displayed the speed at which you are going, even better if you can configure what information you can have, within reason.
- I have done one training as yet, but I am suspecting that you can only export one training each time - if this is true, it'd be great if you could export everything at once.
- You mentioned in this thread that you will port this to Sailfish once you get your hands on a device - did you manage to give it a go with the SDK? At least work can get started!
- It would be fantastic if you could read other Open Street Map formats, aside from the tiles, in particular the compressed binary one. You could then import a lot easier and a lot more. Not sure whether this is too relevant, though, as I would be tempted to use MeeRun for map viewing, which isn't the intended purpose, but I thought I'd mention it as downloading tiles from OSM ends up with you having a lot of files, and you can very easily reach the limit of the file system in terms of inodes.

That's it for now, great job and keep at it!

Gabriel

bwalter

2013-08-26 21:21

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Thanks a lot for the great feedback!

Quote:

Originally Posted by ggabriel (Post 1369538)

- The lock screen should really be in the LPS screen (the one that has the clock, player controls, etc.). The rationale being that I often use the phone with a password, and I have to type it every time I want to access my training information. This isn't too much of a hassle as I can either deactivate it or just do it, however, in very cold weather when you need gloves, swiping becomes difficult if not impossible, so the LPS screen becomes the preferred place as you can see it by pressing a button.

I understand the argument with the gloves :) But for the moment, I will focus on improving the MeeRun lock screen, see next point ;)

Quote:

- It would be great if the lock screen displayed the speed at which you are going, even better if you can configure what information you can have, within reason.

Yes, it is planned to support changeable fields, both for the normal screen and for the lock screen! This includes average or current speed and (maybe) altitude.

Quote:

- I have done one training as yet, but I am suspecting that you can only export one training each time - if this is true, it'd be great if you could export everything at once.

Yes, that would be indeed much better. I also have the idea of synchronizing the trainings with a given folder (in that case, no need to import/export any more).

Quote:

- You mentioned in this thread that you will port this to Sailfish once you get your hands on a device - did you manage to give it a go with the SDK? At least work can get started!

Yes, work can definitely be started (and I should give it a new try, even though I have not been that lucky with the simulator so far...). In my experience, real devices are needed (especially for the GPS and filter calibration) and speed up the development quite a lot, though.

Quote:

- It would be fantastic if you could read other Open Street Map formats, aside from the tiles, in particular the compressed binary one. You could then import a lot easier and a lot more. Not sure whether this is too relevant, though, as I would be tempted to use MeeRun for map viewing, which isn't the intended purpose, but I thought I'd mention it as downloading tiles from OSM ends up with you having a lot of files, and you can very easily reach the limit of the file system in terms of inodes.

Reading the compressed binary data would be great! A lot of work though... Current priorities are audio coach, changeable fields, altitude measurement and offline maps. And afterwards, everything is possible ;)

KaukoSaarinen

2013-08-27 05:26

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Quote:

Originally Posted by ggabriel (Post 1369538)

Good feedback and ideas Gabriel! However, as knobtviker wrote earlier, ``Leave reviews guys on Nokia Store.
Best way to inform rest of users...´´

This is important for new users and testers of MeeRun.

sponka

2013-09-12 18:39

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Hi all,

Is there anyone who purchased app that was later removed and sucessfuly gained access to current version?

I came nowhere with their "support", they basicaly say GFY.

Can post mails if anyone interested.

Thanks,
b.

berrybear

2013-09-12 19:04

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Quote:

Originally Posted by sponka (Post 1373912)

Tweet complain at https://twitter.com/NokiaHelps
Ask for refund for old version. Buy new one version.

sponka

2013-09-12 20:44

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Quote:

Originally Posted by berrybear (Post 1373918)

Tweet complain at https://twitter.com/NokiaHelps
Ask for refund for old version. Buy new one version.

Twitter??? OMG :eek: ... But yea, why not

Refund? Guess not - that's reply I got when asked for refund (first mail was for faulty download and after a month I wrote second one and asked for refund):

Quote:

Hi Mr. ***,

Thank you for contacting Nokia Careline.

You have stated in your email that you want a refund for the application that was purchased from the Nokia Store that was remove. In accordance to this matter, we would like to inform you that Nokia Store only acts a marketplace for applications. Its availability on the Store including on when it will be removed depends on the discretion of it own publisher/developer. We recommend that you try to contact them to obtain accurate support with regard on their application.

Moreover, please understand that we only process refund for the following criteria:

(a.) the Content you have ordered is faulty
(b.) the Content Nokia delivers to you does not match the description of the Content you ordered via the Service;
(c.) technical problems delayed or prevented delivery of your Content or accidental multiple orders caused by such technical problems, your sole and exclusive remedy with respect to such Content will be either replacement of such Content, or refund of the price paid for such Content, as determined solely by Nokia. Otherwise, no refunds are available.

You can visit the link and look for number 11 (Cancellations and refunds) statement:

http://store.ovi.com/legal/terms

We seek for your understanding and patience on this case. Have a blessed day!

To obtain more accurate and real time support, please contact us from the link below:

http://www.nokia.com/si-sl/podpora/kontakt/

For more information about Nokia products and offered services, please visit our official website:

http://www.nokia.com/si-sl/

Yours sincerely,

Jan S.
Nokia Service Professional
Nokia Care

My reply:

Quote:

Dear Mr. Jan S.,

I received your response stating I'm not eligible for refund and I find my order:

a) faulty
c) affected by technical problems

- I bought application that was removed from store
- same application is later added to store but under different number

faulty: http://store.ovi.com/content/357611
faulty: http://store.ovi.com/content/366068
current: http://store.ovi.com/content/363791

Please refund or enable downloading version 363791 that is currently in store. I have no idea what went wrong but to my knowledge store has/had 3 versions of same application and users who were early adopters cannot download current version due Nokia's removal.

I found your suggestion that I should complain to developer very unprofessional - please clean your mess (3 versions of same application).

Wish you best and eagerly waiting for your response,
****

berrybear

2013-09-12 21:05

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

sponka yes Twitter coz it's public. I have solved all my troubles with Ovi (but for other app) after I contact to NokiaCare and my local Nokia via Twitter only. Via e-mails I got annoying pointless conversation or simple ignoring. Be persistent and patient but don't be rude. After some conversation tweets I've got refund and I buy renew version.

berrybear

2013-09-12 21:17

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

I should to clarify. It was not my idea for refund. NokiaCares by themselves gives me refund for app I can't download coz of they error (some months ago they publish apps with error to downloads and MeeRun was in this wave). So NokiaCare make me refund to take off from me.

sponka

2013-09-13 14:01

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Thanks for explanation.

/rant on
As for rude part -- I'm not very proud of my reaction but I'm also not sorry for my response. I work for international company that has offices all arount the world except in USA & Australia. We are in fast moving business dealing a lot face-to-face and beeing office manager I know what's fast response. It's their job to deal with customers and I'm sure my request is pretty simple -- we are not in stone age (anymore) and considering all info they require when complaint is submitted even monkey could solve ... something. Solely my opinion, of course :)
/rant off

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