maemo.org - Talk - Jolla tracking numbers

I suppose......I'll have to get a few shots of Scottish whiskey inside then decide if I still feel like an unwanted stepchild to Jolla :confused:

For Norway, I still feel like "I'm the LAST ONE".
I have never, ever waited so long for a tech gadget [to ship].

I feel your pain AMD, guess I won't leave this thread until both the phone and the limited other half has been received :rolleyes:

Just wanted to make you feel better, other people are waiting too, and maybe will wait more than you ;)
Hope you get it soon anyway. :D

ziller

2013-12-28 15:39

Re: Jolla tracking numbers

Quote:

Originally Posted by ziller (Post 1398904)

I'm pretty sure the tax-fiasco was corrected after 25th November. I paid my pre-order on 25th and had to pay the full price (€399), but when I checked back a few days later, the cost of the device had already been reduced to €312.

I've already written Jolla care about this, no response yet (though tbf I'm not in a hurry and not expecting to get a response either until the shipments are done).

Jolla Care got back to me yesterday about this and wrote that they will refund the double VAT :)

Need to send a copy of the customs declaration (with VAT invoice/receipt), my IBAN+BIC and it's settled!

argonius

2013-12-29 18:10

Re: Jolla tracking numbers

Quote:

Originally Posted by ziller (Post 1401535)

Thanks for letting me know. Did you have to pay the Swiss VAT upfront or is there an invoice?

ziller

2013-12-29 18:34

Re: Jolla tracking numbers

Quote:

Originally Posted by argonius (Post 1401876)

Thanks for letting me know. Did you have to pay the Swiss VAT upfront or is there an invoice?

I'll see that on Monday when the delivery arrives :)

But my past experience with FedEx deliveries from EU would suggest that there's an invoice arriving roughly a week later, haven't had to pay upfront so far.

trashin

2013-12-29 20:12

Re: Jolla tracking numbers

In Norway you pay duty tax before you're handed the parcel, at least if the Jolla delivery is done the same way as parcels from other EU countries.

The delivery driver will bring a handheld terminal to collect...

ziller

2013-12-29 20:33

Re: Jolla tracking numbers

Quote:

Originally Posted by trashin (Post 1401927)

Same here if the delivery is done by Swiss Post, but the courier companies, such as FedEx or DHL, just send an invoice sometime later by post.

Yean3d

2013-12-30 04:28

Re: Jolla tracking numbers

Hi,
I'm living in France and Jolla shipped my phone through Fedex. Unfortunately they did a mistake and gave me an invalid Fedex tracking number: "7.97383E+11" ; that looks like the number was copy-pasted to some Excel sheet where some digits were removed and replaced by this "exponent+11".

Now Fedex can't deliver my device until I give them some explanations about how to reach my door. The drama came when I called them and they asked for my Fedex tracking number, which I don't have!

I tried to get my tracking number from the "Track by reference" tab on Fedex website. But it says: not found. Unlucky me.
I posted a ticket to Jolla care for them to retrieve my Fedex number. It's been 10 days now, no news. So here I am, waiting...

Yean3d

2013-12-30 06:40

Re: Jolla tracking numbers

It's so frustrating to know that my device is in Fedex's hand and they do really want to deliver it, but they just can't because of this 7.97383E+11 tracking number :(.

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