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maemo.org - Talk (https://talk.maemo.org/index.php)
-   Jolla1 & TOH (https://talk.maemo.org/forumdisplay.php?f=56)
-   -   Jolla tracking numbers (https://talk.maemo.org/showthread.php?t=91913)

Rauha 2013-12-12 08:03
Re: Jolla tracking numbers
 
Quote:
Originally Posted by ste-phan (Post 1395313)
Is there an Android app yet that alerts whenever my Jolla order changes from "paid" to "picking" to...?
Mine was shipped on monday, arrived on tuesday and the store status is still 'Paid'.

cvp 2013-12-12 08:07
Re: Jolla tracking numbers
 
i think "in picking" is meaning, that the post will come to jolla and take the package´s

kollin 2013-12-12 08:22
Re: Jolla tracking numbers
 
Quote:
Originally Posted by Rauha (Post 1395325)
Mine was shipped on monday, arrived on tuesday and the store status is still 'Paid'.
Ahhhh, love the smell of optimism in the morning! :rolleyes:

strongm 2013-12-12 08:43
Re: Jolla tracking numbers
 
>Mine was shipped on monday, arrived on tuesday

You're not making any friends here you know ... ;)

ggabriel 2013-12-12 08:49
Re: Jolla tracking numbers
 
if anybody is really really desperate.... http://www.ebay.co.uk/itm/Jolla-Whit...item43c2dbf467

Casanunda 2013-12-12 08:57
Re: Jolla tracking numbers
 
Quote:
Originally Posted by ggabriel (Post 1395341)
if anybody is really really desperate.... http://www.ebay.co.uk/itm/Jolla-Whit...item43c2dbf467
Wow, not bad.

Someone's going to make some nice profit out of that one...

I'm not that desperate though.

Rauha 2013-12-12 09:13
Re: Jolla tracking numbers
 
Quote:
Originally Posted by strongm (Post 1395340)
>Mine was shipped on monday, arrived on tuesday

You're not making any friends here you know ... ;)
I wasn't bragging.

Meant that people still on 'Paid' could actually have their package allready in the shipping chain. Jolla store status isn't reliable, at least in my case.

xgoan 2013-12-12 09:27
Re: Jolla tracking numbers
 
Quote:
Originally Posted by ste-phan (Post 1395313)
Is there an Android app yet that alerts whenever my Jolla order changes from "paid" to "picking" to...?
Android? Please ask for a Harmattan version :P

seiichiro0185 2013-12-12 09:37
Re: Jolla tracking numbers
 
Jolla is on it again, My status just changed to "In Picking" :)

Order No 20000083x from Germany

vitaminj 2013-12-12 09:41
Re: Jolla tracking numbers
 
Hurrah, I can stop pressing F5 - 803 (UK) In Picking!
Spreadsheet updated

kpblxa 2013-12-12 09:48
Re: Jolla tracking numbers
 
20000108x still paid :(

Casanunda 2013-12-12 09:50
Re: Jolla tracking numbers
 
Mine is "in Picking" now, too.

20000080X - Germany
Pre- ordered 100€ on 22nd May, finished order on 25th November.

jesper 2013-12-12 09:51
Re: Jolla tracking numbers
 
You have at least tracking numbers.
I'm still waiting to receive the login needed for the web shop.

//j

gaelic 2013-12-12 10:00
Re: Jolla tracking numbers
 
My Tracking id is 20000025x and I'm still in picking ... If shipping happens today or tomorrow it might arrive in AT on Monday :)

zlatko 2013-12-12 10:05
Re: Jolla tracking numbers
 
@gaelic
What you mean by "Tracking id is 20000025x"? This is NOT tracking number, just order ID. When your parcel is processed by Itella then you will have tracking ID that can be used to actually track the progress of your shipment. When your order is "In Picking" that means Jolla is waiting for the courier service to come and pick your parcel.

epmt 2013-12-12 10:14
Re: Jolla tracking numbers
 
Quote:
Originally Posted by evk (Post 1395324)
I also doubt that peoples predictions have much to do with reality. We now absolutly nothing about how the work is setup, and what problems there are. We don't even now what the picking status means.
Here is a novel suggestion:

Maybe Jolla could tell us how it is setup? How fast it is estimated to progress? As a startup, I doubt they really have major business secrets to shield in the logistics. People understand it is rudimentary, it is just heating up. They just need info.

Maybe last week Jolla could have told us delay is possible due to this and that reason. You know, BEFORE they were late. And not decided to withhold that information.

This probably would take someone from Jolla mere minutes to gather. Not all of them are packing phones. Or if they are, they could tell that too. Put in a photo or two, be social. Say, give us an estimated percentage of how many pre-orders are picked and packed a day.

You know, openness. Being unlike. That kind of thing. I'll bet it would have saved Jolla tons of questions (and badwill) too.

Jolla wants to be treated as an open startup, yet act like pretty much every company with delivery issues - withholding information on problems, then late PR statements and silence, leaving the community to try and fill out the picture.

Loyalty is not often gathered by vague statements or emotional outbursts. That is what all companies do. Honesty and openness about what is really going on goes a lot further - and that means putting out actual, timely information. The on the ground reality.

Even now, Jolla has chosen not to really do that. What do we really know? And that is telling of how this has been handled.

People, especially Finnish people, are usually very forgiving when one is up-front with them. Brutal honesty can yield surprisingly good returns, yet is so rarely excercised. Especially at this early in Jolla's story, in this particular juncture of it that directly affects their initial supporters, that honesty would - to me - seem like the best policy.

I'm sure Jollas will eventually come. By Christmas, no less. But the communications aspect was a missed opportunity at being Unlike. We could be reading about their trials and tribulations and feel a part of the process. Think of what a semi-daily blog on the shipping process could have achieved. They could have chosen to be open.

Instead there is mostly silence and repeating the same PR phrases that say nothing. Instead, unfairly or not, some community members are now labelling Jolla's sailors as Pirates - there's a wordplay I don't think anyone wanted.

gaelic 2013-12-12 10:15
Re: Jolla tracking numbers
 
Yes I meant order ID. Keep calm, everyone notices that by reading the number.

ggabriel 2013-12-12 10:17
Re: Jolla tracking numbers
 
Quote:
Originally Posted by epmt (Post 1395390)
Here is a novel suggestion:
There is a venting thread... please let's keep this one for status announcements, probabilistic estimations, and alike...

lupastro 2013-12-12 10:24
Re: Jolla tracking numbers
 
I have also ordered and paid my Jolla and I also wish I had it with me...BUT, all of you should remember that when the order was made, it was stated that the shipping would take about 3 or 4 weeks. We all knew that.

Taking into account that the firsts orders were from November 25th on, they are still in good timing.

3 weeks from November 25th -> December 16th
4 weeks from November 25th -> December 23rd

They said that phones ordered before December 2nd would be delivered in December. Just for the record, December has 31 days...

And believe me, I'm like most of you impatiently waiting. I leave on vacation on December 20th, and if I do not receive the phone then, I will have to wait until Mid-January. Thank would be really crappy.

epmt 2013-12-12 10:59
Re: Jolla tracking numbers
 
Quote:
Originally Posted by ggabriel (Post 1395394)
There is a venting thread... please let's keep this one for status announcements, probabilistic estimations, and alike...
I have no desire to vent. Mine is actually a solid suggestion to the Jolla people reading this thread: Please provide more information as to where the shipping is going and how you estimate it progressing. They could do it, probably quite easily too.

Jolla, are you picking in order number sequence? And at which number are you currently progressing?

zwer 2013-12-12 11:03
Re: Jolla tracking numbers
 
Quote:
Originally Posted by lupastro (Post 1395401)
And believe me, I'm like most of you impatiently waiting. I leave on vacation on December 20th, and I do not receive the phone then, I will have to wait until Mid-January. Thank would be really crappy.
Similar here... But if I don't get mine delivered by 22nd to the Netherlands, I'll have to wait 'til late Feb to get it :(

Granted, I paid for mine on the 2nd, had some trouble with my CC and couldn't do it any sooner... Still, it would be nice to get it by the 22nd so I could actually do a bit of programming for it on my 'vacation' during January... *fingers crossed*

happycheesecake 2013-12-12 11:03
Re: Jolla tracking numbers
 
Order #200000898 - In Picking - to UK :)

Silwer 2013-12-12 11:06
Re: Jolla tracking numbers
 
200000943 to Estonia is still in Paid status.

evk 2013-12-12 11:17
Re: Jolla tracking numbers
 
Quote:
Originally Posted by epmt (Post 1395390)
People, especially Finnish people, are usually very forgiving when one is up-front with them. Brutal honesty can yield surprisingly good returns, yet is so rarely excercised.
As a general statement. I find this to be very true. And something i meet again and again in my own work.

Everytime you anwser; "Sorry, we messed up things, we can't delivier on our promises". You usally get a Thank you! back. Openess is almost always appreciated.

cvp 2013-12-12 11:25
Re: Jolla tracking numbers
 
Quote:
Originally Posted by Silwer (Post 1395420)
200000943 to Estonia is still in Paid status.
Friends..... Please..... please stop write "still paid" ... we know that all have paid, what we dont know is if it "in picking/shipping/shipped" ;)


EDIT: and we know now, that eklar (Order ID 2000009xx) have now "in picking". There now over xxxx900 ;)

t-n900 2013-12-12 11:27
Re: Jolla tracking numbers
 
I have received my Jolla in Finland, first wave 100e preorder, number 100000634 or something, status is still paid..
But who cares when I have my Jolla in hand right now. :D

zwer 2013-12-12 11:30
Re: Jolla tracking numbers
 
Quote:
Originally Posted by t-n900 (Post 1395432)
But who cares when I have my Jolla in hand right now. :D
What a way to generate community hate with your first post. Bravo, sir! :p

mikecomputing 2013-12-12 11:41
Re: Jolla tracking numbers
 
Quote:
Originally Posted by Silwer (Post 1395420)
200000943 to Estonia is still in Paid status.
couldn't care less if status has not changed seriously WTF is peoples problems here?

Why repost same statuses every day? Instead be happy that others has changed because that shows it move forwards! You will get your device!

jaark 2013-12-12 11:54
Re: Jolla tracking numbers
 
Quote:
Originally Posted by mikecomputing (Post 1395437)
Why repost same statuses every day?
So that we will all know when they have received their device. When we don't see a 'still not here' status report from them, we will know that it's there and they are too busy playing with it.

Silwer 2013-12-12 11:57
Re: Jolla tracking numbers
 
Quote:
Originally Posted by Silwer (Post 1395420)
200000943 to Estonia is still in Paid status.
Just changed to "In Picking".

vlad_dracul 2013-12-12 11:59
Re: Jolla tracking numbers
 
Mine just changed to In Picking, #1037 from Romania.

wout.martens 2013-12-12 12:08
Re: Jolla tracking numbers
 
Mine as well !! Order #200000985
Shipping to Belgium !!

SamGan 2013-12-12 12:08
Re: Jolla tracking numbers
 
Quote:
Originally Posted by epmt (Post 1395390)

Loyalty is not often gathered by vague statements or emotional outbursts. That is what all companies do. Honesty and openness about what is really going on goes a lot further - and that means putting out actual, timely information. The on the ground reality.
Indeed I agree. The Jolla WebShop FAQ says:
"After we scheduled the sales start with DNA we encountered some unexpected technical problems in the shipping process for pre-order customers."


Unexpected technical problems in the shipping process? This sounds really cheesy. Like throwing out something to make the customer buzz off without saying anything.

Come on Jolla, you can do better than this vague and opaque pseudo-explanation.

pipould 2013-12-12 12:12
Re: Jolla tracking numbers
 
Quote:
Originally Posted by wout.martens (Post 1395451)
Mine as well !! Order #200000985
Shipping to Belgium !!
200001106, still in picking :D:mad:

lupastro 2013-12-12 12:13
Re: Jolla tracking numbers
 
Quote:
Originally Posted by SamGan (Post 1395452)
Indeed I agree. The Jolla WebShop FAQ says:
"After we scheduled the sales start with DNA we encountered some unexpected technical problems in the shipping process for pre-order customers."


Unexpected technical problems in the shipping process? This sounds really cheesy. Like throwing out something to make the customer buzz off without saying anything.

Come on Jolla, you can do better than this vague and opaque pseudo-explanation.
Who knows, maybe the technical difficulties were as follows:
- Jolla got 10000 phones in stock.
- Jolla got 10000 preorders
- DNA wanted 5000 phones inmediately for selling at the stores
- Therefore....5000 of the preorders had to be delayed....

Technical Problems = we are still waiting for more devices from the factory.

I can't find any other explanation.

kpblxa 2013-12-12 12:28
Re: Jolla tracking numbers
 
200001080 in picking :)

att 2013-12-12 12:29
Re: Jolla tracking numbers
 
Quote:
Originally Posted by lupastro (Post 1395458)
Who knows, maybe the technical difficulties were as follows:
- Jolla got 10000 phones in stock.
- Jolla got 10000 preorders
- DNA wanted 5000 phones inmediately for selling at the stores
- Therefore....5000 of the preorders had to be delayed....

Technical Problems = we are still waiting for more devices from the factory.

I can't find any other explanation.
Maybe you can't but I can find a million other explanations.

Miharin 2013-12-12 12:35
Re: Jolla tracking numbers
 
I got mine yesterday. In the Jolla store, you can see how many times an app has been downloaded. Android compatibility app has 3000 downloads, so by the power of deduction I'd say there are about 3000 Jollas in the wild :)

nbedford 2013-12-12 12:37
Re: Jolla tracking numbers
 
1156 in picking

nbedford 2013-12-12 12:38
Re: Jolla tracking numbers
 
Quote:
Originally Posted by Miharin (Post 1395474)
I got mine yesterday. In the Jolla store, you can see how many times an app has been downloaded. Android compatibility app has 3000 downloads, so by the power of deduction I'd say there are about 3000 Jollas in the wild :)
Or maybe 1500 Jolla's that have each been factory reset once :p


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