maemo.org - Talk - Jolla tracking numbers

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- - Jolla tracking numbers (https://talk.maemo.org/showthread.php?t=91913)

Re: Jolla tracking numbers

I just realized that my package won't arrive before monday. :(

Re: Jolla tracking numbers

same here :( , but you arrive a tracking id? or your status is in this moment on shipping? or on in picking?

Re: Jolla tracking numbers

Quote:

Originally Posted by v2px (Post 1396069)

I just realized that my package won't arrive before monday. :(

LOL mine neither #3358

Re: Jolla tracking numbers

Quote:

Originally Posted by mattaustin (Post 1396061)

@zlatko @celebrant @gsalone

Looks like you are correct - I just phoned FedEx a second time and they said their internal system shows it as still awaiting customs clearance, and that I can ignore the 'cancelled' status :)

FedEx representative in Greece was more than sure the parcel will be delivered on Monday, as airplane is expected Monday early in morning and immediately after they put in trucks and deliver.. high hopes? :confused:

Re: Jolla tracking numbers

Quote:

Originally Posted by nekron (Post 1395965)

after technical problems had been solved i can exclusively present you the top secret jolla shipment algorithmn. You can even simulate the whole shipment process!

Code:

# coding: Utf-8

#

# secret jolla shipment algorithm

#

# changelog:

# 20131211   fixed technical problems with queue

#



from random import shuffle

from time import sleep



def get_secret_jolla_shipping_order_queue(preorders):

        """

        this is the top secrect jolla shipping alogrithm

        that takes care of your presales order number.

        """

        shipping_order = range(0, preorders)

        shuffle(shipping_order)

        for in_picking in shipping_order:

                Yield in_picking

                

if __name__ == '__main__':

        Presales = 10000

        shipments_per_day = 400

        shipment_order = get_secret_jolla_shipping_order_queue(presales)

        for order_no in shipment_order:

                Print 'picking order number %d ...' % order_no

                sleep(24*60*60/shipments_per_day)

        print 'hurray, all jollas left harbour!'

cheers and happy waiting!
Nek

LOL!
♪ Everyday I'm shuffling ♪

Re: Jolla tracking numbers

Quote:

Originally Posted by HtheB (Post 1396010)

Guess I'll be the last one to get the Jolla :( order number 4099

Hah, try 4121 :( My CC was blocked due to suspicious activity (being used in 3 different countries in a short succession, what can I say, I drive fast :o ) and my bank managed to solve the issue mere hours before the 2nd Dec deadline thus I was amongst the last ones to order it...

And what's worse is that if they don't deliver it by the 22nd I won't be able to get my hands on it until late February or possibly even March :(

Re: Jolla tracking numbers

#200001709 -> In picking! (changed at around 13:45 UTC) Yessss! :p

Btw. I can't update the spreadsheet right now, maybe too much users viewing it?

Edit: Spreadsheet updated, it worked for the 3rd try.

Re: Jolla tracking numbers

Quote:

Originally Posted by gaelic (Post 1395869)

It seems 'in picking' doesn't neccessarily mean it's not sent yet.

Mine is still 'in picking' but i got a tracking number this morning. And it was already sent yesterday morning from Finland via Stockholm via Paris via Köln to Munich (wtf? Fedex). So I'm waiting until it arrives in Innsbruck from Munich (maybe already today).

edit: saw just now that the status is 'shipped' right now.

Nice to see another Jolla in Innsbruck... guess that makes you THE FIRST ONE, meh :).

Re: Jolla tracking numbers

Quote:

Originally Posted by N9uwu (Post 1396093)

Nice to see another Jolla in Innsbruck... guess that makes you THE FIRST ONE, meh :).

Hehe. It arrived today. But unfortunately I've (alsmost) no time to play around during the weekend.

Re: Jolla tracking numbers

For those who saw the strange FedEx status of shipment being cancelled, please do not worry. We (Jolla) did not cancel any shipments, we're trying desperately to get the Jollas in your hands! There seems to be some kind of mess-up in FedEx's systems as well, being Friday the 13th and all. FedEx will deliver the device to you, probably on Monday. In the meantime please do not email care about this topic. They're already overwhelmed plus there's nothing they can do in this situation. Thanks and hope you get your Jollas soon!!

Re: Jolla tracking numbers

Quote:

Originally Posted by cybette (Post 1396116)

I truly hope so!

Re: Jolla tracking numbers

@jamar, @v2px
Did you receive a tracking number?

Re: Jolla tracking numbers

Quote:

Originally Posted by cybette (Post 1396116)

I knew it! FedEx is in the bottom of this...they always create a mess of some kind followed by lame excuses :rolleyes:

Re: Jolla tracking numbers

Well... We didn't get Jolla "today"

-> s/milk/Jolla/g;

Re: Jolla tracking numbers

Quote:

Originally Posted by simon@ (Post 1396126)

@jamar, @v2px
Did you receive a tracking number?

Nope, still in picking.

Re: Jolla tracking numbers

Quote:

Originally Posted by cybette (Post 1396116)

Thanks and hope you get your Jollas soon!!

Me too, but mine's been sitting in picking for over 24 hours, poor thing ...

Re: Jolla tracking numbers

Quote:

Originally Posted by cybette (Post 1396116)

... being Friday the 13th and all.

Now that was a good one. :D

I never realized during the day, but looking back, it explains a lot. I should've gone shopping tomorrow. ;)

Re: Jolla tracking numbers

Quote:

Originally Posted by v2px (Post 1396069)

I just realized that my package won't arrive before monday. :(

Relax and take a beer, like me, its friday for got sake!

I am sure some Jolla employed can't do that because they work with shipping...

Re: Jolla tracking numbers

Quote:

Originally Posted by cybette (Post 1396116)

For those who saw the strange FedEx status of shipment being cancelled, please do not worry. We (Jolla) did not cancel any shipments, we're trying desperately to get the Jollas in your hands! There seems to be some kind of mess-up in FedEx's systems as well, being Friday the 13th and all. FedEx will deliver the device to you, probably on Monday. In the meantime please do not email care about this topic. They're already overwhelmed plus there's nothing they can do in this situation. Thanks and hope you get your Jollas soon!!

Now guys/girls be happy not getting the device today then ;)

Re: Jolla tracking numbers

Quote:

Originally Posted by mikecomputing (Post 1396142)

Relax and take a beer, like me, its friday for got sake!

I am sure some Jolla employed can't do that because they work with shipping...

Real sailors can drink while shipping :o

Re: Jolla tracking numbers

Quote:

Originally Posted by ste-phan (Post 1396148)

Real sailors can drink while shipping :o

::burp:: :D

Re: Jolla tracking numbers

You guys are awesome :D

Re: Jolla tracking numbers

Finland takes its toll

Re: Jolla tracking numbers

Quote:

Originally Posted by simon@ (Post 1396126)

@jamar, @v2px
Did you receive a tracking number?

Not yet, just In picking. But I expect to get the tracking number in a day or two...

Re: Jolla tracking numbers

Quote:

Originally Posted by ste-phan (Post 1396148)

Real sailors can drink while shipping :o

Classic sailors prefer rum......but....Jolla being Finnish (at heart) prefer Vodka I suppose......???? :D

Re: Jolla tracking numbers

Quote:

Originally Posted by trashin (Post 1396159)

Classic sailors prefer rum......but....Jolla being Finnish (at heart) prefer Vodka I suppose......???? :D

Koskenkorva is the traditional option here: http://en.wikipedia.org/wiki/Koskenkorva_Viina

Re: Jolla tracking numbers

That is interesting, I just entered my order id from the jolla shop url and apparently somebody else has the same id like mine. I am hoping that it is just a data entry typo in the spreadsheet..

Re: Jolla tracking numbers

http://i.imgur.com/QfCc1Ci.jpg
Finally, my tracking number arrived :D

Re: Jolla tracking numbers

Quote:

Originally Posted by cquence (Post 1396172)

That is interesting, I just entered my order id from the jolla shop url and apparently somebody else has the same id like mine. I am hoping that it is just a data entry typo in the spreadsheet..

Well, it is _open_ spreadsheet in Internet... Maybe someone just playing or something... bad behavior...

Re: Jolla tracking numbers

12.12.2013 16:52 Picked up VANTAA FI
13.12.2013 18:18 Delivered Rosice u Brna CZ

:)

Re: Jolla tracking numbers

No Jolla for me for this weekend. Order finally changed to "in picking" though.
In the end I guess it's all good as I would have never actually read for the test extravaganza I have going on till next Tuesday. No matter how much In convinced myself I would have been able to do so. ;)

Re: Jolla tracking numbers

I don't know if this has been mentionned already, probably, but I can't follow every page of this thread anymore.

The spreadsheet clearly demonstrated that shipping process is being prioritized based on the order numbers, those we got after full payment of the Jolla (except for the Finland priority above all). This is surprising, as this is not what we were told, and the spreadsheet also shows that these order numbers do not match the preorder dates, nor the invitations to Helsinki.

I suppose Jolla considered that with several waves of webshop invitations sent to first preorderers, then the following ones, and so on, they would have obtained order-based priority batches pretty close to the preorder-priority list they announced. It is true, and it should have worked quite well if unexpected issues would not have impeded their capability to ship each corresponding batch at once.

However, the mistake here - supposedly unrelated to the issues they have acknowledged - is that webshop invitations have not been sent according to preorder date. I myself received it in the second wave despite being invited to Helsinki (which was a good descriptor of my preorder-priority), and I know several people who got webshop credentials in the first wave despite preordering one week after May 20th, despite not being invited to Helsinki, and who got their device delivered while many earlier preorderers still have their status on "in picking".

They obviously had a chronological list based on preorders because they used it to invite people to Helsinki before any device was paid. The reason why they finally decided not to use it, and use the order list instead, remains obscure to me. Of course they can only ship paid devices, but they could just have filtered the preorder list to get only users who had fully paid by December 2nd. Using order list is obviously simpler, but that is not what they announced, and it can even be far from what they announced since webshop access does not correlate quite well with preorder date. And consequently, the same applies to order number and shipping status. For most people it works good enough, but it's really unfair for a minority of users who were bumped down for no reason.

This message is not a complaint, there is no point complaining anymore and I hope I will get the device by the end of the next week. This is just my attempt towards deciphering the method they used.

Sorry for the long post, no rage in it. Frustration is almost over (my brain does not know anymore what frustration is anyway, its frustration-specialized neurons are burnt :]). Just trying to sum up (well, wall of text is not a good summary, sorry) what we've learned from the spreadsheet.

Hope Jolla is not going to thank me for my patience, I am not being patient. I am forced to wait. :[

tl;dr - My understanding of how they defined priorities

# Basics
Devices served in preorder order (see JollaHQ tweets).

# Objectives
1. Finnish first wave, whatever the amount paid.
2. Rest of Europe first wave, 100 € first.

# Process
Can only ship fully paid device, so:
Preorder date → Webshop access in discrete waves → Expectations of order numbers based on initial preorder date, separated in cohorts depending on the webshop access wave. Shipment of a full cohort, or wave, should be done all at once (or close) to prevent unfair priorities among users belonging to the same wave.

# Problem
It seems that what happened is mostly the above, but to some extent, the following:
Preorder date ┐ Webshop access in discrete waves → Expectations of order numbers based on initial preorder date.

(Yes, I tried to use ASCII to draw a wrong way, sorry for that. :X)

Re: Jolla tracking numbers

I can't see any spreadsheet!?
Where the hell is this spreadsheet file that everyone talks about?!

No tracking number yet, but order #2...871 is in picking.

Re: Jolla tracking numbers

Quote:

Originally Posted by HtheB (Post 1396227)

I can't see any spreadsheet!?
Where the hell is this spreadsheet file that everyone talks about?!

Here it is.

Quote:

Originally Posted by HtheB (Post 1396227)

I can't see any spreadsheet!?
Where the hell is this spreadsheet file that everyone talks about?!

Search through the posts of earlier this week, maybe Monday. (Sorry, don't have it available in my N9)

Re: Jolla tracking numbers

Quote:

Originally Posted by Watchmaker (Post 1396230)

Here it is.

Re: Jolla tracking numbers

Quote:

Originally Posted by Dave999 (Post 1396234)

Here it is.

No, it's not there. It's here. :p

Re: Jolla tracking numbers

Oh no, he is back! :p

Re: Jolla tracking numbers

Seems to me from the spreadsheet that phones are moving into "In Picking" somewhat faster than they are then being shipped. I wonder if this is evidence of a new problem with Itella: Jolla staff working as hard as possible to get about 800 phones ready to ship per day, and then only approx. 400 phones per day being actually shipped.