Re: Jolla tracking numbers
 

That is definitely not the order they are following though, if they are trying to imply an order. Second wave orders have shipped while some day 1, wave 1 orders haven't.

Re: Jolla tracking numbers
 

Hmmm...

http://money.cnn.com/2003/01/27/news..._manatdoor.jpg

Re: Jolla tracking numbers
 

no, you are not wrong.
my response (look some pages back) from Jolla Care was very similar.

Re: Jolla tracking numbers
 

Mine also. A cheap copy-paste trick from the FAQs.

Re: Jolla tracking numbers
 

received my phone today! Christmas is saved lol, hope you get your phoned soon too!

Re: Jolla tracking numbers
 

congratulations :)

Re: Jolla tracking numbers
 

Order#? Location? Spreadsheet?

Kiitos - Thanks

Re: Jolla tracking numbers
 

Hey, guys,

Do we keep updating the spreadsheet? Or is it only via this form? e.g., status, last date checked, and all that.

Re: Jolla tracking numbers
 

It would be awesome for all of us who are still waiting if everybody keeps updating as many info as possible in the spreadsheet. Thanks!

WTF is going on?
 

It looks like no order after 200001959 is being processed since last friday ... (According to the spreadsheet).
Come on Jolla ! This is not just lack of communication ... This starts looking like a joke and not a very funny one.

Re: WTF is going on?
 

Let's hope it is the same situation as last week where they shipped a lot of devices and didn't update the shop status until they where delivered.

Re: WTF is going on?
 

Hope is the one thing i still have of getting my Jolla before Xmas:cool:

Order#: 32xx - still PAID Country: Finland

Re: Jolla tracking numbers
 

Hope they didn't run out of phones :eek:. They did run out of special edition Other Halves...

Re: Jolla tracking numbers
 

Then they got a big fat problem. If I am not getting my Jolla in December (actually the 4 Weeks end for me next Monday), I hope they will compensate us someway (maybe Poppy Red Other Half for all? :D:D:D:D:D:D)

Re: Jolla tracking numbers
 

The December 12th mail from Jolla said that all the Jollas are in Finland, so I don't think they have run out.

The international text was a little different, as was noted here a few pages back, though.

Anyway, with the poor communications from Jolla, it is hard to say what the exact situation is. Running out of Limited Other Halves certainly was surprising - and a bit ironic to get a "The First One" OH in an after delivery.

Oh well, some first day pre-orders are still unshipped so I guess the macabre joke of The Last One someone made some days back was quite fitting.

Still, I think there is a good chance the orders will ship before Christmas. I just wish the comms were better, include more actual info and not copy-paste-generic-PR-fluff-FAQ kind of stuff.

Re: Jolla tracking numbers
 

It's beginning to smell really fishy. I think they are waiting for more Jollas, as they gave many to DNA. Problem is shipping from China to findland and then out to everyone that is missing a Jolla. Why can't they give us more info?

Re: Jolla tracking numbers
 

At this point it would be much more fair to plainly inform the customers so that we could decide whether to wait or to cancel the order ... Seriously if I am not getting the phone by December I will ask for some form of compensation

Re: Jolla tracking numbers
 

M Jolla finally arrived!!! :D

Order #1733, shipped to France, "In picking" since 13/12.
However there is no OH.

Updating the spreadsheet.

Re: Jolla tracking numbers
 

Sigh... can we quit the whining, please? I can undestand if people coplain January 1st, but otherwise Jolla said 3-4 weeks and then they informed "in December". We are kind of half way through it, so just be patient.

Has anybody transitioned from Paid to something else recently? Or has anybody received their Jolla and wasn't expecting it? That's the kind of things to post in this thread.

FWIW, I want Jolla to deliver my phone through my chimney using Santa as a courier, on the 24th at midnight. And that's exactly at midnight. They can help themselves to milk and biscuits.

EDIT: added please

Re: Jolla tracking numbers
 

Originally they promised the Limited Other Halves to be send separately at later time, so I was actually surprised that they started to deliver the Limited Other Halves with the phones.

Re: Jolla tracking numbers
 

Who are you to call people whining? Jolla already failed to respect the priority order. People being concerned and asking for more specific information to alleviate their concerns on the shipping process is not whining. Simply because you are content does not mean everyone else should follow your specs on when and how to express their concerns.

As for the 3-4 weeks, for most people 4 weeks comes up during the Christmas break, and two business days after it the latest for probably a very small minority that paid the last possible day. So I can understand some anxiety when Christmas is only 4 business days away and status stands at Paid. We are well past the middle of 3-4 weeks for most people.

Sure, that is useful too. I'm sure people will post when something happens, but it hasn't happened much recently it seems. In the meanwhile, my opinion is other kinds of information is needed as well - seeing as Jolla is apparently not going to provide that info to us.

Hey a logical fallacy veiled in sarcasm! ;)

By the way, I don't think they've run out of Jollas. I think their issue is shipping throughput. I remain hopeful that they can ship all before Christmas.

Re: Jolla tracking numbers
 

This is true. However, it would have been one thing to send all LE The Other Halves in one go. Now that most have gotten them in their shipment and only some haven't, it seems a little strange and slightly uncomfortable because those who get them later really weren't in the same dinghy than those did get them earlier.

I mean, it wouldn't matter at all normally, but they did make big hay about "The First Ones". That kind of looses it luster later.

Re: Jolla tracking numbers
 

Communication is not copying and pasting from the FAQ ...
Business is business and they have plenty of room to improve on that ...

Re: Jolla tracking numbers
 

Received my phone a few hours ago. :)
#2..1620, Germany

Re: Jolla tracking numbers
 

There is the venting thread if people want to relieve their feelings.

http://talk.maemo.org/showthread.php?t=91987

Re: Jolla tracking numbers
 

No, that is simply not true.
I ordered just in time to get Jolla by December 24th (the end of the 4th week). At least for me, it is huge difference between getting it on December 24rd or sooner and December 25th or later.

The only reason why I have ordered it now (despite some financial difficulties) was to get it for Christmas - otherwise I would do it sometimes in the Spring.

The 'end of December' deadline was announced _after_ I ordered. Knowing the Christmas delivery rush, it makes sense to expect Jolla sent by, say, Thursday, so no, we are not halfway through.

I know it was a risky bet, but I don't think there's anything wrong about expecting the conditions of the order to be fulfilled. So, please, stop with this 'you guys are just whining' attitude (nothing personal against you ggabriel, I mean this in general).
I respect Jolla for what they are doing and I believe in them. What is beyond my mind is why there are so many people trying to silence those who just expect to get the product they ordered in the originally announced timeline...

Exclaimer: I see no point in posting in a sarcastic 'venting' thread. I am just reacting to the post above.

Re: Jolla tracking numbers
 

I see it simply as business decision to save in shipping costs :)

Re: Jolla tracking numbers
 

Thanks for everyone updating the spreadsheet :)

Re: Jolla tracking numbers
 

I'm nobody, and I'm sorry if I offended you. Whining, complaining, relieving feelings, potatoes, tomatoes. However, I do want to keep this thread on topic. Go to the venting thread to express your feelings.

Anyway, got tired of this (like others I believe). So I'll hang up on the thread+spreadsheet.

Re: Jolla tracking numbers
 

Mostly dissapointing because I got the impression that they wanted act and run the thing like a seriously taken business. Turns out that its much more like a Freerunner club for Linux phones run by volunteers, apert from corporate style communications where problems dont exist until customers find about them themselves.

Which is fine I guess, just not what I expected.

Re: Jolla tracking numbers
 

That is the industry standard practise. That is what is taught in service trainings and materials. Even Amazon does that.

Re: Jolla tracking numbers
 

It does go vice-versa, you could have ranted on the venting thread.

But I personally think it is more useful to keep this thread about Jolla order tracking in general (including all kinds of insight), and much of what some call venting or whining on this thread is actually informative - we get information from various parts of the world about the order status that way. It really helps in getting the bigger picture of what is going on. Relegating that to "whining" or "venting" status, does not - in my opinion - serve the flow of information at all. Instead if proposes to hide actual information.

Just my opinion.

Re: Jolla tracking numbers
 

Sure they do. And it is very frustrating if you have a specific request that doesn't fall in line with their script.

Then again, Amazon and the likes have industry standard machines of order fulfillment too, which obviously - judging by the results - Jolla does not.

Maybe Jolla should do their comms on the level of their business too. It would, in my opinion, benefit them more than doing the large business comms while doing the small business work.

Emulating industry standard certainly isn't Unlike either.

Re: Jolla tracking numbers
 

Any comment from Cybette would be very much appreciated !
Cybette are you still following this thread ?

Re: Jolla tracking numbers
 

Sure. But together with not having enough of them it becomes a bit iffy to me.

Not a big deal at all, but takes a tiny sliver of shine off the LE TOH experience.

Re: Jolla tracking numbers
 

Try making a joke about elves or booze. :p

Re: Jolla tracking numbers
 

Call it whining or not, I don't care. But despite not worrying till now I start to wonder what's going on with order numbers 200001950 (which mine is very close to) upwards. My order status hasn't changed since Nov 25th and is still in being "Paid". We can assume that all with status "Picking" & "Shipping" are on the way to people or already received - so that's fine. But what with the others? Are there new problems Jolla's having?

FedEx could deliver till morning of December 24th - afterwards I'll be gone and have no clue what will happen or what I should do about it. According to Jolla's info incl. info on social media I simply didn't expect AT ALL that delivery would take longer than this date.

Since the very first tweet of Jolla I was sure I would use their platform (back then it wasn't sure there would be a phone), I pre-booked 2 of their phones at first chance (and wore their T-Shirt at first chance ;-) ).

The ONLY mistake I made was following: Being in a completely different time-zone on Monday November 25th 9am central EU time. Even there I tried to hurry and paid the phone while sitting in traffic jam on my N9 using expensive roaming network costs.

So with my story I want to say: Just because I failed paying the phone within the first hours, I'm now punished with days of waiting despite being "A first one".

Yes this is frustrating and I don't want to worry about not being around when FedEx (or who ever) rings the door bell. I kinda start to wish to postpone the delivery till January which resolves the problem of not being home around Christmas time (where I visit family). Worst case I hope I can change delivery address to a neighbour or so directly with FedEx.

Re: Jolla tracking numbers
 

20000150x changed in Jolla shop to shipped status. Even got the tracking code for FedEx.

The device is traveling around the EU :D Already been to Sweden and France. Should arrive to Estonia tomorrow.

Re: Jolla tracking numbers
 

Whats the point send mail to jolla.com when it is shipped :eek: Contact fedEX direcly instead?

Re: Jolla tracking numbers
 

WTF Rickard Stallman's son delivering :eek: