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-   -   Jolla tracking numbers (https://talk.maemo.org/showthread.php?t=91913)

0rphu 2013-12-20 11:15

Re: Jolla tracking numbers
 
I too made a shipping time estimate on FedEx site. If the shipment leaves Helsinki today, I'd get it on 27th. Another week, oh well... I better get involved in something to get my mind of the fact, like... housekeeping :(

trashin 2013-12-20 11:50

Re: Jolla tracking numbers
 
Order #273
25 Days since overpayment in full (25/11)
9 Days 'In Picking' (from 11/12)
No device in hand, No FedEx status, No tracking mail from Jolla.

3 days left until the Twitter estimate of 3-4 weeks expire for me since payment in more-than-full.
11 days left until I have the device in hand which has been promised in ALL mails received by me from Jolla and iterated in the official shipping FAQ (device to be 'received in December'):
https://jolla.zendesk.com/entries/31...-Shipping-Info

I'm counting down the days, keeping the faith that Jolla WILL deliver upon their promises even to us outside-the-EU customers.
If a group shipment is done for us outsiders I hope they kick it into action this year!

mariusmssj 2013-12-20 12:44

Re: Jolla tracking numbers
 
Quote:

Originally Posted by Quaddy (Post 1399069)
still too definitive a comment, you said people will get them, we arent just talking about the UK, zwer is in Serbia for example, plus, there have been several examples of the route going 'round the houses' so to speak, via different countries and taking far longer than the *ideal* quoted times mentioned by the courier, of course they are going to show optimal lead times.

we are talking about in practice, thats why i say the comment is too definitive, i also know that phones have shipped very quickly, but some have not, if all had, i could understand your optimism.

i will soon be able to let you know, if you are correct in all instances about shipment to the UK, as mine falls into that category and went into picking two days ago, thus in reality should have shipped.

I do know what you mean, I am worried actually but I want to stay positive. Hopefully all goes well and I'll have my Jolla by Monday

0rphu 2013-12-20 12:52

Re: Jolla tracking numbers
 
The shipment just popped up on FedEx. Just as I thought, estimated delivery is Fri 27/12/2013. My Jolla will be spending the Holidays in a warehouse somewhere...

zwer 2013-12-20 13:10

Re: Jolla tracking numbers
 
Quote:

Originally Posted by Quaddy (Post 1399069)
still too definitive a comment, you said people will get them, we arent just talking about the UK, zwer is in Serbia for example

Just to be clear, I'm having mine shipped to the Netherlands as I, rightfully, expected for it to be delivered there faster (given that Serbia is still not a part of the EU there would be the same problems with local taxes and customs bureaucracy as people in the Switzerland and Norway have had). However, if they don't deliver it by early Monday morning (like 9ish AM) there won't be anyone to pick it up until 9th of Jan, and what's worse - I won't be going there (nor will have somebody to bring it here) 'til late February, if then, so...

However, I was speaking in broader terms - I'm not hoping all that much that I'll be getting mine on time (not Jolla's direct fault, mind you, tho it would be nice to get it by the set 'deadline'). The thing is - the next week will wreck a havoc at all postal and courier services across the Europe. That means that if Jolla doesn't manage to get all of the devices in their queue to FedEx for delivery today, or tomorrow at the latest, it's very probable that we'll be hearing stories of misplaced parcels and heavy delays on this very thread. It happens each year so no reason to think this time it will be any different. Thus, even if Jolla does everything in their power to get the devices to shipping, with the expectation for the devices to be delivered within a few days by FedEx as it usually is the case - due to the seasonal havoc some people might not get their devices within the promised 3-4 weeks delivery. And the vitriol will not go towards FedEx, but towards Jolla.

SaiKo 2013-12-20 13:35

Re: Jolla tracking numbers
 
shop.jolla = in picking since yesterday
jolla.com profile still says paid...

fedextrack today: 7:13 am Shipment information sent to FedEx
Estimated delivery :Mon 12/23/2013 by 12:00 pm

woot!

Watchmaker 2013-12-20 13:48

Re: Jolla tracking numbers
 
My Jolla popped up on fedextrack too, delivery expected on monday.
Go, FedEx, fly and bring it to me!

N9uwu 2013-12-20 13:51

Re: Jolla tracking numbers
 
#4081 in picking since this morning. Now trackable at fedex, with "Estimated delivery: Mon 23/12/2013" :).

0rphu 2013-12-20 14:00

Re: Jolla tracking numbers
 
Man, how I envy you guys who are receiving yours on Monday...

lupastro 2013-12-20 14:17

Re: Jolla tracking numbers
 
Quote:

Originally Posted by N9uwu (Post 1399130)
#4081 in picking since this morning. Now trackable at fedex, with "Estimated delivery: Mon 23/12/2013" :).

I got 3142 but still in picking.

You searched for "200004081" in Fedex?

Watchmaker 2013-12-20 14:20

Re: Jolla tracking numbers
 
Quote:

Originally Posted by lupastro (Post 1399138)
I got 3142 but still in picking.

You searched for "200004081" in Fedex?

Yes, go here, click on "Track by Reference" and fil your order ID (not the invoice n°, so "200003142" in your case) in the reference field, fill the rest, it should show up if your parcel is already in Fedex's database.

OT: my I ask you one thing? Has your nickname anything to do with a certain italian comic with a blue wolf? If not sorry, but you should have a look at Lupo Alberto (aka "Lupastro" if you ask a brutal, white dog :P )

meemorph 2013-12-20 14:21

Re: Jolla tracking numbers
 
I got mine yesterday.

ordered: May 25th
100€ t-shirt: August 3rd
paid: November 25th
arrived: December 19th
queued: TOH LE scheduled to later

Congratulations to startup jolla from me.

lupastro 2013-12-20 14:37

Re: Jolla tracking numbers
 
Quote:

Originally Posted by Watchmaker (Post 1399140)
Yes, go here, click on "Track by Reference" and fil your order ID (not the invoice n°, so "200003142" in your case) in the reference field, fill the rest, it should show up if your parcel is already in Fedex's database.

OT: my I ask you one thing? Has your nickname anything to do with a certain italian comic with a blue wolf? If not sorry, but you should have a look at Lupo Alberto (aka "Lupastro" if you ask a brutal, white dog :P )

Infatti, e Lupastro, perchè è basato su Lupo Alberto. È il mio comic favorito :)
(sono mezzo italiano)

evk 2013-12-20 15:15

Re: Jolla tracking numbers
 
30xx

_Expected_ delivery from Jolla to FedEx: 20/12/2013
Expected delivery to me: 30/12/2013

Quaddy 2013-12-20 16:06

Re: Jolla tracking numbers
 
my order: #200002755, to the UK that changed to picking 2.5 days ago has just become trackable on fedex now

estimated delivery monday 23rd - a close call for 25th indeed, be surprised if all is smooth 'sailing' in terms of it getting to me on-time though

wishing ALL who haven't got theirs on time a speedy arrival!

zwer 2013-12-20 16:08

Re: Jolla tracking numbers
 
My Jolla (#200004121) just appeared on FedEx (added half an hour ago):

Estimated delivery : Mon 12/23/2013 by 12:00 pm :) (to the Netherlands in case you've missed it)

I'll keep my fingers crossed for the delivery before 10am, otherwise I'm in for a long wait to get my Jolla :(

0rphu 2013-12-20 16:14

Re: Jolla tracking numbers
 
Looking at your ETAs makes me feel I live in the middle of nowhere...

biatch0 2013-12-20 16:16

Re: Jolla tracking numbers
 
Meh... mine's been "In Picking" for 2 days and I still can't track it :(

@0rphu I live at the far edge of the universe just past nowhere then :p

Quaddy 2013-12-20 16:18

Re: Jolla tracking numbers
 
Quote:

Originally Posted by biatch0 (Post 1399165)
Meh... mine's been "In Picking" for 2 days and I still can't track it :(

same here, for 2.5 days!! yours may track in the next ~6 hours

revo 2013-12-20 16:23

Re: Jolla tracking numbers
 
Woho, now i also got shipping information on Fedex. Estimated Delivery is Monday (Munich, Germany).

HtheB 2013-12-20 16:40

Re: Jolla tracking numbers
 
Quote:

Originally Posted by zwer (Post 1399161)
My Jolla (#200004121) just appeared on FedEx (added half an hour ago):

Estimated delivery : Mon 12/23/2013 by 12:00 pm :) (to the Netherlands in case you've missed it)

I'll keep my fingers crossed for the delivery before 10am, otherwise I'm in for a long wait to get my Jolla :(

That's weird... my order number is 200004099 and I still didn't get any tracking information or whatsoever.
(Do they mail you or is it written somewhere at http://shop.jolla.com) ?

0rphu 2013-12-20 16:43

Re: Jolla tracking numbers
 
HtheB, just go to https://www.fedex.com/fedextrack/, select track by reference and insert your order number 200004099 and some other stuff, like destination and postal code if needed.

ste-phan 2013-12-20 16:44

Re: Jolla tracking numbers
 
Quote:

Originally Posted by 243kof (Post 1399012)
Just received my Jolla!
But now I am thinking of waiting until Christmas eve before opening the box! :D :D so that I can have time to give the phone the attention it deserves! :P Am I crazy or what?? Do you think I can make it? :P
Thank you Jolla for making me anticipate for a present and making it feel like Christmas after many many years!

You save it for Xmas! (if you can)

Dreaming of a white Xmas just got updated to dreaming of a patched Xmas :)

evk 2013-12-20 16:57

Re: Jolla tracking numbers
 
Interesting that some phones will leave Finland today and be at the destination Monday. Mine will take 10 days to Sweden. Sure holidays mess things up, but still...

HtheB 2013-12-20 17:02

Re: Jolla tracking numbers
 
Quote:

Originally Posted by 0rphu (Post 1399175)
HtheB, just go to https://www.fedex.com/fedextrack/, select track by reference and insert your order number 200004099 and some other stuff, like destination and postal code if needed.

Weird...
it said yesterday "In Picking" on the jolla website, but FedEx says:

12/20/2013 - Friday
9:32 am Shipment information sent to FedEx

Shouldn't this be 12/19/2013? Since my status changed into In Picking yesterday... (Did they send the information in the morning? What happened yesterday then?)

I'm pretty sure they won't pick the phone on saturday.... correct me if I'm wrong. So they will pick up the phone on monday, it will be 'on it's way on tuesday, then there is xmas stuff... which means in other words: I still have to wait like 2 more weeks :(

0rphu 2013-12-20 17:11

Re: Jolla tracking numbers
 
Yesterday? Well, it seems nothing happened yesterday. Mine for example got in picking on Wednesday morning. I was hoping it would leave Helsinki on Thursday, thus reaching me next Monday quite safely, but no... It seems the only thing that happened on Thursday was that all the preorders were marked "In picking". That is of course a customer point of view. Behind the curtains I'm sure they were busy as hell on Thursday to be able to send all the remaining preorders on its way on Friday.

H1777 2013-12-20 17:12

Re: Jolla tracking numbers
 
Quote:

Originally Posted by HtheB (Post 1399179)
Weird...
... which means in other words: I still have to wait like 2 more weeks :(

On top right corner they give you an estimated delivery date.

HtheB 2013-12-20 17:20

Re: Jolla tracking numbers
 
Quote:

Originally Posted by H1777 (Post 1399185)
On top right corner they give you an estimated delivery date.

12/23/2013.... LETS HOPE! :)
(I dont celebrate xmas, so I don't worry about that, but what I do worry is that I don't want to wait any longer :p )

premnas 2013-12-20 18:04

Re: Jolla tracking numbers
 
Fedex says estimated delivery 23/12 :-)

Watchmaker 2013-12-20 18:08

Re: Jolla tracking numbers
 
Quote:

Originally Posted by premnas (Post 1399198)
Fedex says estimated delivery 23/12 :-)

Speriamo sia vero ;)

mariusmssj 2013-12-20 18:29

Re: Jolla tracking numbers
 
FedEx Estimated delivery : Mon 23/12/2013 :) Just like I said

premnas 2013-12-20 19:05

Re: Jolla tracking numbers
 
sperem ... Io non ci credo molto

rooster13 2013-12-20 19:23

Re: Jolla tracking numbers
 
Got my jolla today. Pretty good but not that impressed yet.Battery life sucks big time, after 5 hrs under 50%. Google chat can receive messages but can't send any unless someone sends me a msg first. Well hope that they get all these bugs fixed.

Naranek 2013-12-20 19:55

Re: Jolla tracking numbers
 
The battery life should get better after a few reloading cycles. It's just some battery chemistry warming up :)

rentze 2013-12-20 22:40

Re: Jolla tracking numbers
 
No info on the FedEx website yet (non-EU)... I hope they didn't change it to "in picking" just to appease us :(

SaiKo 2013-12-20 23:07

Re: Jolla tracking numbers
 
Left FedEx origin facility half an hour ago

They're literaly moving right now.

caprico 2013-12-20 23:15

Re: Jolla tracking numbers
 
Quote:

Originally Posted by rentze (Post 1399292)
No info on the FedEx website yet (non-EU)... I hope they didn't change it to "in picking" just to appease us :(

Doesn't look different to me. I feel I had so much patience with Jolla, but I'm close to say "it's enough". It's just depressing when EVERYONE get's their device, except for us non-EU countries. There never was a mention that we would be treat differently and now we're really "The Last Ones".

I never experienced something that bad in my hole online ordering/shipping experience (again I belong to one of the first to order that phone!) and if it wasn't Jolla, I'd have already written a huge customer complained.

I also can't figure out what issues Jolla has with delivieries to non-EU countries (despite different handling of VAT). Ordered already a lot from outside Switzerland and there never was a problem and delivery didn't take longer than within EU countries.

A simple email from Jolla about what the heck is going on with shippements to Switz/Norway would be nice...but no, nothing. Instead we lose a lot of time with checking status and shipment tracking (because we want/need to know and have the right to know when shippements arrive - it's not that we have nothing to do all day and sit around to wait for the FedEx guy). I'm at the point where I don't care anymore if the device arrives late - but I want to know a certain time frame. Is that to much to ask?

So far Jolla has been very, very closed in communication and customer support (especially compared to Nokia) - that needs to chance 180degrees in 2014 (else I'm very pessimistic for Jolla)!! I respect problems a start-up can have, appreciate the efforts of that very likeable team, but that silence (or should I even say ignorance?) Jolla has towards us goes to far - to much is to much.

Happily Sailfish OS doesn't seem to be the same big mess as their communication, shipping and customer care - that's good to know and still worth waiting for. I hope the device in my hands will erase the bad impression which starts to come up.

At least this is good news from Twitter: "Yes, in case of double VAT you will get it re-funded."

davidoz 2013-12-20 23:52

Re: Jolla tracking numbers
 
From picking yesterday shipped today 19 to 20. Expected arrival Fedextracks Monday December 23, Milan, Italy. Gooo!! At least, I hope. We'll see.

wvh 2013-12-21 00:01

Re: Jolla tracking numbers
 
I live in Finland and I don't have my Jolla yet. It's ironical newspapers and bus stops show large DNA/Jolla commercials that claim direct availability.

I did get my hat on Thursday though.

I understand nobody likes waiting, but people need to get some perspective here. There's a world full of war, hunger, disease and death – surely all that drama over a phone that arrives a few days later than desired is unnecessary?

I am curious about the hold-up though. I wonder if the phones needed a crucial last minute software update or Other Half firmware update. Maybe they had to write down the device IDs for warranty purposes. Or somebody really messed up the link between payments, addresses and accounts – though that actually looks OK from the website. Or they just didn't have enough people to handle the paperwork.

Which filesystem are people using on the microSD? Is Btrfs a good choice? CoW filesystems can be slow with database files and other large files that get updated a lot in random places, so perhaps not the best choice for things like mailboxes, SMS stores and metadata databases. Maybe I format it with vFat or exFat then, for maximum compatibility...

mariusmssj 2013-12-21 01:41

Re: Jolla tracking numbers
 
wvh can't you just cancel your order and go to a DNA shop and buy a Jolla?


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