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Re: Jolla tracking numbers
I too made a shipping time estimate on FedEx site. If the shipment leaves Helsinki today, I'd get it on 27th. Another week, oh well... I better get involved in something to get my mind of the fact, like... housekeeping :(
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Order #273
25 Days since overpayment in full (25/11) 9 Days 'In Picking' (from 11/12) No device in hand, No FedEx status, No tracking mail from Jolla. 3 days left until the Twitter estimate of 3-4 weeks expire for me since payment in more-than-full. 11 days left until I have the device in hand which has been promised in ALL mails received by me from Jolla and iterated in the official shipping FAQ (device to be 'received in December'): https://jolla.zendesk.com/entries/31...-Shipping-Info I'm counting down the days, keeping the faith that Jolla WILL deliver upon their promises even to us outside-the-EU customers. If a group shipment is done for us outsiders I hope they kick it into action this year! |
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The shipment just popped up on FedEx. Just as I thought, estimated delivery is Fri 27/12/2013. My Jolla will be spending the Holidays in a warehouse somewhere...
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However, I was speaking in broader terms - I'm not hoping all that much that I'll be getting mine on time (not Jolla's direct fault, mind you, tho it would be nice to get it by the set 'deadline'). The thing is - the next week will wreck a havoc at all postal and courier services across the Europe. That means that if Jolla doesn't manage to get all of the devices in their queue to FedEx for delivery today, or tomorrow at the latest, it's very probable that we'll be hearing stories of misplaced parcels and heavy delays on this very thread. It happens each year so no reason to think this time it will be any different. Thus, even if Jolla does everything in their power to get the devices to shipping, with the expectation for the devices to be delivered within a few days by FedEx as it usually is the case - due to the seasonal havoc some people might not get their devices within the promised 3-4 weeks delivery. And the vitriol will not go towards FedEx, but towards Jolla. |
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shop.jolla = in picking since yesterday
jolla.com profile still says paid... fedextrack today: 7:13 am Shipment information sent to FedEx Estimated delivery :Mon 12/23/2013 by 12:00 pm woot! |
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My Jolla popped up on fedextrack too, delivery expected on monday.
Go, FedEx, fly and bring it to me! |
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#4081 in picking since this morning. Now trackable at fedex, with "Estimated delivery: Mon 23/12/2013" :).
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Man, how I envy you guys who are receiving yours on Monday...
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You searched for "200004081" in Fedex? |
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OT: my I ask you one thing? Has your nickname anything to do with a certain italian comic with a blue wolf? If not sorry, but you should have a look at Lupo Alberto (aka "Lupastro" if you ask a brutal, white dog :P ) |
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I got mine yesterday.
ordered: May 25th 100€ t-shirt: August 3rd paid: November 25th arrived: December 19th queued: TOH LE scheduled to later Congratulations to startup jolla from me. |
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(sono mezzo italiano) |
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30xx
_Expected_ delivery from Jolla to FedEx: 20/12/2013 Expected delivery to me: 30/12/2013 |
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my order: #200002755, to the UK that changed to picking 2.5 days ago has just become trackable on fedex now
estimated delivery monday 23rd - a close call for 25th indeed, be surprised if all is smooth 'sailing' in terms of it getting to me on-time though wishing ALL who haven't got theirs on time a speedy arrival! |
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My Jolla (#200004121) just appeared on FedEx (added half an hour ago):
Estimated delivery : Mon 12/23/2013 by 12:00 pm :) (to the Netherlands in case you've missed it) I'll keep my fingers crossed for the delivery before 10am, otherwise I'm in for a long wait to get my Jolla :( |
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Looking at your ETAs makes me feel I live in the middle of nowhere...
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Meh... mine's been "In Picking" for 2 days and I still can't track it :(
@0rphu I live at the far edge of the universe just past nowhere then :p |
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Woho, now i also got shipping information on Fedex. Estimated Delivery is Monday (Munich, Germany).
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(Do they mail you or is it written somewhere at http://shop.jolla.com) ? |
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HtheB, just go to https://www.fedex.com/fedextrack/, select track by reference and insert your order number 200004099 and some other stuff, like destination and postal code if needed.
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Dreaming of a white Xmas just got updated to dreaming of a patched Xmas :) |
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Interesting that some phones will leave Finland today and be at the destination Monday. Mine will take 10 days to Sweden. Sure holidays mess things up, but still...
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it said yesterday "In Picking" on the jolla website, but FedEx says: 12/20/2013 - Friday 9:32 am Shipment information sent to FedEx Shouldn't this be 12/19/2013? Since my status changed into In Picking yesterday... (Did they send the information in the morning? What happened yesterday then?) I'm pretty sure they won't pick the phone on saturday.... correct me if I'm wrong. So they will pick up the phone on monday, it will be 'on it's way on tuesday, then there is xmas stuff... which means in other words: I still have to wait like 2 more weeks :( |
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Yesterday? Well, it seems nothing happened yesterday. Mine for example got in picking on Wednesday morning. I was hoping it would leave Helsinki on Thursday, thus reaching me next Monday quite safely, but no... It seems the only thing that happened on Thursday was that all the preorders were marked "In picking". That is of course a customer point of view. Behind the curtains I'm sure they were busy as hell on Thursday to be able to send all the remaining preorders on its way on Friday.
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(I dont celebrate xmas, so I don't worry about that, but what I do worry is that I don't want to wait any longer :p ) |
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Fedex says estimated delivery 23/12 :-)
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FedEx Estimated delivery : Mon 23/12/2013 :) Just like I said
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sperem ... Io non ci credo molto
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Got my jolla today. Pretty good but not that impressed yet.Battery life sucks big time, after 5 hrs under 50%. Google chat can receive messages but can't send any unless someone sends me a msg first. Well hope that they get all these bugs fixed.
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The battery life should get better after a few reloading cycles. It's just some battery chemistry warming up :)
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No info on the FedEx website yet (non-EU)... I hope they didn't change it to "in picking" just to appease us :(
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Left FedEx origin facility half an hour ago
They're literaly moving right now. |
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I never experienced something that bad in my hole online ordering/shipping experience (again I belong to one of the first to order that phone!) and if it wasn't Jolla, I'd have already written a huge customer complained. I also can't figure out what issues Jolla has with delivieries to non-EU countries (despite different handling of VAT). Ordered already a lot from outside Switzerland and there never was a problem and delivery didn't take longer than within EU countries. A simple email from Jolla about what the heck is going on with shippements to Switz/Norway would be nice...but no, nothing. Instead we lose a lot of time with checking status and shipment tracking (because we want/need to know and have the right to know when shippements arrive - it's not that we have nothing to do all day and sit around to wait for the FedEx guy). I'm at the point where I don't care anymore if the device arrives late - but I want to know a certain time frame. Is that to much to ask? So far Jolla has been very, very closed in communication and customer support (especially compared to Nokia) - that needs to chance 180degrees in 2014 (else I'm very pessimistic for Jolla)!! I respect problems a start-up can have, appreciate the efforts of that very likeable team, but that silence (or should I even say ignorance?) Jolla has towards us goes to far - to much is to much. Happily Sailfish OS doesn't seem to be the same big mess as their communication, shipping and customer care - that's good to know and still worth waiting for. I hope the device in my hands will erase the bad impression which starts to come up. At least this is good news from Twitter: "Yes, in case of double VAT you will get it re-funded." |
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From picking yesterday shipped today 19 to 20. Expected arrival Fedextracks Monday December 23, Milan, Italy. Gooo!! At least, I hope. We'll see.
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I live in Finland and I don't have my Jolla yet. It's ironical newspapers and bus stops show large DNA/Jolla commercials that claim direct availability.
I did get my hat on Thursday though. I understand nobody likes waiting, but people need to get some perspective here. There's a world full of war, hunger, disease and death – surely all that drama over a phone that arrives a few days later than desired is unnecessary? I am curious about the hold-up though. I wonder if the phones needed a crucial last minute software update or Other Half firmware update. Maybe they had to write down the device IDs for warranty purposes. Or somebody really messed up the link between payments, addresses and accounts – though that actually looks OK from the website. Or they just didn't have enough people to handle the paperwork. Which filesystem are people using on the microSD? Is Btrfs a good choice? CoW filesystems can be slow with database files and other large files that get updated a lot in random places, so perhaps not the best choice for things like mailboxes, SMS stores and metadata databases. Maybe I format it with vFat or exFat then, for maximum compatibility... |
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wvh can't you just cancel your order and go to a DNA shop and buy a Jolla?
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