maemo.org - Talk - Prey antitheft for Jolla

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- - Prey antitheft for Jolla (https://talk.maemo.org/showthread.php?t=95940)

Re: Prey antitheft for Jolla

Quote:

Originally Posted by Eminem (Post 1509167)

Nope, gonna ask them to add the Tablet. :)

I asked them alredy, and this is the answer:

Quote:

Hi, Pawel.

Unfortunately, Prey is not compatible with mobile OS other than Android and iOS, and to be honest we don't think we will have any time soon, NOT because we don't want to or hate other OS or for actual technical reasons, but we are a very small team at the moment (not more than 15 people) and we are unable to develop a new version for a different operative system than the ones we already have. I hope you understand, we would be honored if you thought we were a big company. I am sorry for having to give you this answer!

You may be able to install Prey on some versions that support Android apks, but Prey will still not work.

Cheers,

--
Beatriz H.
Customer Happiness Agent
support@preyproject.com

This was a guy from support, i thing we need ask somebody more technical at prey....

My Jolla Phone JP-1301 with Sailfish 2.0.2.45 runs well with Prey, but the same OS Version on the Tablet don't.....
It must be something very small to change....

Re: Prey antitheft for Jolla

Quote:

Originally Posted by explit (Post 1509176)

I asked them alredy, and this is the answer:

This was a guy from support, i thing we need ask somebody more technical at prey....

My Jolla Phone JP-1301 with Sailfish 2.0.2.45 runs well with Prey, but the same OS Version on the Tablet don't.....
It must be something very small to change....

They only need info from, I believe, the file mer-release
I had them add this for Jolla 1, by submitting on their github pages.

Re: Prey antitheft for Jolla

Quote:

Originally Posted by nieldk (Post 1509180)

They only need info from, I believe, the file mer-release
I had them add this for Jolla 1, by submitting on their github pages.

I submitted them all the info (including mer-release) but i think, to the wrong guy.

Maybe you can be our hero again, Niel?

Thank you!

Re: Prey antitheft for Jolla

Quote:

Originally Posted by explit (Post 1509188)

I submitted them all the info (including mer-release) but i think, to the wrong guy.

Maybe you can be our hero again, Niel?

Thank you!

A workaround is to temporarly change /etc/mer-release to something they recognize.
After registration, restore to original.

Re: Prey antitheft for Jolla

Quote:

Originally Posted by nieldk (Post 1509197)

A workaround is to temporarly change /etc/mer-release to something they recognize.
After registration, restore to original.

Seems, they check not only /etc/mer-release
I replaced /etc/mer-release on My Tablet with /etc/mer-release from my Jolla Phone (where the installation run fine) - but get the same error:
Invalid os.... does not exist.....

Re: Prey antitheft for Jolla

The girl from the prey customer support answered, that she would forward my request to the development team. I don't know if the help us and how long it would take, but its at least better as nothing....

Re: Prey antitheft for Jolla

Some news here? Somebody activated prey on Jolla C / Tablet / FP2 or other devices ?

I can confirm:
Installation not working on:
Jolla Tablet / SF 2.0.2.48 i486
Fairphone 2 / SF 2.0.2.48 armv7hl

So the problem is NOT the i486 Architecture, its a mer or Sailfish Version, which is not supported....

Error! Invalid os: does not exist.

Re: Prey antitheft for Jolla

Found on a prey forum, that the command lsb_release can have something to do with our problem. I made an request on github, no idea, if it is the right place, and if some prey developer will see it there....

Re: Prey antitheft for Jolla

Quote:

Originally Posted by explit (Post 1511976)

That's the right place. This is how I got it working on our J1. Then, they saw and fixed.

Re: Prey antitheft for Jolla

https://github.com/prey/prey-node-client/issues/224

I made a new issue on prey github here.

Feel free to edit or change it, if this is needed.
Lets hope, they will react...