cddiede - Wow we are in the exact same boat right now...phone is messed up, phone and contacts wouldn't load, and I'm stuck in the process of flashing it and its annoying and frustrating and I echo your sentiment. I think I'm just going to get a boring Galaxy of some kind put Cyanogenmod on it and just wait it out until the Jolla device comes out. However I think this is my last Nokia...wow I went thru a lot with this device, having the screen cracked a month or so after getting it when the device came out (remember the broken device from the meetup in Maryland), having to wait almost 2 months for a replacement screen to get delivered, installing that, dealing with the lack of support, and now this flashing issue...sad times.