Thread: In total dissappointed awe.
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benny1967 is offline benny1967
2008-12-17 , 22:11
Posts: 3,790 | Thanked: 5,718 times | Joined on Mar 2006 @ Vienna, Austria
#2
Originally Posted by Morhas View Post
They said since I lived in Canada and I purchased a device with a US serial number, they didn't have the facilities to repair it in Canada. After asking why, I was then told the devices used different software (huh?) so the Canadian repair center didn't have the facilites to repair it.
This part is interesting. Do they already have Fremantle in Canada? Or are they still on Mistral? Questions, questions,...

However, the final point is: Nokia forgets about you as a customer once you bought their device. I still have nightmares about the months when I waited for my 770 to be repaired. When I got it back after several complaints, it was a different device, scratched all over the backside and the metal cover, but I got a spare battery cover. (And I'm still convinced that the only reason I got anything back at all was that the company I work for was the only one who sold the 770 in my country and I asked our responsible manager to do something about it.)