I think the N800 is excellent for my needs. I wanted something to surf/check e-mails on without going to my home office and firing up the Vaio. I wanted something that I could store docs/ebooks on if I needed. I would like synch with Outlook but I have an N95 for diary/contacts. Sure, somethings I wait to do for when I am in the office, but on the whole this does what I wanted plus extras. Unfortunately, some buy gadgets without considering exactly what they need them for - and get disappointed. This does not necessarily mean the said gadget is at fault...