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Posts: 79 | Thanked: 4 times | Joined on Oct 2007
#1
I've never been able to reliably get email on my n810. I've tried both modest and claws mail, and neither one allows me to send or receive email, except on rare occasions. I just figured out what was going on. I can't get email over any form of secure wireless, even if I've put in the password and can download web pages, application updates, youtube videos, and everything else normally. This includes getting email over my home network.

However, when connected online via any unsecured wireless router, I can send and download email normally.

Does anyone have any idea how I might find a way to download my email on secured wireless and most specifically on my home (WPA secured) wireless network.
 
munky261's Avatar
Posts: 1,674 | Thanked: 171 times | Joined on Mar 2007 @ Anderson, IN
#2
you might check and see if the ports needed by email are blocked by your router or firewall or whatever you are using
 
Posts: 79 | Thanked: 4 times | Joined on Oct 2007
#3
I'd assume not, since I can send and receive email on my laptop, using the same home network and the exact same email configuration without any problem.
 
Posts: 422 | Thanked: 244 times | Joined on Feb 2008
#4
That is bizarre.

If you go to a command prompt and

Code:
telnet <server> <port>
Ie just telnet to the port you are using for email, can you get there? What protocol are you using? imap, imaps, pop, pops?
 
Lord Raiden's Avatar
Posts: 1,562 | Thanked: 349 times | Joined on Jun 2008
#5
http://www.raiden.net/?cat=2&aid=2&pid=1

Try that tutorial there for running your mail server through it's paces. If you can get in, you should be fine. If you can't read mail via telnet, then you have other issues.
 
Posts: 64 | Thanked: 10 times | Joined on Feb 2008
#6
Originally Posted by heron61 View Post
I've never been able to reliably get email on my n810. I've tried both modest and claws mail, and neither one allows me to send or receive email, except on rare occasions. I just figured out what was going on. I can't get email over any form of secure wireless, even if I've put in the password and can download web pages, application updates, youtube videos, and everything else normally. This includes getting email over my home network.

However, when connected online via any unsecured wireless router, I can send and download email normally.

Does anyone have any idea how I might find a way to download my email on secured wireless and most specifically on my home (WPA secured) wireless network.
Hi Heron, is this still with the Earthlink accounts you were having trouble with before? Have you tried using different email accounts as a test (Fastmail, etc)? That gives you another dimension of testing, to see which combinations are giving you trouble.

From the last time, it looked like you were having authentication problems. That shouldn't change whether wireless security is on or off at a specific location.

Have you tried turning WPA off at home and seeing whether it works without it? Or are you comparing two different locations, one unsecured and the other with WPA? It may not be the security setting that is the issue in that case.

http://www.tabletscene.com/forums/showthread.php?t=122
 
Posts: 79 | Thanked: 4 times | Joined on Oct 2007
#7
Originally Posted by paulkoan View Post
That is bizarre.

If you go to a command prompt and

Code:
telnet <server> <port>
Ie just telnet to the port you are using for email, can you get there?
I'm not at all certain how to do that.

What protocol are you using? imap, imaps, pop, pops?
It's a pop account (from Earthlink).
 
Posts: 79 | Thanked: 4 times | Joined on Oct 2007
#8
Originally Posted by canoehead View Post
Hi Heron, is this still with the Earthlink accounts you were having trouble with before? Have you tried using different email accounts as a test (Fastmail, etc)? That gives you another dimension of testing, to see which combinations are giving you trouble.
I'm away from home (and my secured wireless) for the moment, but I'll definitely test that when I get home.

From the last time, it looked like you were having authentication problems. That shouldn't change whether wireless security is on or off at a specific location.
That was also my thought, and yet it seems to be true. I've tried downloading email on several unsecured wifi routers and it always works perfectly. On secured wireless (or at least on my secured wireless) it fails 100% of the time.

Have you tried turning WPA off at home and seeing whether it works without it? Or are you comparing two different locations, one unsecured and the other with WPA? It may not be the security setting that is the issue in that case.
I'll try that too.
 
Posts: 422 | Thanked: 244 times | Joined on Feb 2008
#9
When you are on "unsecured routers" you are actually changing two things, so you need to identify which of the changes is influencing the problem.

You are changing (1) the wifi encryption and (2) the entire network you are connecting through

Once you have established a connection to a wifi router, you can either pass traffic or not - this is a "layer 2" connection, and so cannot conceivably impact specific protocols (at layer 3) and let others through.

So option (2) is far more likely, that something within your home network is blocking access - and somehow blocking it only for the netpad instead of the laptop.

One way to confirm this would be to temporarily switch off wpa/wep at your router and see whether email gets through.
 
Posts: 79 | Thanked: 4 times | Joined on Oct 2007
#10
Originally Posted by paulkoan View Post
When you are on "unsecured routers" you are actually changing two things, so you need to identify which of the changes is influencing the problem.

You are changing (1) the wifi encryption and (2) the entire network you are connecting through

Once you have established a connection to a wifi router, you can either pass traffic or not - this is a "layer 2" connection, and so cannot conceivably impact specific protocols (at layer 3) and let others through.

So option (2) is far more likely, that something within your home network is blocking access - and somehow blocking it only for the netpad instead of the laptop.

One way to confirm this would be to temporarily switch off wpa/wep at your router and see whether email gets through.
I've done that & I've also taken my wireless router (with wpa security enabled) and plugged it in at a friend's house. It's not the security, and it's not the router. Something about this network doesn't want to talk to my n810. Using the same router with the same security, can get get email perfectly well if the router is hooked up to another network, and if I turn the security off, I still can't get email here.

Currently on this network, we have two wirelessly connected laptops & one cable connected desktop (all running XP), and all of them can get email perfectly well. I can also do web browsing on my n810 perfectly well. The only thing that I can't do is get my email on this network.

Does anyone have any suggestions? I'm completely baffled.
 
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