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Posts: 62 | Thanked: 18 times | Joined on Apr 2011 @ India
#1
to start with,let me tell you all why i used the word phantom touch to describe my problem.i have been experiancing a touch screen problem for a while.it doesnt happen always, it happens when i install something new to my phone. this time i installed ping on my phone and after which i have got this problem. now what happens is, suppose that i am browsing via microB, all on a sudden without me touching anywhere on the screen options pop out on the screen,like open in a new window and others. normaly that comes when we press on the screen for a while. when at home screen ,i have this problem. that is the mainpage editing view comes,which also comes when we continue holding on the screen for a while. this doesnt happen always.when i switch off the phone for hours and switch it on it works fine,but later the same.
when it happens so the touch screen doesnt respond.
to tell you the exact location where this gostly pressure arise,i must say,it is at the position where secure device option comes when we press the switch off/on button. i tell this because,when i try ending the current task by using the switchoff button,automatic pressure secures the device and i cant press the lock code.
after this incident my wgames doesnt work which used to work fine.it crashes now.that made me think its a buggy thing not a hardware one.
someone please help me with this.
thankyou..
 
Posts: 62 | Thanked: 18 times | Joined on Apr 2011 @ India
#2
i think no one realy understand what the situation is or may be you people who knows much are not intrested in helping a SIMPLE issue..
 
Posts: 701 | Thanked: 585 times | Joined on Sep 2010 @ London, England
#3
I think you haven't given very much time for a response. No-one here is paid to help, if they help they are doing it because they want to be helpful, so please be polite and patient.

Anyway, I can't be sure what the problem is but I see three possibilities:
1) If you have a screen protector, that may be causing this issue, so remove it and give your screen a clean, if that solves the issue you can put a new one on or give the old one a gentle clean and replace it.

2) It is some weird software bug, I have no idea what would cause this, but in lieu of better suggestions try reflashing with the latest firmware and try using it for a while in a clean state without installing any extra software

3) If the problem still persists after flashing the firmware (and removing any screen protectors) then it is likely to be a hardware fault and you may need a new touchscreen, if it is in warranty then return it to Nokia for repair.
 
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Posts: 4,365 | Thanked: 2,466 times | Joined on Jan 2010 @ Australia Mate
#4
how long you had the device? get it replaced/fixed under warranty if it has one
 
Posts: 62 | Thanked: 18 times | Joined on Apr 2011 @ India
#5
actually it started troubling after i installed ping and route to sort out my wifi problem. i reflashed it a week before and it had no such problems.but after i installed this thing it got mad..
 
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Posts: 549 | Thanked: 298 times | Joined on Jun 2010 @ Australian in the Philippines
#6
Do you have a screen protector on? (Thin sheet of plastic) If yes - remove it. I'm guessing they shrink or something over time. I've not had much luck with them, over time they (more or less quite suddenly after some months) start making the touchscreen do weird stuff.
 
Posts: 62 | Thanked: 18 times | Joined on Apr 2011 @ India
#7
no i dont have the screen protector on!
but this thing happens not always,sometimes it works fine and when i go happy for it and start using it...blaaah all on a sudden it starts disco dancing. uff..i aint gonna reflash it..m done reflashing..
 
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Posts: 752 | Thanked: 284 times | Joined on Sep 2010 @ Malaysia
#8
If you don't have screen protector on, do you have large, heavy thumbs? Maybe you accidentally flicked on some icon that launched a new app window - maybe screen sensitivity?
 
Posts: 62 | Thanked: 18 times | Joined on Apr 2011 @ India
#9
Originally Posted by Joseph.skb View Post
If you don't have screen protector on, do you have large, heavy thumbs? Maybe you accidentally flicked on some icon that launched a new app window - maybe screen sensitivity?
it happens even if i dont touch the screen.
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