Originally Posted by richwhite

snip, i just don't understand when every post is negative. If I dislike something that much i avoid it, which is why i never ventured into the Android forums. snip

Originally Posted by richwhite

I don't mind reading the criticism, i just don't understand when every post is negative. If I dislike something that much i avoid it, which is why i never ventured into the Android forums.

As for the customer support figures, i would also be very interested in that. Then again, and i suspect this applies to other people rather than you, the N800 came out a fair while ago so who's to say that things haven't changed? I had my aboe incident only about 6 weeks ago for instance.

Originally Posted by tzsm98

The ignore button is for people who are consistently negative and bring nothing new to the conversation. The only failing to that is frequently people on the ignore list get quoted in other's posts so you still have to meander through the swamp. I've got three people on my list and it has improved my enjoyment of this forum immeasurably.

Originally Posted by danramos

I can't help that every post seems negative (I would tend to agree with your assessment, at least over the last year or more) since there hasn't been much positive coming out of Nokia to comment about. I don't dislike where Nokia had been, but I do dislike where they are and probably where they're going--which is why I pointed out that I might end up even leaving this forum eventually when all hope is pretty much extinguished, but for my own interest and for those around me, I will poke around the Nokia forums to see if anything pops up that I can pass on to them as great news or helpful for them. I'm not impressed so far and neither are they. I'll still pop in to share my opinion so long as that's still okay, even if the haters would rather have their Utopian vision du jour unobscured by differing opinions. I, for one, like popping into other forums (Android, Apple, Nokia and otherwise). I'm not sure why that's a bad thing--I would think that makes one more receptive to hearing good (and bad) ideas and news from all over the place.

Well, you also have to remember that a majority of the people I work with, customers, family and friends, purchased N800's along with me because they loved what I had and wanted to do the same things. They were MOSTLY happy until, like me, they also ran into problems that Nokia refused to fix or support them on. Little by little, they all replaced their devices with mostly Apple iOS or Android devices and it's very difficult for them to consider moving back to Nokia after all of our shared experiences, especially after talking amongst ourselves. I've not had a whole lot of good news for them, and the news for Nokia is that it seems more and more customers are sharing that same experience so their market share continues to drop.

I would LOVE to see Nokia ask customers for their opinions and to share their experiences, or ask anyone that USED to have a Nokia why they switched and ask them what would make them consider purchasing a Nokia product again in the future. Elop doesn't instill confidence in that type of customer service interest, however.

Originally Posted by salemsnake

ohh and how do you check nokia for repair status?

Originally Posted by bubbbbbz

www.nokia.co.uk/support/repair/repair/repair-

you will need your reference number. i did my repair online so they sent it as en email. this is i think 4th time now for the same o usb port situation.

this 1 managed to last a lot longer as i took extra care with it. the worst thing is no usb port cant charge = cant connect usb so could back anything up.

everytime this has happened they just send my a brand new phone.

BUT i am due an upgrade and at the moment there is no other phone better than my n900 with a keyboard