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2011-07-06
, 09:55
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Posts: 67 |
Thanked: 9 times |
Joined on Nov 2009
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#22
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2011-07-06
, 10:16
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Posts: 46 |
Thanked: 160 times |
Joined on Jun 2010
@ Germany, Berlin
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#23
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2011-07-06
, 11:12
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Posts: 1,038 |
Thanked: 1,408 times |
Joined on Feb 2010
@ London
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#24
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2011-07-06
, 11:35
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Posts: 4,365 |
Thanked: 2,466 times |
Joined on Jan 2010
@ Australia Mate
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#25
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2011-07-06
, 19:57
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Posts: 67 |
Thanked: 9 times |
Joined on Nov 2009
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#26
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2011-07-06
, 20:33
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Posts: 1,186 |
Thanked: 2,703 times |
Joined on Jan 2010
@ Hanoi
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#27
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Sorry, but fact remains that Nokia's lack of face-to-face store support, their lack of reasonably competitive support and their insulting offer of a discount (what they pass for a discount in lieu is service) is unacceptable even when these devices were new and not in short supply--and I've read similar stories here in addition to shared experiences with the family, friends and associates who've purchased N800's and other Nokia phones, bluetooth headsets and other devices too.


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2011-07-06
, 20:45
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Posts: 4,672 |
Thanked: 5,455 times |
Joined on Jul 2008
@ Springfield, MA, USA
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#28
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Sorry to hear that. I can however confirm that in other countries or maybe towns you can just walk into Nokia care, that has counters like a bank populated by beautiful girls smiling as if blessed by Elop the Learned in person, ready to listen to your grieves and work for your customer satisfaction. Face to face.
I could hapilly talk them into swapping that N8 charger out of warranty for free.
On top of that, every corner of the street has unofficial phone repair shops that are familiar with Nokia's and soldering irons
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2011-07-07
, 02:34
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Posts: 5,335 |
Thanked: 8,187 times |
Joined on Mar 2007
@ Pennsylvania, USA
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#29
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I'm glad that I was able to walk into a Verizon store to get a new Motorola Droid to replace my lost/stolen original Droid at the time. I had it replaced the SAME DAY--I didn't have to mail something all over God's creation and hope it manages to find its way back to me.
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2011-07-07
, 03:57
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Posts: 146 |
Thanked: 40 times |
Joined on Jun 2010
@ philly
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#30
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Some people whom have sent their N900 in for service was offered N8 instead back. I don't know if you will end up in the same shoes as those ex-N900 users who now have to work with N8 will be happy or not. Certainly I won't be happy to have my N900 replaced with N8 and definitely won't send my N900 in even if its damaged.
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| bad impressions, customerservice |
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