caa | # 81 | 2011-11-02, 22:39 | Report

Well presumably you are flashing with the same firmware that was on there originally, so it could still be firmware, I still think we cannot be sure either way yet.

Also, I suspect that even when flashing the device, some files or settings etc are still being left on the device (only in some specific directories) from the previous installation. This doesn't help when trying to 'clean the slate' as we do not know what files are hanging around from before, potentially causing issues.

I agree that we don't know cause. However, for some reason I am suspicious of the firmware filename using the words legacy and oem1, (DFL61_HARMATTAN_10.2011.34-1_PR_LEGACY_001-OEM1-958_ARM.bin) and also I am sure there are other firmwares with minor build variations represented by the differing last three digits, but I could be wrong there.

(The per-region firmware situation from Nokia is completely inexplicable to me.)

Thanks

jpfsn | # 82 | 2011-11-02, 22:40 | Report

Just to add: all the apps from Ovi/Nokia store

jpfsn | # 83 | 2011-11-02, 22:46 | Report

Sorry to be stupid, but where did you see that product code? I have a reference "Material : 002X5G4" on the side of the Nokia box.

cpitchford | # 84 | 2011-11-02, 22:53 | Report

take the sim tray out of the phone. on the back of the tray is printed the product code in tiny print. it isnt actually printed on the handset itself, only on the plastic tray

kiwicelt | # 85 | 2011-11-02, 23:32 | Report

Just checked the SIM tray and my number matches..All my contacts are gone after the last random reboot and the videos and music are getting recognized very intermittently...

Faz | # 86 | 2011-11-03, 02:06 | Report

You raise a number of interesting points.

Confirm flashing with same firmware.

When I used NaviFirm to download the 2 main large firmware files I also fetched a number of other smaller files, no doubt system/config files as you say.

No idea how to apply these files too, but your are now tempting me to try another country variant. I'll hold you responsible only if outcome is positive! I don't recall any issues when I flashed my UK N900 to global variant.

My understanding is that the regional variations (ignoring network operator) is to ensure the most common language & input support files are provided within the limited space permitted in firmware images.

Also your point regarding "legacy" in the filename is very suspicious indeed!

caa | # 87 | 2011-11-03, 06:39 | Report

Just to let you know I have another N9 64GB handset here, (exactly the same product variant 059J1V4), but purchased from a different store (in Germany).

This second handset does not exhibit the same behaviour at all, and has not crashed yet in around 12 hours, and is working smoothly/cleanly as some others have reported.

It could be a software corruption in the first handset causing the crashing or it could be a hardware level issue. With the second handset I kept the time synchronisation enabled from the beginning, so all Ovi Store downloads/installations worked correctly rather than breaking at the installation stage.

However, in the first handset I experienced some reboots before anything was installed, so that might rule out the 'software corruption from Ovi Store' theory.

At the moment, I have no choice but to keep the second handset and return the problematic first handset to Handtec.

I don't know if that helps anyone, as it's nothing we don't already know.

I would suggest returning the very frequently crashing handsets and purchasing from a different batch.

Thanks

geohsia | # 88 | 2011-11-03, 10:06 | Report

Can you confirm that both the exact same firmware version. Thx.

corsac | # 89 | 2011-11-03, 10:24 | Report

Ok, I received yesterday my N9 64G from handtec, and until now, no crash at all.

• Firmware version: 10.2011.34-1_PR_001
• Simcard Orange (France) (but was working without at the beginning)
• Developer mode on since few minutes
• One mail (IMAP) account

If I experience crashes, I'll report back, but for now the experience is just perfect. Currently listening to music (put around 25G of music on it this morning, no crash either).

strongm | # 90 | 2011-11-03, 10:29 | Report

>"small subset of the batch have a hardware failure"

I'm afraid that I have to concur. After far, far too many system rebots, hangs, application crashes, failure to launch both built-in and downloaded applications (actually, I suspect they are just crashing before they have a chance to show their GUI) etc, I have reverted to my N900 today, and will be contacting Handtec looking for a replacement that actually works.