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    Handtec sourced N9 crashes thread

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    caa | # 111 | 2011-11-03, 20:41 | Report

    Originally Posted by geohsia View Post
    Can you confirm that both the exact same firmware version. Thx.
    Both the first and second handsets report the same firmware version in the handsets: 10.2011.34-1_PR_001, so they should be the same.

    Thanks

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    attila77 | # 112 | 2011-11-03, 20:47 | Report

    @People with randomly rebooting devices and developer mode enabled - could you send me a dmesg output right after a reboot ?

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    trbs | # 113 | 2011-11-03, 21:06 | Report

    This is the error from dmesg just before a reboot and the dmesg after the reboot:

    http://paste.mononoke.nl/paste/view/11262597

    Looks like the dmesg after reboot is just a clean startup from linux. (no data left in the buffer with the crash just before reboot.)

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    dubious_dog | # 114 | 2011-11-03, 21:21 | Report

    I just shipped my phone back to handtec today. My phone started to reboot and freeze a lot since yesterday, at one point it deleted all of SMS, e-mails and contacts.

    I'm so fed up with the issue, so I requested a refund instead of a replacement. I just can't imagine how can a product with full of bugs being released to the public. Bad NOKIA!!!!

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    cpitchford | # 115 | 2011-11-03, 21:42 | Report

    Originally Posted by attila77 View Post
    @People with randomly rebooting devices and developer mode enabled - could you send me a dmesg output right after a reboot ?
    Here you go!

    http://chris.intrepid.cx/n900/meego9-dmesg.txt

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    jpfsn | # 116 | 2011-11-03, 22:50 | Report

    I don't wish to muddy the water, but i noticed that there is an option to update/reload the phone software in PC Suite. File > Update phone software.

    Is this not an easier option than flashing?

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    geohsia | # 117 | 2011-11-03, 23:45 | Report

    Originally Posted by dubious_dog View Post
    I'm so fed up with the issue, so I requested a refund instead of a replacement. I just can't imagine how can a product with full of bugs being released to the public. Bad NOKIA!!!!
    This looks to be a hardware issue. It happens. Seems like the guys in Finland can't get a break. The phones from China don't seem to be having the reboot / crashing problems.

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    HughF_UK | # 118 | 2011-11-04, 09:17 | Report

    A sad day About to box my N9 up to send back to Handtec... I love the OS and the blackness of the amoled, but the crashes were getting too much. I will think about whether to spend my £575 elsewhere or save it into my 'N9' pot...

    I disliked muchly the VKBD though...

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    mikemx | # 119 | 2011-11-04, 09:56 | Report

    I'm also affected by recurring crashes, handset UI hangs and application
    aborts. My N9 is a black 64 GB model bought in Germany, product code
    seems 059J1V4 (taken from /home/user/MyDocs/capability.xml).

    Nothing obvious in the syslog. In dmesg i've seen a number of SGX crashes but these do not necessarily correlate with hangs or reboots.

    However, i've seen some ECC error messages in dmsg and i've been
    wondering if other see the same:

    [ 0.138793] onenand_wait: ECC error = 0x8888, addr1 0x52, addr8 0x80
    [ 0.138824] mtdoops: read failure at 458752 (8 of 8 read), err -74
    [ 0.139068] onenand_wait: ECC error = 0x8888, addr1 0x55, addr8 0x80
    [ 0.139099] mtdoops: read failure at 851968 (8 of 8 read), err -74
    [ 0.139190] mtdoops: ready 0, 30 (no erase)
    [ 0.139221] mtdoops: Attached to MTD device 3

    Previous dmesg output had less ECC errors and/or different addresses.
    I've also seen other dmesg that has no ECC errors reported.

    So i'm wondering if this ECC error indicates a hardware failure.
    Does anyone affected by frequent crashes see ECC error messages
    as well?

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    tswindell | # 120 | 2011-11-04, 09:58 | Report

    I got my N9 from Handtec on Monday two weeks ago. Mine is working fine ... I haven't got dev mode enabled though.

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